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Most Popular Hotels.com Questions

I Need A Correct Email Address
One of your agents gave me an email address to send information for a problem I am having. It was Th...
Why Can't You Get Help When You Have A Problem With The Price O
we booked two nights at a price ,then after we booked the room and paid for it,we found out someone ...
When Can't You Get Help When You Have A Problem With The Price O
we booked two nights at a price ,then after we booked the room and paid for it,we found out someone ...
How Can We Partner With You?
We Want To Contact Wit You,please Give A Contact Number
How Can I Talk To A Hotels.com Agent Directly. My Phone Will Not Allow Me To Pun
I need to talk to a Hotels.com agent. My phone cannot use the system of punching in options. This is...

Most Recent Hotels.com Answers

Free Reward Night
To find out where your free Hotels.com rewards night was used, you can follow these steps:Go to the ...
Free Reward Night
There are two ways to find out where your free rewards night was used:1. **Check your account activi...
Payment
https://service.hotels.com/en-in/#/myTrips/20370Pay online now or pay at hotel or vacation rentalSom...
Payment
The timing of when your card will be charged for a booking may vary depending on the specific accomm...
How To Change My Reservations
https://in.hotels.com/page/coronavirus-booking-information/?COVID-19 - Important message for custome...

All Hotels.com Questions

This page is limited to 15 results. [ View all Hotels.com questions >> ]
Free Reward Night
how do I find out where my free rewards night was use
(Posted by Tmf8553 7 months ago)
Payment
hello I'm trying to book a stay. My question is when will my card be charged at the time of the book...
(Posted by gloriacoop68 1 year ago)
How To Change My Reservations
how can I change my hotel reservations when the website won't respond the phone numbers for 2 of the...
(Posted by Howell01 2 years ago)
How Do I Gift A 2 Night Stay & Pay For It For My Son?
I'd like to use my free nights & pay the difference for a gift to my son, However, there isn't a...
(Posted by NTorres67411 2 years ago)
Coronavirus
I was scheduled to be at a Conference in May in New Orleans, which has since been cancelled. I made ...
(Posted by brianhumboldt 4 years ago)
Corona Virus And Cancellation Of Non-refundable Reservations
I booked a non-refundable reservation with Hotels. com last January using a coupon voucher. Now my e...
(Posted by biddy321 4 years ago)
Lost Wo Groupons For Vouchers Purchased For Hotel Pkg In Urbana Va
qroupon a purchased for Urbana Va lost and expiring in two weeks
(Posted by Pitrellis 8 years ago)
Searching For A Telephone Number
What is the phone number of the Hotel Atria in Magelang, Central Java, Indonesia?
(Posted by indramochtarmochtar 8 years ago)
Cant Get In Touch With Anyone, 800 Numbers Go To El Salvador. Stranded In Tenn
why will no one help us,. we are stranded in Tenn w a hotel booked through Hotels .com and the hotel...
(Posted by Dynamitedave004 9 years ago)
How Do I Find Out About Welcome Points/link On Site To Info Does Not Work?
i have tried to contact customer support at hotels.com - it has not been easy:( i am trying to get m...
(Posted by lillian57961 9 years ago)
Receipt And Written Confirmation For My Booking For Carlton Hotrel, Dublin Airpo
Rang Hotels.com and booked Carlton Hotel,Dublin Airport for night of 17th Oct. dbl. room,confirmatio...
(Posted by maryboyle64 9 years ago)
How To Change The Credit Card Used For An Existing Reservation?
I made several reservations in Europe (Spain and Italy) using a credit card that has been recently u...
(Posted by casandraj 9 years ago)
Military Mb Request Cancellation. Confirmation Due To Mission.
i am currently deployed
(Posted by rashass 10 years ago)
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