HP Chromebook 11.6 inch 11a-nd0000 Support and Manuals
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Popular HP Chromebook 11.6 inch 11a-nd0000 Manual Pages
Maintenance and Service Guide - Page 2
... access the latest user guides, go to http://www.hp.com/support, and follow the instructions to request a full refund of the price of SD-3C LLC. Software terms
By installing, copying, downloading, or otherwise using any further information or to find your seller. HP shall not be liable for HP products and services are trademarks owned by...
Maintenance and Service Guide - Page 5
... ...5 Touchpad ...6 Power key ...7 Special keys ...8 Bottom ...8
3 Illustrated parts catalog ...11 Computer major components ...11 (29.6 mm) 11.6 in display assembly subcomponents ...13 Miscellaneous parts ...15
4 Removal and replacement procedures preliminary requirements 17 Tools required ...17 Service considerations ...18 Plastic parts ...18 Cables and connectors ...18 Drive handling ...18...
Maintenance and Service Guide - Page 6
... 29.5 cm (11.6 in) display assembly 40
6 Backing up, resetting, and recovering ...49 Backing up ...49 Resetting ...49 Recovering ...50 Installing the Chromebook Recovery Utility 50 Creating recovery media ...50 Recovering the Chrome operating system ...50 Setting up your computer after a reset or recovery ...50 Erase and reformat the recovery media ...50
7 Specifications ...53 Computer...
Maintenance and Service Guide - Page 7
...product information. Table 1-1 Product components and their descriptions
Category
Description
Product Name
HP Chromebook® 11a
Processors
Intel™ Celeron® N3350 1.1 GHz (SC Turbo up ...cm (11.6 in chalk gray finish Touchpad
ENWW
1 typical brightness: 220 nits
Graphics card
Intel HD Graphics 500
Memory
On-board (nonupgradeable) system memory supporting 8 GB
Support for ...
Maintenance and Service Guide - Page 17
... your country or region, and then follow the on the service tag at the bottom of your computer.
3 Illustrated parts catalog
Use this illustration and table. NOTE: Details about supported parts for the computer. ENWW
Computer major components 11 NOTE: HP continually improves and changes product parts. Computer major components
To identify the computer major components, use...
Maintenance and Service Guide - Page 24
...servicing the computer, be caught or snagged as monitors or speakers. In all accompanying screws) away from the work area to products that have magnetic fields, such as you remove or replace parts....must keep in a static-proof bag.
Improper cable placement can damage plastic parts. Handle flex cables with at least 2.54 cm (1 inch) of shock-proof foam. Handle drives on , and then shut it...
Maintenance and Service Guide - Page 27
...-dissipative table or floor mats with pins, leads, or circuitry.
Recommended materials and equipment
HP recommends certain materials and equipment to prevent static electricity. ● Antistatic tape ●... ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with hard tie to ground ● Field service kits ● Static awareness ...
Maintenance and Service Guide - Page 30
... of natural wood, you need.
24 Chapter 4 Removal and replacement procedures preliminary requirements
ENWW Accessing support information
Use this information to find the HP support that might feature high-quality wood veneer. See Removing dirt and debris from assemblies in their containers until the parts arrive at static-free workstations.
● Place items on page...
Maintenance and Service Guide - Page 31
.... Search collect Chrome device logs. Place the cursor over Problem solving to support.google.com/chrome. 2. Press the power button.
2. Post operating system failures are logged in the Event Viewer.
1. Select Support & Troubleshooting. 4. Select Advisories to access the utility.
3. Technical bulletins
3. ENWW
Accessing support information 25 NOTE: If you do not press esc at...
Maintenance and Service Guide - Page 32
... locations (continued)
Service consideration
Path to www.hp.com.
2. Select Authorized service providers. Near the bottom of the window, select Notebook PCs, and the select your location.
26 Chapter 4 Removal and replacement procedures preliminary requirements
ENWW Go to access information
Repair professionals
To locate repair professionals:
1. Select Get Support.
3. Component and...
Maintenance and Service Guide - Page 34
... follow the on-screen instructions. You must remove, replace, or loosen as many as 44 screws when you service the parts described in this chapter. For complete and current information about supported parts for authorized service provider parts
ENWW
Component replacement procedures
To remove and replace computer components, use these procedures. NOTE: HP continually improves and changes...
Maintenance and Service Guide - Page 50
Release the adhesive support strip (1) that secures the display panel cable connector to the display panel. f.
Disconnect the display panel cable (2) from the display panel.
44 Chapter 5 Removal and replacement procedures for authorized service provider parts
ENWW
Lift the top edge of the display panel (3) and swing it up and forward until it rests upside down on the computer. e. d.
Maintenance and Service Guide - Page 56
... any files from the Chrome Web Store on setting up , resetting, and recovering
ENWW
If this section to store other files. Installing the Chromebook Recovery Utility
The Chromebook™ Recovery Utility is not already displayed:
-
For details on any data synced to http://www.support.google.com. Your Google Accounts and any computer. Creating recovery...
Maintenance and Service Guide - Page 67
... 17, 19, 20 guidelines
packaging 17, 24 transporting 17, 24 workstation 17, 18
H hard drive
specifications 53 headphone (audio-out) jack 3 heat sink
removal 39 spare part number 39 hinge removal 47 spare part number 48
I illustrated parts catalog 11 install
Chromebook Recovery Utility 50 Recovery Utility 50 internal microphones, identifying 6
J jacks
audio-in (microphone) 3 audio-out...
Maintenance and Service Guide - Page 68
.../microphone module
removal 42 spare part number 43 WLAN antennas, identifying 6 workstation guidelines 17, 18
S Screw Kit, spare part number 15 setting up computer after reset or
recovery 50 speaker
removal 34 spare part number 34 speakers, identifying 9 specifications computer 53 display 53 hard drive 53 static electricity 17, 19 support information 24 system board removal...
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