My Yahoo Account May Be Compromised. Helper Confirmation Code Does Not Refresh.

my yahoo account is not opening up, clearly it seems it has been compromised. i tried helper, where we have to put in the confirmaiton code and then it asks the security Q but it is not gpong to that screen at all, as soon as i input the code it refreshes to another code. its doing this like 100 times. yahoo number calling them does not help since they are not asnweting due to hjigh call volume, am frustated with yahoo customer service, first itme in 14 yrs yahoo accont may be hacked but no help from yahoo.

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Answer #1: Posted by waelsaidani1 on July 29th, 2013 10:29 PM

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waelsaidani1

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Hello hkavikondala if you still have access to your account, it advisable you fisrt change your password. But if you don't simply use the yahoo account recovery wizard and select "My account may have been compromised" click on next to follow the rest of the instructions. Here is the recovery link: https://edit.yahoo.com/forgotroot/

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