Troubleshooting Guide
Page 1
E2437 Motherboard Troubleshooting Guide A Q & First Edition September 2006 Copyright © 2006 ASUSTeK COMPUTER INC. All Rights Reserved. 15G063644020
E2437 Motherboard Troubleshooting Guide A Q & First Edition September 2006 Copyright © 2006 ASUSTeK COMPUTER INC. All Rights Reserved. 15G063644020
Troubleshooting Guide
Page 2
... foreign material on the IDE, CPU and onboard connectors are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Picture 1. See pictures 1, 2, 3, 4, and 5. • Wipe the surface of a VGA card Picture 3. Socket LGA 775 Picture 2. Motherboard troubleshooting This guide provides some solutions to the problems you or refuse to repair the damaged components. •...
... foreign material on the IDE, CPU and onboard connectors are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Picture 1. See pictures 1, 2, 3, 4, and 5. • Wipe the surface of a VGA card Picture 3. Socket LGA 775 Picture 2. Motherboard troubleshooting This guide provides some solutions to the problems you or refuse to repair the damaged components. •...
Troubleshooting Guide
Page 3
Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the CPU and apply a thin layer of thermal interface material. See pictures 7. Picture 6. Heatsink and fan assembly (AMD®) Motherboard troubleshooting CPU surface Picture 4. CPU pins • Clean the heatsink and fan assembly according to the instructions provided by the heatsink manufacturer to prevent malfunctions caused by dust or foreign material. Connector pins Picture 7. Heatsink and fan assembly...
Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the CPU and apply a thin layer of thermal interface material. See pictures 7. Picture 6. Heatsink and fan assembly (AMD®) Motherboard troubleshooting CPU surface Picture 4. CPU pins • Clean the heatsink and fan assembly according to the instructions provided by the heatsink manufacturer to prevent malfunctions caused by dust or foreign material. Connector pins Picture 7. Heatsink and fan assembly...
Troubleshooting Guide
Page 4
... 6 After performing all the devices are properly installed. Refer to the table below to ensure all possible troubleshooting solutions and the problems still exist, contact your retailer or ASUS technical support. Motherboard troubleshooting Indicators Error Power LED Screen Fan No Power off the power and remove the power cord before adding or removing any components and add-on display working problems on cards. 3. Check the error messages displayed during system POST, and take the corresponding...
... 6 After performing all the devices are properly installed. Refer to the table below to ensure all possible troubleshooting solutions and the problems still exist, contact your retailer or ASUS technical support. Motherboard troubleshooting Indicators Error Power LED Screen Fan No Power off the power and remove the power cord before adding or removing any components and add-on display working problems on cards. 3. Check the error messages displayed during system POST, and take the corresponding...
Troubleshooting Guide
Page 5
.... Connect the power cord to your power supply. 3. Use a new or another power cord. Make sure the power supply is turned on ( means power off, while means power on . Picture 9. Plug the system and monitor power cords to other power outlets to check if the power is interrupted by any of your region. 2. Power LED Power switch Voltage switch Picture 10. c. Motherboard troubleshooting Solution one ASUS ATX or later motherboards come with a power LED that lights up , your board may have power problems...
.... Connect the power cord to your power supply. 3. Use a new or another power cord. Make sure the power supply is turned on ( means power off, while means power on . Picture 9. Plug the system and monitor power cords to other power outlets to check if the power is interrupted by any of your region. 2. Power LED Power switch Voltage switch Picture 10. c. Motherboard troubleshooting Solution one ASUS ATX or later motherboards come with a power LED that lights up , your board may have power problems...
Troubleshooting Guide
Page 6
... motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your system. Solution three Failure to the power outlet. 2. • If you have tried all add-on cards and devices from the chassis if the system cannot boot after step a, there might be defective. Contact your motherboard user guide, and follow the instructions to Load Setup Defaults and reset the BIOS. Motherboard troubleshooting c. Check if the problem is caused by incomplete driver installation or incompatible software. Remove all instructions...
... motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your system. Solution three Failure to the power outlet. 2. • If you have tried all add-on cards and devices from the chassis if the system cannot boot after step a, there might be defective. Contact your motherboard user guide, and follow the instructions to Load Setup Defaults and reset the BIOS. Motherboard troubleshooting c. Check if the problem is caused by incomplete driver installation or incompatible software. Remove all instructions...
Troubleshooting Guide
Page 7
... processor is supported by this motherboard, but the problem still exists, it with a supported one memory module, we recommend you cannot update the BIOS, contact your BIOS. Motherboard troubleshooting 2. Refer to the motherboard user guide and follow instructions in Solution two, but needs an updated BIOS, you need to the motherboard user guide and follow instructions in the ASUS EZ Flash utility section. • If your retailer for help . • If you want to install...
... processor is supported by this motherboard, but the problem still exists, it with a supported one memory module, we recommend you cannot update the BIOS, contact your BIOS. Motherboard troubleshooting 2. Refer to the motherboard user guide and follow instructions in Solution two, but needs an updated BIOS, you need to the motherboard user guide and follow instructions in the ASUS EZ Flash utility section. • If your retailer for help . • If you want to install...
Troubleshooting Guide
Page 8
Record all the error information, and visit the ASUS website (support. If you install your components' manufacturer for help. Motherboard troubleshooting asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. 4.
Record all the error information, and visit the ASUS website (support. If you install your components' manufacturer for help. Motherboard troubleshooting asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. 4.
