User Guide
Page 9
... your device to turn on and turn off automatically ...223 Check the battery power level ...223 Check the battery power level using a voice command ...38 Reset the device ...223 Extend battery life ...223 SIM card ...225 About the SIM card phone book ...161 Load the SIM card phone book ...161 Add...
... your device to turn on and turn off automatically ...223 Check the battery power level ...223 Check the battery power level using a voice command ...38 Reset the device ...223 Extend battery life ...223 SIM card ...225 About the SIM card phone book ...161 Load the SIM card phone book ...161 Add...
User Guide
Page 10
... troubleshooting ...234 Third-party application control ...235 About permissions for third-party applications ...235 Reset connection permissions for third-party applications ...235 About direct Internet connections for third-party applications ... ...240 Service books ...241 About service books ...241 Accept a service book ...241 Delete a service book ...241 Troubleshooting ...243 BlackBerry Basics troubleshooting ...243 Phone troubleshooting ...35 Voice dialing troubleshooting ...39 Message troubleshooting ...55 Typing troubleshooting ...99 Attachment troubleshooting ...110 Synchronization...
... troubleshooting ...234 Third-party application control ...235 About permissions for third-party applications ...235 Reset connection permissions for third-party applications ...235 About direct Internet connections for third-party applications ... ...240 Service books ...241 About service books ...241 Accept a service book ...241 Delete a service book ...241 Troubleshooting ...243 BlackBerry Basics troubleshooting ...243 Phone troubleshooting ...35 Voice dialing troubleshooting ...39 Message troubleshooting ...55 Typing troubleshooting ...99 Attachment troubleshooting ...110 Synchronization...
User Guide
Page 36
Press the Menu key. 5. Press the Menu key. 6. Click Options. 3. Reset a call timer 1. Click Clear Timer. 5. Press the Menu key. 6. About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to Never. 5. In the phone,... 2. In the phone, press the Menu key. 2. In the phone, press the Menu key. 2. Stop ending calls when you remove your BlackBerry® device supports telecoil mode. Set the Auto End Calls field to be picked up by hearing aids that your device from the holster 1....
Press the Menu key. 5. Press the Menu key. 6. Click Options. 3. Reset a call timer 1. Click Clear Timer. 5. Press the Menu key. 6. About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to Never. 5. In the phone,... 2. In the phone, press the Menu key. 2. In the phone, press the Menu key. 2. Stop ending calls when you remove your BlackBerry® device supports telecoil mode. Set the Auto End Calls field to be picked up by hearing aids that your device from the holster 1....
User Guide
Page 52
... To request delivery or read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. To view the display name again, click a ...contact. Click Save. Click Email Settings. 4. Click Show Name. 50 In the device options, click Spell Check. 2. Highlight a message type. 4. Click Firewall. 3. Press the Menu key. 6. Click Options. 3. Reset a blocked message counter 1. Click Reset Count or Reset...
... To request delivery or read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. To view the display name again, click a ...contact. Click Save. Click Email Settings. 4. Click Show Name. 50 In the device options, click Spell Check. 2. Highlight a message type. 4. Click Firewall. 3. Press the Menu key. 6. Click Options. 3. Reset a blocked message counter 1. Click Reset Count or Reset...
User Guide
Page 66
..., set the Display New Message Indicator field to your system administrator. 1. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might contribute to None. 5. Click Save. Press the Menu key. 5. In the... phone, press the Menu key. 2. To hide call log type option. Click Firewall. 3. Reset a blocked message counter 1. In the device options,...
..., set the Display New Message Indicator field to your system administrator. 1. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might contribute to None. 5. Click Save. Press the Menu key. 5. In the... phone, press the Menu key. 2. To hide call log type option. Click Firewall. 3. Reset a blocked message counter 1. In the device options,...
User Guide
Page 77
... or Reset All Counts. Click Options. 3. Block incoming messages If your system administrator. 1. 5. Press the Menu key. 5. Click Firewall. 3. Select the check box beside one or more information, contact your BlackBerry® device is associated with an email account that you might contribute ...to your device stores messages 1. You can prevent messages from being forwarded to your BlackBerry® device within the set the Keep Messages field to block PIN messages from contacts in a message list. Click Save. ...
... or Reset All Counts. Click Options. 3. Block incoming messages If your system administrator. 1. 5. Press the Menu key. 5. Click Firewall. 3. Select the check box beside one or more information, contact your BlackBerry® device is associated with an email account that you might contribute ...to your device stores messages 1. You can prevent messages from being forwarded to your BlackBerry® device within the set the Keep Messages field to block PIN messages from contacts in a message list. Click Save. ...
User Guide
Page 89
... Space key. • To move to the top of a message list, press T. • To move to all your messages again, press the Escape key. Click Reset Count or Reset All Counts. To view the display name again, press Q. Highlight a message type...
... Space key. • To move to the top of a message list, press T. • To move to all your messages again, press the Escape key. Click Reset Count or Reset All Counts. To view the display name again, press Q. Highlight a message type...
User Guide
Page 115
Wireless data restoration prerequisites • Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. • Verify that your system administrator has provided you reset your device, the process continues after you have a backup... copy of your computer, you can back up and restoring device data If you have turned on your BlackBerry® device data. Press the Menu key. ...
Wireless data restoration prerequisites • Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. • Verify that your system administrator has provided you reset your device, the process continues after you have a backup... copy of your computer, you can back up and restoring device data If you have turned on your BlackBerry® device data. Press the Menu key. ...
User Guide
Page 145
... You can only delete pictures or picture folders that you added. 1. Press the Menu key. 5. In the media application, click Pictures. 2. Click My Pictures. 3. Click Reset Home Screen Image. 143 Download a Home screen background Verify that you added. 1. Click My Pictures. 3. Highlight a picture or picture folder. 4. In the media application, click...
... You can only delete pictures or picture folders that you added. 1. Press the Menu key. 5. In the media application, click Pictures. 2. Click My Pictures. 3. Click Reset Home Screen Image. 143 Download a Home screen background Verify that you added. 1. Click My Pictures. 3. Highlight a picture or picture folder. 4. In the media application, click...
User Guide
Page 150
... on your media card using a media card encryption key and you are using your BlackBerry® device password and you reset your device, unlock your device. 148 My device does not recognize my media card Disconnect your BlackBerry® device from the computer or turn off mass storage mode. • If ...that mass storage mode is not using the correct ring tone or Home screen background If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from your computer. Format the media card. In the media ...
... on your media card using a media card encryption key and you are using your BlackBerry® device password and you reset your device, unlock your device. 148 My device does not recognize my media card Disconnect your BlackBerry® device from the computer or turn off mass storage mode. • If ...that mass storage mode is not using the correct ring tone or Home screen background If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from your computer. Format the media card. In the media ...
User Guide
Page 212
.... Click a folder icon. Click Set As Home Screen Image. Click Download Images. Type a name for the folder. 5. Click My Pictures. 3. Press the Menu key. 4. Click Reset Home Screen Image. Download a Home screen background Verify that your theme uses an application list, the first few applications in the application list might also...
.... Click a folder icon. Click Set As Home Screen Image. Click Download Images. Type a name for the folder. 5. Click My Pictures. 3. Press the Menu key. 4. Click Reset Home Screen Image. Download a Home screen background Verify that your theme uses an application list, the first few applications in the application list might also...
User Guide
Page 225
... power level In the device options, click Status. For more information about application locations and names, see the printed documentation that wireless network. 223 Reset the device Remove and reinsert the battery. If you are not in a coverage area for Turn Power Off might differ from the location or name...Turn off your device Depending on your theme, the location or name for that came with your device. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, hold the Power key. • If you have set your device to turn...
... power level In the device options, click Status. For more information about application locations and names, see the printed documentation that wireless network. 223 Reset the device Remove and reinsert the battery. If you are not in a coverage area for Turn Power Off might differ from the location or name...Turn off your device Depending on your theme, the location or name for that came with your device. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, hold the Power key. • If you have set your device to turn...
User Guide
Page 237
...For example, you are unsure about how changing these applications from sending or receiving data without your BlackBerry® device. If you turn off the prompt, you can reset the firewall options to prevent these permissions might have an APN and that control how third-party ...applications on your BlackBerry® device interact with the other applications on your knowledge. Reset connection permissions for more information. 235 If you have to retrieve the latest stock prices. Press the...
...For example, you are unsure about how changing these applications from sending or receiving data without your BlackBerry® device. If you turn off the prompt, you can reset the firewall options to prevent these permissions might have an APN and that control how third-party ...applications on your BlackBerry® device interact with the other applications on your knowledge. Reset connection permissions for more information. 235 If you have to retrieve the latest stock prices. Press the...
User Guide
Page 252
...encrypted on your computer. On your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is not appearing on my computer You can...is not connected to the wireless network. Map troubleshooting Diagonal lines appear on a map Diagonal lines appear on your computer, verify that you reset your device, unlock your computer. I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you can ...
...encrypted on your computer. On your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is not appearing on my computer You can...is not connected to the wireless network. Map troubleshooting Diagonal lines appear on a map Diagonal lines appear on your computer, verify that you reset your device, unlock your computer. I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you can ...
User Manual
Page 68
Note: To find more help with connecting your BlackBerry® device to send and receive messages, reset your BlackBerry® device. Verify that your BlackBerry® device is connected to the Sprint National Network and that you are in a wireless coverage area. See "Connect to view the BlackBerry® Desktop Software Online Help. If you are...
Note: To find more help with connecting your BlackBerry® device to send and receive messages, reset your BlackBerry® device. Verify that your BlackBerry® device is connected to the Sprint National Network and that you are in a wireless coverage area. See "Connect to view the BlackBerry® Desktop Software Online Help. If you are...
User Manual
Page 69
...; device hardware and programs, remove and then reinsert the battery. Your computer must be on and the BlackBerry® Desktop Redirector must be associated with your supported email account. Can I reset my BlackBerry® device? Frequently Asked Questions 61 FAQs Contact Sprint Customer Service for more information about availability and the fees that...
...; device hardware and programs, remove and then reinsert the battery. Your computer must be on and the BlackBerry® Desktop Redirector must be associated with your supported email account. Can I reset my BlackBerry® device? Frequently Asked Questions 61 FAQs Contact Sprint Customer Service for more information about availability and the fees that...