Question posted by loribyrd on February 2nd, 2010

Error Message 42408

when I try to authorize my itunes account on a second computer it says unable to do that and says error -42408

Current Answers

Answer #1: Posted by Mets86 on February 18th, 2010 4:47 AM
Mets86

Member since:
October 30th, 2009

Points: 599,810
110
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Seems a lot of people are having the same problem. There are a few web pages I found which offer advice that seems to have solved the problem for some people. The solution that worked for me was to remove the SC Info folder (as recommended here - http://support.apple.com/kb/TS1389). Here are a few other links you may want to try if that doesn't work:

Answer #2: Posted by appl3star on March 30th, 2010 6:27 AM
appl3star

Member since:
March 30th, 2010

Points: 40
40
points
It *does* work. Make sure you

a) close iTunes.

b) delete your iTunes Prefs:
MAc: ~/Library/Preferences.com.apple.iTunes.plist,
Win: Delete C:\Documents and Settings\username\Application Data\Apple Computer\iTunes
     Delete C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes

c) Delete the "SC folder" (
Mac: http://support.apple.com/kb/TS1389
Win: http://support.apple.com/kb/TS1776

d) Restart iTunes

You will have to re-authorize. Otherwise you did something wrong ..

Regards,

Apple*

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