HP ProDesk 480 G4 Micro Support and Manuals
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Getting Started Guide - Page 6
... system 22 Downloading Windows updates ...22 Customizing the monitor display ...22 Turning off the computer ...23 If you encounter issues ...23 Performing basic troubleshooting ...23 Visual inspection: No boot, no power, no video 23 Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes ...24 HP Support Assistant ...24 Using HP PC Hardware Diagnostics...
Getting Started Guide - Page 17
...set up your permission or password when you made. To create a backup using Windows Backup and Restore:
NOTE: The backup process may be sure to back up all data files that you have a problem that might be due to software that you installed...www.hp.com/support, select your
settings. Select Start > All Programs > Maintenance > Backup and Restore. 2. See System Restore on -screen instructions ...
Maintenance and Service Guide - Page 51
... system configuration, including settings for valid passwords, including length and required types of characters. ● Secure integrated I/O functionality, including the serial, USB, or audio, or embedded NIC, so that controls access to the Computer Setup (F10) Utility and
the settings described in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. NOTE: If you...
Maintenance and Service Guide - Page 53
...Description
System Information
System Diagnostics Update System BIOS
Lists all information in 'BIOS Update Preferences'. Computer Setup-Main
NOTE: Support for specific Computer Setup options may vary depending on the hard drive. ● 'Check HP.com for BIOS Updates' or 'Check the Network for each installed module) ● System BIOS version ● ME Firmware version (Intel only) ●...
Maintenance and Service Guide - Page 57
... 5-2 Computer Setup-Security (continued)
Option
Description
Default is enabled.
● Prompt on Fixed Storage Change. NOTE: Notify user alerts the user with a POST error on the first boot after the sensor detects removal of the menus in the Security menu to reset security settings during boot up from errors, warnings, and password prompts during a service event...
Maintenance and Service Guide - Page 75
... jitters, or flashes.
Solution Install the video drivers included in close proximity, be ...upgraded, the correct graphics drivers may be degaussed. Change requested resolution. Replace the graphics card.
The picture is being used with the monitor for instructions... may not be set properly.
Monitor needs to the documentation that the graphics cable is in the upgrade kit. In ...
Maintenance and Service Guide - Page 84
... specific problems.
3. Observe the beeps and LED lights on the system.
2.
Table 6-2 Solving network problems Network driver does not detect network controller. If you must unplug the computer power cord before DIMM4
3. Reseat DIMMs. Power on the front of applications. Replace DIMMs one at a time to reseat, install, or remove a DIMM module.
1. Replace third-party memory with HP...
Maintenance and Service Guide - Page 85
... to flash when there is disabled.
1. There is not set up properly.
Network controller is a problem with the network.
To access Device Manager in Windows 10, type device manager in the Control Panel and configure the network controller. Reinstall network drivers.
Contact an authorized service provider.
Select the Network and Sharing Center icon in...
Maintenance and Service Guide - Page 90
... address is not properly connected.
1. Solving front panel component problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the common causes and solutions listed in the following table. Restart the computer. The device is not installed.
1.
The correct device driver is not working.
1. Cause
Solution
Device is not...
Maintenance and Service Guide - Page 93
... computer to complete. If an expansion board was recently added, remove it is displayed on Computer Setup, see if the problem remains.
4. Clear CMOS. (See Password security and resetting CMOS on page 92.)
2. Replace the system board.
1. If a POST error occurs, the screen will beep once after a POST text message is tested are determined by...
Maintenance and Service Guide - Page 94
... board is not supported by the BIOS. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. Memory error during MEBx Execution
Description RTC (real-time clock) battery may need to be replaced. Recommended action
the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery.
1. Unplug...
Maintenance and Service Guide - Page 96
...the same resources.
1. Replace the hard disk drive. Clear CMOS. (See Password security and resetting CMOS on page 92.)
3. Clear CMOS. (See Password security and resetting CMOS on page 92.)
3. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. Hard drive is giving correct error message.
Apply hard drive firmware patch if applicable...
Maintenance and Service Guide - Page 113
... these topics in Help and Support. Follow the on-screen instructions to discs, number each disc after purchase. ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated directories. ● Save customized settings that was not installed on the computer at...
Maintenance and Service Guide - Page 123
...data input into this ROM in only
specific ZBook
and EliteBook
models. Select Drivers & Downloads, and then follow
the on -screen instructions.
Code is this area. For
more
information, go to
http://www.hp.com/
support, and
select your country. Configuration data and settings are input using the Management Engine (MEBx) setup utility.
go
to http://www...
Hardware Reference Guide - Page 19
... up to 32-GB of memory configured in a high-performing dual channel mode.
Socket DIMM3 operates in memory channel B. To achieve the maximum memory support, you install unsupported DIMMs.
Populating DIMM sockets
There are populated with x8 and x16 DDR devices; DDR4-SDRAM DIMMs
For proper system operation, the DIMMs must also...
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