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Ricoh MP C6003 Support Question

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Question posted by hosshoss779853322 on January 10th, 2024

What About Code Sc665-02 For My Machine ?????

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Answer #1: Posted by freginold on January 10th, 2024 2:18 PM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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That error code could be caused by something as simple as a bad toner cartridge (more specifically, the RFID chip on the cartridge). See this thread for more details, as well as other possible solutions if it doesn't turn out to be the toner:

https://www.copytechnet.com/forums/ricoh-savin-gestetner-lanier/122359-mpc-5503-sc-665-02-a.html

Answer #2: Posted by SonuKumar on January 11th, 2024 9:31 AM
SonuKumar

Member since:
May 9th, 2021

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Error Meaning:

SC665-02 indicates a communication failure between the BCU (Board Control Unit) and the Imaging IOB (Image Input/Output Board). This means these components aren't communicating properly.

Troubleshooting Steps:

Check Toner Bottles:

Remove toner bottles one by one. If the code disappears when a specific bottle is removed, replace that bottle.

Check Development Unit:

Remove the development unit. If the code disappears, replace the development unit.

Check Ribbon Cables (FFCs):

Inspect the flat flexible cables (FFCs) that connect the BCU, Imaging IOB, and Transport IOB (if applicable). Look for damage, loose connections, or debris. Reconnect any loose cables.

Replace Boards (if necessary):

If the above steps don't resolve the issue, you may need to replace one or more boards:

BCU (Board Control Unit)

Imaging IOB (Image Input/Output Board)

Transport IOB (if applicable)

Recommendations:

Consult Service Manual: Refer to the Ricoh MP C6003 service manual for detailed instructions and diagrams.

Contact Ricoh Support: Seek assistance from Ricoh's technical support team for specific guidance and potential warranty coverage.

Engage a Certified Technician: For complex repairs or board replacements, consider hiring a certified Ricoh technician to ensure proper diagnosis and resolution.

Additional Considerations:

Error Code Persistence: If the error code persists after attempting these steps, further troubleshooting by a qualified technician is necessary.

Power Cycle: In some cases, a simple power cycle (turning the machine off and on) may temporarily clear the error, but it's essential to address the underlying cause.

Remember:

Always exercise caution when working with electronic devices.

Disconnect the machine from power before attempting any repairs or component replacements.

Using genuine Ricoh parts is recommended for optimal performance and compatibility.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Ricoh MP C6003 Manual Pages

Manuals - Page 3

...a File Received with Memory Lock", Fax . 2222Media access lamp Lights up when a removable memory device is being received. 1111[Simple Screen] key Press to switch to the simplified display. See "... a USB flash memory device. Letters and keys are displayed at a larger size, making multiple sets. You can also display the job history and the machine's maintenance information. 1111Data ...
Manuals - Page 7

...machine. D Enter the time using the number keys, and then press [#]. Advanced Fax Features See Fax Operating Instructions: - SUB/SEP Codes (Other Transmission Features) Privacy can be protected when faxing with a SUB/SEP Code, since only people who know the SUB/SEP Code... computer (Fax via Memory Transmission. You can instruct the machine to be transmitted. - LAN-Fax features - C ...
Manuals - Page 8

For details about C, E, F, and G, see "Accessing User Tools", Connecting the Machine/ System Settings and Scan on the security settings, the logged-in user may be...: A Scan to E-mail B Scan to Folder (SMB/FTP/NCP) C Scan Using WSD (Web Services on Devices) D Store to Hard Disk E Save to Memory Storage Device F Scan to Folder) A Press the {Home} key on the top left of the control panel, and press...
Manuals - Page 17

... -27" is printed on the label, see " (mainly Asia)" also. 7 CUV010 The following , your machine belongs to. Read the information under the symbol that identify the region your machine is a region B model: • CODE XXXX -17 • 120-127 V • Dimensions in this manual are given in the position shown below. Model-Specific...
Manuals - Page 20

... BQX138S Sending scan files See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan Embedding text information in scanned files See "Embedding Text Information in a shared folder... See "Sending the URL by E-mail", Scan . What You Can Do with This Machine Converting Documents to electronic formats (Document Server) See "Relationship between Document Server and Other ...
Manuals - Page 58

2. Log in to [Device Management], and then click [Device Home Management]. 4. Select the function or shortcut icon you want to the [Home] screen using Web Image Monitor 1. Click [Edit Icons]. 5. Start ...] screen. 1. Click [OK] four times. Press the [User Tools/Counter] key. 48 CUP009 For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings . 2.
Manuals - Page 63

... and toner. For details, see "System Settings", Connecting the Machine/ System Settings . • Destinations that have protection codes cannot be registered to a program of the scanner mode. &#... Copier mode Program name Program description Eco copy Specify [Combine 2 Sides] in the machine's Address Book can be registered to a program of the scanner mode. • Destinations...
Manuals - Page 68

..., LDAP Authentication, or Integration Server Authentication is active, a screen prompting you are logged in. For details about user authentication, see Security Guide . • User Code to enter a User Code appears. 1. The machine only becomes operable after entering your own Login User Name and Login Password. After logging in the Address Book as "User...
Manuals - Page 107

... you are using a computer that appear. 12. Quit all applications. (Do not close this machine. If the [AutoPlay] dialog box appears, click [Run AUTORUN.EXE]. Insert the provided CD...appears in this chapter, see Print on as necessary. 10. Click [Install]. 9. Configure the user code, default printer, and shared printer as an Administrators group member. 1. Click [Finish]. Click [Exit] ...
Manuals - Page 108

...group member. • You cannot change the printer settings. On the [Start] menu, click [Devices and Printers]. 2. 5. Settings made in the printer properties dialog box are applied to use. ... section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the machine default settings for individual users.
Manuals - Page 179

... Causes Solutions The power turns off automatically. For details about removing jammed paper, see "Timer Settings", Connecting the Machine/ System Settings . Code Authentication. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is closed. For details about the Weekly Timer setting, see "Removing Jammed Paper", Troubleshooting...
Manuals - Page 188

... is full. If you turn on the power immediately, depending on the mail server, the machine might not be initialized." Wait until the mail server's timeout period has expired, and then .... "Functional problem occurred. Even if you press [Exit], the machine returns to resume reception of the Internet Fax. Record the code number shown on the telephone line. Check the pages that the ...
Manuals - Page 193

...System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. &#... whether there are any network problems." [15-02] Cannot log in to the POP3/ IMAP4 server. Solutions • Check that the correct machine email address is registered. "Check whether there ...
Manuals - Page 195

... the function permissions, see Security Guide . For details about how to set machine failed. User Code Authentication is not displayed, and then the [Check Status] key no paper. The remote fax function does not support User Code Authentication. appears on the device connected via the remote fax function. For details about how to do...
Manuals - Page 196

...-00] • An IP address has not been registered for the machine in [System Settings]. "Connection with main machine, see "Sending/ Receiving Documents Using a Remote Machine (Remote Fax)", Fax . 186 A timeout error occurred while an attempt was made to connect the device via remote fax function. • Check that the correct IP address is...
Manuals - Page 200

... the multiple files that the Bluetooth unit is referred to as a "wireless card".) The machine has detected a Bluetooth failure, or it could not detect a Bluetooth unit. When using ...or groups of the selected file exceeds 1 GB, print from a memory storage device using direct print from a memory storage device Message "Exceeded the limit value for slip sheets. Please call service." (A "...
Manuals - Page 202

... The machine received a command to 600 dpi or higher, or deselect [Unauthorized Copy Prevention]. This job has been cancelled." The classification code has not been entered, or the classification code has ... the correct paper type, and then print the file again. Enter the correct classification code. 192 10. Resend the data. The resolution is set the resolution to stop transmission...
Manuals - Page 203

... max. For details about paper, see "Tray Paper Settings", Connecting the Machine/ System Settings . Print . For details about the maximum number of multi-sheet folds ...Half Fold) multi-sheet folds (Half Fold), see "Configuring Classification Codes", Print . Causes Solutions The classification code is limited. The maximum number of the specified output tray is...
Manuals - Page 211

... client computers from establishing connection with this machine. • If you entered, and then enter the path again. 201 "Entered user code is invalid. Check the number of characters...the anti-virus software Help. • To prevent a firewall blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. If a message not described here ...
Quick Reference Guide - Page 1

...the procedure below. How to fax to program a Destination key... (Registering Addresses and Users, Connecting the Machine/ System Settings) A Press the {User Tools/Counter} key. B Select [Send & Store]. Main ...more destinations at the machine. B Select the documents to be protected when faxing with a SUB/SEP Code, since only people who know the SUB/SEP Code can send to cancel ...

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