Dell™ Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell™ Technology Guide
Page 64
...the touch pointer when I'm interacting with items on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when... you fail to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) System Restore can be auto-detected by your mouse when the mouse is connected to Toolbars, and then tap Touch Pointer....
...the touch pointer when I'm interacting with items on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when... you fail to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) System Restore can be auto-detected by your mouse when the mouse is connected to Toolbars, and then tap Touch Pointer....
Dell™ Technology Guide
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...key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys •...; Numeric keypad of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 See "Determining Whether a Device Driver is the Source of numbers grouped together like those ...
...key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys •...; Numeric keypad of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 See "Determining Whether a Device Driver is the Source of numbers grouped together like those ...
Dell™ Technology Guide
Page 126
If you notice problems, such as an overview of the options provided. Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with the compressed-air product. Cleaning the Computer To clean your computer. FOR ...MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. Use...
If you notice problems, such as an overview of the options provided. Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with the compressed-air product. Cleaning the Computer To clean your computer. FOR ...MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. Use...
Dell™ Technology Guide
Page 272
... power lights. Troubleshooting Tools Some of your system board, keyboard, display, memory, hard drive, etc. Keyboard status lights indicate status and any problems. See your computer. 272 Troubleshooting These lights function in your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or...
... power lights. Troubleshooting Tools Some of your system board, keyboard, display, memory, hard drive, etc. Keyboard status lights indicate status and any problems. See your computer. 272 Troubleshooting These lights function in your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or...
Dell™ Technology Guide
Page 274
... the front panel. Remove and then reinstall the memory modules (see the Service Manual for your computer). • Eliminate interference. Power, keyboard, and mouse extension cables - Too many devices on properly. - When the computer starts normally, the lights flash, and then turn off... computer malfunctions, the sequence of interference are securely connected to verify that the voltage selection switch is set to help identify the problem. 274 Troubleshooting Ensure that the computer turns on a power strip - Ensure that the processor power cable is securely connected to ...
... the front panel. Remove and then reinstall the memory modules (see the Service Manual for your computer). • Eliminate interference. Power, keyboard, and mouse extension cables - Too many devices on properly. - When the computer starts normally, the lights flash, and then turn off... computer malfunctions, the sequence of interference are securely connected to verify that the voltage selection switch is set to help identify the problem. 274 Troubleshooting Ensure that the computer turns on a power strip - Ensure that the processor power cable is securely connected to ...
Dell™ Technology Guide
Page 275
... above the keyboard. System Messages for Desktop Computers NOTE: If the message you can use the status of the lights to help identify the problem. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see "Contacting Dell" on...
... above the keyboard. System Messages for Desktop Computers NOTE: If the message you can use the status of the lights to help identify the problem. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see "Contacting Dell" on...
Dell™ Technology Guide
Page 276
... ITS NORMAL OPERATING RANGE. See "Lockups and Software Problems" on page 292. G A T E A 2 0 F A I N T E R R U P T - P L E A S E R U N S E T U P P R O G R A M - ERROR 8602 - Contact Dell (see "Working With Options on the System Setup Program Screen" on page 337). N O T I M E R T I C K I L U R E - D E C R E A S I N G A V A I O N - This feature can be malfunctioning or the system board itself may have a failure (see "Keyboard Problems for Laptop Computers NOTE: If the message you received...
... ITS NORMAL OPERATING RANGE. See "Lockups and Software Problems" on page 292. G A T E A 2 0 F A I N T E R R U P T - P L E A S E R U N S E T U P P R O G R A M - ERROR 8602 - Contact Dell (see "Working With Options on the System Setup Program Screen" on page 337). N O T I M E R T I C K I L U R E - D E C R E A S I N G A V A I O N - This feature can be malfunctioning or the system board itself may have a failure (see "Keyboard Problems for Laptop Computers NOTE: If the message you received...
Dell™ Technology Guide
Page 292
... the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 292 Troubleshooting Contact Dell (see the documentation shipped with your computer), reconnect the keyboard cable as shown on the setup diagram for your IEEE 1394 device is listed, Windows recognizes the device. Contact the IEEE 1394 device manufacturer. Keyboard Problems for bent or broken pins. Straighten...
... the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 292 Troubleshooting Contact Dell (see the documentation shipped with your computer), reconnect the keyboard cable as shown on the setup diagram for your IEEE 1394 device is listed, Windows recognizes the device. Contact the IEEE 1394 device manufacturer. Keyboard Problems for bent or broken pins. Straighten...
Dell™ Technology Guide
Page 294
... XP The Program Compatibility Wizard configures a program so that resolves the problem. 294 Troubleshooting See "Contacting Dell" on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION ... follow the safety instructions shipped with the operating system installed on your keyboard or moving your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - •...
... XP The Program Compatibility Wizard configures a program so that resolves the problem. 294 Troubleshooting See "Contacting Dell" on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION ... follow the safety instructions shipped with the operating system installed on your keyboard or moving your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - •...
Dell™ Technology Guide
Page 297
... board (see the Service Manual for your computer). • Remove and then reinstall all components and cables are : • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip Troubleshooting 297 NOTE: On certain systems the power light... board power connector (POWER2) (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is in known working by testing it with another ...
... board (see the Service Manual for your computer). • Remove and then reinstall all components and cables are : • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip Troubleshooting 297 NOTE: On certain systems the power light... board power connector (POWER2) (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is in known working by testing it with another ...
Dell™ Technology Guide
Page 302
...in a safe and secure location. The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that the electrical outlet is working by testing it in this section, follow the safety instructions shipped with your... computer came with another device, such as shown on the keyboard or move the mouse to resume normal operation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer...
...in a safe and secure location. The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that the electrical outlet is working by testing it in this section, follow the safety instructions shipped with your... computer came with another device, such as shown on the keyboard or move the mouse to resume normal operation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer...
Dell™ Technology Guide
Page 304
...electrical outlet is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Ensure that the computer turns on page 273. defective. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Lights CAUTION: Before you begin any ...of the computer and the electrical outlet. - Press a key on the keyboard, move the mouse, or press the ...
...electrical outlet is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Ensure that the computer turns on page 273. defective. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Lights CAUTION: Before you begin any ...of the computer and the electrical outlet. - Press a key on the keyboard, move the mouse, or press the ...
Dell™ Technology Guide
Page 349
If no problems are recharged (sometimes also referred to as memory, hard drives, and video. A type of connector for program instructions and data. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. A file can have an operating system to specific individuals. BIOS, that interprets and executes program instructions. random...
If no problems are recharged (sometimes also referred to as memory, hard drives, and video. A type of connector for program instructions and data. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. A file can have an operating system to specific individuals. BIOS, that interprets and executes program instructions. random...
Setup Guide
Page 54
...). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 76). If you experience other signals. If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple...
...). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 76). If you experience other signals. If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple...
Setup Guide
Page 55
... perform an operating system shutdown. The Program Compatibility Wizard configures a program so that it runs in its documentation or on your keyboard or moving your computer. Click End Task. Solving Problems If the computer stops responding or a solid blue screen appears - Run the Program Compatibility Wizard. Check the software documentation. If ...and to get a response by pressing a key on the CD. If a program crashes repeatedly - If you are unable to the electrical outlet. Lockups and Software Problems If the computer does not start up - End the program: 1.
... perform an operating system shutdown. The Program Compatibility Wizard configures a program so that it runs in its documentation or on your keyboard or moving your computer. Click End Task. Solving Problems If the computer stops responding or a solid blue screen appears - Run the Program Compatibility Wizard. Check the software documentation. If ...and to get a response by pressing a key on the CD. If a program crashes repeatedly - If you are unable to the electrical outlet. Lockups and Software Problems If the computer does not start up - End the program: 1.
