G20AJ Users Manual English
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... this manual, including the products and software described in it, may not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of ASUSTeK Computer Inc. ("ASUS"). Product warranty or service will not be registered trademarks or copyrights of their respective companies, and are used only for backup purposes, without intent to the owners...
... this manual, including the products and software described in it, may not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of ASUSTeK Computer Inc. ("ASUS"). Product warranty or service will not be registered trademarks or copyrights of their respective companies, and are used only for backup purposes, without intent to the owners...
G20AJ Users Manual English
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... Turning your computer ON...19 Chapter 2: Connecting devices to your computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV...26 Chapter 3: Using your computer Proper posture when using your Desktop PC 27 Using the optical drive...28 Chapter 4: Connecting to the Internet Wired connection...29 Wi-Fi connection (on selected models only 31 Chapter 5: Troubleshooting Troubleshooting...33 Appendix Windows® 8.1 User Manual Starting for the first time...43 Windows® 8.1 lock screen...
... Turning your computer ON...19 Chapter 2: Connecting devices to your computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV...26 Chapter 3: Using your computer Proper posture when using your Desktop PC 27 Using the optical drive...28 Chapter 4: Connecting to the Internet Wired connection...29 Wi-Fi connection (on selected models only 31 Chapter 5: Troubleshooting Troubleshooting...33 Appendix Windows® 8.1 User Manual Starting for the first time...43 Windows® 8.1 lock screen...
G20AJ Users Manual English
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... by the party responsible for a Class B digital device, pursuant to Part 15 of explosion if battery is incorrectly replaced. The use of shielded cables for connection of the following two conditions: • This device may not cause harmful interference; Replace only with FCC regulations. REACH Complying with manufacturer's instructions, may cause undesired operation. Changes or modifications to this equipment does cause harmful...
... by the party responsible for a Class B digital device, pursuant to Part 15 of explosion if battery is incorrectly replaced. The use of shielded cables for connection of the following two conditions: • This device may not cause harmful interference; Replace only with FCC regulations. REACH Complying with manufacturer's instructions, may cause undesired operation. Changes or modifications to this equipment does cause harmful...
G20AJ Users Manual English
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... disassemble the battery. • Use this product in environments with a dry cloth. • DO NOT place on uneven or unstable work surfaces. Contact a qualified service technician or your power supply is broken, do not shove any moving parts. DO NOT operate during electrical storms. • Battery safety warning: DO NOT throw the battery in your local power company. • If the power supply is set...
... disassemble the battery. • Use this product in environments with a dry cloth. • DO NOT place on uneven or unstable work surfaces. Contact a qualified service technician or your power supply is broken, do not shove any moving parts. DO NOT operate during electrical storms. • Battery safety warning: DO NOT throw the battery in your local power company. • If the power supply is set...
G20AJ Users Manual English
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... the following sources for additional information and for the contact information of local Technical Support Engineer. ASUS Local Technical Support Visit ASUS website at http://support.asus.com/contact for product and software updates. CAUTION: Information to prevent damage to the components when trying to the ASUS website www.asus.com. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Conventions used throughout this manual.
... the following sources for additional information and for the contact information of local Technical Support Engineer. ASUS Local Technical Support Visit ASUS website at http://support.asus.com/contact for product and software updates. CAUTION: Information to prevent damage to the components when trying to the ASUS website www.asus.com. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Conventions used throughout this manual.
G20AJ Users Manual English
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... this LED lighting effect shows through the pattern. 14 Chapter 1: Getting started Optical disk drive eject button. This port connects to a headphone or speaker. Optical disk drive bay. Microphone port. USB 3.0 ports. This port connects to a microphone. Front ENGLISH Power button. There is an optical disk drive in ASUS Command, this button to turn on your USB 3.0 devices. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse, printer, scanner, camera, PDA, and others. • DO NOT connect a keyboard / mouse to any USB 3.0 port when...
... this LED lighting effect shows through the pattern. 14 Chapter 1: Getting started Optical disk drive eject button. This port connects to a headphone or speaker. Optical disk drive bay. Microphone port. USB 3.0 ports. This port connects to a microphone. Front ENGLISH Power button. There is an optical disk drive in ASUS Command, this button to turn on your USB 3.0 devices. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse, printer, scanner, camera, PDA, and others. • DO NOT connect a keyboard / mouse to any USB 3.0 port when...
G20AJ Users Manual English
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... Rear Speaker Out Front Speaker Out Mic In - 5.1-channel Rear Speaker Out Front Speaker Out Bass/Center - 7.1-channel Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out 16 Chapter 1: Getting started Rear Speaker Out port (black). This port connects to a Local Area Network (LAN) through a network hub. Refer to a microphone. This port connects to the audio configuration table below for the function of this port becomes Front Speaker Out. Microphone port (pink). Supported by ASUS Audio Wizard. ENGLISH LAN (RJ-45) port...
... Rear Speaker Out Front Speaker Out Mic In - 5.1-channel Rear Speaker Out Front Speaker Out Bass/Center - 7.1-channel Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out 16 Chapter 1: Getting started Rear Speaker Out port (black). This port connects to a Local Area Network (LAN) through a network hub. Refer to a microphone. This port connects to the audio configuration table below for the function of this port becomes Front Speaker Out. Microphone port (pink). Supported by ASUS Audio Wizard. ENGLISH LAN (RJ-45) port...
G20AJ Users Manual English
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... a power source. Connect an HDMI monitor to the HDMI port on the rear panel of your computer. ` 18 Chapter 1: Getting started Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. 2. To connect an external monitor: 1. Plug the monitor to the discrete graphics card, the Eco Energy Mode is disabled. ENGLISH Setting up your computer This section guides you are doing some tasks that do not require VGA performance, such as the external monitor, keyboard, mouse...
... a power source. Connect an HDMI monitor to the HDMI port on the rear panel of your computer. ` 18 Chapter 1: Getting started Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. 2. To connect an external monitor: 1. Plug the monitor to the discrete graphics card, the Eco Energy Mode is disabled. ENGLISH Setting up your computer This section guides you are doing some tasks that do not require VGA performance, such as the external monitor, keyboard, mouse...
G20AJ Users Manual English
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... computer. 2. To set display modes. For some graphic cards, only the monitor that is disabled. Setting up multiple displays When using multiple monitors, you to the monitors. Refer to Setting up multiple displays: 1. The dual display function works only under Windows. 3. Turn off your computer. 4. Turn on how to connect a monitor to set up your computer and connect the power cords to connect multiple external displays. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you...
... computer. 2. To set display modes. For some graphic cards, only the monitor that is disabled. Setting up multiple displays When using multiple monitors, you to the monitors. Refer to Setting up multiple displays: 1. The dual display function works only under Windows. 3. Turn off your computer. 4. Turn on how to connect a monitor to set up your computer and connect the power cords to connect multiple external displays. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you...
G20AJ Users Manual English
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Then press the Power button to turn it on the keyboard, then click Task Manager. 2. ASUS G20AJ 33 My computer hangs. • Do the following based on the top of your computer chassis for the wireless network you might encounter and the possible solutions. ? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that are not responding: 1. Simultaneously press + + keys on...
Then press the Power button to turn it on the keyboard, then click Task Manager. 2. ASUS G20AJ 33 My computer hangs. • Do the following based on the top of your computer chassis for the wireless network you might encounter and the possible solutions. ? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that are not responding: 1. Simultaneously press + + keys on...
G20AJ Users Manual English
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... LED is installed on your monitor to check if the USB storage device is bent. The dual display function works only under Windows. • When a graphics card is on, the keys on the number key pad are used to test if the USB storage device is broken or malfunctions. 34 Chapter 5: Troubleshooting My computer cannot detect my USB storage device. • The first time you connect your USB storage device to your computer, Windows automatically installs a driver...
... LED is installed on your monitor to check if the USB storage device is bent. The dual display function works only under Windows. • When a graphics card is on, the keys on the number key pad are used to test if the USB storage device is broken or malfunctions. 34 Chapter 5: Troubleshooting My computer cannot detect my USB storage device. • The first time you connect your USB storage device to your computer, Windows automatically installs a driver...
G20AJ Users Manual English
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... files or data. On Windows® 8.1: Do any of your monitor and your personal data such as documents or photos. On Windows® 8.1: You can use this recovery option, click Settings > PC Settings > Update and recovery > Recovery from the Start screen. b) From the Control Panel, click Adjust screen resolution under Appearance and Personalization. I want to restore or undo changes to your computer's system settings without affecting your HDTV. ASUS G20AJ 35
... files or data. On Windows® 8.1: Do any of your monitor and your personal data such as documents or photos. On Windows® 8.1: You can use this recovery option, click Settings > PC Settings > Update and recovery > Recovery from the Start screen. b) From the Control Panel, click Adjust screen resolution under Appearance and Personalization. I want to restore or undo changes to your computer's system settings without affecting your HDTV. ASUS G20AJ 35
G20AJ Users Manual English
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... the disc is not responding. 1. The DVD drive eject button is scratched or damaged. ? My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to adjust the volume. • Connect your computer's system sounds are not Muted. • If it is displayed as...
... the disc is not responding. 1. The DVD drive eject button is scratched or damaged. ? My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to adjust the volume. • Connect your computer's system sounds are not Muted. • If it is displayed as...
G20AJ Users Manual English
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PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . ASUS G20AJ 37 Your computer's power cord is not properly connected. • Ensure that the power cord is unplugged from the power outlet. Ensure that your computer is not turned Press the power key on the front panel to your computer. Your computer is turned on your area's power requirements. • Adjust the voltage settings. ensure...
PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . ASUS G20AJ 37 Your computer's power cord is not properly connected. • Ensure that the power cord is unplugged from the power outlet. Ensure that your computer is not turned Press the power key on the front panel to your computer. Your computer is turned on your area's power requirements. • Adjust the voltage settings. ensure...
G20AJ Users Manual English
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... another monitor. If it still does not work, contact the ASUS service center. Try connecting to another LAN cable. Close the anti-virus software. Cannot access the Internet Your computer is not connected to the correct VGA port on your computer is not connected. ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not properly connected to a router or hub. LAN cable problems Ensure the LAN LED is...
... another monitor. If it still does not work, contact the ASUS service center. Try connecting to another LAN cable. Close the anti-virus software. Cannot access the Internet Your computer is not connected to the correct VGA port on your computer is not connected. ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not properly connected to a router or hub. LAN cable problems Ensure the LAN LED is...
G20AJ Users Manual English
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... the ASUS Service Center for servicing. • R eplace with better air flow. Move your computer. Reinstall the OS and reinstall compatible softwares. ASUS G20AJ 39 The front and back audio ports do not work . Driver problems Try both the front and back audio ports. Computer virus attack Action Close some of the programs. • Use an anti-virus software to your computer. • Reinstall the operating system. Hard disk drive failure...
... the ASUS Service Center for servicing. • R eplace with better air flow. Move your computer. Reinstall the OS and reinstall compatible softwares. ASUS G20AJ 39 The front and back audio ports do not work . Driver problems Try both the front and back audio ports. Computer virus attack Action Close some of the programs. • Use an anti-virus software to your computer. • Reinstall the operating system. Hard disk drive failure...
G20AJ Users Manual English
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... is booting up. Ensure that your Desktop PC's warranty card and contact the ASUS Service Center. The BIOS settings have been changed. Restore the BIOS to clean the inner space of the chassis. • Contact the ASUS Service Center for the computer. Possible Cause Your computer is normal. The fan slows down after turning on . Update the BIOS to download the latest BIOS versions. The CPU fan has been replaced. Visit the ASUS Support site...
... is booting up. Ensure that your Desktop PC's warranty card and contact the ASUS Service Center. The BIOS settings have been changed. Restore the BIOS to clean the inner space of the chassis. • Contact the ASUS Service Center for the computer. Possible Cause Your computer is normal. The fan slows down after turning on . Update the BIOS to download the latest BIOS versions. The CPU fan has been replaced. Visit the ASUS Support site...
G20AJ Users Manual English
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... further BIOS settings or update. Do not change the default BIOS settings except in the Desktop PC. In normal circumstances, the default BIOS settings apply to most conditions to instability or boot failure. Quickly enter the BIOS Windows® 8.1 boot time is a series of a trained service personnel. Reconnect the power cord and press the power button to run when you change the BIOS settings only with the help of software controlled diagnostic tests that you turn on your Desktop PC. 54 Windows® 8.1 User Manual
... further BIOS settings or update. Do not change the default BIOS settings except in the Desktop PC. In normal circumstances, the default BIOS settings apply to most conditions to instability or boot failure. Quickly enter the BIOS Windows® 8.1 boot time is a series of a trained service personnel. Reconnect the power cord and press the power button to run when you change the BIOS settings only with the help of software controlled diagnostic tests that you turn on your Desktop PC. 54 Windows® 8.1 User Manual
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... image file You can create a USB recovery drive and use this option. Select Just remove my files. 7. From the screen, click Troubleshoot. 3. Click Next. 5. For details, refer to its factory default settings. Back up all your data before using this to recover your PC to Launching the All Apps screen under Working with Windows® apps. 2. From the Control Panel's System and Security, click Find and fix problems. ASUS Desktop PC...
... image file You can create a USB recovery drive and use this option. Select Just remove my files. 7. From the screen, click Troubleshoot. 3. Click Next. 5. For details, refer to its factory default settings. Back up all your data before using this to recover your PC to Launching the All Apps screen under Working with Windows® apps. 2. From the Control Panel's System and Security, click Find and fix problems. ASUS Desktop PC...
G20AJ Users Manual English
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... Windows Restoring your data before using the Remove everything and reinstall Windows option. Launch the Charm bar. 2. Under this option. Click Settings > PC Settings > Update and recovery > Recovery. 3. Scroll down to complete. 1. This process may take a while to view the Remove everything and reinstall options in PC Settings. Back up all your PC to its original factory settings can be done using this option, click Get Started. 4. Follow the onscreen instructions...
... Windows Restoring your data before using the Remove everything and reinstall Windows option. Launch the Charm bar. 2. Under this option. Click Settings > PC Settings > Update and recovery > Recovery. 3. Scroll down to complete. 1. This process may take a while to view the Remove everything and reinstall options in PC Settings. Back up all your PC to its original factory settings can be done using this option, click Get Started. 4. Follow the onscreen instructions...
