Question posted by browniesmm1 on March 3rd, 2014

I Haven't Been Able To Log Into My Yahoo Account For Over A Week.

I can't log into my Yahoo account and when I call cust service I'm on hold for sometimes 40 minutes. I finally give up. I've also emailed them and they don't respond. What's wrong with this company. The customer service is horrible. Anyone have a suggestion?

Current Answers

Answer #1: Posted by Odin on March 3rd, 2014 9:21 AM
This answer was accepted by the poster of the original question.
Odin

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Sorry for your problem. This probably reflects a huge issue that Yahoo has been dealing with. See http://techcrunch.com/2014/02/04/yahoo-goes-down/. If so, there's unfortunately nothing you can do for now. If that's not the case:

You can try these steps: http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_CLASSIC&locale=en_US&id=SLN3223&impressions=true.

Or submit this dialog for Yahoo login problems.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Yahoo Knowledge Base Results

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  • Can I get my other email (work, school, etc.) through Yahoo! Mail? | Yahoo! Mail Classic Help
    ...from one place. Mail. This requires either the Internet Service Provider (ISP) you use to access your external email account and not necessarily your Yahoo! Verify with them in your...accounts should be able to access another Yahoo! Override default POP port: If your email provider uses a different Port setting on POP server: Specify whether messages retrieved to your email ...
  • What if I can't verify the Answer to my Security Question? | Yahoo! Account Help
    ...account. Note: A Security Question is an email address we can use to communicate with your account (if you no longer have provided an alternate email address or phone number, you will not be able to your account...email address or mobile phone for help logging in Yahoo!. To protect your account....to something else. We strongly suggest that email address or phone number, it to ...
  • What if I can't verify the Answer to my Secret Question? | Account Information Help
    ... and your account doesn't have questions about your Secret Question (also referred to something else. We strongly suggest that you are. Security Center . Why is my Security Question and Answer used for help logging in but have access to that you are who you say you add and verify an active alternate email address...

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