WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 4
... Department Code Settings 2-38 Setting the Machine Default Settings 2-40 Error Correct - ECM Default Setting 2-40 Long Original Setting 2-41 Bypass Tray Paper Size Setting 2-42 Redial Count and Interval Setting 2-43 Receive Interval 2-45 Resolution and Contrast Setting 2-46 Power Saver Setting 2-48 Print Density 2-50 Refuse Junk Mail Setting 2-51 Ringer Volume Setting 2-52 Alarm Volume Setting 2-53 Key Touch Volume Setting 2-54 Monitor Volume Setting 2-55 Send After Scan Default Setting 2-56 Remote Service Setting 2-57 Remote Access 2-57 Download 2-58 RDC Password...
... Department Code Settings 2-38 Setting the Machine Default Settings 2-40 Error Correct - ECM Default Setting 2-40 Long Original Setting 2-41 Bypass Tray Paper Size Setting 2-42 Redial Count and Interval Setting 2-43 Receive Interval 2-45 Resolution and Contrast Setting 2-46 Power Saver Setting 2-48 Print Density 2-50 Refuse Junk Mail Setting 2-51 Ringer Volume Setting 2-52 Alarm Volume Setting 2-53 Key Touch Volume Setting 2-54 Monitor Volume Setting 2-55 Send After Scan Default Setting 2-56 Remote Service Setting 2-57 Remote Access 2-57 Download 2-58 RDC Password...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 10
... a Speed Dial Number 15-16 Deleting Speed Dial Numbers 15-17 Presetting a Group Dial Number 15-17 Editing a Group Dial Number 15-18 Deleting Group Dial Numbers 15-18 Saving a Phonebook to Your PC 15-19 Opening a Phonebook File 15-19 Creating Mailboxes 15-20 Creating a Mailbox 15-20 Editing a Mailbox 15-21 Deleting a Mailbox 15-22 Using Department Codes 15-22 Setting up Department Codes 15-22 Changing a Department Code 15-23 viii WorkCentre Pro...
... a Speed Dial Number 15-16 Deleting Speed Dial Numbers 15-17 Presetting a Group Dial Number 15-17 Editing a Group Dial Number 15-18 Deleting Group Dial Numbers 15-18 Saving a Phonebook to Your PC 15-19 Opening a Phonebook File 15-19 Creating Mailboxes 15-20 Creating a Mailbox 15-20 Editing a Mailbox 15-21 Deleting a Mailbox 15-22 Using Department Codes 15-22 Setting up Department Codes 15-22 Changing a Department Code 15-23 viii WorkCentre Pro...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 17
Product Data Sheet - Index Refer to the Index to send, receive, print, and copy are also provided. Each key on the Control Panel is described. Chapter 1 Describes the information in this User's Guide and System Administrator's Guide. Machine Requirements - Machine Overview - Chapter 3 Describes the system and hardware features of the machine and provides an overview of Contents to clean and maintain the machine. Simple instructions to locate specific information. Appendix C Environmental Specifications - Information...
Product Data Sheet - Index Refer to the Index to send, receive, print, and copy are also provided. Each key on the Control Panel is described. Chapter 1 Describes the information in this User's Guide and System Administrator's Guide. Machine Requirements - Machine Overview - Chapter 3 Describes the system and hardware features of the machine and provides an overview of Contents to clean and maintain the machine. Simple instructions to locate specific information. Appendix C Environmental Specifications - Information...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 34
... speed. This feature sends a document to a compatible remote fax machine and requests that machine to forward the document to a network user or to "Attaching an ITU-T Sub Address" in Relay transmissions, polling receptions, or mailbox transmissions. 2-14 WorkCentre Pro 665/685/765/785 Programming the Machine • Determine which fax options you want to store with the One Touch or Speed Dial telephone number. The alternate number dialing function is dialed after the job. Confirm Report: Select...
... speed. This feature sends a document to a compatible remote fax machine and requests that machine to forward the document to a network user or to "Attaching an ITU-T Sub Address" in Relay transmissions, polling receptions, or mailbox transmissions. 2-14 WorkCentre Pro 665/685/765/785 Programming the Machine • Determine which fax options you want to store with the One Touch or Speed Dial telephone number. The alternate number dialing function is dialed after the job. Confirm Report: Select...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 117
... the default setting or selected from the Control Panel for one of the dialing methods: One Touch, Speed Dial, Alpha, or Keypad Dialing is scanned. To change the default transmission mode: 1. Press: Menu Memory send 1. Transmitting Documents Memory Send or Direct Send Default Mode In the "Memory Send" mode, the machine first scans the document into memory, then dials the number and sends the fax. On 2. Off WorkCentre Pro 665/685/765/785 5-3 The Direct Send mode can be selected when residual memory is low or a very large document is...
... the default setting or selected from the Control Panel for one of the dialing methods: One Touch, Speed Dial, Alpha, or Keypad Dialing is scanned. To change the default transmission mode: 1. Press: Menu Memory send 1. Transmitting Documents Memory Send or Direct Send Default Mode In the "Memory Send" mode, the machine first scans the document into memory, then dials the number and sends the fax. On 2. Off WorkCentre Pro 665/685/765/785 5-3 The Direct Send mode can be selected when residual memory is low or a very large document is...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 195
... Lists are available to help you navigate through the menu, check the machine configuration, and monitor the use of communication and can be set to print automatically following a communication or only if an error occurs. • Reception Reports - Setting Up Reports and Lists Activity and Reception Reports can be set up to include specific information or to automatically print everytime a communication takes place or following 40 communications. • Confirmation Reports...
... Lists are available to help you navigate through the menu, check the machine configuration, and monitor the use of communication and can be set to print automatically following a communication or only if an error occurs. • Reception Reports - Setting Up Reports and Lists Activity and Reception Reports can be set up to include specific information or to automatically print everytime a communication takes place or following 40 communications. • Confirmation Reports...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 221
... Printer power save Fax separator page Copy separator page Printer separator page Separator Cassette Account code Print density Long original Line Monitor Receive interval Error correct-ECM Scan resolution Contrast Dial mode (#1) Dial mode (#2) Access digit Collate copy Redial interval Redials *Letter head paper* Answer mode Ring to answer Answer mode (#2) Fax-send Memory send Secure send Cover sheet Resend stored fax Send header Send after scan Fax-receive Secure receive Receive to memory Reduce *Discard extra* Collate fax Refuse junk mail Receive footer Reports Activity reports Key default...
... Printer power save Fax separator page Copy separator page Printer separator page Separator Cassette Account code Print density Long original Line Monitor Receive interval Error correct-ECM Scan resolution Contrast Dial mode (#1) Dial mode (#2) Access digit Collate copy Redial interval Redials *Letter head paper* Answer mode Ring to answer Answer mode (#2) Fax-send Memory send Secure send Cover sheet Resend stored fax Send header Send after scan Fax-receive Secure receive Receive to memory Reduce *Discard extra* Collate fax Refuse junk mail Receive footer Reports Activity reports Key default...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 235
... your WorkCentre has the 2nd line hardware option installed, you can set up the Telephone Lines The WorkCentre is used to send a fax to a remote fax number, which helps you want to set up. 3 If needed to access an outside line before the fax number. 5 In the Dial mode box, set the options at the WorkCentre, click Request account code. WorkCentre Pro 665/685/765/785 15-3 Using the ControlCentre 7. To arrange multiple copies of the following options: Fax printout Prints a page between each copy job.
... your WorkCentre has the 2nd line hardware option installed, you can set up the Telephone Lines The WorkCentre is used to send a fax to a remote fax number, which helps you want to set up. 3 If needed to access an outside line before the fax number. 5 In the Dial mode box, set the options at the WorkCentre, click Request account code. WorkCentre Pro 665/685/765/785 15-3 Using the ControlCentre 7. To arrange multiple copies of the following options: Fax printout Prints a page between each copy job.
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 241
... the WorkCentre settings to use when receiving faxes. The WorkCentre will store the received fax in WorkCentre Pro 665/685/765/785 15-9 Receiving Secure Faxes The secure receive feature enables you can set the option at the WorkCentre. Using the ControlCentre Setting the Fax Receive Options On the Fax Receive page, you to keep received documents confidential during the time period are stored in memory when the paper tray is empty, the paper is jammed, or the toner is empty. Don't receive Does not receive faxes. 3 Click...
... the WorkCentre settings to use when receiving faxes. The WorkCentre will store the received fax in WorkCentre Pro 665/685/765/785 15-9 Receiving Secure Faxes The secure receive feature enables you can set the option at the WorkCentre. Using the ControlCentre Setting the Fax Receive Options On the Fax Receive page, you to keep received documents confidential during the time period are stored in memory when the paper tray is empty, the paper is jammed, or the toner is empty. Don't receive Does not receive faxes. 3 Click...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 255
... box opens, type your master code, then click the Edit button. Note To print the Department Code Report, on the WorkCentre's Access Panel, press MENU, 2, 3. Note To delete all the department codes at once, click Clear All. 4 Click Delete. 5 Click Apply to set the options at the WorkCentre. Department name Type a new department name. 5 In the Department Code Entry dialog box, click OK. 6 Click Apply to set the options at the WorkCentre. Deleting a Department Code 1 Click...
... box opens, type your master code, then click the Edit button. Note To print the Department Code Report, on the WorkCentre's Access Panel, press MENU, 2, 3. Note To delete all the department codes at once, click Clear All. 4 Click Delete. 5 Click Apply to set the options at the WorkCentre. Department name Type a new department name. 5 In the Department Code Entry dialog box, click OK. 6 Click Apply to set the options at the WorkCentre. Deleting a Department Code 1 Click...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 268
... paper tray, Call for Service. 80 Scanner image processing IC does not Main pwb, Call for Service. 42 The LSU's laser beam is not attached to Fan, Call for the line 1 does not work properly. Troubleshooting Device Error Codes Code Description Replace Parts 21 The new drum unit does not function Drum unit properly. 22 Fuser error 1 (Case1) Fuser unit, Call for Service. 23 Fuser error 1 (Case2) Fuser unit, Call for Service. 24 Fuser error 1 (Case3) Fuser unit, Call for Service. 25 Fuser error 1 (Case4) Fuser unit, Call for Service. 16-8 WorkCentre Pro 665...
... paper tray, Call for Service. 80 Scanner image processing IC does not Main pwb, Call for Service. 42 The LSU's laser beam is not attached to Fan, Call for the line 1 does not work properly. Troubleshooting Device Error Codes Code Description Replace Parts 21 The new drum unit does not function Drum unit properly. 22 Fuser error 1 (Case1) Fuser unit, Call for Service. 23 Fuser error 1 (Case2) Fuser unit, Call for Service. 24 Fuser error 1 (Case3) Fuser unit, Call for Service. 25 Fuser error 1 (Case4) Fuser unit, Call for Service. 16-8 WorkCentre Pro 665...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 279
... Error Messages and Codes section in the Direct Send mode, the message "Dialing" or "Communicating" does not display. • If you cleaned the Retard Pad and Rollers? See "Setting the Dial Mode". • Is the telephone functioning properly? • Is there an error on the receiving side? Documents misfeed; See the User's Guide, "Document Specifications". See the User's Guide, "Document Specifications" for technical support. The remote station receives a blank or elongated printout. • Was the document loaded incorrectly with its printed side...
... Error Messages and Codes section in the Direct Send mode, the message "Dialing" or "Communicating" does not display. • If you cleaned the Retard Pad and Rollers? See "Setting the Dial Mode". • Is the telephone functioning properly? • Is there an error on the receiving side? Documents misfeed; See the User's Guide, "Document Specifications". See the User's Guide, "Document Specifications" for technical support. The remote station receives a blank or elongated printout. • Was the document loaded incorrectly with its printed side...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 280
... Paper Empty message continues to its cradle before Reception mode, the fax is pressed. See "Replacing the Paper". The received fax will not feed out. • Is the Top Cover fully closed? • Is the Right Side Cover fully closed ? • Is there an error on the sending machine? Documents cannot be transmitted overseas. Unnecessary lines are to receive a • Did you copy a document? If so, remove it by pressing the Stop key...
... Paper Empty message continues to its cradle before Reception mode, the fax is pressed. See "Replacing the Paper". The received fax will not feed out. • Is the Top Cover fully closed? • Is the Right Side Cover fully closed ? • Is there an error on the sending machine? Documents cannot be transmitted overseas. Unnecessary lines are to receive a • Did you copy a document? If so, remove it by pressing the Stop key...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 281
... printing check that the envelope is recommended that these areas are cleaned regularly. Image Quality If the Document Scanner or Recording Unit is not plugged in your transmitted or received images can be poor. See "Adjusting the Paper Tray". • Is the Paper Tray fully closed ? See the User's Guide, "Document Specifications". • Is the Right Side Cover fully closed ? • Does the document fall within specifications? Set line 2 to "Maintaining the Machine" for detailed cleaning procedures. Troubleshooting Problem Check...
... printing check that the envelope is recommended that these areas are cleaned regularly. Image Quality If the Document Scanner or Recording Unit is not plugged in your transmitted or received images can be poor. See "Adjusting the Paper Tray". • Is the Paper Tray fully closed ? See the User's Guide, "Document Specifications". • Is the Right Side Cover fully closed ? • Does the document fall within specifications? Set line 2 to "Maintaining the Machine" for detailed cleaning procedures. Troubleshooting Problem Check...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 357
... machine defaults 15-2-15-3 setting power save 15-4 settings report setup 15-25 speed dial numbers 15-15, 15-16, 15-17 telephone line setting 15-3 using 15-1-15-26, ??-15-27 WorkCentre setting 15-2-15-5 Copy Key collating 10-1 used 10-1 copying 10-1-10-2 collating 10-1 preventing document jams 16-15 cover sheet creating 5-13 sending a cover sheet 5-14 setting using ControlCentre 15-6 Cover Sheet Key used 5-14 creating & deleting ITU-T mailboxes 8-2, 8-4 D darken contrast 2-46 data sheet C-1-C-4 date and time setting using ControlCentre 15-5 default settings account code 5-28 answer mode...
... machine defaults 15-2-15-3 setting power save 15-4 settings report setup 15-25 speed dial numbers 15-15, 15-16, 15-17 telephone line setting 15-3 using 15-1-15-26, ??-15-27 WorkCentre setting 15-2-15-5 Copy Key collating 10-1 used 10-1 copying 10-1-10-2 collating 10-1 preventing document jams 16-15 cover sheet creating 5-13 sending a cover sheet 5-14 setting using ControlCentre 15-6 Cover Sheet Key used 5-14 creating & deleting ITU-T mailboxes 8-2, 8-4 D darken contrast 2-46 data sheet C-1-C-4 date and time setting using ControlCentre 15-5 default settings account code 5-28 answer mode...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 361
...memory send 5-4 cancelling jobs 6-1-6-2 limitation 5-4 sending documents 5-4 setting 5-3 Menu Key for programming the menu mode 2-2 menu map 2-4-2-6 levels 2-1 Menu Map Report 9-26 menu mode programming the features 2-1 menus see also menu map levels 2-1 printing a Menu Map 9-26 messages error messages 16-3 modem ECM settings 2-40 limitation 2-40 modes of operation communication modes C-1 modifying department codes 2-38 group numbers 2-32 speed dial numbers 2-21 multiple polling receptions 7-9 multiple relay stations 5-37 N network 13-1-13-2 normal contrast 2-46 number of pages WorkCentre Pro...
...memory send 5-4 cancelling jobs 6-1-6-2 limitation 5-4 sending documents 5-4 setting 5-3 Menu Key for programming the menu mode 2-2 menu map 2-4-2-6 levels 2-1 Menu Map Report 9-26 menu mode programming the features 2-1 menus see also menu map levels 2-1 printing a Menu Map 9-26 messages error messages 16-3 modem ECM settings 2-40 limitation 2-40 modes of operation communication modes C-1 modifying department codes 2-38 group numbers 2-32 speed dial numbers 2-21 multiple polling receptions 7-9 multiple relay stations 5-37 N network 13-1-13-2 normal contrast 2-46 number of pages WorkCentre Pro...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 362
... panel error code 16-6 options fax options, setting 5-18-5-26 ordering supplies automatically 2-60, A-2-A-8 original documents see documents overseas communications ECM 2-40 transmission problems 16-20 oversized documents discard extra 3-15 reducing an incoming fax 3-7 using ControlCentre 15-11 ozone filter see also process unit cleaning the machine B-20 supplies A-1 P page numbers cover sheet 5-12 direct send transmissions 5-18, 5-19 error code 16-6 setting the number of pages 5-19 paper paper cassette capacity C-1 paper jams 16-9-16-14 receiving oversized documents 3-7 replacing B-1 size...
... panel error code 16-6 options fax options, setting 5-18-5-26 ordering supplies automatically 2-60, A-2-A-8 original documents see documents overseas communications ECM 2-40 transmission problems 16-20 oversized documents discard extra 3-15 reducing an incoming fax 3-7 using ControlCentre 15-11 ozone filter see also process unit cleaning the machine B-20 supplies A-1 P page numbers cover sheet 5-12 direct send transmissions 5-18, 5-19 error code 16-6 setting the number of pages 5-19 paper paper cassette capacity C-1 paper jams 16-9-16-14 receiving oversized documents 3-7 replacing B-1 size...
WorkCentre Pro 665/685/765/785 System Administrator's Guide
Page 366
... 9-27 settings reports setup using ControlCentre 15-25 size documents C-1 paper C-1 skewed pages 16-19 speaker listen to dial 5-18, 5-20 specifications ??-C-3 speed C-2 transmission problems 16-20 speed dial keys see speed dial numbers, speed dialing speed dial numbers deleting 2-21 deleting using ControlCentre 15-17 modifying 2-21 modifying using ControlCentre 15-16 presetting using ControlCentre 15-15 setup 2-14 speed dialing 4-6 standard resolution 2-46 stations see also relay stations, remote stations Stop Key cancelling a direct send job 6-1 described 6-1 for programming the menu mode...
... 9-27 settings reports setup using ControlCentre 15-25 size documents C-1 paper C-1 skewed pages 16-19 speaker listen to dial 5-18, 5-20 specifications ??-C-3 speed C-2 transmission problems 16-20 speed dial keys see speed dial numbers, speed dialing speed dial numbers deleting 2-21 deleting using ControlCentre 15-17 modifying 2-21 modifying using ControlCentre 15-16 presetting using ControlCentre 15-15 setup 2-14 speed dialing 4-6 standard resolution 2-46 stations see also relay stations, remote stations Stop Key cancelling a direct send job 6-1 described 6-1 for programming the menu mode...
WorkCentre Pro 665/685/765/785 User's Guide
Page 23
... is displayed, pressing Cancel Job again displays the Cancel Job Confirmation screen. WorkCentre Pro 665/685/765/785 3-9 Once the job is a scanner setting affecting send and copy. 25 Deletes pending and active jobs. Speed dial and one time group of the printout to set the resolution for interactive dialing. When used in conjunction with the Job Status key, active jobs can be canceled quickly by pressing this key then confirming the cancellation. 26 This feature turns power off to minimize power Power Save * consumption, if the machine has...
... is displayed, pressing Cancel Job again displays the Cancel Job Confirmation screen. WorkCentre Pro 665/685/765/785 3-9 Once the job is a scanner setting affecting send and copy. 25 Deletes pending and active jobs. Speed dial and one time group of the printout to set the resolution for interactive dialing. When used in conjunction with the Job Status key, active jobs can be canceled quickly by pressing this key then confirming the cancellation. 26 This feature turns power off to minimize power Power Save * consumption, if the machine has...
WorkCentre Pro 665/685/765/785 User's Guide
Page 86
... one touch dialing, speed dialing described 3-10 One Touch Phonebook 4-20 on-hook dialing described 3-16 operation modes 3-14-3-15 communication mode 3-14 copy mode 3-15 menu mode 3-15 standby mode 3-14 operator control panel 3-6-3-12 see also control panel original documents see documents output tray document out tray, described 3-4 overview 3-1 ozone filter see also process unit P page numbers receive footer 4-9 send header 4-8 paper document specifications 4-10 paper jams 5-1-5-7 paper cassette described 3-4 paper jams 5-1-5-7 paper quality avoiding document jams 5-8 WorkCentre Pro 665/685...
... one touch dialing, speed dialing described 3-10 One Touch Phonebook 4-20 on-hook dialing described 3-16 operation modes 3-14-3-15 communication mode 3-14 copy mode 3-15 menu mode 3-15 standby mode 3-14 operator control panel 3-6-3-12 see also control panel original documents see documents output tray document out tray, described 3-4 overview 3-1 ozone filter see also process unit P page numbers receive footer 4-9 send header 4-8 paper document specifications 4-10 paper jams 5-1-5-7 paper cassette described 3-4 paper jams 5-1-5-7 paper quality avoiding document jams 5-8 WorkCentre Pro 665/685...