I Can't Sign In And Haven't Changed Anything. Liz

I can't sign in to my zoosk. I have been using it for three weeks but today it will not accept my email address or password ??? liz

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on November 8th, 2016 7:14 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,660

1,090
points

Sorry for your problems. Similar ridiculous rejections have become increasingly common with various websites.

I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
For an email address that's not working, your Internet Service Provider may give you a solution. In the worst case you may have to use a different email address: Gmail will let you receive its mail at your current (other) mailbox.
It's possible the problem is on your end. In case it is, follow these numbered steps:

Make sure you haven't disabled any scripts, and then
Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
Restart your computer. If the problem is not solved...
It may be necessary to update your browser (or even to switch browsers, in the worst case); links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742

As a last resort you may have to ask the company:

use the contact information here--https://www.contacthelp.com/zoosk/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.