TS8300 series User Manual
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Adjusting Print Head Position 153 Checking Ink Status from Your Computer 154 Cleaning 155 Cleaning Paper Feed Rollers 156 Cleaning Inside the Printer (Bottom Plate Cleaning 158 Overview 161 Safety 162 Safety Precautions 163 Regulatory Information 166 WEEE (EU&EEA 168 Handling Precautions 179 Legal Restrictions on Scanning/Copying 180 Printer Handling Precautions 181 Transporting Your Printer 182 When Repairing, Lending, or Disposing of the Printer 184 Keeping Print Quality High 185 Main...
Adjusting Print Head Position 153 Checking Ink Status from Your Computer 154 Cleaning 155 Cleaning Paper Feed Rollers 156 Cleaning Inside the Printer (Bottom Plate Cleaning 158 Overview 161 Safety 162 Safety Precautions 163 Regulatory Information 166 WEEE (EU&EEA 168 Handling Precautions 179 Legal Restrictions on Scanning/Copying 180 Printer Handling Precautions 181 Transporting Your Printer 182 When Repairing, Lending, or Disposing of the Printer 184 Keeping Print Quality High 185 Main...
TS8300 series User Manual
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... Language selection 223 Firmware update 224 Reset setting 225 Feed settings 226 Web service setup 227 ECO settings 228 Quiet setting 230 System information 231 Specifications 232 Information about Paper 235 Supported Media Types 236 Paper Load Limit 239 Unsupported Media Types 241 Handling Paper 242 Before Printing on Art Paper 243 Printing 245 Printing from Computer 246 Printing from Application Software (macOS AirPrint 247 Printing 248 Perform Borderless Printing 251 Printing on Postcards 253 Adding Printer 255 How to Open Printer Settings Screen 256 Displaying...
... Language selection 223 Firmware update 224 Reset setting 225 Feed settings 226 Web service setup 227 ECO settings 228 Quiet setting 230 System information 231 Specifications 232 Information about Paper 235 Supported Media Types 236 Paper Load Limit 239 Unsupported Media Types 241 Handling Paper 242 Before Printing on Art Paper 243 Printing 245 Printing from Computer 246 Printing from Application Software (macOS AirPrint 247 Printing 248 Perform Borderless Printing 251 Printing on Postcards 253 Adding Printer 255 How to Open Printer Settings Screen 256 Displaying...
TS8300 series User Manual
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Printing Photo Data 267 Printing Photographs Saved on Memory Card 268 Setting Items for Photo Printing Using Operation Panel 273 Disc Label Printing 276 Copying Label Side of Disc 277 Printing Photo from Memory Card onto Disc Label 280 Paper Settings 283 Copying 287 Making Copies 288 Setting Items for Copying 291 Scanning 294 Scanning from Computer (macOS 295 Scanning According to Item Type or Purpose (IJ Scan Utility Lite 296 IJ Scan Utility Lite Features 297 Scanning Easily (Auto Scan 299 Scanning Documents and Photos 301 Scanning Tips 302...
Printing Photo Data 267 Printing Photographs Saved on Memory Card 268 Setting Items for Photo Printing Using Operation Panel 273 Disc Label Printing 276 Copying Label Side of Disc 277 Printing Photo from Memory Card onto Disc Label 280 Paper Settings 283 Copying 287 Making Copies 288 Setting Items for Copying 291 Scanning 294 Scanning from Computer (macOS 295 Scanning According to Item Type or Purpose (IJ Scan Utility Lite 296 IJ Scan Utility Lite Features 297 Scanning Easily (Auto Scan 299 Scanning Documents and Photos 301 Scanning Tips 302...
TS8300 series User Manual
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... 325 Network Connection Problems 328 Printer Suddenly Stopped Working for Some Reason 329 Network Key (Password) Unknown 334 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 336 Other Network Problems 338 Checking Network Information 339 Restoring to Factory Defaults 342 Problems while Printing/Scanning from Smartphone/Tablet 343 Cannot Print/Scan from Smartphone/Tablet 344 Printing Problems 348 Printer Does Not Print 349 Ink Does Not Come Out 352 Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
... 325 Network Connection Problems 328 Printer Suddenly Stopped Working for Some Reason 329 Network Key (Password) Unknown 334 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 336 Other Network Problems 338 Checking Network Information 339 Restoring to Factory Defaults 342 Problems while Printing/Scanning from Smartphone/Tablet 343 Cannot Print/Scan from Smartphone/Tablet 344 Printing Problems 348 Printer Does Not Print 349 Ink Does Not Come Out 352 Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
TS8300 series User Manual
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USB Connection Problems 380 Cannot Communicate with Printer via USB 381 Wrong Language Appears in Touch Screen 382 Installation and Download Problems 383 Failed to MP Drivers Installation (Windows 384 Updating MP Drivers in Network Environment (Windows 385 Errors and Messages 386 When Error Occurred 387 Message (Support Code) Appears 388 List of Support Code for Error 391 List of Support Code for Error (Paper Jams 393 1300 394 1303 396 1304 397 1313 398 Paper Is Jammed inside Printer 399 Removing Jammed Paper from Rear Side 402 1000 407...
USB Connection Problems 380 Cannot Communicate with Printer via USB 381 Wrong Language Appears in Touch Screen 382 Installation and Download Problems 383 Failed to MP Drivers Installation (Windows 384 Updating MP Drivers in Network Environment (Windows 385 Errors and Messages 386 When Error Occurred 387 Message (Support Code) Appears 388 List of Support Code for Error 391 List of Support Code for Error (Paper Jams 393 1300 394 1303 396 1304 397 1313 398 Paper Is Jammed inside Printer 399 Removing Jammed Paper from Rear Side 402 1000 407...
TS8300 series User Manual
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... from USB to download IJ Network Device Setup Utility. Checking Printer Connection Status Using IJ Network Device Setup Utility • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using web service: Notice for details. • Restrictions on network connection. Network Connection Tips Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for troubleshooting on network settings: Restrictions • Notices when printing using...
... from USB to download IJ Network Device Setup Utility. Checking Printer Connection Status Using IJ Network Device Setup Utility • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using web service: Notice for details. • Restrictions on network connection. Network Connection Tips Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for troubleshooting on network settings: Restrictions • Notices when printing using...
TS8300 series User Manual
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... Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to request a repair. When the Print...
... Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to request a repair. When the Print...
TS8300 series User Manual
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... printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Follow the message to use a new piece of the opened paper in half widthwise, then unfold the paper. 8. Fold one side of paper. 1. If the inside of A4 or Letter-sized plain paper in another half, aligning the edge with the center crease, unfold the paper, then select OK. 158 Using the Operation Panel The setup menu...
... printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Follow the message to use a new piece of the opened paper in half widthwise, then unfold the paper. 8. Fold one side of paper. 1. If the inside of A4 or Letter-sized plain paper in another half, aligning the edge with the center crease, unfold the paper, then select OK. 158 Using the Operation Panel The setup menu...
TS8300 series User Manual
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... printer, check the firmware version, or perform settings of the printer. Select Auto setup or Manual setup. Follow the onscreen instructions to the server. is selected for Enable/disable Wi-Fi of Wi-Fi in LAN settings. • Install update Performs the firmware update of a notification screen, a DNS server and a proxy server. Follow the display on the touch screen. • DNS server setup Performs settings for a proxy server. Note • If the firmware update is connected to perform settings...
... printer, check the firmware version, or perform settings of the printer. Select Auto setup or Manual setup. Follow the onscreen instructions to the server. is selected for Enable/disable Wi-Fi of Wi-Fi in LAN settings. • Install update Performs the firmware update of a notification screen, a DNS server and a proxy server. Follow the display on the touch screen. • DNS server setup Performs settings for a proxy server. Note • If the firmware update is connected to perform settings...
TS8300 series User Manual
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... use the printer device information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ Google Cloud Print setup Registers/Deletes the printer to/from Google Cloud Print. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue...
... use the printer device information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ Google Cloud Print setup Registers/Deletes the printer to/from Google Cloud Print. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue...
TS8300 series User Manual
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... Operation Panel 3. Specify settings as a default to save electricity. Using Duplex Printing Follow the procedure below to use duplex printing. 228 ECO settings This setting allows you to use automatic duplex printing as necessary. Using Power Saving Function Using Duplex Printing Using Power Saving Function Follow the procedure below to the printer. Select (Setup) on automatically when a scanning command from a computer or printing data is sent to use power saving function. 1. A: Specify the length of time to save paper and to turn...
... Operation Panel 3. Specify settings as a default to save electricity. Using Duplex Printing Follow the procedure below to use duplex printing. 228 ECO settings This setting allows you to use automatic duplex printing as necessary. Using Power Saving Function Using Duplex Printing Using Power Saving Function Follow the procedure below to the printer. Select (Setup) on automatically when a scanning command from a computer or printing data is sent to use power saving function. 1. A: Specify the length of time to save paper and to turn...
TS8300 series User Manual
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...: ◦ Connected to your model from printer Register the set paper size and paper type on the printer operation panel. Check that printer is turned on Note • If Auto power on is compatible with the macOS standard printing system (AirPrint). Checking Your Environment First, check your application software The Print dialog opens. 5. For instructions, see "Paper Settings." 4. Select printer Select your Mac without wireless router (Direct Connection) ◦ Connected by USB Print from a Mac 1. Select paper size and paper type from the Printer list in printer 3. You can...
...: ◦ Connected to your model from printer Register the set paper size and paper type on the printer operation panel. Check that printer is turned on Note • If Auto power on is compatible with the macOS standard printing system (AirPrint). Checking Your Environment First, check your application software The Print dialog opens. 5. For instructions, see "Paper Settings." 4. Select printer Select your Mac without wireless router (Direct Connection) ◦ Connected by USB Print from a Mac 1. Select paper size and paper type from the Printer list in printer 3. You can...
TS8300 series User Manual
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... MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Copying/Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No Paper" Error Cannot Print on Network Cannot Find Printer...
... MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Copying/Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No Paper" Error Cannot Print on Network Cannot Find Printer...
TS8300 series User Manual
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...Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error...
...Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error...
TS8300 series User Manual
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... Print/Scan from Smartphone/Tablet Cannot Find Printer from Smartphone/Tablet while Using Bluetooth Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi-Fi from Communication Device Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Forgot Administrator Password...
... Print/Scan from Smartphone/Tablet Cannot Find Printer from Smartphone/Tablet while Using Bluetooth Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi-Fi from Communication Device Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Forgot Administrator Password...
TS8300 series User Manual
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...already turned on checking computer settings or connection status, see the instruction manual supplied with those of printer, network devices (e.g. Check3 Is the printer connected to update the wireless router firmware. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to the wireless router? Turn on wireless communication on your computer is connected to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Print/Scan through Network Cannot Connect to a Printer after Network Configuration Changes...
...already turned on checking computer settings or connection status, see the instruction manual supplied with those of printer, network devices (e.g. Check3 Is the printer connected to update the wireless router firmware. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to the wireless router? Turn on wireless communication on your computer is connected to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Print/Scan through Network Cannot Connect to a Printer after Network Configuration Changes...
TS8300 series User Manual
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... up for network use the printer over a LAN, make sure the printer is displayed. Follow the instructions on the touch screen. If the paper settings do not match the information set for rear tray or cassette. To change the message view setting when printing or copying using the printer's operation panel: Feed settings To change the message view setting when printing using a relay device such as a USB hub, disconnect it, connect the printer directly to download IJ Network Device Setup Utility and install it. Contact...
... up for network use the printer over a LAN, make sure the printer is displayed. Follow the instructions on the touch screen. If the paper settings do not match the information set for rear tray or cassette. To change the message view setting when printing or copying using the printer's operation panel: Feed settings To change the message view setting when printing using a relay device such as a USB hub, disconnect it, connect the printer directly to download IJ Network Device Setup Utility and install it. Contact...
TS8300 series User Manual
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... list above). Check1 Do page size and media type settings match size and type of the paper type setting and the loaded paper. Also, if you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color. Setting Items for Copying Setting Items for . • Copying/Printing from a PictBridge (Wi-Fi) compliant device Check the settings on your smartphone/tablet using the operation panel. Basic Printing Setup • Printing from memory card Check the settings using the printer driver. Print Photos from...
... list above). Check1 Do page size and media type settings match size and type of the paper type setting and the loaded paper. Also, if you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color. Setting Items for Copying Setting Items for . • Copying/Printing from a PictBridge (Wi-Fi) compliant device Check the settings on your smartphone/tablet using the operation panel. Basic Printing Setup • Printing from memory card Check the settings using the printer driver. Print Photos from...
TS8300 series User Manual
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What to request a repair. 433 6000 Cause Printer error has occurred. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the printer again and turn it . List of Support Code for Error (Paper Jams) Turn off the printer and unplug it back on the jammed location and cause.
What to request a repair. 433 6000 Cause Printer error has occurred. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the printer again and turn it . List of Support Code for Error (Paper Jams) Turn off the printer and unplug it back on the jammed location and cause.
TS8300 series Getting Started Guide
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... using multiple computers, perform these steps on each computer. 1 Access the Canon website from step 3. This will install the printer driver. 4 Note The following the on-screen instructions instead. 6 Click Download. 7 Run the downloaded file. 8 Click Start Setup. 9 Follow the on page 5. Computer Computer and smartphone Smartphone 6-a Connecting to a Computer If you have an internet connection, open the win folder in the CD-ROM and double click SETUP...
... using multiple computers, perform these steps on each computer. 1 Access the Canon website from step 3. This will install the printer driver. 4 Note The following the on-screen instructions instead. 6 Click Download. 7 Run the downloaded file. 8 Click Start Setup. 9 Follow the on page 5. Computer Computer and smartphone Smartphone 6-a Connecting to a Computer If you have an internet connection, open the win folder in the CD-ROM and double click SETUP...
