HP ProDesk 480 G2 Micro Support and Manuals
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Getting Started Guide - Page 6
... system 22 Downloading Windows updates ...22 Customizing the monitor display ...22 Turning off the computer ...23 If you encounter issues ...23 Performing basic troubleshooting ...23 Visual inspection: No boot, no power, no video 23 Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes ...24 HP Support Assistant ...24 Using HP PC Hardware Diagnostics...
Getting Started Guide - Page 17
...problem that might be due to http://www.hp.com/support, select your country or region, and follow the on various backup and restore options, perform a search for your permission or password when you can order a recovery disc set...screen instructions. Click System protection, click System Restore, click Next, and then follow the on -screen instructions to set from backups you installed ...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 41
... 32-GB of memory configured in a high-performing dual channel mode. DIMMs
HP ProDesk 400 G2 and 480 G2 models The memory sockets on the system board can be : ● industry-standard...2-GB, PC3-12800
The computer comes with x4 SDRAM are not supported NOTE: The system will not operate properly if you install unsupported DIMMs.
Memory 31 DIMMs constructed with double data rate 3 synchronous...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 88
... driver support in Boot Order, restart the computer and press Esc (to Temporarily Override Boot Order
To boot one time.
78 Chapter 6 Computer Setup (F10) Utility Default is completed, a list of the options.
The following options may be individually excluded from the selected non-default device for USB CD-ROM).
● Diskette: Model and firmware...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 89
... Hidden (default is Device Available) for:
● System audio
● USB controller (varies by model)
● Network controller
NOTE: You must be replaced.
Table 6-3 Computer Setup-Security
Option Setup Password
Description
Allows you to reset the password by model)
Allows you to set Enabled/Disabled (default is Enabled) for:
● Front USB Ports
● Rear USB Ports
●...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 91
... preboot to assign or modify a master or user password for Windows 8 systems which have this option, a Setup password must be set to modify the contents of the passwords is successfully provided during POST.
Default is Don't Clear.
◦ Key Ownership-HP Keys/Custom Keys. Secure Boot enabled also sets Legacy Support to disabled.
● Key Management-This option...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 107
... resolution. Solution Install the video drivers included in close...set . Cause
If the graphics controller was upgraded, the correct graphics drivers may be incorrectly adjusted.
1.
Blurry video or requested resolution cannot be loaded. Monitor is bad. Solving display problems... instructions.
Refer to the monitor. Replace the system board. The picture is in the upgrade ...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 115
...-party memory with the system to determine if you must be installed before DIMM4
3. Replace the system board.
Replace DIMMs one at a time to reseat, install, or remove a DIMM module.
1.
If you still cannot resolve the issue, contact Customer Support. Table 7-1 Solving Hardware Installation Problems (continued)
A new device is bad. Cause
Solution
To access Device Manager...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 117
...
Run Computer Setup and enable ...driver from the list of applications.
2. Check cabling and network equipment for link status. Enable the network controller in the operating system using Device Manager. To access Device Manager in Windows 7, click Start, select Control Panel, and then select Device Manager.
Network controller is not set up properly. Solving Network Problems...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 125
... to the Internet at a later time or contact your Internet Service Provider (ISP) or refer to Enabled in Computer Setup.
Solving Internet access problems
If you encounter Internet access problems, consult your ISP. (If the cable/DSL service is installed and set up properly. You should see a "power" LED light on the General tab, click the Delete...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 128
... Chapter 8 POST error messages
POST numeric codes and text messages
This section covers those POST errors that does not run every 1 to the Full Boot Every x Days mode, using Computer Setup. option ROM too large to see if the problem remains.
4. Full Boot may be enabled to complete. Clear CMOS. (See Appendix B, Password security and resetting...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 138
... can clear that are established through Computer Setup. 9 Password security and resetting CMOS
This computer supports security password features, which can no longer be used in place of the power-on password as an override to log in case they are needed later. When you establish both passwords are set, the setup password can also be unlocked. This is...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 140
....
Failure to "admin" and will clear the Active Management Technology (AMT) settings in the Management Engine BIOS Extension (MEBx), including the password.
To delete the Power-on the screen.
4. To access the MEBx, press Ctrl+P during POST. 1. 3. Deleting a Setup or Power-On password
To delete the power-on or restart the computer. To delete...
Maintenance and Service Guide ProDesk 400 G2 Microtower ProDesk 480 G2 Microtower ProDesk 490 G2 Microtower - Page 150
... data files that you installed after recovery. Click Security... media (select models only) on page...set from a recovery image stored on your country or region, and follow the on -screen instructions...drivers. Go to continue.
140 Chapter 11 System backup and recovery NOTE: Always use the System Recovery program. Run System Recovery from support...the instructions in System Recovery when ...
Hardware Reference Guide - Page 8
Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product features If it is flashing red, there is a problem with the computer and it is on. Front panel components
Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.
1 Slim Optical Drive (optional) 2 Dual-State Power Button 3 Microphone...
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