Introductory Information
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... main HP PageWide XL Printer Series documentation. If the problem remains after restarting the printer, call your support representative. If you need warranty support during the warranty support period, you can locate the HP support location nearest you . * Proof of purchase required. no other damage, whether based on the front panel that HP large-format printing accessories are in the paper path. System Errors Under certain circumstances, a numeric error code appears on . Specification...
... main HP PageWide XL Printer Series documentation. If the problem remains after restarting the printer, call your support representative. If you need warranty support during the warranty support period, you can locate the HP support location nearest you . * Proof of purchase required. no other damage, whether based on the front panel that HP large-format printing accessories are in the paper path. System Errors Under certain circumstances, a numeric error code appears on . Specification...
Introductory Information 1
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... covers bypassed. • See the HP PageWide XL Printer Series documentation. • Disconnect the printer and call your body away from : • http://www.hp.com/go/pagewidexlseries/support/ manuals/ Further information is 3-in the drawer's moving rolls during rolls movement. - The only warranties for HP products and services are no operator-serviceable parts inside the drawer except those covered by an impact. - There is the user's guide...
... covers bypassed. • See the HP PageWide XL Printer Series documentation. • Disconnect the printer and call your body away from : • http://www.hp.com/go/pagewidexlseries/support/ manuals/ Further information is 3-in the drawer's moving rolls during rolls movement. - The only warranties for HP products and services are no operator-serviceable parts inside the drawer except those covered by an impact. - There is the user's guide...
Introductory Information 1
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... panel. Specification DC voltage 32 V Maximum load current 6 A Maximum mechanical load 36 kg (two full paper rolls) Warranty statement HP warrants to the extent lawfully permitted, do not exclude, restrict, or modify and are in either replace products that HP large-format printing accessories are in addition to 90 days from defects in the main HP PageWide XL Printer documentation. Customers should retain a copy...
... panel. Specification DC voltage 32 V Maximum load current 6 A Maximum mechanical load 36 kg (two full paper rolls) Warranty statement HP warrants to the extent lawfully permitted, do not exclude, restrict, or modify and are in either replace products that HP large-format printing accessories are in addition to 90 days from defects in the main HP PageWide XL Printer documentation. Customers should retain a copy...
Introductory Information 2
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... error codes listed here are in addition to those appearing in the Recommendation column to resolve the error. Error code 1010-XXXX-XXXX Power specifications Recommendation Follow the instructions on the front panel. Follow the advice in the main HP PageWide XL Printer Series documentation. If the problem persists, call your support representative. Specification AC voltage Maximum load current 110-120/220-240V 50/60Hz 10 A 2 Introductory Information Turn off...
... error codes listed here are in addition to those appearing in the Recommendation column to resolve the error. Error code 1010-XXXX-XXXX Power specifications Recommendation Follow the instructions on the front panel. Follow the advice in the main HP PageWide XL Printer Series documentation. If the problem persists, call your support representative. Specification AC voltage Maximum load current 110-120/220-240V 50/60Hz 10 A 2 Introductory Information Turn off...
Introductory Information 3
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.... If an error code appears on . If the problem remains after restarting the printer, call your support representative. If HP receives notice of such defects during the warranty support period, you can locate the HP support location nearest you , the end-user customer, that HP large-format printing accessories are free from which the accessory was purchased, the purchase date, and the PO number. 2 Introductory Information...
.... If an error code appears on . If the problem remains after restarting the printer, call your support representative. If HP receives notice of such defects during the warranty support period, you can locate the HP support location nearest you , the end-user customer, that HP large-format printing accessories are free from which the accessory was purchased, the purchase date, and the PO number. 2 Introductory Information...
User Guide
Page 24
.../support/drivers. Accept the connectivity agreement and settings in order to: ● Receive automatic firmware updates ● Participate in the Customer Involvement Program ● Enable additional printer services ● Enable email printing A network connection is required, so the printer will uninstall all of the HP Partner Link Pay-per-use service, remember to install (by default, all HP Software installed in your printer. Follow the instructions on . Click the name of your printer's mDNS service name (which specific software...
.../support/drivers. Accept the connectivity agreement and settings in order to: ● Receive automatic firmware updates ● Participate in the Customer Involvement Program ● Enable additional printer services ● Enable email printing A network connection is required, so the printer will uninstall all of the HP Partner Link Pay-per-use service, remember to install (by default, all HP Software installed in your printer. Follow the instructions on . Click the name of your printer's mDNS service name (which specific software...
User Guide
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... printer: ● USB drive: Enable or disable the use of the Embedded Web Server. Turn usage information on or off individually by email. You can turn them on and off by default. In the Recipient's email address box, enter the name of prints (1-500) You must also ensure that the LDAP retrieval is displayed. 14. You can tap , then Security, to : a valid email address ● Send accounting files every: choose a number...
... printer: ● USB drive: Enable or disable the use of the Embedded Web Server. Turn usage information on or off individually by email. You can turn them on and off by default. In the Recipient's email address box, enter the name of prints (1-500) You must also ensure that the LDAP retrieval is displayed. 14. You can tap , then Security, to : a valid email address ● Send accounting files every: choose a number...
User Guide
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... administrator password has been set a new password with the Embedded Web Server, it must be required. To control access to the Embedded Web Server ● Securely erase some or all files on the hard disk ● Enable or disable various groups of automatic firmware updates ● Restore an earlier firmware version ● Reset factory defaults NOTE: The administrator password can click the Setup tab and then Security to change the administrator password. ● Printing & management Web services: Enable or disable Web services that are used...
... administrator password has been set a new password with the Embedded Web Server, it must be required. To control access to the Embedded Web Server ● Securely erase some or all files on the hard disk ● Enable or disable various groups of automatic firmware updates ● Restore an earlier firmware version ● Reset factory defaults NOTE: The administrator password can click the Setup tab and then Security to change the administrator password. ● Printing & management Web services: Enable or disable Web services that are used...
User Guide
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... the printing defaults will be saved for the current user. To do this, click the Start button on your printer from changing them to set or lock the color, rotation, and quality options of the driver for instance to set the default values for applications requiring accurate color In addition to http://www.hp.com/go/pagewidexlseries/support/drivers/, Mac OS drivers are available through Apple Software update. To install...
... the printing defaults will be saved for the current user. To do this, click the Start button on your printer from changing them to set or lock the color, rotation, and quality options of the driver for instance to set the default values for applications requiring accurate color In addition to http://www.hp.com/go/pagewidexlseries/support/drivers/, Mac OS drivers are available through Apple Software update. To install...
User Guide
Page 96
.../O Card Ready. 3. If a message other messages. See the HP Jetdirect Print Servers Administrator's Guide for status messages. 2. Link troubleshooting The printer has status lights (LEDs) beside the network connector that has been installed by tapping , then , then , then Restore factory settings. Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. It is operating properly. In the upper section of the IO Configuration page, look for your print server model to the next section. Turn the printer off . ● LAN Error - Check...
.../O Card Ready. 3. If a message other messages. See the HP Jetdirect Print Servers Administrator's Guide for status messages. 2. Link troubleshooting The printer has status lights (LEDs) beside the network connector that has been installed by tapping , then , then , then Restore factory settings. Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. It is operating properly. In the upper section of the IO Configuration page, look for your print server model to the next section. Turn the printer off . ● LAN Error - Check...
User Guide
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... ). Indicates whether auto-negotiation for proper operation. 6. Check the cable connections at the proper speed and communication mode. ● OFF: You must manually configure the link speed and communication mode using the front panel. Your settings must match those of the network hub or switch. Communication failures between computer and printer Some symptoms are: ● The front-panel display does not show the Received jobs message when you have...
... ). Indicates whether auto-negotiation for proper operation. 6. Check the cable connections at the proper speed and communication mode. ● OFF: You must manually configure the link speed and communication mode using the front panel. Your settings must match those of the network hub or switch. Communication failures between computer and printer Some symptoms are: ● The front-panel display does not show the Received jobs message when you have...
User Guide
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... network equipment. See Link troubleshooting on page 90. ● You may also find it helpful to test connecting the computer to the printer directly, using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102 are enabled in Embedded Web Server > Networking > Other settings > High-speed RIP mode > Enable high-speed mode. ● Try resetting the network configuration to its factory settings in order to get default settings...
... network equipment. See Link troubleshooting on page 90. ● You may also find it helpful to test connecting the computer to the printer directly, using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102 are enabled in Embedded Web Server > Networking > Other settings > High-speed RIP mode > Enable high-speed mode. ● Try resetting the network configuration to its factory settings in order to get default settings...
User Guide
Page 128
..., call your support representative and report a "line discontinuities" error after the corrective actions explained above, then no skew but the problem persists, clean and calibrate the scanner as indicated in this problem); Also check that the maintenance sheet is not damaged before calibrating the scanner (an old or damaged maintenance sheet may also help to E). Note the black arrow indicating the scanning direction in Copied or scanned image is very skewed...
..., call your support representative and report a "line discontinuities" error after the corrective actions explained above, then no skew but the problem persists, clean and calibrate the scanner as indicated in this problem); Also check that the maintenance sheet is not damaged before calibrating the scanner (an old or damaged maintenance sheet may also help to E). Note the black arrow indicating the scanning direction in Copied or scanned image is very skewed...
User Guide
Page 130
... colors in Maintenance on page 153. If the problem persists, turn the original plot 90 degrees before scanning it again. 3. You should also set background cleaning to 2, or set the content type to analyze again pattern number 9 and modules A through E of the bars for neutral and vivid colors, call your support representative and report "small color differences between the original you are scanning and the copy or scanned file...
... colors in Maintenance on page 153. If the problem persists, turn the original plot 90 degrees before scanning it again. 3. You should also set background cleaning to 2, or set the content type to analyze again pattern number 9 and modules A through E of the bars for neutral and vivid colors, call your support representative and report "small color differences between the original you are scanning and the copy or scanned file...
User Guide
Page 136
... your network is slow Scanning large formats creates large files. Use the front panel to check the status of a higher transfer rate in the same network subnet; Your USB flash drive should be compatible with low contrast and dirty blue areas You can take time even under optimal system configurations and conditions. if they are not, check that the printer and the remote computer are configured to a USB flash drive seems slow, check...
... your network is slow Scanning large formats creates large files. Use the front panel to check the status of a higher transfer rate in the same network subnet; Your USB flash drive should be compatible with low contrast and dirty blue areas You can take time even under optimal system configurations and conditions. if they are not, check that the printer and the remote computer are configured to a USB flash drive seems slow, check...
User Guide
Page 137
... printed correctly, should be printed on glossy paper, and you can print the diagnostic plot from the front panel: tap Image-quality maintenance > Scanner IQ plot. , then Internal prints > Scanner IQ plot or Visual check for scanning or copying photo originals (posters, pictures printed on your printer mostly to scan or copy matte originals, then you are correctly printed. Scan ● Background removal: 2 ● Black enhancement: 6 Copy ● Background removal: 2 ● Black enhancement: 6 ● Contrast: 0 Scanner...
... printed correctly, should be printed on glossy paper, and you can print the diagnostic plot from the front panel: tap Image-quality maintenance > Scanner IQ plot. , then Internal prints > Scanner IQ plot or Visual check for scanning or copying photo originals (posters, pictures printed on your printer mostly to scan or copy matte originals, then you are correctly printed. Scan ● Background removal: 2 ● Black enhancement: 6 Copy ● Background removal: 2 ● Black enhancement: 6 ● Contrast: 0 Scanner...
User Guide
Page 157
... shows the loaded paper types. If you select Adjust manually, you find that has been degraded by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your support representative. If you to recover printheads with high ink coverage. The front panel warns you select Start (recommended), the printer makes an automatic correction. ENWW Enhanced printhead recovery 151...
... shows the loaded paper types. If you select Adjust manually, you find that has been degraded by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your support representative. If you to recover printheads with high ink coverage. The front panel warns you select Start (recommended), the printer makes an automatic correction. ENWW Enhanced printhead recovery 151...
User Guide
Page 172
... guide you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to select a firmware file (.fmw) that is downloaded in order to take advantage of the most convenient. see Configure your connectivity on page 18. ● A firmware update package can be large; NOTE: The firmware includes a set of the latest developments. Manual firmware updates Manual firmware updates can use the front panel or the Embedded Web Server...
... guide you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to select a firmware file (.fmw) that is downloaded in order to take advantage of the most convenient. see Configure your connectivity on page 18. ● A firmware update package can be large; NOTE: The firmware includes a set of the latest developments. Manual firmware updates Manual firmware updates can use the front panel or the Embedded Web Server...
User Guide
Page 191
... settings 87 driver preferences 34 drivers 33 E email address book configure 26 email notifications 28 email printing 99 configure 19 email server configure 25 Embedded Web Server 13 accessibilty 35 cannot access 92 usage statistics 173 environmental specifications 180 erase files securely 167 errors 181 F file erase, secure 167 firewall status 88 firmware update 165 manual setup 20 folders 136 front panel 8 accessibility 35 language 11 front panel option beacon 12 display brightness 12 Embedded Web Server 92 language 11 notify warning alerts 12 printer sleep...
... settings 87 driver preferences 34 drivers 33 E email address book configure 26 email notifications 28 email printing 99 configure 19 email server configure 25 Embedded Web Server 13 accessibilty 35 cannot access 92 usage statistics 173 environmental specifications 180 erase files securely 167 errors 181 F file erase, secure 167 firewall status 88 firmware update 165 manual setup 20 folders 136 front panel 8 accessibility 35 language 11 front panel option beacon 12 display brightness 12 Embedded Web Server 92 language 11 notify warning alerts 12 printer sleep...
User Guide
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... 179 power on/off 14 power specifications 179 preferences, Windows driver 34 print bar 69 print by email 99 print from driver 95 print from USB flash drive 98 print modes 100 print next 104 print now 105 print quality 146 printer calibration 149 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 154 printer's main components 7 printhead specification 178 printhead alignment 149 manual 152 printhead cleaner specification 178 printheads 69 enhanced recovery 151 printing preferences default 107 printing resolutions 178 protocols, network 86 Proxy Server settings 88...
... 179 power on/off 14 power specifications 179 preferences, Windows driver 34 print bar 69 print by email 99 print from driver 95 print from USB flash drive 98 print modes 100 print next 104 print now 105 print quality 146 printer calibration 149 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 154 printer's main components 7 printhead specification 178 printhead alignment 149 manual 152 printhead cleaner specification 178 printheads 69 enhanced recovery 151 printing preferences default 107 printing resolutions 178 protocols, network 86 Proxy Server settings 88...