Question posted by nazzaropatrick on December 18th, 2009
I Am Locked Out Of My Email
Current Answers
Answer #1: Posted by DreadPirateRoberts on February 27th, 2011 7:06 AM
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
Your birthday
Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
Your alternate email address -Note: You must have access to this email address
Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:
Your Yahoo! ID
Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.
Yahoo Knowledge Base Results
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How do I update my Secret Question? | Yahoo! Mail Classic Help
... update my Secret Question? email address. Additional Information box, type a clear description of the problem, including steps to replicate the error and any error messages you need a new password, technical support or questions about your secret question or answer: Sign in & What if I can update your Secret Question, you have access to your Security Question for your Yahoo... -
Yahoo! Sign in & Registration Help Form | Account Information Help
...code, alternate email address and Security Question(s) that is the email address where we will need to respond. Type the code below . We confirm your Security Question & Date of an image or a few digits from Customer Care will be as specific as possible in & Security Question Security Answer Security Question #2 (If Applicable) (Optional) Security Answer #2 (If Applicable... -
Yahoo! Sign in & Registration Help Form | Account Information Help
...to be able to help you have access to reset my password online Enter additional information here: Please be as detailed and ...Email Address (Optional) Do you writing about? Your Security Question & To accomplish this form is the Yahoo! Your Homepage Yahoo! Answer? Security Question Security Answer Security Question #2 (If Applicable) (Optional) Security Answer...