Data Sheet
Page 4
...; www.arlo.com/warranty Camera • Resolution: Up to 300 feet line of sight • Wire-Free motion detection - Adjustable up to 25 feet • Adjustable sound detection • Automatic email alerts and push notifications • Rechargeable battery and AC power options • Magnetic charging and mounting • Battery life varies based on environmental factors, including physical obstructions, construction materials, and wireless interference. STE...
...; www.arlo.com/warranty Camera • Resolution: Up to 300 feet line of sight • Wire-Free motion detection - Adjustable up to 25 feet • Adjustable sound detection • Automatic email alerts and push notifications • Rechargeable battery and AC power options • Magnetic charging and mounting • Battery life varies based on environmental factors, including physical obstructions, construction materials, and wireless interference. STE...
User Manual
Page 2
... battery into your camera 13 The camera battery...13 The Arlo Ultra Camera LED...15 Tips for optimal WiFi performance 15 Magnetic mount...16 Install the Arlo Outdoor Mount...17 Install an Anti-Theft Mount...18 Connect your camera to the Arlo solar panel (sold separately 19 Your Arlo Ultra camera's field of view 19 Position your camera to detect motion in specific areas 20 Test motion detection...21 Arm your camera to Know Your Ultra 2 Camera 6 Get the Arlo app...6 Meet your camera...
... battery into your camera 13 The camera battery...13 The Arlo Ultra Camera LED...15 Tips for optimal WiFi performance 15 Magnetic mount...16 Install the Arlo Outdoor Mount...17 Install an Anti-Theft Mount...18 Connect your camera to the Arlo solar panel (sold separately 19 Your Arlo Ultra camera's field of view 19 Position your camera to detect motion in specific areas 20 Test motion detection...21 Arm your camera to Know Your Ultra 2 Camera 6 Get the Arlo app...6 Meet your camera...
User Manual
Page 3
... motion stops 45 Control whether the spotlight turns on when motion is detected at night 46 Change audio sensitivity...46 Add a rule with a base station siren trigger 47 Manage alerts...47 Schedule your camera rules...48 Set up Arlo Geofencing...49 Geofencing with multiple mobile devices 51 Custom modes...52 Detect audio alarms with your Arlo password...35 Reset a forgotten password...35 Grant access to friends...36 5. Ultra Series 4K UHD Wire-Free Security Camera System...
... motion stops 45 Control whether the spotlight turns on when motion is detected at night 46 Change audio sensitivity...46 Add a rule with a base station siren trigger 47 Manage alerts...47 Schedule your camera rules...48 Set up Arlo Geofencing...49 Geofencing with multiple mobile devices 51 Custom modes...52 Detect audio alarms with your Arlo password...35 Reset a forgotten password...35 Grant access to friends...36 5. Ultra Series 4K UHD Wire-Free Security Camera System...
User Manual
Page 4
Arlo Connect 74 Use Arlo with Amazon Alexa...74 Add Arlo devices to the Apple Home app 75 Add Arlo Ultra to the Google Assistant app 77 Use Arlo with Siren settings 62 Remove a device from your account 64 8. FAQs and Troubleshooting 78 FAQs...78 Battery FAQs...79 The Arlo app doesn't recognize my device 80 Troubleshoot two-step verification 80 Contents 4 User Manual Use SD Card Storage 65 Insert a microSD card...
Arlo Connect 74 Use Arlo with Amazon Alexa...74 Add Arlo devices to the Apple Home app 75 Add Arlo Ultra to the Google Assistant app 77 Use Arlo with Siren settings 62 Remove a device from your account 64 8. FAQs and Troubleshooting 78 FAQs...78 Battery FAQs...79 The Arlo app doesn't recognize my device 80 Troubleshoot two-step verification 80 Contents 4 User Manual Use SD Card Storage 65 Insert a microSD card...
User Manual
Page 9
See Charge batteries in the Arlo Ultra dual charging station (sold separately) on hand. • Arlo XL Rechargeable Battery with housing. • Anti-Theft Mount. Ultra Series 4K UHD Wire-Free Security Camera System • Arlo rechargeable battery. Get to Know Your Ultra 2 Camera 9 User Manual Keep fully charged spare batteries on page 14. • Upgrade your spare Arlo Ultra camera batteries. See Install an Anti-Theft Mount on page 18. • Arlo Dual Charging Station. Charge your Arlo subscription. For more information,visit What...
See Charge batteries in the Arlo Ultra dual charging station (sold separately) on hand. • Arlo XL Rechargeable Battery with housing. • Anti-Theft Mount. Ultra Series 4K UHD Wire-Free Security Camera System • Arlo rechargeable battery. Get to Know Your Ultra 2 Camera 9 User Manual Keep fully charged spare batteries on page 14. • Upgrade your spare Arlo Ultra camera batteries. See Install an Anti-Theft Mount on page 18. • Arlo Dual Charging Station. Charge your Arlo subscription. For more information,visit What...
User Manual
Page 11
... SmartHub VMB5000 The LED blinks once when the SmartHub is in . A firmware update or a reset is first powered on the front of the SmartHub. The LED on . Ultra Series 4K UHD Wire-Free Security Camera System The SmartHub LED The SmartHub LED located on the front panel indicates the status of the base station lights. The SmartHub paired with Siren. Connect a Base Station with Siren Your Ultra Camera uses WiFi to connect to the Internet...
... SmartHub VMB5000 The LED blinks once when the SmartHub is in . A firmware update or a reset is first powered on the front of the SmartHub. The LED on . Ultra Series 4K UHD Wire-Free Security Camera System The SmartHub LED The SmartHub LED located on the front panel indicates the status of the base station lights. The SmartHub paired with Siren. Connect a Base Station with Siren Your Ultra Camera uses WiFi to connect to the Internet...
User Manual
Page 12
... a camera. • Fast blinking blue. A firmware update is too far from the base station. The base station is connected to the Internet and to the Internet. The base station is synching with a camera. • Solid amber. The base station is transmitting data. Ultra Series 4K UHD Wire-Free Security Camera System Base Station LED (VMB4500) The LED located on . The base station is connected to an Arlo camera...
... a camera. • Fast blinking blue. A firmware update is too far from the base station. The base station is connected to the Internet and to the Internet. The base station is synching with a camera. • Solid amber. The base station is transmitting data. Ultra Series 4K UHD Wire-Free Security Camera System Base Station LED (VMB4500) The LED located on . The base station is connected to an Arlo camera...
User Manual
Page 15
... is powered on the Arlo Ultra camera blinks blue. 5. The battery only inserts one way. The camera is out of activities such as pairing the camera and updating the camera firmware. • Slow blinking blue. The LED on . Ultra Series 4K UHD Wire-Free Security Camera System 4. The camera paired with the SmartHub. • Fast blinking blue. The distance between the camera and SmartHub. Get Started 15 User Manual The Arlo Ultra Camera LED The LED on the camera lights when the camera...
... is powered on the Arlo Ultra camera blinks blue. 5. The battery only inserts one way. The camera is out of activities such as pairing the camera and updating the camera firmware. • Slow blinking blue. The LED on . Ultra Series 4K UHD Wire-Free Security Camera System 4. The camera paired with the SmartHub. • Fast blinking blue. The distance between the camera and SmartHub. Get Started 15 User Manual The Arlo Ultra Camera LED The LED on the camera lights when the camera...
User Manual
Page 18
..., with its battery into the AntiTheft Mount housing. 3. Note: To release your Anti-Theft Mount on the wall plate. • Turn the housing clockwise, until it with your Anti-Theft Mount. 4. To attach the housing to lock the camera in the package with screws. Insert your Anti-Theft Mount: 1. Note: If you are also sold separately. Ultra Series 4K UHD Wire-Free Security Camera System Install an Anti-Theft Mount Some Arlo Ultra kits include an Anti-Theft Mount. Get Started 18 User Manual
..., with its battery into the AntiTheft Mount housing. 3. Note: To release your Anti-Theft Mount on the wall plate. • Turn the housing clockwise, until it with your Anti-Theft Mount. 4. To attach the housing to lock the camera in the package with screws. Insert your Anti-Theft Mount: 1. Note: If you are also sold separately. Ultra Series 4K UHD Wire-Free Security Camera System Install an Anti-Theft Mount Some Arlo Ultra kits include an Anti-Theft Mount. Get Started 18 User Manual
User Manual
Page 21
... camera LED blinks amber when motion is receiving at its current location. Get Started 21 User Manual Ultra Series 4K UHD Wire-Free Security Camera System Use camera positioning to aim your camera detects motion and the rules it uses to record and alert you by selecting a mode. Tap Settings > My Devices. 3. The signal strength bar indicates the WiFi signal that your camera to enter the motion sensitivity level that you might see 5. The Arlo...
... camera LED blinks amber when motion is receiving at its current location. Get Started 21 User Manual Ultra Series 4K UHD Wire-Free Security Camera System Use camera positioning to aim your camera detects motion and the rules it uses to record and alert you by selecting a mode. Tap Settings > My Devices. 3. The signal strength bar indicates the WiFi signal that your camera to enter the motion sensitivity level that you might see 5. The Arlo...
User Manual
Page 22
... each camera feed Battery charge WiFi signal from the SmartHub Audio detection is on Camera feed Tap the camera feed to view device settings for sound and motion detection are gray. Live camera feed This camera is disarmed. The time the current snapshot was taken This camera is armed to Devices, Library, Modes, or Settings. Arlo Ultra Basics When you open the Arlo app, the Devices page displays your camera...
... each camera feed Battery charge WiFi signal from the SmartHub Audio detection is on Camera feed Tap the camera feed to view device settings for sound and motion detection are gray. Live camera feed This camera is disarmed. The time the current snapshot was taken This camera is armed to Devices, Library, Modes, or Settings. Arlo Ultra Basics When you open the Arlo app, the Devices page displays your camera...
User Manual
Page 44
... 1. Ultra Series 4K UHD Wire-Free Security Camera System Select a mode You can also activate Mute Notifications directly from the Arlo app. This is great for a party when you can select a mode or set modes to activate according to mute notifications. Tap Settings > Mute Notifications. 3. Tap a mode to Off. Open the Arlo app. 2. A list of remaining time until you are muting notifications. Modes, Rules, and Alerts 44 User Manual Open the Arlo app. 2. The mode...
... 1. Ultra Series 4K UHD Wire-Free Security Camera System Select a mode You can also activate Mute Notifications directly from the Arlo app. This is great for a party when you can select a mode or set modes to activate according to mute notifications. Tap Settings > Mute Notifications. 3. Tap a mode to Off. Open the Arlo app. 2. A list of remaining time until you are muting notifications. Modes, Rules, and Alerts 44 User Manual Open the Arlo app. 2. The mode...
User Manual
Page 47
... your smartphone, send you must install the Arlo app on your smartphone or mobile device, you added the siren trigger. Tap Edit next to the mode. 5. Tap Edit next to the mode. Select the Turn Siren ON check box. 7. Tap the SmartHub. 4. Note: Arlo Ultra Cameras include a siren. To receive Arlo notifications on page 25. Modes, Rules, and Alerts 47 User Manual Ultra Series 4K UHD Wire-Free Security Camera System Add a rule with a base station...
... your smartphone, send you must install the Arlo app on your smartphone or mobile device, you added the siren trigger. Tap Edit next to the mode. 5. Tap Edit next to the mode. Select the Turn Siren ON check box. 7. Tap the SmartHub. 4. Note: Arlo Ultra Cameras include a siren. To receive Arlo notifications on page 25. Modes, Rules, and Alerts 47 User Manual Ultra Series 4K UHD Wire-Free Security Camera System Add a rule with a base station...
User Manual
Page 49
... hundred meters. Prepare your device. 2. For Arlo Geofencing to work on . Ultra Series 4K UHD Wire-Free Security Camera System 4. Change the start and stop times and tap Save. Geofencing accuracy For accuracy, geofencing uses a combination of zone. Enable GPS or location services so that you must adjust the settings on each mobile device that Arlo can use your mobile device is in zone or out of GPS, cellular data...
... hundred meters. Prepare your device. 2. For Arlo Geofencing to work on . Ultra Series 4K UHD Wire-Free Security Camera System 4. Change the start and stop times and tap Save. Geofencing accuracy For accuracy, geofencing uses a combination of zone. Enable GPS or location services so that you must adjust the settings on each mobile device that Arlo can use your mobile device is in zone or out of GPS, cellular data...
User Manual
Page 50
... the camera detects motion while they 're home. Your camera uses this mode when your mobile device is outside the radius of your mobile device. Geofencing works only if Arlo can locate your camera's location. Tap Device Location and enter a name for the first time and set up modes 1. Ultra Series 4K UHD Wire-Free Security Camera System Android devices • Location permission = On • Location services = On • Battery saver...
... the camera detects motion while they 're home. Your camera uses this mode when your mobile device is outside the radius of your mobile device. Geofencing works only if Arlo can locate your camera's location. Tap Device Location and enter a name for the first time and set up modes 1. Ultra Series 4K UHD Wire-Free Security Camera System Android devices • Location permission = On • Location services = On • Battery saver...
User Manual
Page 51
... enabled on page 82. Ultra Series 4K UHD Wire-Free Security Camera System 10. For troubleshooting tips, see Enable or disable geofencing for the mobile device that you don't want to the Arlo app on his or her mobile device and the GPS or location service is still home, the cameras stay disarmed in , last-out principal to manage households where more than one is...
... enabled on page 82. Ultra Series 4K UHD Wire-Free Security Camera System 10. For troubleshooting tips, see Enable or disable geofencing for the mobile device that you don't want to the Arlo app on his or her mobile device and the GPS or location service is still home, the cameras stay disarmed in , last-out principal to manage households where more than one is...
User Manual
Page 54
... your detector's alarm pattern, see the instructions that you can detect sound and motion. 4. During the test, place your Arlo Ultra Camera within two feet of silence). Open the Arlo app. 3. Select the camera. Ultra Series 4K UHD Wire-Free Security Camera System Newer smoke detectors tend to emit a T3 alarm (three intermittent beeps followed by a period of silence), and carbon monoxide detectors emit a T4 alarm (four intermittent beeps followed by a period of your detector or search online for compatibility with Alarm...
... your detector's alarm pattern, see the instructions that you can detect sound and motion. 4. During the test, place your Arlo Ultra Camera within two feet of silence). Open the Arlo app. 3. Select the camera. Ultra Series 4K UHD Wire-Free Security Camera System Newer smoke detectors tend to emit a T3 alarm (three intermittent beeps followed by a period of silence), and carbon monoxide detectors emit a T4 alarm (four intermittent beeps followed by a period of your detector or search online for compatibility with Alarm...
User Manual
Page 56
... a camera. 4. Open the Arlo app. 3. Ultra Series 4K UHD Wire-Free Security Camera System Test the Alarm Detection range After a successful compatibility test, we recommend that you test the Alarm Detection range when you can edit rules to turn off push notifications. (See Test the Alarm Detection range on page 56.) Modes, Rules, and Alerts 56 User Manual In the Audio Alerts section, deselect the slider next to Smoke/CO Alarm and All Other Audio settings. 5. Turn off...
... a camera. 4. Open the Arlo app. 3. Ultra Series 4K UHD Wire-Free Security Camera System Test the Alarm Detection range After a successful compatibility test, we recommend that you test the Alarm Detection range when you can edit rules to turn off push notifications. (See Test the Alarm Detection range on page 56.) Modes, Rules, and Alerts 56 User Manual In the Audio Alerts section, deselect the slider next to Smoke/CO Alarm and All Other Audio settings. 5. Turn off...
User Manual
Page 82
... Wire-Free Security Camera System Activity zones and CVR aren't working These features are available only while the camera is interfering with Arlo Geofencing. To use Arlo Geofencing, disable any apps that 's enabled for geofencing on your camera and the zones aren't operating, make sure that your camera to the Arlo Solar Panel (sold separately) to friends on your camera isn't plugged in . See Prepare your mobile device can only change Home/Away modes...
... Wire-Free Security Camera System Activity zones and CVR aren't working These features are available only while the camera is interfering with Arlo Geofencing. To use Arlo Geofencing, disable any apps that 's enabled for geofencing on your camera and the zones aren't operating, make sure that your camera to the Arlo Solar Panel (sold separately) to friends on your camera isn't plugged in . See Prepare your mobile device can only change Home/Away modes...
User Manual
Page 88
... User Manual Reset the SmartHub to factory settings Performing a factory reset returns your SmartHub to the default settings. When the SmartHub reset completes, the LEDs on the front to press and hold the Reset button for the LED on the front of the SmartHub blink amber. It also removes the serial number from your Arlo account. 2. Ultra Series 4K UHD Wire-Free Security Camera System • Internet router model. • List of other devices connected directly...
... User Manual Reset the SmartHub to factory settings Performing a factory reset returns your SmartHub to the default settings. When the SmartHub reset completes, the LEDs on the front to press and hold the Reset button for the LED on the front of the SmartHub blink amber. It also removes the serial number from your Arlo account. 2. Ultra Series 4K UHD Wire-Free Security Camera System • Internet router model. • List of other devices connected directly...