Alamo Rent A Car Reviews
Customer reviews for Alamo Rent A Car
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Overall Ratings
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Attribute Ratings
Customer Service (5 ratings)Perform as Advertised (5 ratings)
Timeliness (4 ratings)
Use Again (5 ratings)
Cost Effective (5 ratings)
Alamo Rent A Car Reviews
Anonymous-142339.... August 27th, 2014
BAD customer service !!!!!
If that is the way you train your staff to handle customers. You have failed miserably. No respect to your customers. Being rude is that the Alamo policy ?Anonymous-94492.... January 17th, 2013
I called Alamo twice through the Delta referherral. Both times the agent was unable to find an available car at BGO airport. I know that was an error since I am planning 6 months in advance. Something is wrong with this system.
dijon.... October 3rd, 2012
First impression oohh nice
And then the real problems began.First my tire went flat on my first outing with the rental than the check oil came on and the car ran hot. I was given a full refund and also another car with a free weekend,Although the compensated me for the problems I'll never go back again.
Steveo9632000.... February 17th, 2012
Reliability issues
When renting a car from Alamo the one I "reserved" over the phone was no longer there when I arrived at the rental service. Why take a reservation if you are just going to give the car away to someone else anyway? Poor customer service, I do not recommend.Anonymous-31396.... June 17th, 2011