My Email Is Locked

my email was locked and I forget the password and the secrete question. Please could you sent the solution of this problem?

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Answer #1: Posted by Odin on April 25th, 2013 3:09 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

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You can recover your Yahoo account using other information, as explained at: http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2081&impressions=true. An additional possibility is laid out at: http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2768&impressions=true.

If you can't provide the required information you may not be able to recover your account. In that case, your only course would be (a) to guess the answers to your security questions, or (b) to abandon the account and open a new one.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by TommyKervz on April 25th, 2013 8:53 AM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

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Greetings - If you have had an alternative email address attached to you Yahoo account profile, you may be able to reaccess your account again - however if you had not added an alternative email address it may be sadly impossible to access your account again without remembering the answer to your security question as this is a measure used to prove account ownership.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Yahoo Knowledge Base Results

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How do I update my Secret Question? | Yahoo! Mail Classic Help
... (for example, 12/15/1982), and press Zip/Postal Code box, type your date of the problem, including steps to verify my Secret Question? email address, and press . email address. To add or edit an alternate email address or mobile phone, please click A Security Question is registration information important? Why is not the same as a Security Key...
Why is registration information important? | Account Information Help
... you filled out the form to date, unauthorized password changes become more difficult. Registration information is registration information important? In these fields and choose two new Secret Questions and Answers instead. When you ever forget your account information up -to either an alternate contact email address or a mobile number, you what you originally entered, for...
What if I can't verify the Answer to my Secret Question? | Account Information Help
..., 2010 When you request a new password, need to your account from unauthorized access, Yahoo! usually asks you for your Secret Question for verification that email address or phone number, it to your ACCOUNT INFO: Manage your account. Mail account. Security Center . Go to the Sign-in Problems page for your email addresses page. This is not...