Question posted by kellykastens on October 12th, 2010

Can't Access Itunes/want To Delete Account And Start Over

My original iTunes account was set up with an email address that no longer exists. I was able to change it to a current email address and it worked for a while but now i can no longer access it.  I can't update apps, purchase songs, etc.  I would really like to delete all computers from the account and start over.  How can I do this?

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Answer #1: Posted by twarsop on October 12th, 2010 7:00 AM
This answer was accepted by the poster of the original question.
twarsop

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To "deauthorize" all computers, follow these steps:

  1. Click iTunes Store in the menu on the left side of iTunes.
  2. If you're not signed in to the store, click the Account button, then enter your account name and password.
  3. Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
  4. In the Account Information window, click Deauthorize All.
Once this is done, you can sign out of your current account and sign up using different information. Note that any purchases made will be removed since you will be using a new account. Be sure to back up all your songs on a CD or DVD.

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