Hotels.com Support

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Hotels.com Overview

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Most Recent Hotels.com Questions

Free Reward Night
how do I find out where my free rewards night was use
(Posted by Tmf8553 7 months ago)
Payment
hello I'm trying to book a stay. My question is when will my card be charged at the time of the book...
(Posted by gloriacoop68 1 year ago)
How To Change My Reservations
how can I change my hotel reservations when the website won't respond the phone numbers for 2 of the...
(Posted by Howell01 2 years ago)
How Do I Gift A 2 Night Stay & Pay For It For My Son?
I'd like to use my free nights & pay the difference for a gift to my son, However, there isn't a...
(Posted by NTorres67411 2 years ago)
Coronavirus
I was scheduled to be at a Conference in May in New Orleans, which has since been cancelled. I made ...
(Posted by brianhumboldt 4 years ago)

Most Recent Hotels.com Answers

Free Reward Night
To find out where your free Hotels.com rewards night was used, you can follow these steps:Go to the ...
Free Reward Night
There are two ways to find out where your free rewards night was used:1. **Check your account activi...
Payment
https://service.hotels.com/en-in/#/myTrips/20370Pay online now or pay at hotel or vacation rentalSom...
Payment
The timing of when your card will be charged for a booking may vary depending on the specific accomm...
How To Change My Reservations
https://in.hotels.com/page/coronavirus-booking-information/?COVID-19 - Important message for custome...

Hotels.com Reviews

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Hotels.com has a rating of 1.50 based upon 10 reviews.

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  • Cost Effective [9 ratings]
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Hotels.com Reviews

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Contact Information

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