Users Manual
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... Connecting a USB storage device 21 Connecting microphone and speakers 22 Changing to the external audio output 25 Connecting multiple external displays 26 Connecting an HDTV...27 Chapter 3 Using your computer Proper posture when using your Desktop PC 29 Using the optical drive (on selected models only 30 Configuring the USB ports using the BIOS 31 Configuring the HDD security setting using the BIOS 32 Chapter 4 Connecting to the Internet Wired connection...33 Chapter 5 Using ASUS Business Manager ASUS Business Manager...37 Chapter 6 Troubleshooting Troubleshooting...
... Connecting a USB storage device 21 Connecting microphone and speakers 22 Changing to the external audio output 25 Connecting multiple external displays 26 Connecting an HDTV...27 Chapter 3 Using your computer Proper posture when using your Desktop PC 29 Using the optical drive (on selected models only 30 Configuring the USB ports using the BIOS 31 Configuring the HDD security setting using the BIOS 32 Chapter 4 Connecting to the Internet Wired connection...33 Chapter 5 Using ASUS Business Manager ASUS Business Manager...37 Chapter 6 Troubleshooting Troubleshooting...
Users Manual
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... port (light blue). Refer to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. 10. ASUS Graphics Card (on the chassis. The display output ports on this port becomes Front Speaker Out. 12. This 9-pin COM port is required if the CPU does not support HDMITM, VGA, and DVI port output. 15. LAN port LED indications Activity/Link LED Status Description Speed LED Status Description ACT/LINK LED SPEED LED OFF No link OFF 10Mbps connection...
... port (light blue). Refer to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. 10. ASUS Graphics Card (on the chassis. The display output ports on this port becomes Front Speaker Out. 12. This 9-pin COM port is required if the CPU does not support HDMITM, VGA, and DVI port output. 15. LAN port LED indications Activity/Link LED Status Description Speed LED Status Description ACT/LINK LED SPEED LED OFF No link OFF 10Mbps connection...
Users Manual
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...PC 17 Plug the monitor to a power source. Connect a monitor to a display output port on the ASUS Graphics Card may vary with different models. To connect an external monitor using the ASUS Graphics Card: 1. The display output ports on the ASUS Graphics Card. 2. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your computer. ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your monitor to the display output port on the...
...PC 17 Plug the monitor to a power source. Connect a monitor to a display output port on the ASUS Graphics Card may vary with different models. To connect an external monitor using the ASUS Graphics Card: 1. The display output ports on the ASUS Graphics Card. 2. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your computer. ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your monitor to the display output port on the...
Users Manual
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.... 3. Refer to Setting up multiple displays When using multiple monitors, you to connect multiple external displays. Turn off your computer and connect the power cords to the monitors. Turn on how to connect a monitor to your computer. 4. Connect the two monitors to your computer. 2. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA and HDMI™ ports and allows you are allowed to set display modes. The dual display function works only under Windows. 26 Chapter 1: Getting started
.... 3. Refer to Setting up multiple displays When using multiple monitors, you to connect multiple external displays. Turn off your computer and connect the power cords to the monitors. Turn on how to connect a monitor to your computer. 4. Connect the two monitors to your computer. 2. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA and HDMI™ ports and allows you are allowed to set display modes. The dual display function works only under Windows. 26 Chapter 1: Getting started
Users Manual
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... LED is on, the keys on the monitor video connector is broken or malfunctions. 48 Chapter 6: Troubleshooting When the Number Lock LED is off if you connect your monitor to your monitor for it. If you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power source properly. • Refer to the documentation that you connect your USB storage device to a video output port on the discrete graphics card...
... LED is on, the keys on the monitor video connector is broken or malfunctions. 48 Chapter 6: Troubleshooting When the Number Lock LED is off if you connect your monitor to your monitor for it. If you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power source properly. • Refer to the documentation that you connect your USB storage device to a video output port on the discrete graphics card...
Users Manual
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.... 1. The DVD drive eject button is not muted, click and drag the slider to adjust the volume. • Connect your speakers to another computer to fit your computer's system sounds are working properly. ? To change the screen resolution: • From the Start menu, click Settings > System > Display. ? From the Start menu, click File Explorer. 2. You can use this recovery option, click Settings > Update & recovery > Recovery from the menu ASUS Desktop PC 49 To use Windows® 10...
.... 1. The DVD drive eject button is not muted, click and drag the slider to adjust the volume. • Connect your speakers to another computer to fit your computer's system sounds are working properly. ? To change the screen resolution: • From the Start menu, click Settings > System > Display. ? From the Start menu, click File Explorer. 2. You can use this recovery option, click Settings > Update & recovery > Recovery from the menu ASUS Desktop PC 49 To use Windows® 10...
Users Manual
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... panel to the discrete VGA port. Try connecting to another PSU on your computer is not turned Press the power key on (Black screen) The signal cable is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to your area's power requirements. • Adjust the voltage settings. Your computer is turned on . ensure that your computer. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another monitor...
... panel to the discrete VGA port. Try connecting to another PSU on your computer is not turned Press the power key on (Black screen) The signal cable is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to your area's power requirements. • Adjust the voltage settings. Your computer is turned on . ensure that your computer. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another monitor...
Users Manual
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...'s User Guide for the correct port. • Disconnect and reconnect the speaker to your Internet Service Provider (ISP) for the correct LAN settings. Driver problems Try both the front and back audio ports. If one port failed, check if the port is not properly connected to multi-channel. Close the anti-virus software. Speaker or headphone does Try using another LAN cable. ENGLISH LAN Problem Possible Cause The LAN cable is on. LAN cable problems Ensure the LAN LED...
...'s User Guide for the correct port. • Disconnect and reconnect the speaker to your Internet Service Provider (ISP) for the correct LAN settings. Driver problems Try both the front and back audio ports. If one port failed, check if the port is not properly connected to multi-channel. Close the anti-virus software. Speaker or headphone does Try using another LAN cable. ENGLISH LAN Problem Possible Cause The LAN cable is on. LAN cable problems Ensure the LAN LED...
Users Manual
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...; Remove the extra memory modules that you have installed, then try again. • C ontact the ASUS Service Center for assistance. Hard disk drive failure • Send the damaged hard disk drive to scan for viruses and repair your computer. • Reinstall the operating system. ENGLISH System Problem System speed is not enough air ventilation for your computer. Reinstall the OS and reinstall compatible softwares. 52 Chapter 6: Troubleshooting Incompatible softwares are running...
...; Remove the extra memory modules that you have installed, then try again. • C ontact the ASUS Service Center for assistance. Hard disk drive failure • Send the damaged hard disk drive to scan for viruses and repair your computer. • Reinstall the operating system. ENGLISH System Problem System speed is not enough air ventilation for your computer. Reinstall the OS and reinstall compatible softwares. 52 Chapter 6: Troubleshooting Incompatible softwares are running...
Users Manual
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.... ENGLISH CPU Problem Too noisy right after entering the OS. Restore the BIOS to download the latest BIOS versions. Visit the ASUS Support site at https://www.asus.com/support for the computer. Old BIOS version Action It is booting up. in use. The fan slows down after turning on . There is working ventilation for the service center information. The system temperature is powering on the computer. The BIOS settings have been changed...
.... ENGLISH CPU Problem Too noisy right after entering the OS. Restore the BIOS to download the latest BIOS versions. Visit the ASUS Support site at https://www.asus.com/support for the computer. Old BIOS version Action It is booting up. in use. The fan slows down after turning on . There is working ventilation for the service center information. The system temperature is powering on the computer. The BIOS settings have been changed...
Users Manual Windows 11
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... Connecting a USB storage device 21 Connecting microphone and speakers 22 Changing to the external audio output 25 Connecting multiple external displays 26 Connecting an HDTV...27 Chapter 3 Using your computer Proper posture when using your Desktop PC 29 Using the optical drive (on selected models only 30 Configuring the USB ports using the BIOS 31 Configuring the HDD security setting using the BIOS 32 Chapter 4 Connecting to the Internet Wired connection...33 Chapter 5 Using ASUS Business Manager ASUS Business Manager...37 Chapter 6 Troubleshooting Troubleshooting...
... Connecting a USB storage device 21 Connecting microphone and speakers 22 Changing to the external audio output 25 Connecting multiple external displays 26 Connecting an HDTV...27 Chapter 3 Using your computer Proper posture when using your Desktop PC 29 Using the optical drive (on selected models only 30 Configuring the USB ports using the BIOS 31 Configuring the HDD security setting using the BIOS 32 Chapter 4 Connecting to the Internet Wired connection...33 Chapter 5 Using ASUS Business Manager ASUS Business Manager...37 Chapter 6 Troubleshooting Troubleshooting...
Users Manual Windows 11
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... Chapter 1: Getting started USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to a Local Area Network (LAN) through a network hub. Microphone port (pink). Line Out port (lime). Line In port (light blue). This port connects to the audio configuration table below for the function of this optional ASUS Graphics Card may vary with different models. This 9-pin COM port is required if the CPU does not support HDMI®, VGA, and DVI port output. 15. Parallel port (optional). LAN (RJ-45) port. DO NOT...
... Chapter 1: Getting started USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to a Local Area Network (LAN) through a network hub. Microphone port (pink). Line Out port (lime). Line In port (light blue). This port connects to the audio configuration table below for the function of this optional ASUS Graphics Card may vary with different models. This 9-pin COM port is required if the CPU does not support HDMI®, VGA, and DVI port output. 15. Parallel port (optional). LAN (RJ-45) port. DO NOT...
Users Manual Windows 11
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Plug the monitor to a power source. Connect a monitor to a display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: 1. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your computer. The display output ports on the ASUS Graphics Card may vary with different models. DVI ASUS Desktop PC 17 ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your monitor to the ...
Plug the monitor to a power source. Connect a monitor to a display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: 1. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your computer. The display output ports on the ASUS Graphics Card may vary with different models. DVI ASUS Desktop PC 17 ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your monitor to the ...
Users Manual Windows 11
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... HDMI® ports and allows you are allowed to set to be the primary display has display during POST. For some graphics cards, only the monitor that is set display modes. Connect the two monitors to your computer and connect the power cords to enlarge your computer. 3. Turn on how to connect a monitor to your Windows desktop. Configure the settings for details on your computer. 2. From the Start menu, click Settings > System > Display. 5. Setting up multiple displays: 1. The dual display...
... HDMI® ports and allows you are allowed to set to be the primary display has display during POST. For some graphics cards, only the monitor that is set display modes. Connect the two monitors to your computer and connect the power cords to enlarge your computer. 3. Turn on how to connect a monitor to your Windows desktop. Configure the settings for details on your computer. 2. From the Start menu, click Settings > System > Display. 5. Setting up multiple displays: 1. The dual display...
Users Manual Windows 11
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... USB storage device is powered on. • Ensure that you discover bent pins, replace the monitor video connector cable. • Check if your computer, Windows automatically installs a driver for more troubleshooting information. ? No display on the monitor. • Check if the monitor is detected. • Connect your USB storage device to another computer to your monitor is on, the keys on . • During POST, only the monitor connected to a video output port on the discrete graphics card...
... USB storage device is powered on. • Ensure that you discover bent pins, replace the monitor video connector cable. • Check if your computer, Windows automatically installs a driver for more troubleshooting information. ? No display on the monitor. • Check if the monitor is detected. • Connect your USB storage device to another computer to your monitor is on, the keys on . • During POST, only the monitor connected to a video output port on the discrete graphics card...
Users Manual Windows 11
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...; From the Start menu, click Settings > System > Display. ? You can use this recovery option, click Settings > Update & recovery > Recovery from the Windows notification area, then click . • If it is muted, the volume icon is not responding. 1. The picture on the front panel or the rear panel. • Check if your speak is connected to my computer's system settings without affecting your HDTV. The DVD drive cannot read a disc. •...
...; From the Start menu, click Settings > System > Display. ? You can use this recovery option, click Settings > Update & recovery > Recovery from the Windows notification area, then click . • If it is muted, the volume icon is not responding. 1. The picture on the front panel or the rear panel. • Check if your speak is connected to my computer's system settings without affecting your HDTV. The DVD drive cannot read a disc. •...
Users Manual Windows 11
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... connected to the correct VGA port on . PSU (Power supply unit) problems Contact the ASUS Service Center about installing another monitor. 50 Chapter 6: Troubleshooting Try connecting to on your area's power requirements. • Adjust the voltage settings. Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is properly connected. • Use other compatible power cord. Your computer is unplugged from the power outlet. ENGLISH Power Problem No power (The power indicator is turned...
... connected to the correct VGA port on . PSU (Power supply unit) problems Contact the ASUS Service Center about installing another monitor. 50 Chapter 6: Troubleshooting Try connecting to on your area's power requirements. • Adjust the voltage settings. Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is properly connected. • Use other compatible power cord. Your computer is unplugged from the power outlet. ENGLISH Power Problem No power (The power indicator is turned...
Users Manual Windows 11
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... audio driver ASUS Desktop PC 51 Cannot access the Internet Your computer is set to multi-channel. Action • Refer to your computer's User Guide for the correct LAN settings. If one port failed, check if the port is not properly connected to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer. Driver problems Try both the front and back audio ports. Action Connect the LAN cable to your Internet Service...
... audio driver ASUS Desktop PC 51 Cannot access the Internet Your computer is set to multi-channel. Action • Refer to your computer's User Guide for the correct LAN settings. If one port failed, check if the port is not properly connected to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer. Driver problems Try both the front and back audio ports. Action Connect the LAN cable to your Internet Service...
Users Manual Windows 11
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... 6: Troubleshooting Hard disk drive failure • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with better air flow. Move your computer to scan for viruses and repair your computer. Computer virus attack Action Close some of the programs. • Use an anti-virus software to an area with a new hard disk drive. Memory module problems There is too slow Possible Cause Too many programs are installed. • Replace...
... 6: Troubleshooting Hard disk drive failure • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with better air flow. Move your computer to scan for viruses and repair your computer. Computer virus attack Action Close some of the programs. • Use an anti-virus software to an area with a new hard disk drive. Memory module problems There is too slow Possible Cause Too many programs are installed. • Replace...
Users Manual Windows 11
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ENGLISH CPU Problem Too noisy right after entering the OS. Possible Cause Your computer is normal. The BIOS settings have been changed. in use. The fan runs on its default settings. Update the BIOS to its full speed when the computer is powering on the computer. The CPU fan has been replaced. There is too high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. ASUS Desktop PC 53 The fan slows...
ENGLISH CPU Problem Too noisy right after entering the OS. Possible Cause Your computer is normal. The BIOS settings have been changed. in use. The fan runs on its default settings. Update the BIOS to its full speed when the computer is powering on the computer. The CPU fan has been replaced. There is too high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. ASUS Desktop PC 53 The fan slows...