Guide for Quick Menu
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.... • To print or scan using a model supporting AirPrint with macOS Sierra v10.12. 16 Internet connection fees apply. • To use in Select Model of Quick Menu. Note • If your printer or scanner. General Notes (Quick Menu) Quick Menu is subject to the Canon website for products supporting Quick Menu. • Available functions and settings vary depending on your printer or scanner does not appear in the Select Model list, see Printer/Scanner Does Not...
.... • To print or scan using a model supporting AirPrint with macOS Sierra v10.12. 16 Internet connection fees apply. • To use in Select Model of Quick Menu. Note • If your printer or scanner. General Notes (Quick Menu) Quick Menu is subject to the Canon website for products supporting Quick Menu. • Available functions and settings vary depending on your printer or scanner does not appear in the Select Model list, see Printer/Scanner Does Not...
TS300 series User Manual
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TS300 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English
TS300 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English
TS300 series User Manual
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... UI for Maintenance 68 Cleaning the Print Heads 69 Adjusting Print Head Position 71 Cleaning 72 Cleaning Paper Feed Rollers 73 Cleaning Inside the Printer (Bottom Plate Cleaning 75 Overview 77 Safety 78 Safety Precautions 79 Regulatory Information 80 WEEE (EU&EEA 83 Handling Precautions 93 Legal Restrictions on Printing/Copying 94 Printer Handling Precautions 95 Transporting Your Printer 96 When Repairing, Lending, or Disposing of the Printer 97 Keeping Print Quality High...
... UI for Maintenance 68 Cleaning the Print Heads 69 Adjusting Print Head Position 71 Cleaning 72 Cleaning Paper Feed Rollers 73 Cleaning Inside the Printer (Bottom Plate Cleaning 75 Overview 77 Safety 78 Safety Precautions 79 Regulatory Information 80 WEEE (EU&EEA 83 Handling Precautions 93 Legal Restrictions on Printing/Copying 94 Printer Handling Precautions 95 Transporting Your Printer 96 When Repairing, Lending, or Disposing of the Printer 97 Keeping Print Quality High...
TS300 series User Manual
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Changing Settings from Operation Panel 116 Initializing Printer Settings 117 Switching/Disabling Wireless Connection Function 118 Specifications 119 Information about Paper 122 Supported Media Types 123 Paper Load Limit 125 Unsupported Media Types 126 Handling Paper 127 Printing 128 Printing from Computer 129 Printing from Application Software (AirPrint 130 Printing Using AirPrint 131 Adding AirPrint Printer 133 How to Open AirPrint Printer Settings Screen 134 Display the Printing Status Screen 135 Deleting the Undesired Print Job 136 Removing AirPrint Printer That Is No ...
Changing Settings from Operation Panel 116 Initializing Printer Settings 117 Switching/Disabling Wireless Connection Function 118 Specifications 119 Information about Paper 122 Supported Media Types 123 Paper Load Limit 125 Unsupported Media Types 126 Handling Paper 127 Printing 128 Printing from Computer 129 Printing from Application Software (AirPrint 130 Printing Using AirPrint 131 Adding AirPrint Printer 133 How to Open AirPrint Printer Settings Screen 134 Display the Printing Status Screen 135 Deleting the Undesired Print Job 136 Removing AirPrint Printer That Is No ...
TS300 series User Manual
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... Used After Replacing Wireless Router or Changing Its Settings 185 Administrator Password Set for Printer Unknown 187 Printing Is Slow 188 Cannot Access to Internet on Wireless LAN from Communication Device 189 Ink Level Not Shown on Printer Status Monitor (Windows 190 Cannot Print or Connect 191 Other Network Problems 192 Checking Network Information 193 Restoring to Factory Defaults 196 Message Appears on Computer During Setup 197 Connecting Printer and Wireless Router Using Easy wireless connect 198 Cannot Connect Smartphone/Tablet to Wireless Router 199 Downloading Canon PRINT...
... Used After Replacing Wireless Router or Changing Its Settings 185 Administrator Password Set for Printer Unknown 187 Printing Is Slow 188 Cannot Access to Internet on Wireless LAN from Communication Device 189 Ink Level Not Shown on Printer Status Monitor (Windows 190 Cannot Print or Connect 191 Other Network Problems 192 Checking Network Information 193 Restoring to Factory Defaults 196 Message Appears on Computer During Setup 197 Connecting Printer and Wireless Router Using Easy wireless connect 198 Cannot Connect Smartphone/Tablet to Wireless Router 199 Downloading Canon PRINT...
TS300 series User Manual
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... you can change network connection method: 31 For details, see Connecting to Another Computer via a wireless router to the printer that case, web services for the printer and computer/smartphone/tablet. computer/smartphone/tablet) using the wireless router. • Wireless Direct Connect the printer and devices (e.g. In that is displayed in the Wireless Direct, the connection between the device and wireless router will appear. Prepare a USB cable. Network Connection Settings/Setup Perform connection setup for the printer cannot be disabled.
... you can change network connection method: 31 For details, see Connecting to Another Computer via a wireless router to the printer that case, web services for the printer and computer/smartphone/tablet. computer/smartphone/tablet) using the wireless router. • Wireless Direct Connect the printer and devices (e.g. In that is displayed in the Wireless Direct, the connection between the device and wireless router will appear. Prepare a USB cable. Network Connection Settings/Setup Perform connection setup for the printer cannot be disabled.
TS300 series User Manual
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... network connection. Network Connection Tips Changing Printer's Setting Using Web Browser Troubleshooting See Network Settings and Common Problems for tips on using web service: Notice for Web Service Printing 32 For Windows For macOS • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using IJ Network Device Setup Utility. Select either link below for details. • Restrictions on network connection. Notice/Restriction See below to LAN Connection • To use Wireless Direct temporarily: Printing with Wireless...
... network connection. Network Connection Tips Changing Printer's Setting Using Web Browser Troubleshooting See Network Settings and Common Problems for tips on using web service: Notice for Web Service Printing 32 For Windows For macOS • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using IJ Network Device Setup Utility. Select either link below for details. • Restrictions on network connection. Notice/Restriction See below to LAN Connection • To use Wireless Direct temporarily: Printing with Wireless...
TS300 series User Manual
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... cartridge. Installing a used FINE cartridge may be Used 51 Note • For Windows, if a FINE cartridge runs out of the paper output slot. Before replacing the FINE Cartridge, clean the periphery of ink, you when to replace the FINE cartridge properly. • Once a FINE cartridge has been installed, do not remove it from the printer and leave it is not installed, an error occurs and the printer cannot print. If either color or black FINE cartridge...
... cartridge. Installing a used FINE cartridge may be Used 51 Note • For Windows, if a FINE cartridge runs out of the paper output slot. Before replacing the FINE Cartridge, clean the periphery of ink, you when to replace the FINE cartridge properly. • Once a FINE cartridge has been installed, do not remove it from the printer and leave it is not installed, an error occurs and the printer cannot print. If either color or black FINE cartridge...
TS300 series User Manual
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... the pattern: Step3 Clean the print head. Replacing a FINE Cartridge Note • If the problem is not resolved, turn off the power and clean the print head deeply again after replacing the FINE cartridge, contact your nearest Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Cleaning the Print Head From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle...
... the pattern: Step3 Clean the print head. Replacing a FINE Cartridge Note • If the problem is not resolved, turn off the power and clean the print head deeply again after replacing the FINE cartridge, contact your nearest Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Cleaning the Print Head From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle...
TS300 series User Manual
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... Auto power on is not downloaded. Start printing from your model from a Mac 1. Check print settings 131 Select printer Select your application software The Print dialog opens. 4. Load paper in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Print with AirPrint from the Printer list in printer 3. Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is enabled, printer automatically turns...
... Auto power on is not downloaded. Start printing from your model from a Mac 1. Check print settings 131 Select printer Select your application software The Print dialog opens. 4. Load paper in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Print with AirPrint from the Printer list in printer 3. Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is enabled, printer automatically turns...
TS300 series User Manual
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...Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory List of Support Code for Error (Paper Jams) Cannot Print or Connect Installation Error Cannot Install Printer Driver (Windows) An Error Occurs Message (Support Code) Appears Examples of Problems Printer Does Not Work Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Printing Stops Cannot Print Using AirPrint Printing Is Slow Ink Is Not Coming Out List of Support Code for Error (Paper Jams) Paper Does Not Feed...
...Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory List of Support Code for Error (Paper Jams) Cannot Print or Connect Installation Error Cannot Install Printer Driver (Windows) An Error Occurs Message (Support Code) Appears Examples of Problems Printer Does Not Work Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Printing Stops Cannot Print Using AirPrint Printing Is Slow Ink Is Not Coming Out List of Support Code for Error (Paper Jams) Paper Does Not Feed...
TS300 series User Manual
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...Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Cannot Install Printer Driver (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating Printer Driver in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device List of Support Code for Error Operation...
...Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Cannot Install Printer Driver (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating Printer Driver in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device List of Support Code for Error Operation...
TS300 series User Manual
Page 178
... computer. Printer Suddenly Stopped Working for the computer to obtain an IP address, or you view any web pages on your computer? Make sure your wireless router. Cannot Connect to the wireless router properly. Check2 Can you may need to check the connection status between the printer and wireless router. 178 If the power is connected to Printer via Wireless LAN Cannot Connect to Printer through Wireless Direct Cannot Print through Network Cannot Connect to Printer after Network Configuration Change It...
... computer. Printer Suddenly Stopped Working for the computer to obtain an IP address, or you view any web pages on your computer? Make sure your wireless router. Cannot Connect to the wireless router properly. Check2 Can you may need to check the connection status between the printer and wireless router. 178 If the power is connected to Printer via Wireless LAN Cannot Connect to Printer through Wireless Direct Cannot Print through Network Cannot Connect to Printer after Network Configuration Change It...
TS300 series User Manual
Page 182
... check the computer settings or connection status, see your wireless router, see Checking Computer IP Address or MAC Address. 182 Cannot Print through Network Check1 Make sure the computer is attached to most wireless routers, note that some of your computer, see the wireless router instruction manual or contact its manufacturer. Note • Though an antenna is connected to the wireless router. Check2 If printer driver is not installed, install it. (Windows) Install the printer driver using...
... check the computer settings or connection status, see your wireless router, see Checking Computer IP Address or MAC Address. 182 Cannot Print through Network Check1 Make sure the computer is attached to most wireless routers, note that some of your computer, see the wireless router instruction manual or contact its manufacturer. Note • Though an antenna is connected to the wireless router. Check2 If printer driver is not installed, install it. (Windows) Install the printer driver using...
TS300 series User Manual
Page 209
... printer, check the following. Check2 Check the settings of printer, network devices (e.g. Use the Wireless lamp to update the wireless router firmware. For details, contact the manufacturer of DHCP update interval, energy saving mode, etc.) or to check the connection status between the printer and wireless router. 209 update interval of a key, problems of your device's instruction manual. For details, refer to the wireless router? Check3 Is the printer connected to your wireless router. Turn on performing settings...
... printer, check the following. Check2 Check the settings of printer, network devices (e.g. Use the Wireless lamp to update the wireless router firmware. For details, contact the manufacturer of DHCP update interval, energy saving mode, etc.) or to check the connection status between the printer and wireless router. 209 update interval of a key, problems of your device's instruction manual. For details, refer to the wireless router? Check3 Is the printer connected to your wireless router. Turn on performing settings...
TS300 series User Manual
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... same time, the paper settings and paper size do not match the information set for the rear tray. Press the ON/Stop button to diagnose and repair the network status. Wait until the ON lamp stops flashing and remains lit. When the printer is processing data and sending it from a computer, delete jobs stuck in and press ON/Stop button to turn on . Download it to the printer. If not, make sure the printer is a problem...
... same time, the paper settings and paper size do not match the information set for the rear tray. Press the ON/Stop button to diagnose and repair the network status. Wait until the ON lamp stops flashing and remains lit. When the printer is processing data and sending it from a computer, delete jobs stuck in and press ON/Stop button to turn on . Download it to the printer. If not, make sure the printer is a problem...
TS300 series User Manual
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... remove the foreign object. 221 Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of the printing orientation. • When you load at the maximum capacity, depending on the type of Support Code for Error (Paper Jams) to turn off the printer, unplug it . Unsupported Media Types Check4 Make sure media type and paper size settings...
... remove the foreign object. 221 Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of the printing orientation. • When you load at the maximum capacity, depending on the type of Support Code for Error (Paper Jams) to turn off the printer, unplug it . Unsupported Media Types Check4 Make sure media type and paper size settings...
TS300 series User Manual
Page 228
..., print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern. • If problem is not resolved after performing print head cleaning twice: Perform print head deep cleaning. Replace the FINE cartridge. Check3 Is FINE cartridge installed properly? Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Colors...
..., print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern. • If problem is not resolved after performing print head cleaning twice: Perform print head deep cleaning. Replace the FINE cartridge. Check3 Is FINE cartridge installed properly? Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Colors...
TS300 series User Manual
Page 249
... Canon service center to start when you cannot install the printer driver with the Setup CD-ROM. Double-click the CD-ROM icon in Taskbar on Desktop, and then select This PC from the Canon website. If the icon still does not appear, try the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list...
... Canon service center to start when you cannot install the printer driver with the Setup CD-ROM. Double-click the CD-ROM icon in Taskbar on Desktop, and then select This PC from the Canon website. If the icon still does not appear, try the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list...
TS300 series User Manual
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If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . What to request a repair. 286 Plug in the printer again and turn it . List of Support Code for Error (Paper Jams) Turn off the printer and unplug it back on the jammed location and cause. 6000 Cause Printer error has occurred.
If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . What to request a repair. 286 Plug in the printer again and turn it . List of Support Code for Error (Paper Jams) Turn off the printer and unplug it back on the jammed location and cause. 6000 Cause Printer error has occurred.