Why Won't It Let Me Change My Password?

I keep getting a message that I can't use my user name (which I'm not trying to do) in my password regardless of what I type in.How about some help here?

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Answer #1: Posted by SoCalWoman on June 17th, 2014 1:20 AM

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SoCalWoman

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Hello btrav1752,

When Yahoo decided to update their software, they also came across multiple glitches, including some of us losing access to our account or not allowing changes to be made by the user.

You may want to clean your Internet Cache and cookies, then reboot to see if you can change your password,

Or, log into your Yahoo Account on a different device and try to change your oassword. If no success, then it is likely a Yahoo Website Issue.

If you are still unable to make changes to your account after a few days then you can contact Yahoo Customer Support through one of the following options:

Telephone: 800-318-0612.

Online Customer Assistance: Contact Customer Support

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Answer #2: Posted by waelsaidani1 on June 16th, 2014 10:21 PM

waelsaidani1

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This is a general yahoo problem

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