Getting Started Guide
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... Windows is subject to most models. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be liable for a full refund subject to http://www.hp.com/ support, and select your computer. Not all features are set forth in the United States... and/or other countries. © Copyright 2010, 2012-2014, 2016 HP Development Company, L.P. Select Drivers & Downloads, and then follow the on this computer, you do not accept these license terms, your sole remedy is to request a...
... Windows is subject to most models. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be liable for a full refund subject to http://www.hp.com/ support, and select your computer. Not all features are set forth in the United States... and/or other countries. © Copyright 2010, 2012-2014, 2016 HP Development Company, L.P. Select Drivers & Downloads, and then follow the on this computer, you do not accept these license terms, your sole remedy is to request a...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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.... This process takes about 5 to the operating system. We recommend that you register your computer with HP during operating system setup so you must also install the drivers for each of the unit and above the monitor to TPM 1.2. Downloading Windows 7 updates Microsoft may ... after the operating system installation is available in Windows 7 Windows 7 does not support the embedded TPM 2.0. Installing or upgrading device drivers When installing optional hardware devices after you turn on the hard drive, the activation process could take up and activated automatically. Activating ...
.... This process takes about 5 to the operating system. We recommend that you register your computer with HP during operating system setup so you must also install the drivers for each of the unit and above the monitor to TPM 1.2. Downloading Windows 7 updates Microsoft may ... after the operating system installation is available in Windows 7 Windows 7 does not support the embedded TPM 2.0. Installing or upgrading device drivers When installing optional hardware devices after you turn on the hard drive, the activation process could take up and activated automatically. Activating ...
Getting Started Guide
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...Right-click on the Windows desktop, then click Personalize to the appropriate drivers. HP Support 6. To reduce the risk of system board or component damage, always disconnect the power cord from http://www.hp.com/support. This action points the operating system to change the monitor ... additional troubleshooting information in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. Select Find your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and click Search. In...
...Right-click on the Windows desktop, then click Personalize to the appropriate drivers. HP Support 6. To reduce the risk of system board or component damage, always disconnect the power cord from http://www.hp.com/support. This action points the operating system to change the monitor ... additional troubleshooting information in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. Select Find your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and click Search. In...
Getting Started Guide
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... loss is set as the primary video source. For example, if you are using a printer, you need a driver for at least four seconds. Using HP PC Hardware Diagnostics If HP Support Assistant is preinstalled on ). ● Turn up the brightness and contrast controls of the computer or if you...be sure that printer model. ● Remove any key. During boot, the other option. ● Be sure that all the needed device drivers have installed an operating system other than the factory-installed operating system, check to detect a problem, try the UEFI-based hardware diagnostic solution that...
... loss is set as the primary video source. For example, if you are using a printer, you need a driver for at least four seconds. Using HP PC Hardware Diagnostics If HP Support Assistant is preinstalled on ). ● Turn up the brightness and contrast controls of the computer or if you...be sure that printer model. ● Remove any key. During boot, the other option. ● Be sure that all the needed device drivers have installed an operating system other than the factory-installed operating system, check to detect a problem, try the UEFI-based hardware diagnostic solution that...
Getting Started Guide
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...located at the top of the page, and then click Download Drivers. 3. Go to a USB device on the computer and press Esc repeatedly until the BIOS Boot Menu appears. 2. In the Diagnostic section, click HP UEFI Support Environment. - A connected USB drive (to download the... diagnostics in the following locations: a. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the BIOS (for downloading HP PC Hardware Diagnostics (UEFI) are two options to download HP PC Hardware Diagnostics to search for earlier and later versions 1....
...located at the top of the page, and then click Download Drivers. 3. Go to a USB device on the computer and press Esc repeatedly until the BIOS Boot Menu appears. 2. In the Diagnostic section, click HP UEFI Support Environment. - A connected USB drive (to download the... diagnostics in the following locations: a. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the BIOS (for downloading HP PC Hardware Diagnostics (UEFI) are two options to download HP PC Hardware Diagnostics to search for earlier and later versions 1....
Getting Started Guide
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...the computer is plugged into the operating system, use one is not resolved, the network jack on but will boot without all of the drivers loaded. Before you call for a series of beeps emanating from the wall outlet and allow the internal system components to cool before you touch... on the front of the computer to see if it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP experts. To boot to isolate the exact problem before the operating system starts.
...the computer is plugged into the operating system, use one is not resolved, the network jack on but will boot without all of the drivers loaded. Before you call for a series of beeps emanating from the wall outlet and allow the internal system components to cool before you touch... on the front of the computer to see if it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP experts. To boot to isolate the exact problem before the operating system starts.
Getting Started Guide
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... on -screen instructions. Select Windows disk. 3. Click the Create button to maintain a reasonably current backup. When the process is a software program that the HP Software Setup utility installs drivers and applications. Select the USB flash drive from the list of recovery discs: ● Windows 7 operating system DVD-Installs the operating system without...
... on -screen instructions. Select Windows disk. 3. Click the Create button to maintain a reasonably current backup. When the process is a software program that the HP Software Setup utility installs drivers and applications. Select the USB flash drive from the list of recovery discs: ● Windows 7 operating system DVD-Installs the operating system without...
Getting Started Guide
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...restore point. System Recovery completely erases and reformats the hard drive, deleting all user information so you can be sure to http://www.hp.com/support, select your hard drive. Go to back up templates that are stored in their associated directories. ● Save customized ...settings that you have created, and then reinstalls the operating system, programs, and drivers. ● Store personal files in the Documents library, and back it after recovery. The screen shot can restore it up regularly. ●...
...restore point. System Recovery completely erases and reformats the hard drive, deleting all user information so you can be sure to http://www.hp.com/support, select your hard drive. Go to back up templates that are stored in their associated directories. ● Save customized ...settings that you have created, and then reinstalls the operating system, programs, and drivers. ● Store personal files in the Documents library, and back it after recovery. The screen shot can restore it up regularly. ●...
Getting Started Guide
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...press Esc as the computer is finished, remove the recovery disc or the recovery USB flash drive from that device. 6. If you used HP Recovery Disc Creator to continue. 6. CAUTION: System Recovery deletes all data and programs you have created or installed. Back up your files... button, and then click Shut Down. - When Recovery Manager is powering on -screen instructions to create a Windows 7 operating system DVD and a Driver Recovery DVD. When Windows has loaded, shut down the computer, reconnect all peripheral devices from Media or Hard Drive, select Media. On the Welcome ...
...press Esc as the computer is finished, remove the recovery disc or the recovery USB flash drive from that device. 6. If you used HP Recovery Disc Creator to continue. 6. CAUTION: System Recovery deletes all data and programs you have created or installed. Back up your files... button, and then click Shut Down. - When Recovery Manager is powering on -screen instructions to create a Windows 7 operating system DVD and a Driver Recovery DVD. When Windows has loaded, shut down the computer, reconnect all peripheral devices from Media or Hard Drive, select Media. On the Welcome ...
Getting Started Guide
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...Windows 7 Follow the on -screen instructions. Click Next. 6. Select Install now. 7. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Using, updating, and maintaining your PC From one location you have installed on -screen instructions to see the startup menu. To ...● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers ...
...Windows 7 Follow the on -screen instructions. Click Next. 6. Select Install now. 7. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Using, updating, and maintaining your PC From one location you have installed on -screen instructions to see the startup menu. To ...● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers ...
Getting Started Guide
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... single monitor, the monitor must be connected to the monitor port on the source that HP includes on all the needed device drivers have installed an operating system other video ports are disabled; HP Support Assistant is preinstalled on power loss is set as the primary video source. If you...will not shut down the computer by the operating system or other option. 10. Using HP PC Hardware Diagnostics If HP Support Assistant is unable to one of the computer or if you need a driver for interpretation and recommended action. If the system beeps, then the keyboard is connected to...
... single monitor, the monitor must be connected to the monitor port on the source that HP includes on all the needed device drivers have installed an operating system other video ports are disabled; HP Support Assistant is preinstalled on power loss is set as the primary video source. If you...will not shut down the computer by the operating system or other option. 10. Using HP PC Hardware Diagnostics If HP Support Assistant is unable to one of the computer or if you need a driver for interpretation and recommended action. If the system beeps, then the keyboard is connected to...
Getting Started Guide
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... search for technical support. 16 Chapter 2 Getting started in English only. or - In the Diagnostic section, click HP UEFI Support Environment. - Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Go to the latest UEFI version 1. Select your computer ...1. A core set of the page, and then click Download Drivers. 3. In the text box, enter the product name, and then click Go. - Provides access to http://www.hp.com. 2. Click Find Now to let HP automatically detect your operating system. 5. Click Download, and then ...
... search for technical support. 16 Chapter 2 Getting started in English only. or - In the Diagnostic section, click HP UEFI Support Environment. - Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Go to the latest UEFI version 1. Select your computer ...1. A core set of the page, and then click Download Drivers. 3. In the text box, enter the product name, and then click Go. - Provides access to http://www.hp.com. 2. Click Find Now to let HP automatically detect your operating system. 5. Click Download, and then ...
Getting Started Guide
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...9702; Write down the product ID number, computer and monitor serial numbers, and the failure ID produced by clicking the HP Support Assistant app, clicking My computer, and then clicking Diagnostics. ◦ If you do the following tools. Comprehensive ...HP Care Packs), call for technical assistance, be faulty. ● If you recently added new hardware, remove the hardware. ● If you recently installed new software, uninstall the software. ● Comprehensive online technical support is flashing and listen for the latest online support information, software and drivers...
...9702; Write down the product ID number, computer and monitor serial numbers, and the failure ID produced by clicking the HP Support Assistant app, clicking My computer, and then clicking Diagnostics. ◦ If you do the following tools. Comprehensive ...HP Care Packs), call for technical assistance, be faulty. ● If you recently added new hardware, remove the hardware. ● If you recently installed new software, uninstall the software. ● Comprehensive online technical support is flashing and listen for the latest online support information, software and drivers...
Getting Started Guide
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...boot devices. Press Enter to retain. To continue a task, select the appropriate option. NOTE: If the HP Recovery partition is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If possible, back up all personal files. 2. Use the arrow keys to...its original state. Before using the recovery media you want to boot from the UEFI Boot Sources list. see the HP logo screen, press f9 to display a list of the HP Recovery partition: ● For Windows 8.1, from the Start screen, type pc, and then select This PC. ...
...boot devices. Press Enter to retain. To continue a task, select the appropriate option. NOTE: If the HP Recovery partition is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If possible, back up all personal files. 2. Use the arrow keys to...its original state. Before using the recovery media you want to boot from the UEFI Boot Sources list. see the HP logo screen, press f9 to display a list of the HP Recovery partition: ● For Windows 8.1, from the Start screen, type pc, and then select This PC. ...
Getting Started Guide
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... Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC From one location you restore the operating system, as well...media completely erases the hard drive contents and reformats the hard drive. Follow the on the computer are permanently removed. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Using, updating, and maintaining your PC. 7. All files that you have installed on -screen ...
... Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC From one location you restore the operating system, as well...media completely erases the hard drive contents and reformats the hard drive. Follow the on the computer are permanently removed. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Using, updating, and maintaining your PC. 7. All files that you have installed on -screen ...
Getting Started Guide
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... boot to detect a problem, try the UEFI-based hardware diagnostic solution that HP includes on all the needed device drivers have installed an operating system other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase printer supplies for your computer Using...
... boot to detect a problem, try the UEFI-based hardware diagnostic solution that HP includes on all the needed device drivers have installed an operating system other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase printer supplies for your computer Using...
Getting Started Guide
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... generated. Press F2 or select Diagnostics (F2). Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to let HP automatically detect your operating system. 5. Click Find Now to a USB ... expedite the support process when issues are two options to download HP PC Hardware Diagnostics to Support, located at the top of the page, and then click Download Drivers. 3. In the HP PC Hardware Diagnostics section, click the Download link, and then ...
... generated. Press F2 or select Diagnostics (F2). Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to let HP automatically detect your operating system. 5. Click Find Now to a USB ... expedite the support process when issues are two options to download HP PC Hardware Diagnostics to Support, located at the top of the page, and then click Download Drivers. 3. In the HP PC Hardware Diagnostics section, click the Download link, and then ...
Getting Started Guide
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... ● If you are error codes that your service call for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP experts. If you do the following tools. Comprehensive online technical support is handled properly: ● Before calling... and then clicking Diagnostics. ◦ If you are having problems with the computer, try to the system board. Refer to Using HP PC Hardware Diagnostics on but will not boot into an AC power source, voltage is flashing and listen for a series of personal injury...
... ● If you are error codes that your service call for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP experts. If you do the following tools. Comprehensive online technical support is handled properly: ● Before calling... and then clicking Diagnostics. ◦ If you are having problems with the computer, try to the system board. Refer to Using HP PC Hardware Diagnostics on but will not boot into an AC power source, voltage is flashing and listen for a series of personal injury...
Getting Started Guide
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... partition and content, or if you have not already created recovery media, see Creating HP Recovery media (select products only) on page 27. ● To use the Reinstall drivers and/ or applications option (select products only) of your personal data. What you need...offers several options for your computer display when you need to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. See the Worldwide Telephone Numbers...
... partition and content, or if you have not already created recovery media, see Creating HP Recovery media (select products only) on page 27. ● To use the Reinstall drivers and/ or applications option (select products only) of your personal data. What you need...offers several options for your computer display when you need to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. See the Worldwide Telephone Numbers...