Dillard's Support
Help and Support for Dillard's
Problems with Dillard's?
Choose one of the following Dillard's support options:
- Click the "Ask a Question" button to post a new question about Dillard's
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about Dillard's.
Most Popular Dillard's Questions
How Do I Find The Ceo Or Coo's Email Address For Dillards?
I need to email CEO William Dillard II or COO Alex Dillard. How can I find their office's email addr...
I need to email CEO William Dillard II or COO Alex Dillard. How can I find their office's email addr...
Returns
I ordered a pair of shoes, but they are too small. I want to send them back I ordered on line. How d...
I ordered a pair of shoes, but they are too small. I want to send them back I ordered on line. How d...
Designer Plus Size?
I moved to Atlanta to be near family since I am aging. The Town Center Dillards in Jacksonville, Fl ...
I moved to Atlanta to be near family since I am aging. The Town Center Dillards in Jacksonville, Fl ...
Can I Exchange Diamond Cologne For Another Cologne Without A Receipt
can I return white diamond cologne and trade for another cologne without a receipt?
can I return white diamond cologne and trade for another cologne without a receipt?
Most Recent Dillard's Answers
Can I Exchange Diamond Cologne For Another Cologne Without A Receipt
They will allow you to exchange with out the receipt only if you still have the sticker that they pu...
They will allow you to exchange with out the receipt only if you still have the sticker that they pu...
How Do I Find The Ceo Or Coo's Email Address For Dillards?
First, simply call corporate and ask for it. (Phone: 501-376-5200.) If that doesn't work, look for a...
First, simply call corporate and ask for it. (Phone: 501-376-5200.) If that doesn't work, look for a...
Returns- Can I Return A Comforter If I'm Having A Problem With The Stucture?
Contact 1 (800) 345-5273 Dillard's, Customer service for an answer for your return status. I hope th...
Contact 1 (800) 345-5273 Dillard's, Customer service for an answer for your return status. I hope th...
What Is The Address To Return An Item To Dillards
To get the proper address for your return I suggest you call Customer Service Call 1-800-DILLARD (80...
To get the proper address for your return I suggest you call Customer Service Call 1-800-DILLARD (80...
Why Did They Change Policy About Checking Balance Of Gift Cards On The Phone?
According to Dillards.com FAQ, you can still use the telephone to inquire about GC balances. Try thi...
According to Dillards.com FAQ, you can still use the telephone to inquire about GC balances. Try thi...
All Dillard's Questions
What Is The Address To Return An Item To Dillards
(Posted by Teachmgm 10 years ago)
Transportation
Who do i talk too about Transportation from and too your DC units?
Who do i talk too about Transportation from and too your DC units?
(Posted by rreedrbr 11 years ago)
Why Did They Change Policy About Checking Balance Of Gift Cards On The Phone?
(Posted by devilover 11 years ago)
What Is The Policy For Returns. Length Of Time To Return.
How long do I have to return an item bought at Dillard's store? hlny
How long do I have to return an item bought at Dillard's store? hlny
(Posted by stanleyemma 12 years ago)
Replacement Of Dillard's Charge Card
Replacement Dillards charge card, how
Replacement Dillards charge card, how
(Posted by jha4928658 12 years ago)
Is It Possible O Use An International Card To Buy From Dillard's?
I'm trying to buy some stuff online.ut t doesn't allow me to use my international visa card
I'm trying to buy some stuff online.ut t doesn't allow me to use my international visa card
(Posted by Jasminzubida 12 years ago)
Need To Reset Password. Asked To Reset It But The Link Does Not Work.
Can you help me?
Can you help me?
(Posted by pfreeman464 12 years ago)
Hawaii Exchange/return
Hi! I recieved a gift of Clinique soap from Dillard's, but it is the wrong kind for my face. How do ...
Hi! I recieved a gift of Clinique soap from Dillard's, but it is the wrong kind for my face. How do ...
(Posted by arcraigster 12 years ago)
Do U Have King-size (olimpia Brand)sheets N Stock. How Much?
(Posted by maguemague 12 years ago)
Any Time I Put Cash Or Pay By Cheque U Hold On To The Money And Not Credit My Ac
r u going bankrupt that u keep a hold on small payments by a client for days and not use up the fund...
r u going bankrupt that u keep a hold on small payments by a client for days and not use up the fund...
(Posted by shabboo7786 12 years ago)
Smartphone
How do I get signed up for the free smartphone that is noted on my copy of the Dillards bill that is...
How do I get signed up for the free smartphone that is noted on my copy of the Dillards bill that is...
(Posted by jcoma 12 years ago)
How Can I Make My Payments From Mexico City?
(Posted by marthacalderon 12 years ago)
Can I Pay My Dillards Bill At A Store?
can i pay my dillards bill at a store?I dont want to hae to pay late fees
can i pay my dillards bill at a store?I dont want to hae to pay late fees
(Posted by twilsonsmile 12 years ago)
Policy
I was just wondering, my friend was caught shoplifting in Dillards and she was only 18. I wanted to ...
I was just wondering, my friend was caught shoplifting in Dillards and she was only 18. I wanted to ...
(Posted by bealjessica90 12 years ago)