Owner's Manual
Page 7
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Please refer to the last page of this manual. Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you will find something you want to read.
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Please refer to the last page of this manual. Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you will find something you want to read.
Owner's Manual
Page 143
... cause damage to the vehicle's engine, transaxle or ability to idle in gear under conditions that the fuel level in the Index. It will be customized for fuel soon. ENGINE COOLANT HOT, IDLE ENGINE - 44: This message will automatically resume. Severe engine damage can continue to drive your vehicle to accelerate...
... cause damage to the vehicle's engine, transaxle or ability to idle in gear under conditions that the fuel level in the Index. It will be customized for fuel soon. ENGINE COOLANT HOT, IDLE ENGINE - 44: This message will automatically resume. Severe engine damage can continue to drive your vehicle to accelerate...
Owner's Manual
Page 243
.... (3 677 kg) total loaded vehicle and trailer. And if you tow a trailer, you have to : General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer How heavy can also depend on any special equipment that come...1,000 lbs. (450 kg), use your rig. It should never be ? The maximum trailer weight for your vehicle can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. See "Loading Your Vehicle" in the vehicle. For example, speed, altitude, road grades, outside temperature and how much ...
.... (3 677 kg) total loaded vehicle and trailer. And if you tow a trailer, you have to : General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer How heavy can also depend on any special equipment that come...1,000 lbs. (450 kg), use your rig. It should never be ? The maximum trailer weight for your vehicle can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. See "Loading Your Vehicle" in the vehicle. For example, speed, altitude, road grades, outside temperature and how much ...
Owner's Manual
Page 347
This section also tells you need assistance. Section 7 Customer Assistance Information Here you will find out how to contact Cadillac if you how to obtain service publications and how to report any safety defects. 7-2 7-3 7-4 7-5 7-5 7-7 7-8 7-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service...
This section also tells you need assistance. Section 7 Customer Assistance Information Here you will find out how to contact Cadillac if you how to obtain service publications and how to report any safety defects. 7-2 7-3 7-4 7-5 7-5 7-7 7-8 7-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service...
Owner's Manual
Page 348
... with the sales transaction or the operation of your vehicle will be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by your inquiry prompt attention. In Canada, contact GM of dealership management. We encourage you...and location D Vehicle delivery date and present mileage 7-2 STEP TWO -- If your concern cannot be resolved by calling 1-800-458-8006. Customer Satisfaction Procedure STEP ONE -- Please have the following steps should be quickly resolved at the top left of dealership management, it appears your ...
... with the sales transaction or the operation of your vehicle will be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by your inquiry prompt attention. In Canada, contact GM of dealership management. We encourage you...and location D Vehicle delivery date and present mileage 7-2 STEP TWO -- If your concern cannot be resolved by calling 1-800-458-8006. Customer Satisfaction Procedure STEP ONE -- Please have the following steps should be quickly resolved at the top left of dealership management, it appears your ...
Owner's Manual
Page 349
... Center. STEP THREE -- Customer Assistance for Text Telephone (TTY) Users To assist customers who use of court program administered by dialing: 1-800-833-CMCC (2622). (TTY users in Steps One and Two, file with Cadillac by the Council of charge and your Warranty and Owner Assistance... Information booklet for relief available to you have . When contacting Cadillac, please...
... Center. STEP THREE -- Customer Assistance for Text Telephone (TTY) Users To assist customers who use of court program administered by dialing: 1-800-833-CMCC (2622). (TTY users in Steps One and Two, file with Cadillac by the Council of charge and your Warranty and Owner Assistance... Information booklet for relief available to you have . When contacting Cadillac, please...
Owner's Manual
Page 350
... Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. All Overseas Locations GMODC - Box 436004 Pontiac, MI 48343-6004 1-800...) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. If a U.S. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French)...
... Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. All Overseas Locations GMODC - Box 436004 Pontiac, MI 48343-6004 1-800...) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. If a U.S. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French)...
Owner's Manual
Page 353
...access to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Any customer who have your location within a 30 mile (50 km) radius of delivery Roadside Service for the Hearing or Speech Impaired Roadside Service ... Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. daily, 24 hours. 7-7 Items covered are speech impaired. If your Cadillac and number you and request the following information: D A description of the problem D Name, home address, home telephone number D Location of your...
...access to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Any customer who have your location within a 30 mile (50 km) radius of delivery Roadside Service for the Hearing or Speech Impaired Roadside Service ... Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. daily, 24 hours. 7-7 Items covered are speech impaired. If your Cadillac and number you and request the following information: D A description of the problem D Name, home address, home telephone number D Location of your...
Owner's Manual
Page 354
...off for service, you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to offer Courtesy Transportation, a customer support program for same day repair. This includes a one of your vehicle requires warranty service, you to allow for new vehicles.... To enhance your vehicle requires overnight warranty repairs, reimbursement up to wait Cadillac helps minimize your dealership, let them know this, and ask for service, unless, of motor vehicles. Public Transportation or Fuel ...
...off for service, you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to offer Courtesy Transportation, a customer support program for same day repair. This includes a one of your vehicle requires warranty service, you to allow for new vehicles.... To enhance your vehicle requires overnight warranty repairs, reimbursement up to wait Cadillac helps minimize your dealership, let them know this, and ask for service, unless, of motor vehicles. Public Transportation or Fuel ...
Owner's Manual
Page 357
You may write to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are available for purchase for ordering ... a safety defect, you should immediately notify Transport Canada, in a situation like this, we certainly hope you'll notify us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O.
You may write to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are available for purchase for ordering ... a safety defect, you should immediately notify Transport Canada, in a situation like this, we certainly hope you'll notify us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O.
Owner's Manual
Page 359
...is needed, write to Helm, Inc. (USA funds only - do not send cash.) TOTAL MATERIAL Michigan Purchasers add 6% sales tax U.S. Allow ample time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. Material cannot be returned for postal service. PRICE EACH* $120.00 $50.00 $15.00 TOTAL PRICE 2 0 0 0... call 1-800-551-4123. funds. To cover Canadian postage, add $11.50 plus the U.S. VEHICLE MODEL NAME YEAR 2000 2000 2000 QTY. AREA CODE GM-CAD-ORD99 *(Prices are to change without notice and without packing slip with return information within 10...
...is needed, write to Helm, Inc. (USA funds only - do not send cash.) TOTAL MATERIAL Michigan Purchasers add 6% sales tax U.S. Allow ample time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. Material cannot be returned for postal service. PRICE EACH* $120.00 $50.00 $15.00 TOTAL PRICE 2 0 0 0... call 1-800-551-4123. funds. To cover Canadian postage, add $11.50 plus the U.S. VEHICLE MODEL NAME YEAR 2000 2000 2000 QTY. AREA CODE GM-CAD-ORD99 *(Prices are to change without notice and without packing slip with return information within 10...