Question posted by sondrajoiner08 on April 4th, 2012

How Can I Stop Someone From Hacking Into My Account

i changed my password, but it's still being hacked into  

Current Answers

Answer #1: Posted by BusterDoogen on April 11th, 2012 2:40 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
1,110
points
Member since:                         October 30th, 2011                        Points: 3,555,294                                                             100 points Edit Your Answer
                                                                        USA - Head office:  (408)349-3300,  1(866)562-7249, 1(866)-562-7219, 1(800)-699-2466, Direct number - 1(408)349-1572,  Fax number - 1(408)349-3301, 8am-5pm Pacific Time,  UK- 020 7131 1000, Canada - 1(877)722-3755

Description

  • My account has been hacked.
  • My account is sending out spam.
  • My password doesn't work anymore.
  • Someone deleted information from my account.
  • Someone changed my account information.

Resolution

If you suspect that your Yahoo! account may have been compromised, we urge you to take these actions right away to protect your account:

  1. Change your password immediately. This will prevent a third party from continuing to access your account. If your password no longer works, our password reset wizard can still help, using other forms of account verification. To reset a password that doesn't work, you will need either your alternate email address or text message phone number; alternatively, you can answer the secret questions you were asked when  setting up the account.
  2. Verify that your account's alternate email address has not been changed. If it has, correct it to match your records. This ensures that a third-party will be unable to access your new password.
  3. Check your inbox and your Yahoo! Contacts list to ensure that data has not been deleted.  If data is missing, there is a limited time frame in which it can be  recovered. Please contact us immediately to request a restoration  attempt, if needed.

Please visit our Security Center to learn more about protecting your online security and your Yahoo! Mail account.

To learn how your account may have been compromised, please read this article.

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • How do I change my Yahoo! account information? | Yahoo! Account Help
    ... information Address/contact information Marketing preferences OpenID information Aliases Identities Options for the type of account information you want , click Finished From Yahoo! Click Change Password , Edit , or Edit/Create link for individual services such as your Yahoo! Address Book or Yahoo! account information? Last Updated: June 02, 2010 Click here Sign in to...
  • How do I change my password? | Account Information Help
    ... services, including the following: Yahoo! Type your new password, and click . A page opens with anyone. You have successfully chosen a new password. Many people forget new passwords when they change your password: Click the Change Password button below these instructions. Chat Yahoo! Yahoo! Type your account information. The Account Sign-in the first box. To make it is...
  • How do I change my account information? | Yahoo! Account Help
    ..., your personal information such as your address, phone number, and alternate email address changes. connections. Sign-In and Security: Change your password to change these settings for security. Update password-reset info to change my account information? needs to your Yahoo! Set language, site, time zone to change the password you use to log in or re-enter your...

Similar Questions

How To Further Protect My Accounts. Changing Passwords Isn't Enough.
I want to know if I can find information on a pi # that keeps showing up and it is not either comput...
(Posted by barefootgypsy057 8 years ago)
Cant Get Into My Account Changed Password Then Forgot It To Reset It Was Sent To
It Was Sent To An Old Email I Also Cant Accsess And The Number Is Also Old
(Posted by kajsialuv 10 years ago)
Need To Change Password.
Why does the code i was given to change password not even Help??? i had Yahoo send the code to a di...
(Posted by surviveriamlp13 11 years ago)
How Can We Stop Hackeds?
can you please help me stop this email address [email protected] he hacked my account and one of ...
(Posted by maytayao25 12 years ago)
?hacked - Changed Password, Forgot Password, Locked Out Help!
changed password, forgot password, tried to get into Yahoo mail x 4 hrs - everything they suggested....
(Posted by Anonymous-23470 13 years ago)
Ask a New Question
Use the box below to post a new question about Yahoo.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Yahoo Reviews

View thousands of Yahoo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Yahoo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Yahoo customer service rankings, employee comments and much more from our sister site.