Question posted by nancyelkins on April 4th, 2012

I Can't Set My Password. I Have Tried About Three Times And It Said Contact Cous

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Current Answers

Answer #1: Posted by BusterDoogen on April 11th, 2012 2:38 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Description

  • My account has been hacked.
  • My account is sending out spam.
  • My password doesn't work anymore.
  • Someone deleted information from my account.
  • Someone changed my account information.

Resolution

If you suspect that your Yahoo! account may have been compromised, we urge you to take these actions right away to protect your account:

  1. Change your password immediately. This will prevent a third party from continuing to access your account. If your password no longer works, our password reset wizard can still help, using other forms of account verification. To reset a password that doesn't work, you will need either your alternate email address or text message phone number; alternatively, you can answer the secret questions you were asked when  setting up the account.
  2. Verify that your account's alternate email address has not been changed. If it has, correct it to match your records. This ensures that a third-party will be unable to access your new password.
  3. Check your inbox and your Yahoo! Contacts list to ensure that data has not been deleted.  If data is missing, there is a limited time frame in which it can be  recovered. Please contact us immediately to request a restoration  attempt, if needed.

Please visit our Security Center to learn more about protecting your online security and your Yahoo! Mail account.

To learn how your account may have been compromised, please read this article.

Yahoo Knowledge Base Results

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  • How to read Yahoo! Mail Plus using Outlook Express | Yahoo! Mail Classic Help
    ... needed to save your Yahoo! A screen appears telling you that you are now set up to read Yahoo! The Yahoo! Mail outgoing mail server requires authentication. The ... try using Outlook Express. Under Outgoing Mail Server My server requires authentication Outgoing Mail Server (SMTP) This server requires a secure connection (SSL) Outgoing mail (SMTP) for your password each time you...
  • What does "Keep me signed in for 2 weeks" mean? | Yahoo! Account Help
    ...Keep me signed in for a set amount of time or until they are set with other common area), do not select the Keep me signed in checkbox. ID and password for the next two weeks (unless...stored on your Yahoo! If you 're trying to remember your Account Information. Then you use your credit card.) Important: Write down your Yahoo! ID and password when you sign out). Mail, Yahoo!...
  • How do I change my account information? | Yahoo! Account Help
    ... settings for security. connections. contacts you can also change your sign-in and security settings, aliases, location, and time zone settings, and notifications and subscriptions. Change sign-in settings ... OpenID to select which third-party applications and devices as well as your password. Manage/Create your Account Info page. applications you to change your Yahoo!...

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