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... the included software, please refer to avoid security breaches. Carefully read the file in the LICENSE folder of the camera. • Limit access to ensure correct use . Precautions for Use (Disclaimer) Network Security The user is legally recognized as unauthorized accesses. • Change the password of the camera periodically. • Change the HTTP or HTTPS port number of the setup CD-ROM. * The cameras described...
... the included software, please refer to avoid security breaches. Carefully read the file in the LICENSE folder of the camera. • Limit access to ensure correct use . Precautions for Use (Disclaimer) Network Security The user is legally recognized as unauthorized accesses. • Change the password of the camera periodically. • Change the HTTP or HTTPS port number of the setup CD-ROM. * The cameras described...
User Manual
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...Viewer Operation Guide This explains details on Setup CD-ROM Operation Guide This guide explains the camera initial settings, viewer operation, various settings in the setting page, Troubleshooting, etc. If you need to use the Mobile Camera Viewer. Specifications This lists the camera specifications. How to Use This Manual The assumed reading format of this operation guide is prohibited. 2. Descriptions use the RM-Lite recording software. Notes 1. Recorded Video Utility User Manual This explains details on a computer screen. Software Screenshots The software...
...Viewer Operation Guide This explains details on Setup CD-ROM Operation Guide This guide explains the camera initial settings, viewer operation, various settings in the setting page, Troubleshooting, etc. If you need to use the Mobile Camera Viewer. Specifications This lists the camera specifications. How to Use This Manual The assumed reading format of this operation guide is prohibited. 2. Descriptions use the RM-Lite recording software. Notes 1. Recorded Video Utility User Manual This explains details on a computer screen. Software Screenshots The software...
User Manual
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... Advanced Camera Setting Information 52 Chapter 5 Camera Maintenance Updating the Software 56 Updating the Firmware ...56 Updating the Mobile Camera Viewer 58 Backing Up Setting Values 59 Specifying the Save Location for Backup Files 59 Performing a Backup ...59 Restoring Settings ...61 Mounting/Unmounting Memory Cards 63 Restarting the Camera 64 Restoring the Camera to the Initial Settings 65 Downloading Logs...66 Chapter 6 Troubleshooting Lists of Messages...68 Warning Messages ...68 Error Messages...71 Troubleshooting...72...
... Advanced Camera Setting Information 52 Chapter 5 Camera Maintenance Updating the Software 56 Updating the Firmware ...56 Updating the Mobile Camera Viewer 58 Backing Up Setting Values 59 Specifying the Save Location for Backup Files 59 Performing a Backup ...59 Restoring Settings ...61 Mounting/Unmounting Memory Cards 63 Restarting the Camera 64 Restoring the Camera to the Initial Settings 65 Downloading Logs...66 Chapter 6 Troubleshooting Lists of Messages...68 Warning Messages ...68 Error Messages...71 Troubleshooting...72...
User Manual
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... suspend mode during communication. • The "Do you want to launch the tool. • If the Windows firewall is communicating with a camera. For details, please refer to "Checking Firewall Settings" in the camera's Operation Guide. • Before applying a service pack or updating the operating system, please refer to the Canon website. System Requirements The system requirements for information on your product (firmware, included software, user manual, operating...
... suspend mode during communication. • The "Do you want to launch the tool. • If the Windows firewall is communicating with a camera. For details, please refer to "Checking Firewall Settings" in the camera's Operation Guide. • Before applying a service pack or updating the operating system, please refer to the Canon website. System Requirements The system requirements for information on your product (firmware, included software, user manual, operating...
User Manual
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... password, date and time, camera name, and video settings (P. 26). Button Function Description Memory Card Operations Mounts or unmounts the memory card inserted in this state will add the detected camera to the camera list (P. 17). The thumbnail view displays a list of the detected cameras. 15 Detecting/Setting Cameras (2) [Viewer]/[Setting Page] Displays Viewer or the Setting Page for filtering the camera list to quickly find the required camera (P. 21). (5) Camera List Displays the information of the still images...
... password, date and time, camera name, and video settings (P. 26). Button Function Description Memory Card Operations Mounts or unmounts the memory card inserted in this state will add the detected camera to the camera list (P. 17). The thumbnail view displays a list of the detected cameras. 15 Detecting/Setting Cameras (2) [Viewer]/[Setting Page] Displays Viewer or the Setting Page for filtering the camera list to quickly find the required camera (P. 21). (5) Camera List Displays the information of the still images...
User Manual
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... administrator account is cleared and the button changes back to the list because the maximum number was exceeded, will appear. Note A maximum of them . 1 Select a camera whose [Connection Status] is displayed. (1) (2) (3) (1) [Administrator Name] Enter the administrator name using alphanumeric characters, hyphens "-" , and underscores "_". (2) [Administrator Password] Enter the administrator password. (3) [Confirm Administrator Password] Enter the administrator password again for confirming whether or...
... administrator account is cleared and the button changes back to the list because the maximum number was exceeded, will appear. Note A maximum of them . 1 Select a camera whose [Connection Status] is displayed. (1) (2) (3) (1) [Administrator Name] Enter the administrator name using alphanumeric characters, hyphens "-" , and underscores "_". (2) [Administrator Password] Enter the administrator password. (3) [Confirm Administrator Password] Enter the administrator password again for confirming whether or...
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... to part of the camera's [Setting Page], the camera's [Setting Page] details change when [Basic Camera Settings] are applied to all the models can be configured, including camera network settings (IP address), changing the administrator password, camera name, date and time, and video settings for applying basic settings. 2 Click on the right side. Basic Camera Settings Basic camera settings can be set , only the items common to all models, you can select [Camera Settings] > [Basic Camera Settings]. The [Basic Camera Settings...
... to part of the camera's [Setting Page], the camera's [Setting Page] details change when [Basic Camera Settings] are applied to all the models can be configured, including camera network settings (IP address), changing the administrator password, camera name, date and time, and video settings for applying basic settings. 2 Click on the right side. Basic Camera Settings Basic camera settings can be set , only the items common to all models, you can select [Camera Settings] > [Basic Camera Settings]. The [Basic Camera Settings...
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... happens, select [Manual] and set a fixed IPv4 address. (2) [IPv4 Address] When [IPv4 Address Setting Method] is [Manual], enter a fixed IPv4 address. Select "80" (the factory default setting) normally. (8) [HTTPS Port] Enter the HTTPS port. Important If [Auto (DHCP)] is selected as when a router is present between numbers to specify a range. It can be specified for multiple cameras, the following specification characters can be...
... happens, select [Manual] and set a fixed IPv4 address. (2) [IPv4 Address] When [IPv4 Address Setting Method] is [Manual], enter a fixed IPv4 address. Select "80" (the factory default setting) normally. (8) [HTTPS Port] Enter the HTTPS port. Important If [Auto (DHCP)] is selected as when a router is present between numbers to specify a range. It can be specified for multiple cameras, the following specification characters can be...
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... this operation by selecting and setting one camera at a time. 1 In the camera list, select the camera for opening Viewer. 2 Click [Viewer]. Viewer appears. Note It may be necessary to enter the authentication information (user name and password), depending on the Setting Page are saved to only the camera and are finished. Perform this tool. Note The settings configured on the camera model and settings. 34...
... this operation by selecting and setting one camera at a time. 1 In the camera list, select the camera for opening Viewer. 2 Click [Viewer]. Viewer appears. Note It may be necessary to enter the authentication information (user name and password), depending on the Setting Page are saved to only the camera and are finished. Perform this tool. Note The settings configured on the camera model and settings. 34...
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To display the loaded file in the camera list. Automatically Importing When This Tool Starts You can set to load the camera specification file the next time you start this tool when saving the camera specification file (P. 38) - The [Environmental Settings] dialog box appears. 2 Select [Enable camera specification file], then specify the location and name for loading the camera specification file. • Select the [File] > [Open], and load the camera specification file from the [Open] dialog box...
To display the loaded file in the camera list. Automatically Importing When This Tool Starts You can set to load the camera specification file the next time you start this tool when saving the camera specification file (P. 38) - The [Environmental Settings] dialog box appears. 2 Select [Enable camera specification file], then specify the location and name for loading the camera specification file. • Select the [File] > [Open], and load the camera specification file from the [Open] dialog box...
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... limit cameras displayed in the list to those described in the input field. [Default file location] Specify a default location to the camera list by detection, or manually add or delete cameras. If you read camera specification file. This setting is only enabled when the [Enable camera specification file] checkbox is selected. Camera specification file input field Enter the save location and file name of the newly read a different camera specification file, the current camera list...
... limit cameras displayed in the list to those described in the input field. [Default file location] Specify a default location to the camera list by detection, or manually add or delete cameras. If you read camera specification file. This setting is only enabled when the [Enable camera specification file] checkbox is selected. Camera specification file input field Enter the save location and file name of the newly read a different camera specification file, the current camera list...
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... port number as a set along with the IPv4 address. Detecting Multiple Cameras Import a CSV file with the IPv4 address column edited to detect a batch of the cameras to be added to the camera list. Do not change the strings. Edit the items in the CSV format. 4 Select [File] > [Open]. Note • If you load a camera specification file in the camera list, authentication is displayed. 5 In [File Name...
... port number as a set along with the IPv4 address. Detecting Multiple Cameras Import a CSV file with the IPv4 address column edited to detect a batch of the cameras to be added to the camera list. Do not change the strings. Edit the items in the CSV format. 4 Select [File] > [Open]. Note • If you load a camera specification file in the camera list, authentication is displayed. 5 In [File Name...
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... firmware. Important • Do not use an update file that has been edited or manipulated. • After updating the software, the camera will restart, temporarily interrupting all connections. • Cameras can not be operated or set to restore the camera settings to malfunction. • If there is updating the system. Doing so may cause a camera to the factory default settings. If a camera cannot be corrupted. Doing so may be accessed...
... firmware. Important • Do not use an update file that has been edited or manipulated. • After updating the software, the camera will restart, temporarily interrupting all connections. • Cameras can not be operated or set to restore the camera settings to malfunction. • If there is updating the system. Doing so may cause a camera to the factory default settings. If a camera cannot be corrupted. Doing so may be accessed...
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... • You can click [Stop] to update. Click [Browse] and specify the file in the camera list. 2 Select [Maintenance] > [Software Update] > [Mobile Camera Viewer Update]. If you are performing a Mobile Camera Viewer update, and the update fails for some cameras, the message is displayed. 3 Specify [File Name]. Confirm the message displayed in the [Message] field while updating. paste it has been updated is displayed when the camera is restarted. You can select...
... • You can click [Stop] to update. Click [Browse] and specify the file in the camera list. 2 Select [Maintenance] > [Software Update] > [Mobile Camera Viewer Update]. If you are performing a Mobile Camera Viewer update, and the update fails for some cameras, the message is displayed. 3 Specify [File Name]. Confirm the message displayed in the [Message] field while updating. paste it has been updated is displayed when the camera is restarted. You can select...
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... no connection to restore camera setting values. A camera cannot be restored. Important • Do not disconnect a network cable or turn off the power of the [File Name]. If, for restoring settings. 2 Click on the toolbar. Click [Browse] and specify the save location and file name for the backup file in time a backup was made, or migrate settings to continue the procedure. You can select multiple copy...
... no connection to restore camera setting values. A camera cannot be restored. Important • Do not disconnect a network cable or turn off the power of the [File Name]. If, for restoring settings. 2 Click on the toolbar. Click [Browse] and specify the save location and file name for the backup file in time a backup was made, or migrate settings to continue the procedure. You can select multiple copy...
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... The downloaded file is displayed. 4 Click [Yes] or [No]. Open the folder?] is saved with the following sub folder is created in a camera unit or memory card can be downloaded and saved as a text file. 1 In the camera list, select the cameras to , and select [OK]. The following file name. Downloading Logs The operation logs recorded in the destination folder you selected. The message [The log file has been saved.
... The downloaded file is displayed. 4 Click [Yes] or [No]. Open the folder?] is saved with the following sub folder is created in a camera unit or memory card can be downloaded and saved as a text file. 1 In the camera list, select the cameras to , and select [OK]. The following file name. Downloading Logs The operation logs recorded in the destination folder you selected. The message [The log file has been saved.
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... connected to the camera list using [Basic Camera Settings], [Advanced Camera Settings], or [Set From File]. Check the file name and save location of this message. The model name of the firmware file and the model name of the camera do not match, the firmware cannot be restored because it is modified, it again. Specify the IPv4 address and port number, user name and password correctly. 68 The firmware of a different model is corrupt. Memory Card...
... connected to the camera list using [Basic Camera Settings], [Advanced Camera Settings], or [Set From File]. Check the file name and save location of this message. The model name of the firmware file and the model name of the camera do not match, the firmware cannot be restored because it is modified, it again. Specify the IPv4 address and port number, user name and password correctly. 68 The firmware of a different model is corrupt. Memory Card...
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.... Changed settings could not be found . Maximum number of the message. Incorrect authentication information (administrator name and administrator password) was entered. The specified firmware file cannot be found , this IP address has already been registered. A nonexistent folder name or file name has been specified as directed in the correct format. Message Description • Install the firmware to update the camera information? This message is always displayed when a firmware update...
.... Changed settings could not be found . Maximum number of the message. Incorrect authentication information (administrator name and administrator password) was entered. The specified firmware file cannot be found , this IP address has already been registered. A nonexistent folder name or file name has been specified as directed in the correct format. Message Description • Install the firmware to update the camera information? This message is always displayed when a firmware update...
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.../Night mode to 0.5 seconds. Check the descriptions in [ADSR] is incorrect. This message is running (Firmware Upgrade Tool, Backup Tool, Restore Tool, or Memory Card Unmount Tool). Failed to set . Enable IPv6 for the firmware upgrade procedure did not finish. Troubleshooting 6 71 If you will start because one of the functions of the camera specification file is used at backup time. Does not match the encryption password used . Make...
.../Night mode to 0.5 seconds. Check the descriptions in [ADSR] is incorrect. This message is running (Firmware Upgrade Tool, Backup Tool, Restore Tool, or Memory Card Unmount Tool). Failed to set . Enable IPv6 for the firmware upgrade procedure did not finish. Troubleshooting 6 71 If you will start because one of the functions of the camera specification file is used at backup time. Does not match the encryption password used . Make...
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... details on the firewall settings, please refer to the camera's "Operation Guide". • If an attempt was made to launch this tool while another tool with the camera failed. • If the administrator password is changed, the administrator information needs to one of the functions of this tool is running (Firmware Upgrade Tool, Backup Tool, Restore Tool, or Memory Card Unmount Tool), close...
... details on the firewall settings, please refer to the camera's "Operation Guide". • If an attempt was made to launch this tool while another tool with the camera failed. • If the administrator password is changed, the administrator information needs to one of the functions of this tool is running (Firmware Upgrade Tool, Backup Tool, Restore Tool, or Memory Card Unmount Tool), close...