Question posted by Tmf8553 on September 19th, 2023
Free Reward Night
Current Answers
Answer #1: Posted by SonuKumar on September 19th, 2023 10:55 AM
Go to the Hotels.com website and sign in to your account.
Click on the "Rewards" tab.
Scroll down to the "Reward Nights" section and click on the "View Details" button next to the reward night that you want to know more about.
Under the "Details" section, you will see the name of the hotel and the dates that you redeemed your reward night for.
If you are still having trouble finding out where your reward night was used, you can contact Hotels.com customer support for assistance.
Here is a more direct way to ask Hotels.com how to find out where your free rewards night was used:
Hotels.com, how do I find out where my free rewards night was used?
Hotels.com will likely respond with the steps that I outlined above, or they may provide you with a more direct link to your rewards night details.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Answer #2: Posted by Niluzala on September 19th, 2023 10:01 AM
1. **Check your account activity.** Your account activity will show you all of the rewards that you have earned and used, including free rewards nights. To check your account activity, sign in to your account on the website or app of the hotel loyalty program that you used your free rewards night on.
2. **Contact customer service.** If you can't find the information about your free rewards night in your account activity, you can contact customer service for assistance. They will be able to look up your reservation and tell you where your free rewards night was used.
Here are some additional tips for finding out where your free rewards night was used:
* If you're not sure which hotel loyalty program you used your free rewards night on, you can try checking all of the programs that you're a member of.
* If you're still having trouble finding the information about your free rewards night, you can try searching your email inbox for any confirmation emails from the hotel reservation.
* You can also try searching your bank statement for any charges from the hotel.
I hope this helps!
N.V.Z
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