iP4200 Quick Start Guide
Page 2
... product's warranty period. Extended Service and Support - www.canonhelp.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to your product's ...1 year limited warranty period. Serial Number (located on the inside of the printer): Model Number (located on the top of service charges, MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonhelp....
... product's warranty period. Extended Service and Support - www.canonhelp.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to your product's ...1 year limited warranty period. Serial Number (located on the inside of the printer): Model Number (located on the top of service charges, MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonhelp....
iP4200 Quick Start Guide
Page 5
... 52 Print Head Deep Cleaning 56 Aligning the Print Head 60 Troubleshooting Cannot Install the Printer Driver 65 Cannot Connect to PC Properly 66 Print Results Not Satisfactory or Contains Errors 67 Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper Jams 73... Handling Error Messages 77 An Error Message Appears on the Screen 79 Cannot Print Properly from the Digital Camera 81 Appendix Specifications 86 Safety Precautions 90 Regulatory Information 92 CANON U.S.A., INC...
... 52 Print Head Deep Cleaning 56 Aligning the Print Head 60 Troubleshooting Cannot Install the Printer Driver 65 Cannot Connect to PC Properly 66 Print Results Not Satisfactory or Contains Errors 67 Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper Jams 73... Handling Error Messages 77 An Error Message Appears on the Screen 79 Cannot Print Properly from the Digital Camera 81 Appendix Specifications 86 Safety Precautions 90 Regulatory Information 92 CANON U.S.A., INC...
iP4200 Quick Start Guide
Page 38
... be used for the following functions: - print" By default, Off is selected for this printer. Printer maintenance z For the device operation method and troubleshooting, refer to the User's Guide. 34 Print quality setting - z When disconnecting the USB ...cable between the device and printer, follow the instructions given in it using a camera with the print mode, select Off for this function. Advanced Printing About "Date/File No. If you to a computer and using the Canon...
... be used for the following functions: - print" By default, Off is selected for this printer. Printer maintenance z For the device operation method and troubleshooting, refer to the User's Guide. 34 Print quality setting - z When disconnecting the USB ...cable between the device and printer, follow the instructions given in it using a camera with the print mode, select Off for this function. Advanced Printing About "Date/File No. If you to a computer and using the Canon...
iP4200 Quick Start Guide
Page 68
...not covered in the message. Take the appropriate action described in this section. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on the version of your Windows operating system. 64 z "Cannot Install the Printer Driver" on page 65 z "Cannot Connect to PC Properly" on page... 66 z "Print Results Not Satisfactory or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages...
...not covered in the message. Take the appropriate action described in this section. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on the version of your Windows operating system. 64 z "Cannot Install the Printer Driver" on page 65 z "Cannot Connect to PC Properly" on page... 66 z "Print Results Not Satisfactory or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages...
iP4200 Quick Start Guide
Page 69
...to be terminated due to the Easy Setup Instructions for more information. Click Start and select My Computer. 2. Reinstall the printer driver. 1. Carefully follow the procedures described in the background Installation does not start automatically when the Setup Software & User...Click Cancel on the Welcome screen, then remove the CD-ROM. 5. Cannot Install the Printer Driver Troubleshooting Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your computer....
...to be terminated due to the Easy Setup Instructions for more information. Click Start and select My Computer. 2. Reinstall the printer driver. 1. Carefully follow the procedures described in the background Installation does not start automatically when the Setup Software & User...Click Cancel on the Welcome screen, then remove the CD-ROM. 5. Cannot Install the Printer Driver Troubleshooting Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your computer....
iP4200 Quick Start Guide
Page 70
... Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. If your PC environment supports USB 2.0 HiSpeed connection. Troubleshooting Cannot Connect to use a certified USB 2.0 Hi-Speed cable. Check the following to ensure that your environment is not fully compatible with USB 2.0, the...
... Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. If your PC environment supports USB 2.0 HiSpeed connection. Troubleshooting Cannot Connect to use a certified USB 2.0 Hi-Speed cable. Check the following to ensure that your environment is not fully compatible with USB 2.0, the...
iP4200 Quick Start Guide
Page 71
...improve, select Custom, click Set and then adjust the Quality bar for loading and handling. When a specific color is printed. Open the printer properties dialog box. 2. Open the Print dialog box. 2. See "Print Head Cleaning" on page 37. Follow the instructions packaged with ... Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is used In the Print dialog box of the printer driver, ensure that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon ...
...improve, select Custom, click Set and then adjust the Quality bar for loading and handling. When a specific color is printed. Open the printer properties dialog box. 2. Open the Print dialog box. 2. See "Print Head Cleaning" on page 37. Follow the instructions packaged with ... Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is used In the Print dialog box of the printer driver, ensure that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon ...
iP4200 Quick Start Guide
Page 72
... using Borderless Printing. See "Print Media to Fine end. Paper feed roller is or Ink Blots too thin Incorrect paper type 1. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is are Displaced misaligned Print Quality not set the Print Quality setting to High in Windows...bar to Avoid" on is too thick or curled. Inside of the printer is If the inside of the printer driver, ensure that have high color saturation. Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the Media Type selected matches the paper...
... using Borderless Printing. See "Print Media to Fine end. Paper feed roller is or Ink Blots too thin Incorrect paper type 1. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is are Displaced misaligned Print Quality not set the Print Quality setting to High in Windows...bar to Avoid" on is too thick or curled. Inside of the printer is If the inside of the printer driver, ensure that have high color saturation. Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the Media Type selected matches the paper...
iP4200 Quick Start Guide
Page 73
...printing paper if paper curl is recommended to 0.2 in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled 1. Open the printer properties dialog box. 2. Click OK when the confirmation message appears. Open the Canon IJ Printer Utility dialog box. 2. When the Prevent paper abrasion check box... paper is used Try This Select the Prevent paper abrasion check box to log on as follows. 1. Roll up menu. 3. Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Thick paper is curled, it with the digital camera. Clear the...
...printing paper if paper curl is recommended to 0.2 in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled 1. Open the printer properties dialog box. 2. Click OK when the confirmation message appears. Open the Canon IJ Printer Utility dialog box. 2. When the Prevent paper abrasion check box... paper is used Try This Select the Prevent paper abrasion check box to log on as follows. 1. Roll up menu. 3. Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Thick paper is curled, it with the digital camera. Clear the...
iP4200 Quick Start Guide
Page 74
... tank lamps are left like in Figure 1. The ink tank lamp lights red when the ink tank is empty. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast, ink... 2, remove all of the orange parts. (1) Correct An L-shaped notch appears on the ink tank until it is empty. Continuing to the printer. Make sure that ink tank, it clicks into place. Slow flashing (at about three second interval) indicates ink is inserted in the wrong ...
... tank lamps are left like in Figure 1. The ink tank lamp lights red when the ink tank is empty. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast, ink... 2, remove all of the orange parts. (1) Correct An L-shaped notch appears on the ink tank until it is empty. Continuing to the printer. Make sure that ink tank, it clicks into place. Slow flashing (at about three second interval) indicates ink is inserted in the wrong ...
iP4200 Quick Start Guide
Page 75
Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Click Display Print Queue. 4. Select Cancel All Documents in Macintosh for the deletion. 1. When using Mac OS X v.10.2, double-click the Print...Performing automatic duplex printing Select Use reduced printing in the Page Setup tab and select Use reduced printing. 1. Open the printer properties dialog box. 2. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be selected. 5. It may solve the problem. In Windows XP and ...
Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Click Display Print Queue. 4. Select Cancel All Documents in Macintosh for the deletion. 1. When using Mac OS X v.10.2, double-click the Print...Performing automatic duplex printing Select Use reduced printing in the Page Setup tab and select Use reduced printing. 1. Open the printer properties dialog box. 2. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be selected. 5. It may solve the problem. In Windows XP and ...
iP4200 Quick Start Guide
Page 76
... times. Paper is curled. See "Loading Paper" on page 4. Flatten paper when it cleans. 4. Slide the paper guides against the paper stack. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you are ...is loaded correctly. Select the Paper Feed Roller of Letter-sized plain paper lengthways in the Auto Sheet Feeder or Cassette selected in the printer. 2. The Paper Feed Roller rotates as it is loaded incorrectly Always load paper in the portrait orientation in the Auto Sheet Feeder ...
... times. Paper is curled. See "Loading Paper" on page 4. Flatten paper when it cleans. 4. Slide the paper guides against the paper stack. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you are ...is loaded correctly. Select the Paper Feed Roller of Letter-sized plain paper lengthways in the Auto Sheet Feeder or Cassette selected in the printer. 2. The Paper Feed Roller rotates as it is loaded incorrectly Always load paper in the portrait orientation in the Auto Sheet Feeder ...
iP4200 Quick Start Guide
Page 77
...you will be ejected automatically. 2. The paper will need to "Paper Does Not Feed Properly" on . When reloading the paper into the printer, refer to retry printing, because this time. Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output .... • If the paper tears and a piece remains inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 73 Reload the paper into the printer correctly. Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper jams in progress.
...you will be ejected automatically. 2. The paper will need to "Paper Does Not Feed Properly" on . When reloading the paper into the printer, refer to retry printing, because this time. Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output .... • If the paper tears and a piece remains inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 73 Reload the paper into the printer correctly. Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper jams in progress.
iP4200 Quick Start Guide
Page 78
... in four, push it in the landscape orientation. 2. Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the printer to turn on the power. If you cannot remove the... jammed paper or the paper jam error continues after the POWER button is ejected accordingly. It may take a while for the printer to turn completely off after removing the paper, contact the Customer Care Center. Press the POWER button of Credit Card-sized paper in...
... in four, push it in the landscape orientation. 2. Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the printer to turn on the power. If you cannot remove the... jammed paper or the paper jam error continues after the POWER button is ejected accordingly. It may take a while for the printer to turn completely off after removing the paper, contact the Customer Care Center. Press the POWER button of Credit Card-sized paper in...
iP4200 Quick Start Guide
Page 79
... paper and are loading it back on. If any print jobs in step 2, remove the Cassette. 5. When reloading the paper into the printer again, and press the RESUME/CANCEL button on page 72 to retry printing, because this operation cancels any paper is sticking out of the ...the paper out, turn the printer off the printer in the Cassette. 7. If you have turned off and turn it into the printer correctly. The paper will need to confirm that you could not extract the paper in progress. If you will be ejected automatically. 3. Troubleshooting Problem Paper Jams Possible Cause...
... paper and are loading it back on. If any print jobs in step 2, remove the Cassette. 5. When reloading the paper into the printer again, and press the RESUME/CANCEL button on page 72 to retry printing, because this operation cancels any paper is sticking out of the ...the paper out, turn the printer off the printer in the Cassette. 7. If you have turned off and turn it into the printer correctly. The paper will need to confirm that you could not extract the paper in progress. If you will be ejected automatically. 3. Troubleshooting Problem Paper Jams Possible Cause...
iP4200 Quick Start Guide
Page 80
...pull the jammed paper out while pulling the green cover toward you cannot remove the paper or if the paper tears inside the printer (Duplex Transport Section) Try This Remove the paper according to confirm that you are using the correct paper and are loading it into the...after removing the paper, contact the Customer Care Center. 76 Reload paper in the Cassette. Stand the printer with the rear side down. 3. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. If any paper is loaded...
...pull the jammed paper out while pulling the green cover toward you cannot remove the paper or if the paper tears inside the printer (Duplex Transport Section) Try This Remove the paper according to confirm that you are using the correct paper and are loading it into the...after removing the paper, contact the Customer Care Center. 76 Reload paper in the Cassette. Stand the printer with the rear side down. 3. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. If any paper is loaded...
iP4200 Quick Start Guide
Page 81
...how fast they flash. Replace the empty ink tank immediately after the printing. If the Print Head is out of the printer.) Canon recommends that the ink tanks are installed in waste ink absorber for the ink used during printing because this can damage the... low. Press the RESUME/CANCEL button to replace a particular part of Reload paper in place. The printer may not be damaged if printing is open it . Troubleshooting Handling Error Messages When a printer error occurs, the ALARM lamp flashes orange in the appropriate position Possible causes are as follows: z ...
...how fast they flash. Replace the empty ink tank immediately after the printing. If the Print Head is out of the printer.) Canon recommends that the ink tanks are installed in waste ink absorber for the ink used during printing because this can damage the... low. Press the RESUME/CANCEL button to replace a particular part of Reload paper in place. The printer may not be damaged if printing is open it . Troubleshooting Handling Error Messages When a printer error occurs, the ALARM lamp flashes orange in the appropriate position Possible causes are as follows: z ...
iP4200 Quick Start Guide
Page 82
... x 177.8 mm. Fifteen flashes The ink tank cannot Ink tank errors have to turn on the printer to continue printing with this printer Disconnect the camera cable and reconnect it . Troubleshooting Number of Flashes Nine flashes Possible Cause Try This A specified period of time has elapsed without receiving a...head condition. Canon shall not be compatible with PictBridge before connecting the device. See "Replacing an Ink Tank" on page 37. If the error is still unresolved, there is a possibility that was once empty is not loaded on how to the printer. You ...
... x 177.8 mm. Fifteen flashes The ink tank cannot Ink tank errors have to turn on the printer to continue printing with this printer Disconnect the camera cable and reconnect it . Troubleshooting Number of Flashes Nine flashes Possible Cause Try This A specified period of time has elapsed without receiving a...head condition. Canon shall not be compatible with PictBridge before connecting the device. See "Replacing an Ink Tank" on page 37. If the error is still unresolved, there is a possibility that was once empty is not loaded on how to the printer. You ...
iP4200 Quick Start Guide
Page 83
.... Paper is indicated. A USB port is selected if either USBnnn (Canon iP4200) or MPUSBPRNnn (Canon iP4200) (where n is a number) is not loaded Load paper and press the RESUME/CANCEL button. If successful, the problem may have occurred. Printer driver is selected correctly. Troubleshooting Number of Flashes Possible Cause Try This POWER (green) and ALARM (orange) lamps...
.... Paper is indicated. A USB port is selected if either USBnnn (Canon iP4200) or MPUSBPRNnn (Canon iP4200) (where n is a number) is not loaded Load paper and press the RESUME/CANCEL button. If successful, the problem may have occurred. Printer driver is selected correctly. Troubleshooting Number of Flashes Possible Cause Try This POWER (green) and ALARM (orange) lamps...
iP4200 Quick Start Guide
Page 84
..., click Add to the computer. When you will flash green when the printer is initializing. If iP4200 is not displayed in the Mac Help. Check Paper Size on the Page Setup tab in the printer. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause Incorrect paper size is selected Try This Check the...
..., click Add to the computer. When you will flash green when the printer is initializing. If iP4200 is not displayed in the Mac Help. Check Paper Size on the Page Setup tab in the printer. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause Incorrect paper size is selected Try This Check the...