Service Guide
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...51 Battery ...52 Webcam/microphone module 53 Optical drive ...55 TV tuner module ...57 RTC battery ...59 Memory module ...60 Hard drive ...62 WLAN module ...65 Switch cover and keyboard 69 Power button board ...73 Speaker assembly ...74 Bluetooth module ...75 Display assembly ...76 Top cover ...84 Modem module ...87 Audio/infrared board ...89 USB board ...90 System board ...92 TV tuner module cable ...94 Modem module cable ...95 Power connector cable ...96 Fan/heat sink assembly ...98 Processor ...102 5 Setup Utility Starting the Setup Utility ...104 Using the Setup Utility ...105 Changing...
...51 Battery ...52 Webcam/microphone module 53 Optical drive ...55 TV tuner module ...57 RTC battery ...59 Memory module ...60 Hard drive ...62 WLAN module ...65 Switch cover and keyboard 69 Power button board ...73 Speaker assembly ...74 Bluetooth module ...75 Display assembly ...76 Top cover ...84 Modem module ...87 Audio/infrared board ...89 USB board ...90 System board ...92 TV tuner module cable ...94 Modem module cable ...95 Power connector cable ...96 Fan/heat sink assembly ...98 Processor ...102 5 Setup Utility Starting the Setup Utility ...104 Using the Setup Utility ...105 Changing...
Service Guide
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... hold the power button for models with QuickPlay preinstalled). Refer to the QuickPlay software Help for more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the QuickPlay program (for at least 5 seconds to exit Hibernation. Buttons, fingerprint reader, and speakers Item (1) (2) Component Speakers (2) Power button* (3) Media button (4) Volume mute button Description Produce sound. ● When the computer is off, press the button to turn on the...
... hold the power button for models with QuickPlay preinstalled). Refer to the QuickPlay software Help for more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the QuickPlay program (for at least 5 seconds to exit Hibernation. Buttons, fingerprint reader, and speakers Item (1) (2) Component Speakers (2) Power button* (3) Media button (4) Volume mute button Description Produce sound. ● When the computer is off, press the button to turn on the...
Service Guide
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... create a wireless connection. For information about changing factory settings, refer to the user guides located in order to establish a wireless connection. (11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume. Item Component Description (5) Volume scroll zone (6) Previous/rewind button Adjusts speaker volume...
... create a wireless connection. For information about changing factory settings, refer to the user guides located in order to establish a wireless connection. (11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume. Item Component Description (5) Volume scroll zone (6) Previous/rewind button Adjusts speaker volume...
Service Guide
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... adapter. 14 Chapter 2 External component identification Reads optical discs and, on and off during routine operation. Attaches an optional security cable to cool internal components. Rear components Component Vents (2) Function Enables airflow to the computer. Connect optional USB devices. It is being mishandled or stolen. Right-side components Item (1) (2) (3) (4) Component Optical drive light Optical drive USB ports (2) TV antenna jack (select models only) (5) RJ-11 (modem) jack (select models only) (6) Security cable slot (7) Power connector Function Blinking...
... adapter. 14 Chapter 2 External component identification Reads optical discs and, on and off during routine operation. Attaches an optional security cable to cool internal components. Rear components Component Vents (2) Function Enables airflow to the computer. Connect optional USB devices. It is being mishandled or stolen. Right-side components Item (1) (2) (3) (4) Component Optical drive light Optical drive USB ports (2) TV antenna jack (select models only) (5) RJ-11 (modem) jack (select models only) (6) Security cable slot (7) Power connector Function Blinking...
Service Guide
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... optional USB device. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card (XD) Type M. Supports optional ExpressCard/54 cards. Left-side components Item (1) (2) Component External monitor port Expansion port 3 (3) RJ-45 (network) jack (4) HDMI port (5) eSATA/USB port (6) USB port (7) 1394 port (select models only) (8) Digital Media Slot light (9) Digital Media Slot (10) ExpressCard slot Function Connects...
... optional USB device. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card (XD) Type M. Supports optional ExpressCard/54 cards. Left-side components Item (1) (2) Component External monitor port Expansion port 3 (3) RJ-45 (network) jack (4) HDMI port (5) eSATA/USB port (6) USB port (7) 1394 port (select models only) (8) Digital Media Slot light (9) Digital Media Slot (10) ExpressCard slot Function Connects...
Service Guide
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...: Describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. 3 Illustrated parts catalog Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. Service tag 17
...: Describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. 3 Illustrated parts catalog Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. Service tag 17
Service Guide
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Before disassembling the computer, follow these steps: 1. Disconnect all CMOS settings have been cleared. Connect AC power to the computer. 3. All passwords and all external devices connected to the computer. Shut down through the operating system. 2. Do not reinsert any batteries at this time. 9. NOTE: These steps also clear CMOS. If you are unsure whether the computer is off or in Hibernation, turn the computer on...
Before disassembling the computer, follow these steps: 1. Disconnect all CMOS settings have been cleared. Connect AC power to the computer. 3. All passwords and all external devices connected to the computer. Shut down through the operating system. 2. Do not reinsert any batteries at this time. 9. NOTE: These steps also clear CMOS. If you are unsure whether the computer is off or in Hibernation, turn the computer on...
Service Guide
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.... (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. There are needed to each screw size and location during removal and replacement. The part number helps a service technician to determine what components and parts are as many as 91 screws, in 8 different sizes, that is the number needed . (4) Model description: This is unique to locate documents, drivers, and support for the computer. 50 Chapter 4 Removal and replacement...
.... (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. There are needed to each screw size and location during removal and replacement. The part number helps a service technician to determine what components and parts are as many as 91 screws, in 8 different sizes, that is the number needed . (4) Model description: This is unique to locate documents, drivers, and support for the computer. 50 Chapter 4 Removal and replacement...
Service Guide
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... screw (1) that secures the memory module compartment cover to the computer. 3. If you . 2. Disconnect all external devices connected to the computer. 3. Remove the battery (see Battery on each side of the memory module slot to the right, and remove the cover (3). Lift the left edge of the module opposite the slot rises away from the computer. 4. Memory module Description Spare part number For use only with computer models equipped with AMD processors...
... screw (1) that secures the memory module compartment cover to the computer. 3. If you . 2. Disconnect all external devices connected to the computer. 3. Remove the battery (see Battery on each side of the memory module slot to the right, and remove the cover (3). Lift the left edge of the module opposite the slot rises away from the computer. 4. Memory module Description Spare part number For use only with computer models equipped with AMD processors...
Service Guide
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... module for more Cable Kit spare part number information. Switch cover and keyboard (see Speaker assembly on page 69). d. Speaker assembly (see Switch cover and keyboard on page 74). Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the modem module. 2. Top cover (see Top cover on page 31 for use in all external devices connected...
... module for more Cable Kit spare part number information. Switch cover and keyboard (see Speaker assembly on page 69). d. Speaker assembly (see Switch cover and keyboard on page 74). Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the modem module. 2. Top cover (see Top cover on page 31 for use in all external devices connected...
Service Guide
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... adhesive quality of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is included with discrete memory. 100 Chapter 4 Removal and replacement procedures The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with all fan/heat sink assembly, system board, and processor spare part kits. NOTE: The thermal...
... adhesive quality of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is included with discrete memory. 100 Chapter 4 Removal and replacement procedures The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with all fan/heat sink assembly, system board, and processor spare part kits. NOTE: The thermal...
Service Guide
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... replacement procedures 103 Lift the processor (2) straight up and remove it . NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you hear a click. 4. Turn the processor locking screw (1) one -half turn counterclockwise until you install the processor. See steps 1 and 2 for processor removal information for computer models...
... replacement procedures 103 Lift the processor (2) straight up and remove it . NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you hear a click. 4. Turn the processor locking screw (1) one -half turn counterclockwise until you install the processor. See steps 1 and 2 for processor removal information for computer models...
Service Guide
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... key for Startup Menu" message is not already running , begin at step 2. 1. NOTE: Your password, security, and language settings are not visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. Use the arrow keys to restore the Setup Utility default settings. Exiting the Setup Utility You can exit the Setup Utility with or without saving your changes from the current session: If the Setup Utility...
... key for Startup Menu" message is not already running , begin at step 2. 1. NOTE: Your password, security, and language settings are not visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. Use the arrow keys to restore the Setup Utility default settings. Exiting the Setup Utility You can exit the Setup Utility with or without saving your changes from the current session: If the Setup Utility...
Service Guide
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... password. Enable/disable the processor C4 sleep state. Card Reader/1394 Power Saving (select Enable/disable Card Reader/1394 Power Saving. Main menu Select System information To do this Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator password Power-On Password To do this Language Support Change the Setup Utility language. Enable/disable LAN...
... password. Enable/disable the processor C4 sleep state. Card Reader/1394 Power Saving (select Enable/disable Card Reader/1394 Power Saving. Main menu Select System information To do this Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator password Power-On Password To do this Language Support Change the Setup Utility language. Enable/disable LAN...
Service Guide
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... hard drive. Secondary Hard Disk Self Test (select Run a comprehensive self-test on the system memory. 108 Chapter 5 Setup Utility Select To do this ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this menu option is called the Primary Hard Disk Self Test. NOTE: On models with two hard drives, this Hard Disk...
... hard drive. Secondary Hard Disk Self Test (select Run a comprehensive self-test on the system memory. 108 Chapter 5 Setup Utility Select To do this ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this menu option is called the Primary Hard Disk Self Test. NOTE: On models with two hard drives, this Hard Disk...
Service Guide
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...support for details. 112 Chapter 6 Specifications Actual accessible capacity is less. Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec Security ATA security Seek times (typical read, including setting...441,648 Disc rotational speed 5400-rpm 5400-rpm 7200-rpm and 5400-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage ...
...support for details. 112 Chapter 6 Specifications Actual accessible capacity is less. Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec Security ATA security Seek times (typical read, including setting...441,648 Disc rotational speed 5400-rpm 5400-rpm 7200-rpm and 5400-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage ...
Service Guide
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... 45 Card Reader Power Saving 107 carrying case, spare part numbers 34, 35 CAT5E cable, spare part number 34, 36 changing the Setup Utility language 105 chipset, product description 1 CMOS clearing 49 components bottom 16 buttons 9 display 7 fingerprint reader 9 front 13 keyboard 11 left-side 15 rear 14 right-side 14 speakers 9 top 7 TouchPad 12 computer feet locations 51 spare part number 51 computer specifications 109 connectors, service considerations 45 D Digital Media Slot 15 Digital Media Slot Light...
... 45 Card Reader Power Saving 107 carrying case, spare part numbers 34, 35 CAT5E cable, spare part number 34, 36 changing the Setup Utility language 105 chipset, product description 1 CMOS clearing 49 components bottom 16 buttons 9 display 7 fingerprint reader 9 front 13 keyboard 11 left-side 15 rear 14 right-side 14 speakers 9 top 7 TouchPad 12 computer feet locations 51 spare part number 51 computer specifications 109 connectors, service considerations 45 D Digital Media Slot 15 Digital Media Slot Light...
Service Guide
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... display switch 7 displaying system information 105 docking support, product description 5 drive light 13 drives boot order 107 preventing damage 45 DVD±RW and CD-RW Combo Drive precautions 45 removal 55 spare part numbers 22, 33, 38, 55 specifications 114 E electrostatic discharge 46 eSATA/USB port 15 esc key 11 Ethernet, product description 4 exiting the Setup Utility 106 expansion port 3 15 ExpressCard slot 15 ExpressCard slot bezel, illustrated 30 external media cards, product description 5 external monitor port location 15...
... display switch 7 displaying system information 105 docking support, product description 5 drive light 13 drives boot order 107 preventing damage 45 DVD±RW and CD-RW Combo Drive precautions 45 removal 55 spare part numbers 22, 33, 38, 55 specifications 114 E electrostatic discharge 46 eSATA/USB port 15 esc key 11 Ethernet, product description 4 exiting the Setup Utility 106 expansion port 3 15 ExpressCard slot 15 ExpressCard slot bezel, illustrated 30 external media cards, product description 5 external monitor port location 15...
Service Guide
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... language support 107 left-side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices, spare part numbers 32 media button 9 memory map specifications 123, 124, 125 memory module product description 2 removal 60 spare part numbers 22, 39, 60 memory module compartment 16 memory module compartment cover illustrated 30 removal 60 memory test 108 microphone locations 8 product description 4 microphone jack location 13 pin assignments 147 Mini Card module compartment 16 Mini Card module compartment cover ilustrated 30 removal 57 model...
... language support 107 left-side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices, spare part numbers 32 media button 9 memory map specifications 123, 124, 125 memory module product description 2 removal 60 spare part numbers 22, 39, 60 memory module compartment 16 memory module compartment cover illustrated 30 removal 60 memory test 108 microphone locations 8 product description 4 microphone jack location 13 pin assignments 147 Mini Card module compartment 16 Mini Card module compartment cover ilustrated 30 removal 57 model...
Service Guide
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... spare part numbers 20, 38, 39, 102 Processor C4 State 107 product description audio 4 chipset 1 display panel 2 docking support 5 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem 4 operating system 6 optical drives 3 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 TV tuner 5 webcam 4 wireless 4 product name 1 R rear components 14 recovering a program or driver 142 recovering from the dedicated recovery partition 146 recovering from the recovery discs 146 recovery 146 recovery discs...
... spare part numbers 20, 38, 39, 102 Processor C4 State 107 product description audio 4 chipset 1 display panel 2 docking support 5 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem 4 operating system 6 optical drives 3 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 TV tuner 5 webcam 4 wireless 4 product name 1 R rear components 14 recovering a program or driver 142 recovering from the dedicated recovery partition 146 recovering from the recovery discs 146 recovery 146 recovery discs...
