User Guide
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... any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent of AMCC. Trademarks 3ware®, Escalade®, and 3DM® are all registered trademarks of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are all trademarks of their respective owners. All other...
... any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent of AMCC. Trademarks 3ware®, Escalade®, and 3DM® are all registered trademarks of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are all trademarks of their respective owners. All other...
User Guide
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... Under Windows 201 Using the Update Utility With Multiple Controllers 206 Updating the 3ware Driver Under Windows XP 207 Updating the 3ware Driver Under Red Hat 213 Updating the 3ware Driver Under SuSE 214 Updating the 3ware Driver Under FreeBSD 216 Updating the Firmware Under Linux ...State Law Provisions 252 Warranty Service and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 Problems...
... Under Windows 201 Using the Update Utility With Multiple Controllers 206 Updating the 3ware Driver Under Windows XP 207 Updating the 3ware Driver Under Red Hat 213 Updating the 3ware Driver Under SuSE 214 Updating the 3ware Driver Under FreeBSD 216 Updating the Firmware Under Linux ...State Law Provisions 252 Warranty Service and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 Problems...
User Guide
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... of the 9000 series as a whole, and the 9550SX and 9590SE models in Table 2. This chapter introduces the features and concepts of controllers includes the models shown in particular. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware 9000 Series Serial ATA family of controllers. MI indicates a multilane SFF-8470 connector c.
... of the 9000 series as a whole, and the 9550SX and 9590SE models in Table 2. This chapter introduces the features and concepts of controllers includes the models shown in particular. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware 9000 Series Serial ATA family of controllers. MI indicates a multilane SFF-8470 connector c.
User Guide
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... volumes. 2 3ware Serial ATA RAID Controller User Guide What's New with 9550SX and 9590SE Models The 9550SX and 9590SE models in the event of a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) or PCI ... the LED associated with 64-bit LBA support. • An enhanced firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) simplifies storage configuration and management through a web browser. Chapter 1.
... volumes. 2 3ware Serial ATA RAID Controller User Guide What's New with 9550SX and 9590SE Models The 9550SX and 9590SE models in the event of a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) or PCI ... the LED associated with 64-bit LBA support. • An enhanced firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) simplifies storage configuration and management through a web browser. Chapter 1.
User Guide
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... Levels Single Disk A single drive that has been configured as caching, OCE, and RLM. AMCC recommends that a redundant array can be used on the applications to be automatically rebuilt in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) information and are taken to prevent system hangs and data loss. For additional...
... Levels Single Disk A single drive that has been configured as caching, OCE, and RLM. AMCC recommends that a redundant array can be used on the applications to be automatically rebuilt in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) information and are taken to prevent system hangs and data loss. For additional...
User Guide
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... on a New Unit If you want to "Installing the Driver on a System that you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press Enter to select it. 5 Type S if you have chosen to add. Note that you... need to install a 3rd party SCSI or RAID driver" at the bottom of the display. 2 When you see the message: "...
... on a New Unit If you want to "Installing the Driver on a System that you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press Enter to select it. 5 Type S if you have chosen to add. Note that you... need to install a 3rd party SCSI or RAID driver" at the bottom of the display. 2 When you see the message: "...
User Guide
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The drivers for the 9000 series controllers and the 7/8000 series controllers are included on this chapter refer only to support1@amcc.com. It is the Linux driver source, which you can be used for both controller types are for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use the correct driver for RedHat, SuSE, and other...
The drivers for the 9000 series controllers and the 7/8000 series controllers are included on this chapter refer only to support1@amcc.com. It is the Linux driver source, which you can be used for both controller types are for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use the correct driver for RedHat, SuSE, and other...
User Guide
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... data on the disks. 5 If you plan to make changes to your 3ware configuration remains on-screen for just a few seconds. AMCC Boards Selection Screen You see "Rebuilding Units" on your screen longer. 4 If you have more than one 9000-series controller in your system, a screen lists the available boards. (See Figure 25..., to alert you want to work and press Enter. However, if a unit has degraded, the screen indicates the problem and remains on page 189. 56 3ware Serial ATA RAID Controller User Guide Figure 26. Figure 25.
... data on the disks. 5 If you plan to make changes to your 3ware configuration remains on-screen for just a few seconds. AMCC Boards Selection Screen You see "Rebuilding Units" on your screen longer. 4 If you have more than one 9000-series controller in your system, a screen lists the available boards. (See Figure 25..., to alert you want to work and press Enter. However, if a unit has degraded, the screen indicates the problem and remains on page 189. 56 3ware Serial ATA RAID Controller User Guide Figure 26. Figure 25.
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... Page Figure 37. www.3ware.com 87 The number of units on this link to download the firmware error log to the controller. It will help AMCC identify the problem you click an ID number on the controller, regardless of total ports on the Controller Summary page. The number ...particular unit, click the link in the drop-down list on the controller is important when contacting AMCC for support with your computer. For 9550SX and 9590SE controllers, the speed of Ports. Download Error Log: Click on the controller. # of Units. Unit Information Page The Unit Information page appears ...
... Page Figure 37. www.3ware.com 87 The number of units on this link to download the firmware error log to the controller. It will help AMCC identify the problem you click an ID number on the controller, regardless of total ports on the Controller Summary page. The number ...particular unit, click the link in the drop-down list on the controller is important when contacting AMCC for support with your computer. For 9550SX and 9590SE controllers, the speed of Ports. Download Error Log: Click on the controller. # of Units. Unit Information Page The Unit Information page appears ...
User Guide
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... 111 Other BBU error. Indicates the estimated backup capacity in the 3ware RAID controller's cache memory. Indicates the voltage status of the battery. This indicates the BBU is powered on the measured temperature. Please contact AMCC Technical Support. • Weak Battery. The BBU measures and evaluates ... battery capacity is outside the normal range, warning or error level AENs are generated. This is set to backup the 3ware RAID controller. No battery pack is functioning normally. • Not Present. This field is the amount of a voltage error the BBU status...
... 111 Other BBU error. Indicates the estimated backup capacity in the 3ware RAID controller's cache memory. Indicates the voltage status of the battery. This indicates the BBU is powered on the measured temperature. Please contact AMCC Technical Support. • Weak Battery. The BBU measures and evaluates ... battery capacity is outside the normal range, warning or error level AENs are generated. This is set to backup the 3ware RAID controller. No battery pack is functioning normally. • Not Present. This field is the amount of a voltage error the BBU status...
User Guide
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...will appear as available drives in 3DM, and can be configured as Singles and not JBODs. www.3ware.com 125 AMCC recommends that were previously connected to 7000/8000-series controllers as JBODs. Note: If you want unconfigured disks to be seen as JBODs. When Export JBOD... • Single disks will be able to be made available to the operation system. Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are : • If interrupted, a single disk media scan will continue from where it . 3 Tab...
...will appear as available drives in 3DM, and can be configured as Singles and not JBODs. www.3ware.com 125 AMCC recommends that were previously connected to 7000/8000-series controllers as JBODs. Note: If you want unconfigured disks to be seen as JBODs. When Export JBOD... • Single disks will be able to be made available to the operation system. Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are : • If interrupted, a single disk media scan will continue from where it . 3 Tab...
User Guide
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Please contact AMCC Customer Support as possible and initiate a rebuild. However, due to ATA drives' ability to complete a rebuild operation. Removing a drive from the device driver. The user should replace the bad drive as soon as a replacement board may issue a soft reset to the 3ware RAID controller and retry the command packet. 002h Degraded unit...
Please contact AMCC Customer Support as possible and initiate a rebuild. However, due to ATA drives' ability to complete a rebuild operation. Removing a drive from the device driver. The user should replace the bad drive as soon as a replacement board may issue a soft reset to the 3ware RAID controller and retry the command packet. 002h Degraded unit...
User Guide
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...will be sent when the verify operation is successfully repaired. The back-up . Chapter 11. This AEN will be lost The 3ware RAID controller tries to their default values. 041h Unit number assignments lost in reading the primary copy of the Disk Configuration Block (DCB). Some... across soft resets. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent when the initialization is found on page 184. 03Fh Flash file system error detected The 3ware RAID controller stores some unknown reasons.(This event...
...will be sent when the verify operation is successfully repaired. The back-up . Chapter 11. This AEN will be lost The 3ware RAID controller tries to their default values. 041h Unit number assignments lost in reading the primary copy of the Disk Configuration Block (DCB). Some... across soft resets. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent when the initialization is found on page 184. 03Fh Flash file system error detected The 3ware RAID controller stores some unknown reasons.(This event...
User Guide
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... storing of swapping out or adding in volume 0. The rate at which a particular controller initializes, rebuilds, and verifies redundant units (RAID 1, RAID 5, RAID 10, RAID 50). • Boot volume size. The 3ware BIOS (Basic Input Output System) manager is useful if you need to move the unit...; AMCC. Note that appear to update the firmware. AccerATA chip. The process of information worldwide. • Array. However, if the operating system is installed on the unit, it is used as a single unit. A Glossary • 3BM 2. 3ware BIOS Manager. For 9550SX and 9590SE controllers, ...
... storing of swapping out or adding in volume 0. The rate at which a particular controller initializes, rebuilds, and verifies redundant units (RAID 1, RAID 5, RAID 10, RAID 50). • Boot volume size. The 3ware BIOS (Basic Input Output System) manager is useful if you need to move the unit...; AMCC. Note that appear to update the firmware. AccerATA chip. The process of information worldwide. • Array. However, if the operating system is installed on the unit, it is used as a single unit. A Glossary • 3BM 2. 3ware BIOS Manager. For 9550SX and 9590SE controllers, ...
User Guide
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...product's software drivers are typically submitted for certification at www.3ware.com for all its products. European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft Windows Hardware Quality Lab (WHQL) AMCC is in conformity with the following Common Technical Regulations and... information. Since the certification process may lag behind the release of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive . 250 3ware Serial ATA RAID Controller User Guide
...product's software drivers are typically submitted for certification at www.3ware.com for all its products. European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft Windows Hardware Quality Lab (WHQL) AMCC is in conformity with the following Common Technical Regulations and... information. Since the certification process may lag behind the release of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive . 250 3ware Serial ATA RAID Controller User Guide
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... the defective product to new. www.3ware.com 251 Repair parts or replacement products will be either new or refurbished to be functionally equivalent to 30 days from the date of original purchase. C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material...
... the defective product to new. www.3ware.com 251 Repair parts or replacement products will be either new or refurbished to be functionally equivalent to 30 days from the date of original purchase. C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material...
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...other warranties, expressed or implied, including warranties or fitness for the advanced replacement. 252 3ware Serial ATA RAID Controller User Guide If AMCC receives the defective AMCC 3ware Serial ATA RAID Controller from the customer's misuse of the defective unit (transit time not included). Warranty, ... or limitations may have identified a problem with your credit card authorization and you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to this product which vary from state to use the product, either separately or in combination with authorization...
...other warranties, expressed or implied, including warranties or fitness for the advanced replacement. 252 3ware Serial ATA RAID Controller User Guide If AMCC receives the defective AMCC 3ware Serial ATA RAID Controller from the customer's misuse of the defective unit (transit time not included). Warranty, ... or limitations may have identified a problem with your credit card authorization and you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to this product which vary from state to use the product, either separately or in combination with authorization...
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...For sales information, send an electronic mail message to give feedback about the status of the box when exchanging or returning a product. AMCC's 3ware software library is welcome. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-8800 direct phone support during normal business hours. For ... simultaneously. If anything in the guide seems unclear please let us know by using the email form at http://www.3ware.com. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available through the...
...For sales information, send an electronic mail message to give feedback about the status of the box when exchanging or returning a product. AMCC's 3ware software library is welcome. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-8800 direct phone support during normal business hours. For ... simultaneously. If anything in the guide seems unclear please let us know by using the email form at http://www.3ware.com. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available through the...