Maintenance and Service Guide
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... 1 Product features ...1 Standard configuration features ...1 Front panel components (EliteDesk 800, ProDesk 600, and HP MP9 1 Front panel components (EliteDesk 705 and ProDesk 400 2 Rear panel components (EliteDesk 800, EliteDesk 705, ProDesk 600, and HP MP9 3 Rear panel components (ProDesk 400) ...4 Serial number location ...5 2 Illustrated parts catalog ...6 Desktop Mini (DM) chassis spare parts ...6 Computer major components ...6 Cables ...8 Misc parts ...9 Drives...
... 1 Product features ...1 Standard configuration features ...1 Front panel components (EliteDesk 800, ProDesk 600, and HP MP9 1 Front panel components (EliteDesk 705 and ProDesk 400 2 Rear panel components (EliteDesk 800, EliteDesk 705, ProDesk 600, and HP MP9 3 Rear panel components (ProDesk 400) ...4 Serial number location ...5 2 Illustrated parts catalog ...6 Desktop Mini (DM) chassis spare parts ...6 Computer major components ...6 Cables ...8 Misc parts ...9 Drives...
Maintenance and Service Guide
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...cables ...18 SATA data cable ...18 SMART ATA drives ...18 Cable management ...19 4 Removal and replacement procedures - desktop mini (DM) chassis 20 Preparation for disassembly ...20 Top cover ...21 Front bezel ...22 Hard drive ...23 Secondary fan (EliteDesk 800 and ...Speaker ...47 Expansion connector board ...48 System board ...49 System board callouts, EliteDesk 800, ProDesk 600, and HP MP9 Retail System 51 System board callouts, EliteDesk 705 ...52 System board callouts, ProDesk 400 ...53 Internal WLAN antenna cable removal/installation ...54 Changing from desktop to tower configuration ......
...cables ...18 SATA data cable ...18 SMART ATA drives ...18 Cable management ...19 4 Removal and replacement procedures - desktop mini (DM) chassis 20 Preparation for disassembly ...20 Top cover ...21 Front bezel ...22 Hard drive ...23 Secondary fan (EliteDesk 800 and ...Speaker ...47 Expansion connector board ...48 System board ...49 System board callouts, EliteDesk 800, ProDesk 600, and HP MP9 Retail System 51 System board callouts, EliteDesk 705 ...52 System board callouts, ProDesk 400 ...53 Internal WLAN antenna cable removal/installation ...54 Changing from desktop to tower configuration ......
Maintenance and Service Guide
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Computer major components Item Description (1) Top cover (2) Front bezel (ProDesk model shown) (3) External power supply, 90W 90 W 65 W (4) System board (includes replacement thermal material) 6 Chapter 2 Illustrated parts catalog For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. 2 Illustrated parts catalog Desktop Mini (DM) chassis spare parts NOTE: HP continually improves and changes product parts.
Computer major components Item Description (1) Top cover (2) Front bezel (ProDesk model shown) (3) External power supply, 90W 90 W 65 W (4) System board (includes replacement thermal material) 6 Chapter 2 Illustrated parts catalog For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. 2 Illustrated parts catalog Desktop Mini (DM) chassis spare parts NOTE: HP continually improves and changes product parts.
Maintenance and Service Guide
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... Memory modules (DDR4, PC4-17000, 2133-MHz)(for use in EliteDesk 800, ProDesk 600, ProDesk 400, and MP9 models) 16-GB 8-GB 4-GB * Intel Processors (800, 600, 400, MP9 models; not replaceable) AMD PRO A12 APU with AMD Radeon...™ R7 HD Graphics AMD PRO A10 APU with AMD Radeon R7 HD Graphics AMD PRO A8 APU with AMD Radeon R6 HD Graphics AMD PRO A6 APU with AMD Radeon R5 HD Graphics Desktop Mini (DM... Intel Pentium G4400T Intel Pentium G4400TE (MP9 G2 models only) Intel Celeron G3900T Intel Celeron G3900TE (MP9...
... Memory modules (DDR4, PC4-17000, 2133-MHz)(for use in EliteDesk 800, ProDesk 600, ProDesk 400, and MP9 models) 16-GB 8-GB 4-GB * Intel Processors (800, 600, 400, MP9 models; not replaceable) AMD PRO A12 APU with AMD Radeon...™ R7 HD Graphics AMD PRO A10 APU with AMD Radeon R7 HD Graphics AMD PRO A8 APU with AMD Radeon R6 HD Graphics AMD PRO A6 APU with AMD Radeon R5 HD Graphics Desktop Mini (DM... Intel Pentium G4400T Intel Pentium G4400TE (MP9 G2 models only) Intel Celeron G3900T Intel Celeron G3900TE (MP9...
Maintenance and Service Guide
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Misc parts Item Description (1) Heat sink (2) Fan (3) Secondary hard drive fan (for use in EliteDesk 800 and MP9, 65W models) (4) Speaker (5) Power switch/light cover (6) Option board, HDMI (7) Option board, serial port * Option board, DisplayPort (not illstrated) (8) Thermal sensor (9) Hood sensor assembly * Stand * Port cover * HP Ultraslim Keyed Cable Lock Desktop Mini (DM) chassis spare parts 9
Misc parts Item Description (1) Heat sink (2) Fan (3) Secondary hard drive fan (for use in EliteDesk 800 and MP9, 65W models) (4) Speaker (5) Power switch/light cover (6) Option board, HDMI (7) Option board, serial port * Option board, DisplayPort (not illstrated) (8) Thermal sensor (9) Hood sensor assembly * Stand * Port cover * HP Ultraslim Keyed Cable Lock Desktop Mini (DM) chassis spare parts 9
Maintenance and Service Guide
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... 128 GB solid-state drive (SSD), PCIe, 2280, NVMe 128 GB solid-state drive (SSD), PCIe, 2280SS External optical drive 8x DVD drive Desktop Mini (DM) chassis spare parts 11
... 128 GB solid-state drive (SSD), PCIe, 2280, NVMe 128 GB solid-state drive (SSD), PCIe, 2280SS External optical drive 8x DVD drive Desktop Mini (DM) chassis spare parts 11
Maintenance and Service Guide
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...the chassis. 20 Chapter 4 Removal and replacement procedures - The power cord should always be disconnected before disconnecting any external devices. desktop mini (DM) chassis NOTE: Not all features listed in the "Standby," or "Suspend" modes. Remove/disengage any external devices. 5. Turn off the .... Beware of the power-on state, voltage is plugged into an active AC outlet. desktop mini (DM) chassis Adherence to verify that prohibit opening the computer. 2. NOTE: HP continually improves and changes product parts. If the computer is on the system board as long as a...
...the chassis. 20 Chapter 4 Removal and replacement procedures - The power cord should always be disconnected before disconnecting any external devices. desktop mini (DM) chassis NOTE: Not all features listed in the "Standby," or "Suspend" modes. Remove/disengage any external devices. 5. Turn off the .... Beware of the power-on state, voltage is plugged into an active AC outlet. desktop mini (DM) chassis Adherence to verify that prohibit opening the computer. 2. NOTE: HP continually improves and changes product parts. If the computer is on the system board as long as a...
Maintenance and Service Guide
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Remove the top cover (Top cover on the top, interior of the bezel. 4. To install the front bezel, reverse the removal procedure. 22 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Front bezel The front bezel is secured to loose the bottom, interior on page 20). 2. Position the top cover upside-down to the top cover by tabs. 1. Disengage the tabs on page 21). 3. Pull down so you can access the inside of the bezel (2). 6. Prepare the computer for disassembly (Preparation for disassembly on the bezel (1). 5. Remove the bezel from the top cover.
Remove the top cover (Top cover on the top, interior of the bezel. 4. To install the front bezel, reverse the removal procedure. 22 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Front bezel The front bezel is secured to loose the bottom, interior on page 20). 2. Position the top cover upside-down to the top cover by tabs. 1. Disengage the tabs on page 21). 3. Pull down so you can access the inside of the bezel (2). 6. Prepare the computer for disassembly (Preparation for disassembly on the bezel (1). 5. Remove the bezel from the top cover.
Maintenance and Service Guide
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While pulling the release lever out, slide the drive back until it stops, then lift the HDD up and out of the HDD away from the old HDD to the rear of the cage (3). 5. desktop mini (DM) chassis Align the guide screws with the slots on the chassis drive cage, press the HDD down into the cage, then slide it forward until it stops and locks in place (1). 24 Chapter 4 Removal and replacement procedures - Pull the release lever next to the new HDD. 6. To install a HDD, you must transfer the silver and blue isolation mounting guide screws from the HDD (2). 4.
While pulling the release lever out, slide the drive back until it stops, then lift the HDD up and out of the HDD away from the old HDD to the rear of the cage (3). 5. desktop mini (DM) chassis Align the guide screws with the slots on the chassis drive cage, press the HDD down into the cage, then slide it forward until it stops and locks in place (1). 24 Chapter 4 Removal and replacement procedures - Pull the release lever next to the new HDD. 6. To install a HDD, you must transfer the silver and blue isolation mounting guide screws from the HDD (2). 4.
Maintenance and Service Guide
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...out of the chassis (3). To install the secondary fan, reverse the removal procedure. 26 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on page 23). 4. Remove the two screws securing the secondary fan (2). 6. ...Secondary fan (EliteDesk 800 and MP9 models only) HP EliteDesk 800 G2 and HP MP9 G2 Retail System models include a secondary fan installed under the hard drive. 1. Disconnect the fan plug from the system board (1). ...
...out of the chassis (3). To install the secondary fan, reverse the removal procedure. 26 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on page 23). 4. Remove the two screws securing the secondary fan (2). 6. ...Secondary fan (EliteDesk 800 and MP9 models only) HP EliteDesk 800 G2 and HP MP9 G2 Retail System models include a secondary fan installed under the hard drive. 1. Disconnect the fan plug from the system board (1). ...
Maintenance and Service Guide
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... the sides and carefully pull it out of the socket. 9. Insert the new SSD into the socket. 28 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on the system board. NOTE: An SSD can be installed in only one way. 10. M.2 PCIe...
... the sides and carefully pull it out of the socket. 9. Insert the new SSD into the socket. 28 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on the system board. NOTE: An SSD can be installed in only one way. 10. M.2 PCIe...
Maintenance and Service Guide
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...on the system board. 7. NOTE: You may need to use the included screw to disconnect and connect the antenna cables. 8. desktop mini (DM) chassis Grasp the WLAN module by the sides and pull it out of the socket. 9. Disconnect both antenna cables from the WLAN module....WLAN module Description Intel Dual Band Wireless-AC 7265 NV Intel Dual Band Wireless-AC 8260 + Bluetooth 4.0 Intel Dual Band Wireless-AC 3165 + Bluetooth 4.0 HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 The WLAN module is secured with one way. 10. Prepare the computer for disassembly (Preparation for disassembly on page ...
...on the system board. 7. NOTE: You may need to use the included screw to disconnect and connect the antenna cables. 8. desktop mini (DM) chassis Grasp the WLAN module by the sides and pull it out of the socket. 9. Disconnect both antenna cables from the WLAN module....WLAN module Description Intel Dual Band Wireless-AC 7265 NV Intel Dual Band Wireless-AC 8260 + Bluetooth 4.0 Intel Dual Band Wireless-AC 3165 + Bluetooth 4.0 HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 The WLAN module is secured with one way. 10. Prepare the computer for disassembly (Preparation for disassembly on page ...
Maintenance and Service Guide
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Remove the hard drive (Hard drive on page 27). 6. Remove the drive cage (Drive cage on page 23). 4. desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on page 26). 5. Disconnect the internal antennae from the WLAN module to the cable connectors on ...
Remove the hard drive (Hard drive on page 27). 6. Remove the drive cage (Drive cage on page 23). 4. desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on page 26). 5. Disconnect the internal antennae from the WLAN module to the cable connectors on ...
Maintenance and Service Guide
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...more information about recycling programs, go to recharge the battery. Prepare the computer for disassembly (Preparation for this product. desktop mini (DM) chassis WARNING! Do not disassemble, crush, puncture, short external contacts, or dispose of fire and burns if the battery is ...26). 5. The lithium battery is only used when the computer is NOT connected to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. HP encourages customers to AC power. CAUTION: Before replacing the battery, it is not handled properly. Static electricity can...
...more information about recycling programs, go to recharge the battery. Prepare the computer for disassembly (Preparation for this product. desktop mini (DM) chassis WARNING! Do not disassemble, crush, puncture, short external contacts, or dispose of fire and burns if the battery is ...26). 5. The lithium battery is only used when the computer is NOT connected to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. HP encourages customers to AC power. CAUTION: Before replacing the battery, it is not handled properly. Static electricity can...
Maintenance and Service Guide
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... disassembly on page 27). 6. Remove the drive cage (Drive cage on page 20). 2. If your model is secured to the chassis with adhesive. desktop mini (DM) chassis To remove the thermal sensor: 1. Disconnect the thermal module from the system board (1). 7. Thermal sensor A thermal sensor installs at the front of the computer...
... disassembly on page 27). 6. Remove the drive cage (Drive cage on page 20). 2. If your model is secured to the chassis with adhesive. desktop mini (DM) chassis To remove the thermal sensor: 1. Disconnect the thermal module from the system board (1). 7. Thermal sensor A thermal sensor installs at the front of the computer...
Maintenance and Service Guide
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To install the power switch/light cover, reverse the removal procedure. 38 Chapter 4 Removal and replacement procedures - Power switch/light cover The power switch/light cover is located at the front, right of the cover away from the computer and lift it off the system board. Prepare the computer for disassembly (Preparation for disassembly on page 21). 3. Remove the top cover (Top cover on page 20). 2. desktop mini (DM) chassis Remove the fan (Fan on page 37). 4. Rotate the top of the computer, under the top cover. 1.
To install the power switch/light cover, reverse the removal procedure. 38 Chapter 4 Removal and replacement procedures - Power switch/light cover The power switch/light cover is located at the front, right of the cover away from the computer and lift it off the system board. Prepare the computer for disassembly (Preparation for disassembly on page 21). 3. Remove the top cover (Top cover on page 20). 2. desktop mini (DM) chassis Remove the fan (Fan on page 37). 4. Rotate the top of the computer, under the top cover. 1.
Maintenance and Service Guide
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... SODIMM in the system. 40 Chapter 4 Removal and replacement procedures - The DIMM3 socket operates in memory channel B. If one socket per channel. desktop mini (DM) chassis The DIMM1 socket operates in memory channel A. Item Description 1 SODIMM1 socket, Channel B 2 SODIMM3 socket, Channel A System Board Label DIMM1 DIMM3 Socket ...assigned to the memory capacity of memory assigned to dual channel and the remainder is determined by the slowest SODIMM in Channel B. HP offers upgrade memory for this computer and advises that the consumer purchase it to single channel.
... SODIMM in the system. 40 Chapter 4 Removal and replacement procedures - The DIMM3 socket operates in memory channel B. If one socket per channel. desktop mini (DM) chassis The DIMM1 socket operates in memory channel A. Item Description 1 SODIMM1 socket, Channel B 2 SODIMM3 socket, Channel A System Board Label DIMM1 DIMM3 Socket ...assigned to the memory capacity of memory assigned to dual channel and the remainder is determined by the slowest SODIMM in Channel B. HP offers upgrade memory for this computer and advises that the consumer purchase it to single channel.
Maintenance and Service Guide
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desktop mini (DM) chassis NOTE: A memory module can be installed in place. Match the notch on the module with the tab on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). 6. 5. To remove a SODIMM, press outward on the two latches on the memory socket. The computer automatically recognizes the additional memory when you turn on the computer. 42 Chapter 4 Removal and replacement procedures - Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in only one way.
desktop mini (DM) chassis NOTE: A memory module can be installed in place. Match the notch on the module with the tab on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). 6. 5. To remove a SODIMM, press outward on the two latches on the memory socket. The computer automatically recognizes the additional memory when you turn on the computer. 42 Chapter 4 Removal and replacement procedures - Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in only one way.
Maintenance and Service Guide
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... processor (3) straight up and remove it may be necessary to install a new processor. CAUTION: Do NOT handle the pins in the processor socket. desktop mini (DM) chassis Once pins are very fragile and handling them could cause irreparable damage. The latest system BIOS can be installed within 24 hours of the...
... processor (3) straight up and remove it may be necessary to install a new processor. CAUTION: Do NOT handle the pins in the processor socket. desktop mini (DM) chassis Once pins are very fragile and handling them could cause irreparable damage. The latest system BIOS can be installed within 24 hours of the...
Maintenance and Service Guide
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...). 5. Remove the heat sink (Heat sink on page 21). 3. Remove the two Phillips screws that provides an additional connector on the system board. desktop mini (DM) chassis To remove the expansion connector board: 1. Remove the top cover (Top cover on page 43). 4. To install the expansion connector board, reverse the removal...
...). 5. Remove the heat sink (Heat sink on page 21). 3. Remove the two Phillips screws that provides an additional connector on the system board. desktop mini (DM) chassis To remove the expansion connector board: 1. Remove the top cover (Top cover on page 43). 4. To install the expansion connector board, reverse the removal...