User Guide
Page 6
...3ware Driver 199 Updating the Driver and Firmware 200 Updating the 3ware Driver and Firmware Under Windows 201 Using the Update Utility With Multiple Controllers 206 Updating the 3ware Driver Under Windows XP 207 Updating the 3ware Driver Under Red Hat 213 Updating the 3ware Driver Under SuSE 214 Updating the 3ware Driver Under FreeBSD 216 Updating the Firmware... Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 Problems and Solutions 222...
...3ware Driver 199 Updating the Driver and Firmware 200 Updating the 3ware Driver and Firmware Under Windows 201 Using the Update Utility With Multiple Controllers 206 Updating the 3ware Driver Under Windows XP 207 Updating the 3ware Driver Under Red Hat 213 Updating the 3ware Driver Under SuSE 214 Updating the 3ware Driver Under FreeBSD 216 Updating the Firmware... Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 Problems and Solutions 222...
User Guide
Page 26
... the driver and the 3DM 2 software, and then configure your configured units. The default settings for updating the driver under "Updating the Driver and Firmware" on page 184 16 3ware Serial ATA RAID Controller User Guide These features include: • Controller and unit policies, such as a final step in Chapter 4, "Driver Installation." You may want to...
... the driver and the 3DM 2 software, and then configure your configured units. The default settings for updating the driver under "Updating the Driver and Firmware" on page 184 16 3ware Serial ATA RAID Controller User Guide These features include: • Controller and unit policies, such as a final step in Chapter 4, "Driver Installation." You may want to...
User Guide
Page 56
... Driver and Firmware Disks. 3 In the 3ware Driver and Firmware Disk Images menu, click the button for a Linux distribution other that Boots from the update.tar.gz file, using this command: tar -xzf update.tar.gz Installing the 3ware Kernel Driver Module while Installing SuSE Linux with the installation. 46 3ware Serial ATA RAID Controller User Guide Extract...
... Driver and Firmware Disks. 3 In the 3ware Driver and Firmware Disk Images menu, click the button for a Linux distribution other that Boots from the update.tar.gz file, using this command: tar -xzf update.tar.gz Installing the 3ware Kernel Driver Module while Installing SuSE Linux with the installation. 46 3ware Serial ATA RAID Controller User Guide Extract...
User Guide
Page 173
...have configured a unit on a 3ware 9000 series controller (9500S, 9550SX, or 9590SE), you can move them to the Maintain Unit button and press Enter. 4 In the pop-up menu, select Remove and press Enter. This feature is referred to as "array roaming." The firmware will still recognize the unit. ... now physically remove the drives and move it . Moving a Unit from One Controller to Another After you have to physically connect the drives to the same ports to which are now connected, and updates the 3DM screens with current information. An asterisk appears in the left-most column...
...have configured a unit on a 3ware 9000 series controller (9500S, 9550SX, or 9590SE), you can move them to the Maintain Unit button and press Enter. 4 In the pop-up menu, select Remove and press Enter. This feature is referred to as "array roaming." The firmware will still recognize the unit. ... now physically remove the drives and move it . Moving a Unit from One Controller to Another After you have to physically connect the drives to the same ports to which are now connected, and updates the 3DM screens with current information. An asterisk appears in the left-most column...
User Guide
Page 209
... help you maintain your controller, including: • Determining the Current Version of Your 3ware Driver • Updating the Driver and Firmware • Viewing Battery Information • Testing Battery Capacity Determining the Current Version of Your 3ware Driver You can view controller and driver information in... 84) • Using 3BM you can see the firmware version (see "Displaying Controller Information" on page 63) • Using the CLI you can see both the driver and firmware versions (see 3ware 9000 Series Serial ATA RAID Controller CLI Guide) Under Linux, you have a 2.4 kernel...
... help you maintain your controller, including: • Determining the Current Version of Your 3ware Driver • Updating the Driver and Firmware • Viewing Battery Information • Testing Battery Capacity Determining the Current Version of Your 3ware Driver You can view controller and driver information in... 84) • Using 3BM you can see the firmware version (see "Displaying Controller Information" on page 63) • Using the CLI you can see both the driver and firmware versions (see 3ware 9000 Series Serial ATA RAID Controller CLI Guide) Under Linux, you have a 2.4 kernel...
User Guide
Page 210
...For Linux, do not use the driver from the 3ware CD or from the same download. For Linux and FreeBSD, updating the driver and updating the firmware are using. 5 Click Next. 200 3ware Serial ATA RAID Controller User Guide Note: Information in this section applies ... and firmware from the website. Chapter 10. Maintaining Your Controller If you to updating drivers and firmware for other 3ware controller models and associated release notes. Updating the Driver and Firmware You can follow the first 8 steps under "Updating the 3ware Driver Under Windows XP" on page 207. The 3ware website ...
...For Linux, do not use the driver from the 3ware CD or from the same download. For Linux and FreeBSD, updating the driver and updating the firmware are using. 5 Click Next. 200 3ware Serial ATA RAID Controller User Guide Note: Information in this section applies ... and firmware from the website. Chapter 10. Maintaining Your Controller If you to updating drivers and firmware for other 3ware controller models and associated release notes. Updating the Driver and Firmware You can follow the first 8 steps under "Updating the 3ware Driver Under Windows XP" on page 207. The 3ware website ...
User Guide
Page 211
...to a diskette or to a local directory. 10 Turn to the driver section for your operating system for more details. Updating the 3ware Driver and Firmware Under Windows You can update it through Windows Device Manager. When you use the .zip version instead of the .tgz version. If you only ...need to the user manual for your operating system, below , or you can update both the driver and the firmware under "Updating the 3ware Driver Under Windows XP" on page 207. Updating the Driver and Firmware 6 When details about the download you requested appear, click the link for the item ...
...to a diskette or to a local directory. 10 Turn to the driver section for your operating system for more details. Updating the 3ware Driver and Firmware Under Windows You can update it through Windows Device Manager. When you use the .zip version instead of the .tgz version. If you only ...need to the user manual for your operating system, below , or you can update both the driver and the firmware under "Updating the 3ware Driver Under Windows XP" on page 207. Updating the Driver and Firmware 6 When details about the download you requested appear, click the link for the item ...
User Guide
Page 212
... you may need to your system for the driver and firmware versions presently installed. Update Utility Progress Dialog (System Check) 202 3ware Serial ATA RAID Controller User Guide You see a progress dialog box while the update utility checks your system as described on page 200. 2...data prior to updating the 3ware driver. 3 Log in step 1. 5 Double-click on a 3ware RAID controller, updating the driver will require that you boot from a unit on the file 3wUpdate.exe. In addition, if you restart the system. To update the 3ware driver and firmware using the update utility 1 Download ...
... you may need to your system for the driver and firmware versions presently installed. Update Utility Progress Dialog (System Check) 202 3ware Serial ATA RAID Controller User Guide You see a progress dialog box while the update utility checks your system as described on page 200. 2...data prior to updating the 3ware driver. 3 Log in step 1. 5 Double-click on a 3ware RAID controller, updating the driver will require that you boot from a unit on the file 3wUpdate.exe. In addition, if you restart the system. To update the 3ware driver and firmware using the update utility 1 Download ...
User Guide
Page 213
... system, so the recommendation is not to update either your driver or firmware are available, and makes recommendations for the firmware. . Figure 78. Update Utility Showing Available Drivers If either one. . The updater tells you should update. Updating the Driver and Firmware When the 3ware Driver/Firmware Update dialog box appears, it shows available updates for the device driver and for whether...
... system, so the recommendation is not to update either your driver or firmware are available, and makes recommendations for the firmware. . Figure 78. Update Utility Showing Available Drivers If either one. . The updater tells you should update. Updating the Driver and Firmware When the 3ware Driver/Firmware Update dialog box appears, it shows available updates for the device driver and for whether...
User Guide
Page 214
... will be updated and click Continue to the controller. 204 3ware Serial ATA RAID Controller User Guide Chapter 10. Maintaining Your Controller If the firmware image is available, because the firmware image was not found with the driver files, you can update the firmware for one or all controllers. For details, see an error message, and the 3ware Driver/Firmware Update dialog box...
... will be updated and click Continue to the controller. 204 3ware Serial ATA RAID Controller User Guide Chapter 10. Maintaining Your Controller If the firmware image is available, because the firmware image was not found with the driver files, you can update the firmware for one or all controllers. For details, see an error message, and the 3ware Driver/Firmware Update dialog box...
User Guide
Page 215
... boxes, depending on what is being flashed. Progress is shown during: • Driver installation • Firmware download and flashing of the controller Warning: Do not power off the system while the firmware is being installed. Updating the Driver and Firmware You will receive a message to that the process is complete, click OK. (This message appears... diskette, be sure to remove the floppy diskette before Windows reboots.) 8 If the driver you are installing is unsigned, you to restart your computer.) www.3ware.com 205
... boxes, depending on what is being flashed. Progress is shown during: • Driver installation • Firmware download and flashing of the controller Warning: Do not power off the system while the firmware is being installed. Updating the Driver and Firmware You will receive a message to that the process is complete, click OK. (This message appears... diskette, be sure to remove the floppy diskette before Windows reboots.) 8 If the driver you are installing is unsigned, you to restart your computer.) www.3ware.com 205
User Guide
Page 216
... multiple 3ware RAID controllers installed, the update utility lets you update the firmware on any or all of controllers that will be updated, and change controllers Number of the installed controllers. Update Utility Showing Available Drivers 2 Use the scroll arrows under "Updating the 3ware Driver and Firmware Under Windows" on your system. 3 For each controller on page 201. Figure 81. When the 3ware Driver/Firmware Update dialog...
... multiple 3ware RAID controllers installed, the update utility lets you update the firmware on any or all of controllers that will be updated, and change controllers Number of the installed controllers. Update Utility Showing Available Drivers 2 Use the scroll arrows under "Updating the 3ware Driver and Firmware Under Windows" on your system. 3 For each controller on page 201. Figure 81. When the 3ware Driver/Firmware Update dialog...
User Guide
Page 217
... Series ATA RAID Controller Properties dialog box appears. 9 Click the Driver tab (Figure 82). Updating the Driver and Firmware Updating the 3ware Driver Under Windows XP If you prefer, you will step through the Windows Device Driver Manager, instead of using the Update Utility described above. To update the 3ware driver under Windows XP (Note that during this...
... Series ATA RAID Controller Properties dialog box appears. 9 Click the Driver tab (Figure 82). Updating the Driver and Firmware Updating the 3ware Driver Under Windows XP If you prefer, you will step through the Windows Device Driver Manager, instead of using the Update Utility described above. To update the 3ware driver under Windows XP (Note that during this...
User Guide
Page 219
Figure 85. Search for Driver Screen www.3ware.com 209 Updating the Driver and Firmware 12 When you reach the Hardware Update Wizard screen shown in Figure 84, select "Install from a list or specific location (Advanced)" and then click Next. Figure 84. I will choose the driver to install" and click Next. Upgrade/Install Device Driver Wizard 13 At the next screen (Figure 85) choose "Don't search.
Figure 85. Search for Driver Screen www.3ware.com 209 Updating the Driver and Firmware 12 When you reach the Hardware Update Wizard screen shown in Figure 84, select "Install from a list or specific location (Advanced)" and then click Next. Figure 84. I will choose the driver to install" and click Next. Upgrade/Install Device Driver Wizard 13 At the next screen (Figure 85) choose "Don't search.
User Guide
Page 221
...Signature Not Found screen appears, click Yes to continue and follow the instructions to complete the driver installation. 18 When the Completing the Hardware Update Wizard screen appears, click Finish. 19 If you that Windows has found new hardware. Shortly after clicking Finish, or after the machine reboots..., the first screen of the Hardware Update Wizard appears again, informing you are using Windows XP Service Pack 2, the screen asks whether you want to connect to restart the system,...
...Signature Not Found screen appears, click Yes to continue and follow the instructions to complete the driver installation. 18 When the Completing the Hardware Update Wizard screen appears, click Finish. 19 If you that Windows has found new hardware. Shortly after clicking Finish, or after the machine reboots..., the first screen of the Hardware Update Wizard appears again, informing you are using Windows XP Service Pack 2, the screen asks whether you want to connect to restart the system,...
User Guide
Page 223
however you will copy (3w-9xxx.*) varies, depending on page 200. 2 Backup any critical data prior to updating the 3ware driver. 3 Change the directory to the location with the extracted driver. 4 Copy the files to the appropriate directory. (In the commands below, replace with ...9xxx.ko 6 Complete the upgrade by entering the following steps describe how to the boot directory: cd /boot Run mkinitrd by upgrading the initial ramdisk. Updating the Driver and Firmware Updating the 3ware Driver Under Red Hat The following : www.3ware.com 213 To update the 3ware driver under Red Hat.
however you will copy (3w-9xxx.*) varies, depending on page 200. 2 Backup any critical data prior to updating the 3ware driver. 3 Change the directory to the location with the extracted driver. 4 Copy the files to the appropriate directory. (In the commands below, replace with ...9xxx.ko 6 Complete the upgrade by entering the following steps describe how to the boot directory: cd /boot Run mkinitrd by upgrading the initial ramdisk. Updating the Driver and Firmware Updating the 3ware Driver Under Red Hat The following : www.3ware.com 213 To update the 3ware driver under Red Hat.
User Guide
Page 225
...kernels that you used correct driver. Updating the Driver and Firmware For SuSE high memory systems (2.6.... 8 Run mkinitrd. 9 If you prefer to use lilo to update to the boot loader. Otherwise, continue with step 11. You may...Note: Other modules may see knowledgebase article 14546 (http:// www.3ware.com/KB/article.aspx?id=14546). Leave these entries alone, if... need to compile your kernel or SuSE version is now updated. 11 Stop the current driver module, if loaded: rmmod... information, see entries likes reiserfs, ext3 or scsi_mod. www.3ware.com 215 If your own driver. If not, add it...
...kernels that you used correct driver. Updating the Driver and Firmware For SuSE high memory systems (2.6.... 8 Run mkinitrd. 9 If you prefer to use lilo to update to the boot loader. Otherwise, continue with step 11. You may...Note: Other modules may see knowledgebase article 14546 (http:// www.3ware.com/KB/article.aspx?id=14546). Leave these entries alone, if... need to compile your kernel or SuSE version is now updated. 11 Stop the current driver module, if loaded: rmmod... information, see entries likes reiserfs, ext3 or scsi_mod. www.3ware.com 215 If your own driver. If not, add it...
User Guide
Page 226
... described on page 200. 2 Backup any critical data prior to updating the 3ware firmware. 3 Change the directory to the location with the extracted driver. 4 Copy the files to update the 3ware driver under Linux and FreeBSD. Maintaining Your Controller Updating the 3ware Driver Under FreeBSD The following steps describe how to load the driver automatically every time the...
... described on page 200. 2 Backup any critical data prior to updating the 3ware firmware. 3 Change the directory to the location with the extracted driver. 4 Copy the files to update the 3ware driver under Linux and FreeBSD. Maintaining Your Controller Updating the 3ware Driver Under FreeBSD The following steps describe how to load the driver automatically every time the...
User Guide
Page 227
... installed on your controller, and recommends whether to have a copy of current firmware image for rollbacks. Warning: We strongly recommend backing up your system to update. It is to continue ? Recommendation: proceed to flash the firmware upgrade. The new...www.3ware.com 217 Given the above recommendation... Downloading the firmware from firmware image and /c0 ... Updating the firmware can render the device driver and/or management tools incompatible. Updating the Firmware Under Linux and FreeBSD 4 Run the tw_update utility. New-Firmware Current-Firmware Current-...
... installed on your controller, and recommends whether to have a copy of current firmware image for rollbacks. Warning: We strongly recommend backing up your system to update. It is to continue ? Recommendation: proceed to flash the firmware upgrade. The new...www.3ware.com 217 Given the above recommendation... Downloading the firmware from firmware image and /c0 ... Updating the firmware can render the device driver and/or management tools incompatible. Updating the Firmware Under Linux and FreeBSD 4 Run the tw_update utility. New-Firmware Current-Firmware Current-...
User Guide
Page 268
...Linux 48 current version, determining 199 installation 29 installation under FreeBSD 49 installation under Linux 38 installation under Windows 30 updating 200 FreeBSD 216 Red Hat 213 SuSE 214 Windows 207 driver diskette creating (Linux) 40 creating (Windows) 31...in 3DM) 97 exporting JBOD disks 125 exporting unconfigured disks, 3BM 125 F FCC 249 firmware updating 200 updating in Windows 201 Flash file system error detected (03Fh) 236 Flash file system repaired (040h) 236 FreeBSD driver... on Linux 70 Windows 67 Inter-IC bus, definition 245 258 3ware Serial ATA RAID Controller User Guide
...Linux 48 current version, determining 199 installation 29 installation under FreeBSD 49 installation under Linux 38 installation under Windows 30 updating 200 FreeBSD 216 Red Hat 213 SuSE 214 Windows 207 driver diskette creating (Linux) 40 creating (Windows) 31...in 3DM) 97 exporting JBOD disks 125 exporting unconfigured disks, 3BM 125 F FCC 249 firmware updating 200 updating in Windows 201 Flash file system error detected (03Fh) 236 Flash file system repaired (040h) 236 FreeBSD driver... on Linux 70 Windows 67 Inter-IC bus, definition 245 258 3ware Serial ATA RAID Controller User Guide