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Anonymous-123946.... November 4th, 2013
Several months ago I purchased model As10001-Type A. I am very pleased with the cleaning job the vacuum does---However, removing the filter and then getting it back in place is darn near impossible! I called your helpline and was told to read the directions carefully. Since I have a master's degree in English, the directions were not the problem. I can not replace the filter unit until it clicks in place. My husband has been assigned this job and he, too, has a difficult time. HELP!