Acer AW2000h-AW17xhx Service Guide
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...SATA backplane board 27 SATA ports 28 Backplane connectors 29 Backplane jumpers 31 Backplane LED indicators 32 Hardware removal and installation 33 Hard disk drive removal and installation 34 Power supply removal and installation 36 Replacing a server node 37 PCI Express card removal and installation 38 Top cover removal and installation 40 Air duct removal and installation 41 Fan removal and installation 42 Heatsink removal and installation 43 CPU removal and installation 45 Memory removal and installation 47 Battery removal and installation 52 Optional parts installation...
...SATA backplane board 27 SATA ports 28 Backplane connectors 29 Backplane jumpers 31 Backplane LED indicators 32 Hardware removal and installation 33 Hard disk drive removal and installation 34 Power supply removal and installation 36 Replacing a server node 37 PCI Express card removal and installation 38 Top cover removal and installation 40 Air duct removal and installation 41 Fan removal and installation 42 Heatsink removal and installation 43 CPU removal and installation 45 Memory removal and installation 47 Battery removal and installation 52 Optional parts installation...
Acer AW2000h-AW17xhx Service Guide
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Table of Contents BIOS Setup 63 Main setup 64 Advanced Settings 65 Advanced Chipset Control 67 Security Settings 72 System Management Settings 73 Boot 75 Exit Options 76 BIOS Beep Codes 77 BIOS POST Error Messages List 81 Using Acer Smart Console 83 Accessing Acer Smart Console 84 Acer Smart Console user interface 85 vi
Table of Contents BIOS Setup 63 Main setup 64 Advanced Settings 65 Advanced Chipset Control 67 Security Settings 72 System Management Settings 73 Boot 75 Exit Options 76 BIOS Beep Codes 77 BIOS POST Error Messages List 81 Using Acer Smart Console 83 Accessing Acer Smart Console 84 Acer Smart Console user interface 85 vi
Acer AW2000h-AW17xhx Service Guide
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... the rack rails to support the server and gain access to internal components. Chapter 2 3 Chapter 2 Removal and replacement procedures Required tools You need the following procedures: • Extend the server from the rack. • Access the product rear panel If you can use the locking feature of the following items for some procedures: • T-10/T-15 Torx screwdriver (included with the server) Preparation procedures To access some...
... the rack rails to support the server and gain access to internal components. Chapter 2 3 Chapter 2 Removal and replacement procedures Required tools You need the following procedures: • Extend the server from the rack. • Access the product rear panel If you can use the locking feature of the following items for some procedures: • T-10/T-15 Torx screwdriver (included with the server) Preparation procedures To access some...
Acer AW2000h-AW17xhx Service Guide
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... installing a hot-plug device, it is not necessary to amber. NOTE: If the operating system automatically places the server in Standby mode. The front panel Power On/Standby button does not completely shut off system power. IMPORTANT:Pressing the UID button illuminates the blue UID LEDs on the front and rear panels. Portions of the rack. 4. Back up the server data. 2. When the server activates Standby power mode, the system power LED changes to power...
... installing a hot-plug device, it is not necessary to amber. NOTE: If the operating system automatically places the server in Standby mode. The front panel Power On/Standby button does not completely shut off system power. IMPORTANT:Pressing the UID button illuminates the blue UID LEDs on the front and rear panels. Portions of the rack. 4. Back up the server data. 2. When the server activates Standby power mode, the system power LED changes to power...
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... redundant power. An additional power supply module may be shut down independently of the other using the power button on changing jumper settings as well as specific jumper configuration for connecting processors with high-speed peripherals. (InfiniBand requires a QSFP connector.) InfiniBand Connector DDR InfiniBand QDR InfiniBand Model Variations GW170 F1 GW170hd F1 No Yes No Yes No No GW170hq F1 Yes No Yes Chapter 5 21 InfiniBand is a scalable serial communications link intended for individual boards in...
... redundant power. An additional power supply module may be shut down independently of the other using the power button on changing jumper settings as well as specific jumper configuration for connecting processors with high-speed peripherals. (InfiniBand requires a QSFP connector.) InfiniBand Connector DDR InfiniBand QDR InfiniBand Model Variations GW170 F1 GW170hd F1 No Yes No Yes No No GW170hq F1 Yes No Yes Chapter 5 21 InfiniBand is a scalable serial communications link intended for individual boards in...
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... server powered on page 38. 2. See "PCI Express card removal and installation" on , open the top cover. Connect the fan cable to provide the cooling for the system. Remove the fan module. Disconnect the fan cable from the chassis. 4. b. a. b. a. Determine which of the cables when connecting the cable. 42 Chapter 7 Install the new fan module. NOTE: Check the routing of the fans has failed. 3. Pull the fan up and away from the motherboard. Insert the new fan module into the chassis. Fan removal...
... server powered on page 38. 2. See "PCI Express card removal and installation" on , open the top cover. Connect the fan cable to provide the cooling for the system. Remove the fan module. Disconnect the fan cable from the chassis. 4. b. a. b. a. Determine which of the cables when connecting the cable. 42 Chapter 7 Install the new fan module. NOTE: Check the routing of the fans has failed. 3. Pull the fan up and away from the motherboard. Insert the new fan module into the chassis. Fan removal...
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... cables from the power outlets. 3. System Internal Inspection 1. Make sure nothing in your system, such as video drivers, network drivers, and SCSI drivers. For instructions on removing system cover, refer to their behaviour, see "Switch and LED indicators" on the system. If the problem is not blocked. 3. For any drivers used for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). For the LED locations and description of their appropriate connectors. 9. Unplug all cable connectors...
... cables from the power outlets. 3. System Internal Inspection 1. Make sure nothing in your system, such as video drivers, network drivers, and SCSI drivers. For instructions on removing system cover, refer to their behaviour, see "Switch and LED indicators" on the system. If the problem is not blocked. 3. For any drivers used for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). For the LED locations and description of their appropriate connectors. 9. Unplug all cable connectors...
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... in this manual. Above the key legend is the memory test. Starting the setup utility normally, the only visible Power-On Self-Test (POST) routine is an area reserved for a text message. Each main BIOS menu option is displayed at any of the screen below the copyright message. Grayed-out options cannot be accessed by entering the BIOS setup utility. The right frame displays the key legend. Changing configuration data The configuration data that can cause...
... in this manual. Above the key legend is the memory test. Starting the setup utility normally, the only visible Power-On Self-Test (POST) routine is an area reserved for a text message. Each main BIOS menu option is displayed at any of the screen below the copyright message. Grayed-out options cannot be accessed by entering the BIOS setup utility. The right frame displays the key legend. Changing configuration data The configuration data that can cause...
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... tests during a Halt State. Select Enabled to wait until the key is used . Wait For 'F1' If Error: Forces the system to display the OEM logo instead of Enhanced Halt State. When this feature to set to Disabled. Restore on the motherboard. The default setting for the system power to improve CPU performance. Select Power-Off for the CPU installed in your motherboard is set to Disabled, the ROM BIOS of data and instructions...
... tests during a Halt State. Select Enabled to wait until the key is used . Wait For 'F1' If Error: Forces the system to display the OEM logo instead of Enhanced Halt State. When this feature to set to Disabled. Restore on the motherboard. The default setting for the system power to improve CPU performance. Select Power-Off for the CPU installed in your motherboard is set to Disabled, the ROM BIOS of data and instructions...
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... reduce power consumption and heat dissipation. Simultaneous Multi-Threading: Set to Enabled to use the feature of Clock Spectrum, which will automatically set to Auto, the BIOS will result in increased CPU performance. C-State package limit setting: If set the limit on uncore auto-demote information. The options are Disable (Disable GV3) and Enable (Enable GV3). Intel Virtualization Technology: Select Enabled to use Virtualization Technology to allow the processor to...
... reduce power consumption and heat dissipation. Simultaneous Multi-Threading: Set to Enabled to use the feature of Clock Spectrum, which will automatically set to Auto, the BIOS will result in increased CPU performance. C-State package limit setting: If set the limit on uncore auto-demote information. The options are Disable (Disable GV3) and Enable (Enable GV3). Intel Virtualization Technology: Select Enabled to use Virtualization Technology to allow the processor to...
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... available when QPI Links Speed is the physical space between each DIMM module. Steps are in 0.5 °C increments. This is set of memory to run at the chassis inlet. QPI L0s and L1: This enables the QPI power state to low power. Memory Mode: Set the memory mode. • Independent - Each step is the temperature rise to the DIMM thermal zone. The motherboard uses two areas of operations in parallel. Steps...
... available when QPI Links Speed is the physical space between each DIMM module. Steps are in 0.5 °C increments. This is set of memory to run at the chassis inlet. QPI L0s and L1: This enables the QPI power state to low power. Memory Mode: Set the memory mode. • Independent - Each step is the temperature rise to the DIMM thermal zone. The motherboard uses two areas of operations in parallel. Steps...
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... I /O device assignments to use Legacy USB devices. IOH PCIE Max Payload Size: Some add-on card user guide for the desired setting. USB Functions: This feature allows you to select the drive type for an operating system that supports 48-bit LBA mode. • Block (Multi-Sector Transfer) - USB 2.0 Controller Mode: This setting allows you to decide how many onboard USB ports to native SATA mode. • Configure SATA#1 as - BIOS EHCI Hand-Off: Enable or disable BIOS Enhanced Host Controller Interface support to...
... I /O device assignments to use Legacy USB devices. IOH PCIE Max Payload Size: Some add-on card user guide for the desired setting. USB Functions: This feature allows you to select the drive type for an operating system that supports 48-bit LBA mode. • Block (Multi-Sector Transfer) - USB 2.0 Controller Mode: This setting allows you to decide how many onboard USB ports to native SATA mode. • Configure SATA#1 as - BIOS EHCI Hand-Off: Enable or disable BIOS Enhanced Host Controller Interface support to...
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... each PCI device installed on a PCI bus. It has a data transfer bandwidth of 11.1 MBs. Use Single Word DMA mode 0. Use Ultra DMA mode 4. Select Enable to enhance network connectivity and performance. SR-IOV Supported: Select Enabled to enable Single-Root I /O) Mode programs timing cycles between the IDE drive and the programmable IDE controller. PCI IDE BusMaster: When Enabled, the BIOS uses PCI bus mastering for the BIOS to automatically detect hard disk drive support. • 32Bit Data Transfer - It has a data transfer...
... each PCI device installed on a PCI bus. It has a data transfer bandwidth of 11.1 MBs. Use Single Word DMA mode 0. Use Ultra DMA mode 4. Select Enable to enhance network connectivity and performance. SR-IOV Supported: Select Enabled to enable Single-Root I /O) Mode programs timing cycles between the IDE drive and the programmable IDE controller. PCI IDE BusMaster: When Enabled, the BIOS uses PCI bus mastering for the BIOS to automatically detect hard disk drive support. • 32Bit Data Transfer - It has a data transfer...
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... display the CPU temperature status as configured in CPU overheat or system instability. However, consider checking the CPU fans and the 70 Chapter 9 Onboard LAN Option ROM Select: Select iSCSI to use the PXE Option ROM to boot computer using a network device. The processor is the baseline on the Fan Speed Control settings. This Temperature Threshold or Temperature Tolerance has been assigned at full speed. Select Disabled to this option is embedded by Intel in better CPU thermal management...
... display the CPU temperature status as configured in CPU overheat or system instability. However, consider checking the CPU fans and the 70 Chapter 9 Onboard LAN Option ROM Select: Select iSCSI to use the PXE Option ROM to boot computer using a network device. The processor is the baseline on the Fan Speed Control settings. This Temperature Threshold or Temperature Tolerance has been assigned at full speed. Select Disabled to this option is embedded by Intel in better CPU thermal management...
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... to hardware errors and to enable Windows Hardware Error Architecture (WHEA) support, which will be displayed (in degrees in the CPU. Headless Mode: Enables the system to Fan 4 Reading: This feature displays the fan speed readings from fan interfaces Fan1 through Fan4. User intervention: If the system buzzer and Overheat LED has activated, take action immediately by checking the system fans, chassis ventilation and room temperature to Enabled, APIC ACPI SCI IRQ is running hot. System Temperature...
... to hardware errors and to enable Windows Hardware Error Architecture (WHEA) support, which will be displayed (in degrees in the CPU. Headless Mode: Enables the system to Fan 4 Reading: This feature displays the fan speed readings from fan interfaces Fan1 through Fan4. User intervention: If the system buzzer and Overheat LED has activated, take action immediately by checking the system fans, chassis ventilation and room temperature to Enabled, APIC ACPI SCI IRQ is running hot. System Temperature...
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... serial port mode for your IPMI connection. Serial Port Mode: Allows you to allocate an IP address based on a request and grant basis. Select DHCP (Dynamic Host Configuration Protocol) to allow the host server to select the target terminal type for Console Redirection. This should not exceed 255. The options are 6 twodigit hexadecimal numbers (Based 16, 0 to a client computer or network device. Select Boot Loader to enable Remote Access support...
... serial port mode for your IPMI connection. Serial Port Mode: Allows you to allocate an IP address based on a request and grant basis. Select DHCP (Dynamic Host Configuration Protocol) to allow the host server to select the target terminal type for Console Redirection. This should not exceed 255. The options are 6 twodigit hexadecimal numbers (Based 16, 0 to a client computer or network device. Select Boot Loader to enable Remote Access support...
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... or management software when system status changes. When using the web UI through Acer Smart Console in a JAVA environment. Software requirements Supported environments: Microsoft Windows Vista, XP, Windows 2000, 2003 and Server 2008. Chapter 12 77 Green, amber and red indicators give a clear system health overview and sensor readings to help you to run in -band or out-of the operating system or applications. This feature enables remote installation of -band. User...
... or management software when system status changes. When using the web UI through Acer Smart Console in a JAVA environment. Software requirements Supported environments: Microsoft Windows Vista, XP, Windows 2000, 2003 and Server 2008. Chapter 12 77 Green, amber and red indicators give a clear system health overview and sensor readings to help you to run in -band or out-of the operating system or applications. This feature enables remote installation of -band. User...
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.... Acer Smart Console user interface The Acer Smart Console page opens once you to monitor the system's hardware parameters, such as fan performance, temperature sensors, voltages, and power status. The user interface includes a system status alert indicator, function list, menu bar, function title, section information. System Information The System Information menu includes options that may be displayed on the console. • Normal: The system is in the left -hand corner of the power supply, the fan speed, processor and...
.... Acer Smart Console user interface The Acer Smart Console page opens once you to monitor the system's hardware parameters, such as fan performance, temperature sensors, voltages, and power status. The user interface includes a system status alert indicator, function list, menu bar, function title, section information. System Information The System Information menu includes options that may be displayed on the console. • Normal: The system is in the left -hand corner of the power supply, the fan speed, processor and...
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... and manage power remotely. Operator privilege can not disable individual channels or change the behavior of the out-of-band interfaces. for disabling a communication channel. Remote Control The Remote Control menu allows you are connected directly to the server. This menu include two options: KVM Remote Console Redirection and Server Power Control. The web browser downloads and automatically launches the remote console application. For more information about the KVM Remote Console application, refer to all BMC commands, including configuration commands...
... and manage power remotely. Operator privilege can not disable individual channels or change the behavior of the out-of-band interfaces. for disabling a communication channel. Remote Control The Remote Control menu allows you are connected directly to the server. This menu include two options: KVM Remote Console Redirection and Server Power Control. The web browser downloads and automatically launches the remote console application. For more information about the KVM Remote Console application, refer to all BMC commands, including configuration commands...
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... server. Maintenance Firmware Update Maintenance allows you to the factory default settings. The Firmware Upload page appears. 2. Factory default Factory Default allows you to locate the firmware image file. 3. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. Miscellaneous POST snooping POST snooping allows you to reset IPMI to upgrade the BMC firmware (including Acer Smart Console and FRU information). Click Browse to query the POST (Power-On Self Test) Snooping code for your console...
... server. Maintenance Firmware Update Maintenance allows you to the factory default settings. The Firmware Upload page appears. 2. Factory default Factory Default allows you to locate the firmware image file. 3. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. Miscellaneous POST snooping POST snooping allows you to reset IPMI to upgrade the BMC firmware (including Acer Smart Console and FRU information). Click Browse to query the POST (Power-On Self Test) Snooping code for your console...