Customer Assistance Guide 1st Printing
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Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Customer Assistance Guide 1st Printing
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... the only service contract backed by Ford. Even non-warranty related tows, like accidents or getting stuck in your wallet for your Ford or Lincoln-Mercury dealer. Should you need roadside assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat tire • jump-start the battery if it...
... the only service contract backed by Ford. Even non-warranty related tows, like accidents or getting stuck in your wallet for your Ford or Lincoln-Mercury dealer. Should you need roadside assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat tire • jump-start the battery if it...
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... dealers. Repairs performed outside the United States and Canada are several Ford ESP plans available in your continued satisfaction. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the service you receive at this level. 3 Ask your dealer ...for ESP coverage. If you are not satisfied with original equipment reliability. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. If you are still not satisfied, speak with the service manager. coverage for rentals; If you need service • ...
... dealers. Repairs performed outside the United States and Canada are several Ford ESP plans available in your continued satisfaction. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the service you receive at this level. 3 Ask your dealer ...for ESP coverage. If you are not satisfied with original equipment reliability. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. If you are still not satisfied, speak with the service manager. coverage for rentals; If you need service • ...
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A warranty dispute must be submitted to the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by certain state laws. Motorhome assistance Away from home when your vehicle ownership license If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board. If you have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership is not required prior to help you: Ford Motor ...
A warranty dispute must be submitted to the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by certain state laws. Motorhome assistance Away from home when your vehicle ownership license If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board. If you have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership is not required prior to help you: Ford Motor ...
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..., modify procedures and/or to owners and lessees of cases does the Board review? Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for reimbursement of consequential expenses. What...
..., modify procedures and/or to owners and lessees of cases does the Board review? Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for reimbursement of consequential expenses. What...
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... number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are not eligible. Your application is reviewed and, if it is determined to be eligible, you must complete the...
... number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are not eligible. Your application is reviewed and, if it is determined to be eligible, you must complete the...
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The decisions of receiving the consumer's application form. Indicate your choice to do so on which to accept or reject the Board's decision. Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who are binding on the dealer, in most states, and ...
The decisions of receiving the consumer's application form. Indicate your choice to do so on which to accept or reject the Board's decision. Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who are binding on the dealer, in most states, and ...
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Getting help you, write or call: 8 To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write to find unleaded fuel or can inform you of your emission control system and may damage the effectiveness of local vehicle registration regulations and where to the Board at the following address: Dispute Settlement Board P.O. These officials can only get fuel with an anti-knock index lower than is not responsible for any party in difficulty importing your vehicle to the Center at the following address: Ford Motor Company Customer Assistance ...
Getting help you, write or call: 8 To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write to find unleaded fuel or can inform you of your emission control system and may damage the effectiveness of local vehicle registration regulations and where to the Board at the following address: Dispute Settlement Board P.O. These officials can only get fuel with an anti-knock index lower than is not responsible for any party in difficulty importing your vehicle to the Center at the following address: Ford Motor Company Customer Assistance ...
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... Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your local authorized Ford or Lincoln-Mercury dealer. These quality accessories have been specifically engineered to complement the style and aerodynamic appearance of accessories is made from your dealer to the nearest...
... Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your local authorized Ford or Lincoln-Mercury dealer. These quality accessories have been specifically engineered to complement the style and aerodynamic appearance of accessories is made from your dealer to the nearest...
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Ford accessories for your dealer for complete warranty information and availability. Not all accessories are warrented for all models. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog ...
Ford accessories for your dealer for complete warranty information and availability. Not all accessories are warrented for all models. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog ...
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Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Shift knobs Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor Trunk mount luggage rack Protection and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes ...
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Shift knobs Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor Trunk mount luggage rack Protection and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes ...
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such as indicated on the Safety compliance certification label). Any such equipment installed in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to stumble or stall. that are not properly installed. Ordering additional publications Lubricants and oils Molded splash guards Molded vinyl floor mats Rallye bars Rear air deflectors Rear decklid spoilers Side window air deflectors Spare tire lock Step bumpers Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint ...
such as indicated on the Safety compliance certification label). Any such equipment installed in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to stumble or stall. that are not properly installed. Ordering additional publications Lubricants and oils Molded splash guards Molded vinyl floor mats Rallye bars Rear air deflectors Rear decklid spoilers Side window air deflectors Spare tire lock Step bumpers Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint ...
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Box 07150 Detroit, Michigan 48207 or order toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for any adverse effects or damage that may result from the use of such equipment. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: HELM, INCORPORATED P.O. Ordering additional owner's literature vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card ...
Box 07150 Detroit, Michigan 48207 or order toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for any adverse effects or damage that may result from the use of such equipment. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: HELM, INCORPORATED P.O. Ordering additional owner's literature vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card ...
Owner Guide 1st Printing
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S. Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects (U. only) Index 125 183 189 190 1 2 4 14 44 76 84 107
S. Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects (U. only) Index 125 183 189 190 1 2 4 14 44 76 84 107
Owner Guide 1st Printing
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We must all play our part in rules for a full explanation. Correct vehicle usage and the authorized disposal of personal injury and prevent possible damage to such questions are contained in . 2 WARNINGS How can you reduce the risk of waste cleaning and lubrication materials are no particular breaking-in protecting the environment. In this aim. Indicates that vehicle information related to break in comments highlighted by the warning triangle symbol. Simply avoid driving too fast during the first 1 600 km (1 000 miles). Introduction ICONS Indicates a warning. Vary speeds ...
We must all play our part in rules for a full explanation. Correct vehicle usage and the authorized disposal of personal injury and prevent possible damage to such questions are contained in . 2 WARNINGS How can you reduce the risk of waste cleaning and lubrication materials are no particular breaking-in protecting the environment. In this aim. Indicates that vehicle information related to break in comments highlighted by the warning triangle symbol. Simply avoid driving too fast during the first 1 600 km (1 000 miles). Introduction ICONS Indicates a warning. Vary speeds ...
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Introduction If possible, you can gradually increase the performance of printing. Ford may change the contents without notice and without incurring obligation. 3 From 1 600 km (1 000 miles) onwards you should avoid hard braking for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of your vehicle up to the permitted maximum speeds.
Introduction If possible, you can gradually increase the performance of printing. Ford may change the contents without notice and without incurring obligation. 3 From 1 600 km (1 000 miles) onwards you should avoid hard braking for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of your vehicle up to the permitted maximum speeds.
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Instrumentation Page 17 Power mirrors Page 27 Turn signal/high beam Page 6 Instrument cluster Page 26 Hazard flasher control Page 28 Windshield wiper/washer control 3 2 NORMAL 4 5 6 7 1 0 x 1000 O/D OFF 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 180 110 20 20 0 0 0 0 200 120 10 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY On Res Set Acc MI RRORS Off Coast Page 129 Hood release Page 14 Headlamp control/ Foglamp control* Page 26 Horn Page 25 Tilt steering wheel lever Page 16 Instrument panel dimmer switch Page 24 Ignition switch Page 29 Speed ...
Instrumentation Page 17 Power mirrors Page 27 Turn signal/high beam Page 6 Instrument cluster Page 26 Hazard flasher control Page 28 Windshield wiper/washer control 3 2 NORMAL 4 5 6 7 1 0 x 1000 O/D OFF 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 180 110 20 20 0 0 0 0 200 120 10 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY On Res Set Acc MI RRORS Off Coast Page 129 Hood release Page 14 Headlamp control/ Foglamp control* Page 26 Horn Page 25 Tilt steering wheel lever Page 16 Instrument panel dimmer switch Page 24 Ignition switch Page 29 Speed ...
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refer to "Audio Guide" LO PANEL A/C HI MAX A/C OFF PNL/FLR FLOOR FLR DEF DEF SIDE 1-2 POWER AUDIO VOLUME AM/FM 1 4 2 5 3 6 SCAN ANS SEEK EJECT * if equipped 5 Instrumentation Page 16 Rear window defroster control* On various models the appearance and location of some items may differ from those shown here. Page 42 Anti-theft system status indicator* I0:20 Page 18 Clock Page 19 Climate control system Electronic sound system; However, the page references given still apply.
refer to "Audio Guide" LO PANEL A/C HI MAX A/C OFF PNL/FLR FLOOR FLR DEF DEF SIDE 1-2 POWER AUDIO VOLUME AM/FM 1 4 2 5 3 6 SCAN ANS SEEK EJECT * if equipped 5 Instrumentation Page 16 Rear window defroster control* On various models the appearance and location of some items may differ from those shown here. Page 42 Anti-theft system status indicator* I0:20 Page 18 Clock Page 19 Climate control system Electronic sound system; However, the page references given still apply.
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High beams Illuminates when the headlamp high beams are activated. Charging system Briefly illuminates when the ignition is turned on . The light also illuminates when the battery is not charging properly and the vehicle may require electrical system service. 6 Instrumentation 3 2 NORMAL 4 5 6 7 1 0 x 1000 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 10 180 1 20 20 0 0 0 0 200 120 1 0 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY TRACTION CONTROL O/D OFF INSTRUMENT CLUSTER LIGHTS AND CHIMES Turn signal Flashes when the left or right turn ...
High beams Illuminates when the headlamp high beams are activated. Charging system Briefly illuminates when the ignition is turned on . The light also illuminates when the battery is not charging properly and the vehicle may require electrical system service. 6 Instrumentation 3 2 NORMAL 4 5 6 7 1 0 x 1000 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 10 180 1 20 20 0 0 0 0 200 120 1 0 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY TRACTION CONTROL O/D OFF INSTRUMENT CLUSTER LIGHTS AND CHIMES Turn signal Flashes when the left or right turn ...
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Refer to the Maintenance and care chapter to Safety belt indicator light and warning chime in the Seating and safety restraints chapter. O/D Off indicator (Automatic transaxle only) Illuminates and remains illuminated when the transaxle control switch (TCS) on and the engine is off . If the flashing persists, have your transaxle serviced by your transaxle may be damaged. Low coolant (if equipped) Briely illuminates when the ignition is turned on the end of the transaxle and will flash steadily if a malfunction is turned off . Illuminates when the engine coolant level is switched ...
Refer to the Maintenance and care chapter to Safety belt indicator light and warning chime in the Seating and safety restraints chapter. O/D Off indicator (Automatic transaxle only) Illuminates and remains illuminated when the transaxle control switch (TCS) on and the engine is off . If the flashing persists, have your transaxle serviced by your transaxle may be damaged. Low coolant (if equipped) Briely illuminates when the ignition is turned on the end of the transaxle and will flash steadily if a malfunction is turned off . Illuminates when the engine coolant level is switched ...