Bose Ultra Open Earbuds Support and Manuals
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Bose Ultra Open Earbuds Videos
Why the Bose Ultra Open Earbuds are the Best Open Earbuds
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Duration: 18:02
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Bose Ultra Open Earbuds – How to Wear for Best Audio Quality
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Bose Ultra Open Earbuds | The Honest TRUTH!
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A Shocking New Design (Bose QuietComfort Ultra OPEN Earbuds)
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Duration: 18:42
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Popular Bose Ultra Open Earbuds Manual Pages
Owners Guide - Page 6
... the developer to the third-party software packages included as components of the Bose Ultra Open Earbuds, use of this by Bluetooth SIG, Inc. The trademark "iPhone" is a service mark of USB Implementers Forum. No part of Apple Inc., registered in the U.S. Importers: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. and other countries...
Owners Guide - Page 11
WHAT'S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose Ultra Open Earbuds
Charging case
USB Type-C® to USB-A cable
NOTE: If any part of your product appears to be missing or damaged, don't use it. Visit support.Bose.com/UOE for troubleshooting articles, videos, and product repair or replacement.
| 1 1 E N G
Owners Guide - Page 12
BOSE APP SETUP The Bose app lets you set up and control the earbuds from the product list screen.
| 1 2 E N G On your Bose Ultra Open Earbuds, open the Bose app, then add the e arbuds from any future updates and new features made available by Bose. Follow the app instructions. BOSE
2. NOTE: If you can manage Bluetooth connections, manage earbud settings, adjust the audio, ...
Owners Guide - Page 28
... the lower battery level.
CHECK THE CHARGING CASE BATTERY LEVEL
Open the charging case. B attery
CHECK THE EARBUD BATTERY LEVEL While using the earbuds
• A few seconds after you hear "Battery low." While charging the earbuds
When you place the earbuds into the charging case, the earbud status lights glow according to the case battery level (see page 30).
The...
Owners Guide - Page 29
... hours with either Immersive Audio or Auto Volume set to On or up to 9 hours with both set to On).4
• When both the earbuds and case are inside of the case, the case charging time varies.
1 Testing conducted by Bose in October 2023 using production-representative Bose Ultra Open Earbuds and Bose Ultra Open Earbuds charging case. With either Immersive Audio or Auto Volume...
Owners Guide - Page 34
.... On your
device.
Bose Ultra Open Earbuds
The earbuds name appears in the charging case. TIP: You can also use the Bose app or your Bluetooth settings to disconnect your device, enable the Bluetooth feature.
Select the earbuds from the device list. NOTE: Look for your device disconnects the earbuds and all other devices.
| 3 4 E N G The earbud status lights glow solid...
Owners Guide - Page 37
... tap the button on the back of the case until the earbud status lights slowly pulse blue. NOTE: If you don't see a notification, check that the connection is open , press and hold the
button on the notification to download the Bose app and finish setting up the earbuds.
| 3 7 E N G Tap the notification. BLUETOOTH CONNECTIONS
ANDROID DEVICES...
Owners Guide - Page 38
...
Bose Ultra Open Earbuds ...feature Snapdragon Sound technology. Snapdragon Sound optimizes Qualcomm® audio technologies across connected devices to ensure the best sound quality, connection stability, and latency for your device is compatible, visit: support.Bose.com/UOE
| 3 8 E N G NOTE: To see which Snapdragon Sound features the earbuds support...
Owners Guide - Page 44
... sure your issue, contact Bose customer service.
TROUBLESHOOTING
TRY THESE SOLUTIONS FIRST
If you 're unable to room temperature. Visit: worldwide.Bose.com/contact
SYMPTOM
SOLUTION
Earbuds don't power on
Place both earbuds in the charging case, then close the case (see page 16).
Re-open the case. Close and re-open the case and remove the earbuds (see page 15). •...
Owners Guide - Page 45
... connections in the charging case and the case open the case. With the earbuds in your device Settings menu.
Bose app can't find earbuds
Uninstall the Bose app on your device.
Earbuds don't r espond during app setup
Uninstall the Bose app on your device. Close and re-open , press and hold the button on in the charging case until the earbud status lights slowly...
Owners Guide - Page 47
...: support.Bose.com/UOE to see page 30). Place both earbuds in the charging case until they magnetically snap into place. Close and re-open the case. Make sure the volume is turned up to date (see page 43). Clear any debris or wax buildup from a different application or music service. Close and re-open the case. Play...
Owners Guide - Page 50
... page 51.
Visit: support.Bose.com/UOE to the other earbud and try again.
If the earbuds have set a shortcut using your shortcut to be on the correct earbud. If you press and hold the button on a specific earbud, use the Bose app to assign the shortcut to see page 30). Close and re-open the case. The earbud status lights display...
Owners Guide - Page 52
... the case until the earbud status lights slowly pulse blue. Make sure that the earbuds are properly installed and don't prevent the USB cable from securely connecting to room temperature. Charge again (see page 27). Earbud battery life is completely dry. For a list of compatible products, visit: support.Bose.com/Groups
With the earbuds in your device isn't set...
Owners Guide - Page 53
...connected to a compatible Bose product. Use the Bose app to connect the earbuds to a Bose Smart Soundbar or Speaker
Download the Bose app and run available software updates.
| 5 3 E N G T roubleshooting
SYMPTOM
Earbuds don't reconnect to a previously-connected Bose Smart Soundbar or Speaker
SOLUTION
With the earbuds in the charging case and the case open, press and hold the...
Owners Guide - Page 55
... troubleshooting and support is complete, the status lights slowly pulse blue. The earbuds are being set up for 3 seconds to remove the earbuds from your device. 2.
NOTE: If you have been instructed to factory settings is open , press and hold the button on your Bose account using the Bose app, visit: support.Bose.com/UOE
3. Restoring to do so by Bose customer service...
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