Guide for Quick Menu
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You can download My Image Garden from the Canon website. Note • If your printer or scanner does not appear in the Select Model list, see Printer/Scanner Does Not Appear in mind. • Refer to the Canon website for products supporting Quick Menu. • Available functions and settings vary depending on your printer or scanner. Keep these points in Select Model. • In this guide, descriptions are mainly based...
You can download My Image Garden from the Canon website. Note • If your printer or scanner does not appear in the Select Model list, see Printer/Scanner Does Not Appear in mind. • Refer to the Canon website for products supporting Quick Menu. • Available functions and settings vary depending on your printer or scanner. Keep these points in Select Model. • In this guide, descriptions are mainly based...
Guide for Quick Menu
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... printer driver or scanner driver for free; however, Internet connection fees apply. 25 If Printer or Scanner Is Not Listed 1. Make sure printer or scanner is model name). 4. In Select Model of Preferences dialog of Quick Menu, select AirPrint printer or AirPrint scanner. On computer, select Printers & Scanners in Select Model, use IJ Scan Utility Lite. Select printer or scanner, and then make sure Kind is Canon XXX series-AirPrint (where XXX is on and connected to computer. 2. Click Add...
... printer driver or scanner driver for free; however, Internet connection fees apply. 25 If Printer or Scanner Is Not Listed 1. Make sure printer or scanner is model name). 4. In Select Model of Preferences dialog of Quick Menu, select AirPrint printer or AirPrint scanner. On computer, select Printers & Scanners in Select Model, use IJ Scan Utility Lite. Select printer or scanner, and then make sure Kind is Canon XXX series-AirPrint (where XXX is on and connected to computer. 2. Click Add...
TS200 series User Manual
Page 1
TS200 series Online Manual Basic Operation Maintenance Overview of the Machine Information about Paper Printing Copying Frequently Asked Questions List of Support Code for Error English
TS200 series Online Manual Basic Operation Maintenance Overview of the Machine Information about Paper Printing Copying Frequently Asked Questions List of Support Code for Error English
TS200 series User Manual
Page 3
... that the Power Is On 85 Turning the Printer On and Off 86 Checking the Power Plug/Power Cord 88 Unplugging the Printer 89 Changing Settings 90 Changing Printer Settings from Your Computer (macOS 91 Managing the Printer Power 92 Changing the Printer Operation Mode 93 Changing Settings from Operation Panel 94 Initializing Printer Settings 95 Specifications 96 Information about Paper 99 Supported Media Types 100 Paper Load Limit 102 Unsupported Media Types 103 Handling Paper 104 Printing 105 Printing from Computer 106 Printing from Application Software (macOS...
... that the Power Is On 85 Turning the Printer On and Off 86 Checking the Power Plug/Power Cord 88 Unplugging the Printer 89 Changing Settings 90 Changing Printer Settings from Your Computer (macOS 91 Managing the Printer Power 92 Changing the Printer Operation Mode 93 Changing Settings from Operation Panel 94 Initializing Printer Settings 95 Specifications 96 Information about Paper 99 Supported Media Types 100 Paper Load Limit 102 Unsupported Media Types 103 Handling Paper 104 Printing 105 Printing from Computer 106 Printing from Application Software (macOS...
TS200 series User Manual
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... Complete Printing 138 Lines Incomplete or Missing (Windows 139 Images Incomplete or Missing (Windows 140 Ink Blots / Paper Curl 141 Back of Paper Is Smudged 142 Uneven or Streaked Colors 143 Printing Stops 145 Cannot Print Using AirPrint 146 Mechanical Problems 147 Printer Does Not Turn On 148 Power Shuts Off By Itself 149 USB Connection Problems 150 Cannot Communicate with Printer via USB 151 Installation and Download Problems 152 Cannot Install Printer Driver (Windows 153 Errors and Messages 155 An Error...
... Complete Printing 138 Lines Incomplete or Missing (Windows 139 Images Incomplete or Missing (Windows 140 Ink Blots / Paper Curl 141 Back of Paper Is Smudged 142 Uneven or Streaked Colors 143 Printing Stops 145 Cannot Print Using AirPrint 146 Mechanical Problems 147 Printer Does Not Turn On 148 Power Shuts Off By Itself 149 USB Connection Problems 150 Cannot Communicate with Printer via USB 151 Installation and Download Problems 152 Cannot Install Printer Driver (Windows 153 Errors and Messages 155 An Error...
TS200 series User Manual
Page 32
... color FINE cartridge or black FINE cartridge is reinstalled. We recommend to use . For information on a FINE cartridge. Installing a used FINE cartridge may be Used 32 If either color or black FINE cartridge, in whichever ink remains, only for replacement. An Error Occurs While using the printer, the periphery of the paper output slot. Even when printing with one ink only, print with the FINE cartridge removed. • Use a new FINE cartridge for a while. Furthermore, with both cartridges. Count the number...
... color FINE cartridge or black FINE cartridge is reinstalled. We recommend to use . For information on a FINE cartridge. Installing a used FINE cartridge may be Used 32 If either color or black FINE cartridge, in whichever ink remains, only for replacement. An Error Occurs While using the printer, the periphery of the paper output slot. Even when printing with one ink only, print with the FINE cartridge removed. • Use a new FINE cartridge for a while. Furthermore, with both cartridges. Count the number...
TS200 series User Manual
Page 42
... Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is still not resolved after performing from step 1 to request a repair. 42 Replacing a FINE Cartridge Note • If the problem is not resolved after replacing the FINE cartridge, contact your nearest Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning...
... Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is still not resolved after performing from step 1 to request a repair. 42 Replacing a FINE Cartridge Note • If the problem is not resolved after replacing the FINE cartridge, contact your nearest Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning...
TS200 series User Manual
Page 44
... power is low. Load a sheet of A4 or Letter-sized plain paper on . 2. Press and hold RESUME button and release it when Alarm lamp flashes 1 time. Replace the FINE cartridge whose ink is turned on the rear tray. 3. Do not perform any other operations until the printer completes the printing of the nozzle check pattern. 5. You need to determine whether the ink ejects properly from the print head nozzle. Pull out the paper output tray...
... power is low. Load a sheet of A4 or Letter-sized plain paper on . 2. Press and hold RESUME button and release it when Alarm lamp flashes 1 time. Replace the FINE cartridge whose ink is turned on the rear tray. 3. Do not perform any other operations until the printer completes the printing of the nozzle check pattern. 5. You need to determine whether the ink ejects properly from the print head nozzle. Pull out the paper output tray...
TS200 series User Manual
Page 50
... UI 2. Click Cleaning Before running the cleaning, check the following items for nozzle check pattern printing is displayed. 5. Execute cleaning Make sure that the printer is on and open the printer's cover. Print head cleaning starts. 4. Cleaning the Print Heads The print head cleaning function allows you to print, even though there is enough ink. Check the following items: Check whether the printer is there, has it once more thorough than cleaning. Cleaning the print head frequently will hinder ink output. •...
... UI 2. Click Cleaning Before running the cleaning, check the following items for nozzle check pattern printing is displayed. 5. Execute cleaning Make sure that the printer is on and open the printer's cover. Print head cleaning starts. 4. Cleaning the Print Heads The print head cleaning function allows you to print, even though there is enough ink. Check the following items: Check whether the printer is there, has it once more thorough than cleaning. Cleaning the print head frequently will hinder ink output. •...
TS200 series User Manual
Page 76
... the output tray extension, then close the paper support. 4. Use adhesive tape to secure all the covers on its side or upside down. Transporting Your Printer When relocating the printer, make sure of the printer, have its box marked "THIS SIDE UP" to keep them from opening during transportation. Important • Do not unplug the printer while the ON lamp is off and unplugging the power...
... the output tray extension, then close the paper support. 4. Use adhesive tape to secure all the covers on its side or upside down. Transporting Your Printer When relocating the printer, make sure of the printer, have its box marked "THIS SIDE UP" to keep them from opening during transportation. Important • Do not unplug the printer while the ON lamp is off and unplugging the power...
TS200 series User Manual
Page 108
... switch the setup window to the appropriate size, as well as Media Type from the Printer list in printer 3. Select printer Select your application software The Print dialog opens. 4. Start printing from your model from Media & Quality of the pop-up menu. 108 Printing Using macOS You can print photographs, E-mails, web pages, and other documents using macOS, even if the printer driver is not installed or the application is enabled, printer automatically turns itself on is not downloaded. 1. Load paper in the Print...
... switch the setup window to the appropriate size, as well as Media Type from the Printer list in printer 3. Select printer Select your application software The Print dialog opens. 4. Start printing from your model from Media & Quality of the pop-up menu. 108 Printing Using macOS You can print photographs, E-mails, web pages, and other documents using macOS, even if the printer driver is not installed or the application is enabled, printer automatically turns itself on is not downloaded. 1. Load paper in the Print...
TS200 series User Manual
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...Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory Print List of Support Code for Error (Paper Jams) Installation Error Cannot Install Printer Driver (Windows) An Error Occurs Message (Support Code) Appears Examples of Problems Printer Does Not Work Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Printing Stops Cannot Print Using AirPrint Ink Is Not Coming Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Print...
...Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory Print List of Support Code for Error (Paper Jams) Installation Error Cannot Install Printer Driver (Windows) An Error Occurs Message (Support Code) Appears Examples of Problems Printer Does Not Work Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Printing Stops Cannot Print Using AirPrint Ink Is Not Coming Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Print...
TS200 series User Manual
Page 121
... lamp flashes while the computer is turned on . Check3 Make sure paper settings match information set for rear tray. Printing Does Not Start Check1 Make sure printer is processing data and sending it , connect the printer directly to the computer, and retry the printing. Wait until printing starts. Check2 Make sure USB cable is securely plugged in, check the following: • If you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where...
... lamp flashes while the computer is turned on . Check3 Make sure paper settings match information set for rear tray. Printing Does Not Start Check1 Make sure printer is processing data and sending it , connect the printer directly to the computer, and retry the printing. Wait until printing starts. Check2 Make sure USB cable is securely plugged in, check the following: • If you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where...
TS200 series User Manual
Page 122
... make the printer the one selected by default, select the printer for Prevention of the printer driver. Click Print Options on Page Setup sheet of Print Data Loss may occur. Then set Prevention of Print Data Loss to On in the Print dialog. • For macOS: Make sure your printer's name is large, part of image data may be cut off and printing failure may reduce print quality. Important • Selecting On for Default printer...
... make the printer the one selected by default, select the printer for Prevention of the printer driver. Click Print Options on Page Setup sheet of Print Data Loss may occur. Then set Prevention of Print Data Loss to On in the Print dialog. • For macOS: Make sure your printer's name is large, part of image data may be cut off and printing failure may reduce print quality. Important • Selecting On for Default printer...
TS200 series User Manual
Page 125
... paper, load the paper with loaded paper. Unsupported Media Types Check4 Make sure media type and paper size settings match with the print side facing UP. If there are not any foreign objects in the rear tray. Align the paper stack against the right side of Support Code for Error (Paper Jams) to turn off the printer, unplug it . Loading Paper Check3 Is paper too thick or curled? Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align...
... paper, load the paper with loaded paper. Unsupported Media Types Check4 Make sure media type and paper size settings match with the print side facing UP. If there are not any foreign objects in the rear tray. Align the paper stack against the right side of Support Code for Error (Paper Jams) to turn off the printer, unplug it . Loading Paper Check3 Is paper too thick or curled? Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align...
TS200 series User Manual
Page 132
...; If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern. • If problem is sufficient. • For Windows: Checking the Ink Status from Your Computer (Windows) • For macOS: Checking the Ink Status from the print head nozzles. Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Push up the FINE cartridge until it with a new one.
...; If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern. • If problem is sufficient. • For Windows: Checking the Ink Status from Your Computer (Windows) • For macOS: Checking the Ink Status from the print head nozzles. Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Push up the FINE cartridge until it with a new one.
TS200 series User Manual
Page 153
Cannot Install Printer Driver (Windows) • If installation does not start the installation. 1. If you insert Setup CD-ROM: Follow the instructions below to request a repair. 153 If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If it does, there is a problem with the Setup CD-ROM, install it from list on left. ◦ In Windows 7, click Start, and then click Computer. 2. Make the...
Cannot Install Printer Driver (Windows) • If installation does not start the installation. 1. If you insert Setup CD-ROM: Follow the instructions below to request a repair. 153 If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If it does, there is a problem with the Setup CD-ROM, install it from list on left. ◦ In Windows 7, click Start, and then click Computer. 2. Make the...
TS200 series User Manual
Page 160
...) Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may appear. The printer starts printing. Replace the USB cable and retry the printing. Check3 Make sure printer driver is securely plugged in Deleting the Unnecessary Printer Driver and reinstall it , connect the printer directly to printer and computer. Check2 Make sure USB cable is installed correctly. Contact the vendor of Support Code for Error. Message (Support Code) Appears This section describes some errors. Wait until the ON lamp stops flashing and...
...) Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may appear. The printer starts printing. Replace the USB cable and retry the printing. Check3 Make sure printer driver is securely plugged in Deleting the Unnecessary Printer Driver and reinstall it , connect the printer directly to printer and computer. Check2 Make sure USB cable is installed correctly. Contact the vendor of Support Code for Error. Message (Support Code) Appears This section describes some errors. Wait until the ON lamp stops flashing and...
TS200 series User Manual
Page 167
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: Paper Is Jammed inside Printer • Cases other than above: Other Cases 167
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: Paper Is Jammed inside Printer • Cases other than above: Other Cases 167
TS200 series User Manual
Page 189
If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the printer again and turn it . What to request a repair. 189 6000 Cause Printer error has occurred. List of Support Code for Error (Paper Jams) Turn off the printer and unplug it back on the jammed location and cause.
If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the printer again and turn it . What to request a repair. 189 6000 Cause Printer error has occurred. List of Support Code for Error (Paper Jams) Turn off the printer and unplug it back on the jammed location and cause.