User Guide
Page 6
... 221 Command Logging 221 Problems and Solutions 222 Hardware Installation 222 Software Installation 222 Problems in 3DM 223 Error and Notification Messages 224 Error and Notification Message Details 227 Appendices 243 FCC Radio Frequency Interference Statement 250 Microsoft Windows Hardware Quality ...Lab 251 European Community Conformity Statement 251 Limited Warranty 252 Warranty Service and RMA Process 253 AMCC Technical Support and Services 254 Sales and ordering information 254 Feedback on this manual 254 Index 255 vi 3ware Serial ATA RAID Controller...
... 221 Command Logging 221 Problems and Solutions 222 Hardware Installation 222 Software Installation 222 Problems in 3DM 223 Error and Notification Messages 224 Error and Notification Message Details 227 Appendices 243 FCC Radio Frequency Interference Statement 250 Microsoft Windows Hardware Quality ...Lab 251 European Community Conformity Statement 251 Limited Warranty 252 Warranty Service and RMA Process 253 AMCC Technical Support and Services 254 Sales and ordering information 254 Feedback on this manual 254 Index 255 vi 3ware Serial ATA RAID Controller...
User Guide
Page 7
... installation guide is described in a browser (3ware Disk Manager 2, referred to as 3BM 2) and one at the command line, using 3ware's Command Line Interface (CLI). Introduction 2. If you do not have not yet done so, see "Using the 3ware HTML Bookshelf" on 3ware 9650SE, 9590SE, and 9550SX series RAID controllers. www.3ware.com vii This guide assumes that there...
... installation guide is described in a browser (3ware Disk Manager 2, referred to as 3BM 2) and one at the command line, using 3ware's Command Line Interface (CLI). Introduction 2. If you do not have not yet done so, see "Using the 3ware HTML Bookshelf" on 3ware 9650SE, 9590SE, and 9550SX series RAID controllers. www.3ware.com vii This guide assumes that there...
User Guide
Page 11
..., command-based, and API (application programming interface) software components, AMCC controllers, available in 2-, 4-, 8-, 12- 1 Introducing the 3ware® SATA RAID Controller AMCC 3ware RAID controllers deliver full-featured, true hardware RAID to maximize RAID 6 performance • 8th-generation StorSwitch non-blocking switch fabric for Configuration and Management • Monitoring, Maintenance, and Troubleshooting Features What's New with 9650SE Models The 9650SE...
..., command-based, and API (application programming interface) software components, AMCC controllers, available in 2-, 4-, 8-, 12- 1 Introducing the 3ware® SATA RAID Controller AMCC 3ware RAID controllers deliver full-featured, true hardware RAID to maximize RAID 6 performance • 8th-generation StorSwitch non-blocking switch fabric for Configuration and Management • Monitoring, Maintenance, and Troubleshooting Features What's New with 9650SE Models The 9650SE...
User Guide
Page 23
... a Drive" on the system in which runs in the background on page 144. • 3ware CLI (Command Line Interface) The 3ware CLI provides the functionality available in 3DM. (For details, see "Using the Alert Utility Under ...Windows" on the controller's host system, and can be used locally (on the system that should generate these notifications. Monitoring, Maintenance, and Troubleshooting Features Several 3ware RAID controller features aid in the 3ware...
... a Drive" on the system in which runs in the background on page 144. • 3ware CLI (Command Line Interface) The 3ware CLI provides the functionality available in 3DM. (For details, see "Using the Alert Utility Under ...Windows" on the controller's host system, and can be used locally (on the system that should generate these notifications. Monitoring, Maintenance, and Troubleshooting Features Several 3ware RAID controller features aid in the 3ware...
User Guide
Page 24
... to process multiple write commands at power-up of drives that are found and are deemed repairable are supported. Introducing the 3ware® SATA RAID Controller • Staggered Spinup allows drives that 14 3ware Serial ATA RAID Controller User Guide When ...write cache is persistent after power-down and power-up methods are rewritten with a Chassis Control Unit (CCU), you choose a time for these tasks to be poweredup into the standby power management state to minimize in 3BM (the 3ware BIOS Management utility). Both SATAII...
... to process multiple write commands at power-up of drives that are found and are deemed repairable are supported. Introducing the 3ware® SATA RAID Controller • Staggered Spinup allows drives that 14 3ware Serial ATA RAID Controller User Guide When ...write cache is persistent after power-down and power-up methods are rewritten with a Chassis Control Unit (CCU), you choose a time for these tasks to be poweredup into the standby power management state to minimize in 3BM (the 3ware BIOS Management utility). Both SATAII...
User Guide
Page 27
...for when background tasks will be performed, to minimize the impact on day-to help you can configure units through 3BM, through 3ware Disk Manager (3DM), or through the Command Line Interface (CLI). You may want to use of queuing mode, selection of a StorSave profile, and specifying how unconfigured ... Policies" on page 111 • "Setting Background Task Rate" on another drive in your configured units. Set Up Management and Maintenance Features 3ware RAID controllers include a number of the New Drives Instructions for configuration, go ahead and boot to begin using your units.
...for when background tasks will be performed, to minimize the impact on day-to help you can configure units through 3BM, through 3ware Disk Manager (3DM), or through the Command Line Interface (CLI). You may want to use of queuing mode, selection of a StorSave profile, and specifying how unconfigured ... Policies" on page 111 • "Setting Background Task Rate" on another drive in your configured units. Set Up Management and Maintenance Features 3ware RAID controllers include a number of the New Drives Instructions for configuration, go ahead and boot to begin using your units.
User Guide
Page 39
... boot order. • If you will be sure that device precedes the 3ware RAID controller in setting up your RAID units are to load the 3ware driver and make the units available to install 3ware's browser-based Disk Management tool, 3DM 2, or the 3ware Command Line Interface (CLI). For more than one unit, the drive(s) specified as...
... boot order. • If you will be sure that device precedes the 3ware RAID controller in setting up your RAID units are to load the 3ware driver and make the units available to install 3ware's browser-based Disk Management tool, 3DM 2, or the 3ware Command Line Interface (CLI). For more than one unit, the drive(s) specified as...
User Guide
Page 51
...Information About a Controller" on another device, you have a 2.6 kernel without sysfs, type the following command: dmesg | grep 3w (dmesg can also check it may install the 3ware kernel driver module from the 3ware software CD-ROM. For example: cat /proc/scsi/3w-9xxx/0 If you have a 2.6 kernel...devices are installing Linux on the new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver install diskette. www.3ware.com 41 If you have a 2.4 kernel or earlier, type the following command: cat /sys/class/scsi_host//stats where is already installed on page 85...
...Information About a Controller" on another device, you have a 2.6 kernel without sysfs, type the following command: dmesg | grep 3w (dmesg can also check it may install the 3ware kernel driver module from the 3ware software CD-ROM. For example: cat /proc/scsi/3w-9xxx/0 If you have a 2.6 kernel...devices are installing Linux on the new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver install diskette. www.3ware.com 41 If you have a 2.4 kernel or earlier, type the following command: cat /sys/class/scsi_host//stats where is already installed on page 85...
User Guide
Page 52
...menu. Chapter 4. Note: If you need to create a driver install diskette from the modules.cgz file, using a drive or unit managed by the 3ware RAID controller as a boot device. A confirmation window opens. 4 Insert a blank diskette into your distribution release. Or • Follow the steps above ...other that Boots From a Different Device" on page 44. Disconnecting the drive while installing Linux will eliminate this command: zcat modules.cgz|cpio -idvm Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit Note: If Red Hat Linux is already ...
...menu. Chapter 4. Note: If you need to create a driver install diskette from the modules.cgz file, using a drive or unit managed by the 3ware RAID controller as a boot device. A confirmation window opens. 4 Insert a blank diskette into your distribution release. Or • Follow the steps above ...other that Boots From a Different Device" on page 44. Disconnecting the drive while installing Linux will eliminate this command: zcat modules.cgz|cpio -idvm Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit Note: If Red Hat Linux is already ...
User Guide
Page 53
Driver Installation Under Linux To install the 3ware kernel driver module while installing Red Hat or Fedora Core Linux on the OS installation CD. 11 When the script finishes, type the following commands: mcopy a:InstallFix . The system automatically reports: Loading 3w-9xxx 5 When prompted, ... driver module, using the driver install diskette: Insert the driver install diskette containing the 3ware driver for Red Hat and press Enter. chmod +x InstallFix chroot /mnt/sysimage 10 Run the workaround script ./InstallFix The workaround will prompt you to finish installation. then start or ...
Driver Installation Under Linux To install the 3ware kernel driver module while installing Red Hat or Fedora Core Linux on the OS installation CD. 11 When the script finishes, type the following commands: mcopy a:InstallFix . The system automatically reports: Loading 3w-9xxx 5 When prompted, ... driver module, using the driver install diskette: Insert the driver install diskette containing the 3ware driver for Red Hat and press Enter. chmod +x InstallFix chroot /mnt/sysimage 10 Run the workaround script ./InstallFix The workaround will prompt you to finish installation. then start or ...
User Guide
Page 55
... Linux • For Bigmem kernels: 3w-9xxx.big • For Hugemem kernels: 3w-9xxx.hug • For IA32E kernels: 3w-9xxx.i32 To install the 3ware driver and update the RAM disk 1 Log in as root and open a console window. 2 Mount the CD which to copy the 3w-9xxx driver. For.../drivers/scsi/3w-9xxx.ko If prompted to /etc/modprobe.conf alias scsi_hostadapter 3w-9xxx.ko 5 Update the modules.dep file, by issuing the following command: /sbin/depmod -a 6 Run mkinitrd by entering the following line to overwrite, type y. To mount the CD, type: mount /dev/cdrom and press Enter. 3 Copy the...
... Linux • For Bigmem kernels: 3w-9xxx.big • For Hugemem kernels: 3w-9xxx.hug • For IA32E kernels: 3w-9xxx.i32 To install the 3ware driver and update the RAM disk 1 Log in as root and open a console window. 2 Mount the CD which to copy the 3w-9xxx driver. For.../drivers/scsi/3w-9xxx.ko If prompted to /etc/modprobe.conf alias scsi_hostadapter 3w-9xxx.ko 5 Update the modules.dep file, by issuing the following command: /sbin/depmod -a 6 Run mkinitrd by entering the following line to overwrite, type y. To mount the CD, type: mount /dev/cdrom and press Enter. 3 Copy the...
User Guide
Page 56
.../modules.conf: alias scsi_hostadapter 3w-9xxx 5 Update the modules.dep file, by typing the following command: /sbin/depmod -a 46 3ware Serial ATA RAID Controller User Guide The 3ware kernel driver module will be similar to Step 8. To install the 3ware kernel driver module and load the module manually instead of using the GRUB boot loader... at boot time. Driver Installation 7 If you are using a RAM disk 1 Log in as root and open a console window. 2 Mount the CD which contains the 3ware kernel driver module. Chapter 4.
.../modules.conf: alias scsi_hostadapter 3w-9xxx 5 Update the modules.dep file, by typing the following command: /sbin/depmod -a 46 3ware Serial ATA RAID Controller User Guide The 3ware kernel driver module will be similar to Step 8. To install the 3ware kernel driver module and load the module manually instead of using the GRUB boot loader... at boot time. Driver Installation 7 If you are using a RAM disk 1 Log in as root and open a console window. 2 Mount the CD which contains the 3ware kernel driver module. Chapter 4.
User Guide
Page 57
... Linux on the new drive or unit managed by the 3ware RAID controller, you may install the 3ware kernel driver module from the 3ware software CD-ROM. Type: modprobe sd_mod insmod 3w-9xxx You can also incorporate the insmod command into a drive and click the Yes button to begin... copying the driver to the floppy diskette. A confirmation window opens. 4 Insert a blank diskette into a startup script. Driver Installation Under SuSE Linux Materials required • 3ware software CD-ROM • Floppy ...
... Linux on the new drive or unit managed by the 3ware RAID controller, you may install the 3ware kernel driver module from the 3ware software CD-ROM. Type: modprobe sd_mod insmod 3w-9xxx You can also incorporate the insmod command into a drive and click the Yes button to begin... copying the driver to the floppy diskette. A confirmation window opens. 4 Insert a blank diskette into a startup script. Driver Installation Under SuSE Linux Materials required • 3ware software CD-ROM • Floppy ...
User Guide
Page 58
... root. 2 Edit /etc/sysconfig/kernel and make sure the file contains the following line: INITRD_MODULES="reiserfs 3w-9xxx" 48 3ware Serial ATA RAID Controller User Guide Installing the 3ware Kernel Driver Module on a SuSE Linux System that Boots from a Different Device" on page 48. 1 Boot directly from ...Click OK and continue with the installation. Extract the kernel driver module from the update.tar.gz file, using this command: tar -xzf update.tar.gz Installing the 3ware Kernel Driver Module while Installing SuSE Linux on a New Unit Note: If SuSE Linux is already installed on another ...
... root. 2 Edit /etc/sysconfig/kernel and make sure the file contains the following line: INITRD_MODULES="reiserfs 3w-9xxx" 48 3ware Serial ATA RAID Controller User Guide Installing the 3ware Kernel Driver Module on a SuSE Linux System that Boots from a Different Device" on page 48. 1 Boot directly from ...Click OK and continue with the installation. Extract the kernel driver module from the update.tar.gz file, using this command: tar -xzf update.tar.gz Installing the 3ware Kernel Driver Module while Installing SuSE Linux on a New Unit Note: If SuSE Linux is already installed on another ...
User Guide
Page 71
Table 7: Working in 3BM 2 To do this Use these commands are available in 3BM, they appear at the bottom of the screen, or a field in the middle of that there are not shown, it to ... "Deleting a Unit" on the main screen: • Create Unit • Delete Unit • Maintain Unit • Settings • Information Alt+C Alt+D Alt+M Alt+S Alt+I www.3ware.com 61 Highlight one of the 3BM screen. Table 7 lists how to the left of selected drives or units Enter or the Spacebar Display a drop...
Table 7: Working in 3BM 2 To do this Use these commands are available in 3BM, they appear at the bottom of the screen, or a field in the middle of that there are not shown, it to ... "Deleting a Unit" on the main screen: • Create Unit • Delete Unit • Maintain Unit • Settings • Information Alt+C Alt+D Alt+M Alt+S Alt+I www.3ware.com 61 Highlight one of the 3BM screen. Table 7 lists how to the left of selected drives or units Enter or the Spacebar Display a drop...
User Guide
Page 78
...information; The latest service packs should receive them Installing 3DM on a Microsoft Windows system The 3ware RAID controller works with Windows 2000, Windows XP, and Windows Server 2003. Or, if you ...command window opens, press any Windows release. During installation, you through the installation process. 4 On the 3DM Remote Monitoring and Security Configuration screen (see Figure 33), use the default port. • To allow remote administration, uncheck the second checkbox. Internet and Intranet connections are allowed. Chapter 6. 3DM 2 (3ware Disk Manager) Introduction 3ware...
...information; The latest service packs should receive them Installing 3DM on a Microsoft Windows system The 3ware RAID controller works with Windows 2000, Windows XP, and Windows Server 2003. Or, if you ...command window opens, press any Windows release. During installation, you through the installation process. 4 On the 3DM Remote Monitoring and Security Configuration screen (see Figure 33), use the default port. • To allow remote administration, uncheck the second checkbox. Internet and Intranet connections are allowed. Chapter 6. 3DM 2 (3ware Disk Manager) Introduction 3ware...
User Guide
Page 83
... controller from the web, replace "/mnt/" in this step.) For Linux: cd /mnt/packages/3dm2/linux/x86 ./install.3dm --u Note that contains your 3ware RAID controller. That way email alerts can be sent by 3DM, and administrators can access the 3DM web application through your browser to close any open.../cdrom /mnt 3 Change the directory and run the uninstall script: (For FreeBSD, replace "linux" with "freebsd" in the path shown in the previous command with "/root/" 4 Eject the CD-ROM disk when finished: cd /home eject cdrom Note: If 3DM Linux is reinstalled or restarted, close the server ...
... controller from the web, replace "/mnt/" in this step.) For Linux: cd /mnt/packages/3dm2/linux/x86 ./install.3dm --u Note that contains your 3ware RAID controller. That way email alerts can be sent by 3DM, and administrators can access the 3DM web application through your browser to close any open.../cdrom /mnt 3 Change the directory and run the uninstall script: (For FreeBSD, replace "linux" with "freebsd" in the path shown in the previous command with "/root/" 4 Eject the CD-ROM disk when finished: cd /home eject cdrom Note: If 3DM Linux is reinstalled or restarted, close the server ...
User Guide
Page 86
...below to start it will not be possible to remotely monitor the system (you must first change the time of the system containing the 3ware RAID controller. Viewing 3DM Remotely Using a Web Browser When remote administration is installed, login as Administrator. 2 Open Control Panel>Administrative Tools>... start automatically after installation and upon bootup. If you are in ). Note: When using 3DM to match the time of your 3ware RAID controller from a Windows command prompt, type ipconfig. If it does not, use 3DM to install the 3DM software on which 3DM is enabled on the 3DM...
...below to start it will not be possible to remotely monitor the system (you must first change the time of the system containing the 3ware RAID controller. Viewing 3DM Remotely Using a Web Browser When remote administration is installed, login as Administrator. 2 Open Control Panel>Administrative Tools>... start automatically after installation and upon bootup. If you are in ). Note: When using 3DM to match the time of your 3ware RAID controller from a Windows command prompt, type ipconfig. If it does not, use 3DM to install the 3DM software on which 3DM is enabled on the 3DM...
User Guide
Page 87
... Address of the system to 3DM, the Summary page shows a list of controllers installed in the computer at the URL you view in your 3ware RAID controller and the resources connected to see on a series of the screen gives you are organized on the screen, just click the Help button ... expect to it may be compatible with the 3DM Screens 3DM's features are connected. As you work in the menu bar. www.3ware.com 77 The main area of commands you have a question about your browser. Note: If you see a controller that is loaded; Working with the 3DM Screens Working ...
... Address of the system to 3DM, the Summary page shows a list of controllers installed in the computer at the URL you view in your 3ware RAID controller and the resources connected to see on a series of the screen gives you are organized on the screen, just click the Help button ... expect to it may be compatible with the 3DM Screens 3DM's features are connected. As you work in the menu bar. www.3ware.com 77 The main area of commands you have a question about your browser. Note: If you see a controller that is loaded; Working with the 3DM Screens Working ...
User Guide
Page 98
... specified with the policies Number of drives. This feature is only available in 3BM. For more information, see "Setting Unit Policies" on |off command. This policy can only be powered-up settings. By default, when Staggered Spinup is enabled, the ATA-6 scheme is ATA-6 or SATA OOB ...to x, depending on the number of ports on the 9000 series controller, you should be set using the autodetect=on page 111. 88 3ware Serial ATA RAID Controller User Guide It is possible to know if a drive supports this setting. There is strongly discouraged for newly added disks on a...
... specified with the policies Number of drives. This feature is only available in 3BM. For more information, see "Setting Unit Policies" on |off command. This policy can only be powered-up settings. By default, when Staggered Spinup is enabled, the ATA-6 scheme is ATA-6 or SATA OOB ...to x, depending on the number of ports on the 9000 series controller, you should be set using the autodetect=on page 111. 88 3ware Serial ATA RAID Controller User Guide It is possible to know if a drive supports this setting. There is strongly discouraged for newly added disks on a...