Roadside Assistance Card 1st Printing
Page 1
... by Safe Driver Motor Club. Towing and emergency services are provided by and/or through, Cross Country Motor Club, Inc., Medford, MA, except in AK, CA, HI, OR, WI and WY where services are Warranty Towing Non-warranty Towing Collision Towing Battery Jump-start Fuel Delivery Lock-out Assistance Flat Tire Change Winch Out Roadside Assistance • Warranty Towing • Non-warranty Towing • Collision Towing • Battery Jump-start • Fuel Delivery • Lock-out...
... by Safe Driver Motor Club. Towing and emergency services are provided by and/or through, Cross Country Motor Club, Inc., Medford, MA, except in AK, CA, HI, OR, WI and WY where services are Warranty Towing Non-warranty Towing Collision Towing Battery Jump-start Fuel Delivery Lock-out Assistance Flat Tire Change Winch Out Roadside Assistance • Warranty Towing • Non-warranty Towing • Collision Towing • Battery Jump-start • Fuel Delivery • Lock-out...
Warranty Guide 6th Printing
Page 16
..., cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt), turbocharger/supercharger unit, valve covers, water pump; 10 If you go to a tire service center for a repair covered by the New Vehicle Limited Warranty, you with your paid invoice detailing the nature of the charges to any Ford Motor Company dealership for refund consideration. Tire replacements...
..., cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt), turbocharger/supercharger unit, valve covers, water pump; 10 If you go to a tire service center for a repair covered by the New Vehicle Limited Warranty, you with your paid invoice detailing the nature of the charges to any Ford Motor Company dealership for refund consideration. Tire replacements...
Warranty Guide 6th Printing
Page 17
... there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. Front-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel system (excluding fuel lines, fuel tank and frame mounted fuel conditioning module sometimes referred to corrosion during the PowerStroke Diesel Engine Coverage Period, which...
... there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. Front-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel system (excluding fuel lines, fuel tank and frame mounted fuel conditioning module sometimes referred to corrosion during the PowerStroke Diesel Engine Coverage Period, which...
Warranty Guide 6th Printing
Page 18
... oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor, crankshaft position sensor, camshaft position sensor, accelerator switch. For more information, see pages 17-31. NOTE: Some components may also be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for details of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water...
... oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor, crankshaft position sensor, camshaft position sensor, accelerator switch. For more information, see pages 17-31. NOTE: Some components may also be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for details of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water...
Warranty Guide 6th Printing
Page 20
... of miles driven • wheel alignments and tire balancing (unless required by : • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation/inflation • Brake pad/lining • cleaning/polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or...
... of miles driven • wheel alignments and tire balancing (unless required by : • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation/inflation • Brake pad/lining • cleaning/polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or...
Warranty Guide 6th Printing
Page 26
... Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control • Catalytic Converters (including Valve Selective Catalytic Reduction • Idle Air Bypass Valve and Diesel Oxidation Catalysts) • Ignition Coil and/or Control • Cold Start Enrichment System Module (diesel only) • Intake Manifold • Controls for Deceleration • Intercooler Assembly (diesel only) Engine Charger (diesel only) • Diesel Exhaust Fluid System • Malfunction Indicator Lamp • Diesel Particulate Filter...
... Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control • Catalytic Converters (including Valve Selective Catalytic Reduction • Idle Air Bypass Valve and Diesel Oxidation Catalysts) • Ignition Coil and/or Control • Cold Start Enrichment System Module (diesel only) • Intake Manifold • Controls for Deceleration • Intercooler Assembly (diesel only) Engine Charger (diesel only) • Diesel Exhaust Fluid System • Malfunction Indicator Lamp • Diesel Particulate Filter...
Warranty Guide 6th Printing
Page 32
...• Air Induction System • Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel Particulate Filter • Electronic Ignition System (diesel only) • Electronic Engine Control Sensors and Switches • Electronic Engine Control Unit (ECU)* • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold...
...• Air Induction System • Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel Particulate Filter • Electronic Ignition System (diesel only) • Electronic Engine Control Sensors and Switches • Electronic Engine Control Unit (ECU)* • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold...
Tire Warranty 2nd Printing
Page 3
... paid invoice detailing the nature of having a tire warranty repair performed by Ford. The New Vehicle Limited Warranty covers tire defects in factory supplied material or workmanship for 100% of labor costs and on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000...
... paid invoice detailing the nature of having a tire warranty repair performed by Ford. The New Vehicle Limited Warranty covers tire defects in factory supplied material or workmanship for 100% of labor costs and on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000...
Tire Warranty 2nd Printing
Page 31
... and necessary maintenance has been performed, in this Limited Warranty, all of the following conditions must be covered by this Limited Warranty as applicable. • The Tire has been used only on the Vehicle on new passenger cars and light trucks, and to you . Some States (or Provinces) do not allow limitations on a new Vehicle. • The Tire bears the prescribed tire identification number, as Tire or Tires.
... and necessary maintenance has been performed, in this Limited Warranty, all of the following conditions must be covered by this Limited Warranty as applicable. • The Tire has been used only on the Vehicle on new passenger cars and light trucks, and to you . Some States (or Provinces) do not allow limitations on a new Vehicle. • The Tire bears the prescribed tire identification number, as Tire or Tires.
Tire Warranty 2nd Printing
Page 60
... axle weight rating for the particular application will ensure that may require tires to aging even if it has not been used. WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES. Do not exceed this will build up excessive heat that your vehicle for advice concerning the correct size tire and pressures. In general, tires should be exceeded. WARNING: Age Tires...
... axle weight rating for the particular application will ensure that may require tires to aging even if it has not been used. WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES. Do not exceed this will build up excessive heat that your vehicle for advice concerning the correct size tire and pressures. In general, tires should be exceeded. WARNING: Age Tires...
Owner Guide 3rd Printing
Page 82
... remote entry transmitters. 9. The dome lamp control (if equipped) must end in the ignition and 1 turn from the 2 (lock) position to confirm that the programming mode has been activated. 5. The doors will need to operate. 82 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Illuminated entry The interior lamps and parking lamps illuminate when the remote entry system is used to the on the remote entry...
... remote entry transmitters. 9. The dome lamp control (if equipped) must end in the ignition and 1 turn from the 2 (lock) position to confirm that the programming mode has been activated. 5. The doors will need to operate. 82 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Illuminated entry The interior lamps and parking lamps illuminate when the remote entry system is used to the on the remote entry...
Owner Guide 3rd Printing
Page 184
... any time the axle has been submerged in engine/transmission cooling and A/C efficiency during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper. Reconnect the wiring to be parked on a grade. Replace the rear axle lubricant any combination of the vehicle-trailer combination. Exceeding these factors, consider refilling your hitch, electrical connections and trailer wheel lug nuts...
... any time the axle has been submerged in engine/transmission cooling and A/C efficiency during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper. Reconnect the wiring to be parked on a grade. Replace the rear axle lubricant any combination of the vehicle-trailer combination. Exceeding these factors, consider refilling your hitch, electrical connections and trailer wheel lug nuts...
Owner Guide 3rd Printing
Page 202
... parking brake, and turn the ignition to remove the lower trim panel under the steering column. WARNING: Do not drive your vehicle until you verify that the brake lamps are working properly, the following procedure will allow you will be working properly. Use a screwdriver to the on the solenoid, and at the same time, shift the transmission into N (Neutral). 5. Start the vehicle. See your authorized dealer. 202 2011 Econoline (eco) Owners Guide...
... parking brake, and turn the ignition to remove the lower trim panel under the steering column. WARNING: Do not drive your vehicle until you verify that the brake lamps are working properly, the following procedure will allow you will be working properly. Use a screwdriver to the on the solenoid, and at the same time, shift the transmission into N (Neutral). 5. Start the vehicle. See your authorized dealer. 202 2011 Econoline (eco) Owners Guide...
Owner Guide 3rd Printing
Page 262
... arm. 2. Replace wiper blades at an angle from the wiper arm. Refer to Maintenance product specifications and capacities in temperatures below 40°F (5°C), use of ice has many sharp edges and can be used only if they provide cold weather protection without damaging the vehicle's paint finish, wiper blades or washer system. Turn the blade at least once per year for optimum performance...
... arm. 2. Replace wiper blades at an angle from the wiper arm. Refer to Maintenance product specifications and capacities in temperatures below 40°F (5°C), use of ice has many sharp edges and can be used only if they provide cold weather protection without damaging the vehicle's paint finish, wiper blades or washer system. Turn the blade at least once per year for optimum performance...
Owner Guide 3rd Printing
Page 325
... will need to perform the additional maintenance. Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in heavy commercial use (i.e. Towing a trailer or using a camper or car-top carrier Inspect frequently, Inspect and lubricate U-joints service as required See axle maintenance items under these conditions, it is noted Extensive idling and/or low-speed driving for long distances as required Replace engine air filter 325 2011 Econoline (eco) Owners Guide, 3rd Printing...
... will need to perform the additional maintenance. Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in heavy commercial use (i.e. Towing a trailer or using a camper or car-top carrier Inspect frequently, Inspect and lubricate U-joints service as required See axle maintenance items under these conditions, it is noted Extensive idling and/or low-speed driving for long distances as required Replace engine air filter 325 2011 Econoline (eco) Owners Guide, 3rd Printing...
Owner Guide 3rd Printing
Page 326
... 326 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Scheduled Maintenance Extensive idling and/or low-speed driving for long distances as in dusty conditions such as unpaved or dusty roads Inspect frequently, Replace cabin air filter (if equipped) service as required Replace engine air filter Every 5,000 miles Inspect wheels and related components for abnormal noise, wear, looseness or drag Lubricate control arm and steering ball joints if equipped with grease fittings Rotate tires*, inspect tire wear...
... 326 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Scheduled Maintenance Extensive idling and/or low-speed driving for long distances as in dusty conditions such as unpaved or dusty roads Inspect frequently, Replace cabin air filter (if equipped) service as required Replace engine air filter Every 5,000 miles Inspect wheels and related components for abnormal noise, wear, looseness or drag Lubricate control arm and steering ball joints if equipped with grease fittings Rotate tires*, inspect tire wear...
Owner Guide 3rd Printing
Page 327
...,000 miles Change manual transmission fluid (80,000 km) Change rear axle fluid (E-450 and F-450/550 only) Every 60,000 miles Change transfer case fluid (4WD vehicles) (96,000 km) *If equipped with grease fittings Replace cabin air filter (if equipped) Replace engine air filter Change engine oil and filter Inspect wheels and related components for abnormal noise, wear, looseness or drag Rotate tires*, inspect tire wear and measure tread depth Every 5,000 miles (8,000 km) 327 2011 Econoline (eco) Owners Guide, 3rd...
...,000 miles Change manual transmission fluid (80,000 km) Change rear axle fluid (E-450 and F-450/550 only) Every 60,000 miles Change transfer case fluid (4WD vehicles) (96,000 km) *If equipped with grease fittings Replace cabin air filter (if equipped) Replace engine air filter Change engine oil and filter Inspect wheels and related components for abnormal noise, wear, looseness or drag Rotate tires*, inspect tire wear and measure tread depth Every 5,000 miles (8,000 km) 327 2011 Econoline (eco) Owners Guide, 3rd...
Owner Guide 3rd Printing
Page 335
... control (see Air conditioning or Heating) ...48-50 Clock ...30, 32 Compass, electronic ...26 calibration ...26 set zone adjustment ...26 Controls power seat ...88 steering column ...70 Coolant checking and adding ...268 refill capacities ...271, 299 specifications ...299 Cruise control (see Lamps) ...52 Fail safe cooling ...272 335 Dipstick automatic transmission fluid ...288 engine oil ...263 Driveline universal joint and slip yoke ...288 Driving under special conditions through water ...214 E Electronic message center...
... control (see Air conditioning or Heating) ...48-50 Clock ...30, 32 Compass, electronic ...26 calibration ...26 set zone adjustment ...26 Controls power seat ...88 steering column ...70 Coolant checking and adding ...268 refill capacities ...271, 299 specifications ...299 Cruise control (see Lamps) ...52 Fail safe cooling ...272 335 Dipstick automatic transmission fluid ...288 engine oil ...263 Driveline universal joint and slip yoke ...288 Driving under special conditions through water ...214 E Electronic message center...
Owner Guide 3rd Printing
Page 336
... Gas mileage (see Fuel economy) ...281 Gauges ...19 H Hazard flashers ...216 Headlamps ...51 aiming ...54 336 bulb specifications ...57 daytime running lights ...52 flash to pass ...51 high beam ...51 replacing bulbs ...58 turning on and off ...51 Head restraints ...86 Heating heater only system ...48, 50 heating and air conditioning system ...49 Hood ...260 I Ignition ...186, 303 Illuminated visor mirror ...64 Infant seats (see Safety seats) ...118 Inspection/maintenance (I/M) testing ...286 Instrument panel cleaning ...254 cluster...
... Gas mileage (see Fuel economy) ...281 Gauges ...19 H Hazard flashers ...216 Headlamps ...51 aiming ...54 336 bulb specifications ...57 daytime running lights ...52 flash to pass ...51 high beam ...51 replacing bulbs ...58 turning on and off ...51 Head restraints ...86 Heating heater only system ...48, 50 heating and air conditioning system ...49 Hood ...260 I Ignition ...186, 303 Illuminated visor mirror ...64 Infant seats (see Safety seats) ...118 Inspection/maintenance (I/M) testing ...286 Instrument panel cleaning ...254 cluster...
Owner Guide 3rd Printing
Page 338
... ...304 Satellite Radio Information ...44 Scheduled Maintenance Guide Normal Scheduled Maintenance and Log ...318 Seats ...86 child safety seats ...118 cleaning ...256 front seats ...87 SecuriLock passive anti-theft system ...83 Servicing your vehicle ...259 Setting the clock ...30, 32 SOS Post Crash Alert ...108 Spare tire (see Changing the Tire) ...229 338 Spark plugs, specifications ...298, 303 Special notice ...7 ambulance conversions ...7 utility-type vehicles ...6 Specification chart, lubricants ...299 Speed control ...69 Stability...
... ...304 Satellite Radio Information ...44 Scheduled Maintenance Guide Normal Scheduled Maintenance and Log ...318 Seats ...86 child safety seats ...118 cleaning ...256 front seats ...87 SecuriLock passive anti-theft system ...83 Servicing your vehicle ...259 Setting the clock ...30, 32 SOS Post Crash Alert ...108 Spare tire (see Changing the Tire) ...229 338 Spark plugs, specifications ...298, 303 Special notice ...7 ambulance conversions ...7 utility-type vehicles ...6 Specification chart, lubricants ...299 Speed control ...69 Stability...