Payment

The timing of when your card will be charged for a booking may vary depending on the specific accommodation and booking platform you are using. Typically, when you make a reservation, the booking platform will authorize your credit or debit card for the total amount of the reservation, which means that the funds will be put on hold and not available for use until the payment is processed.

The actual payment may be processed at different times, depending on the terms and conditions of the reservation. Some bookings require payment in advance at the time of the reservation, while others may allow you to pay at the property when you check in or check out.

To find out the payment policy for the specific accommodation you are interested in, you can check the booking platform's terms and conditions or contact their customer service team for assistance. It's always a good idea to review the cancellation policy and payment terms before making a reservation, so you are aware of any fees or charges that may apply if you need to make changes or cancel your booking.

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Pay online now or pay at hotel or vacation rental

Some hotels or vacation rentals give you the option to pay online now or to pay at the hotel or vacation rental.

Pay now details

You can pay using a credit or debit card, or PayPal. Additional payment options will vary by country.

You will be charged at the time of booking.

Hotels.com will process your payment in your local currency.

You can collect rewards stamps and redeem Hotels.com® reward* nights.

You can cancel for a full refund before the hotel's or vacation rental's cancellation deadline.

Pay later details

You can pay using a credit or debit card. Additional payment options will vary by country.

You will be charged either when you check in to or check out of the hotel or vacation rental.

The hotel will process your payment in their local currency.

You can collect Hotels.com® Rewards stamps.

You can cancel for free before the hotel's or vacation rental's cancellation deadline.

Accepted forms of payment

MasterCard and Visa credit cards are accepted globally; American Express is accepted in most regions.

Other accepted forms of payment, including debit cards or online pay sites like PayPal or Venmo, vary by country.

You'll find the specific type of accepted credit or debit cards on the Payment page during checkout.

Good to know

Some hotels or vacation rentals require you to pay a deposit within 72 hours of booking.

You cannot split your payment over multiple credit cards or payment methods.

Taxes and service fees are not included in the room rate and vary by hotel, vacation rental, location, and other factors.

If you pay in a foreign currency, your credit card company may charge additional fees. Check your credit card's terms and conditions for more information.

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