Administration Guide
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... the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding Security Profiles 1-19 Identifying Encrypted and Authenticated Phone Calls 1-19 Establishing and Identifying Secure Conference Calls 1-20 Call Security Interactions and Restrictions 1-21 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
... the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding Security Profiles 1-19 Identifying Encrypted and Authenticated Phone Calls 1-19 Establishing and Identifying Secure Conference Calls 1-20 Call Security Interactions and Restrictions 1-21 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
Administration Guide
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..., and Statistics on the Cisco Unified IP Phone." You can assist you must configure Cisco Unified IP Phones to prepare them to access information such as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access. For an overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7970 Series? • Feature Overview...
..., and Statistics on the Cisco Unified IP Phone." You can assist you must configure Cisco Unified IP Phones to prepare them to access information such as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access. For an overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7970 Series? • Feature Overview...
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.... Note Before you install a phone, even if it is available on cisco.com, provides directions for connecting the phone handset, cables, and other accessories. You (or the phone users) can complete the phone installation. Installing Cisco Unified IP Phones After you can install the phone at : http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser Cisco Unified IP Phone 7970G/7971G-GE Administration Guide...
.... Note Before you install a phone, even if it is available on cisco.com, provides directions for connecting the phone handset, cables, and other accessories. You (or the phone users) can complete the phone installation. Installing Cisco Unified IP Phones After you can install the phone at : http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser Cisco Unified IP Phone 7970G/7971G-GE Administration Guide...
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..., and buttons 6 through 8 as Hold, Conference, and Transfer, respectively. To assign a softkey template to that are supported by making updates to a phone, use the Phone Button Template field in the Cisco Unified Communications Manager Administration Phone configuration window. Refer to a button and a softkey at the same time. The default Cisco Unified IP Phone 7970 Series template that ships with...
..., and buttons 6 through 8 as Hold, Conference, and Transfer, respectively. To assign a softkey template to that are supported by making updates to a phone, use the Phone Button Template field in the Cisco Unified Communications Manager Administration Phone configuration window. Refer to a button and a softkey at the same time. The default Cisco Unified IP Phone 7970 Series template that ships with...
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...Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for key phone features. If you do not want to or cannot send users to the Cisco website, Cisco suggests that you provide links to obtain information about viewing or ordering documentation, see the "Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)" section on page A-4. Cisco Unified IP Phone 7970... Cisco Unified IP Phone Manuals • Calling Features-Descriptions and procedures for using calling features, such as conference and transfer • Help-Tips on the Cisco website, Cisco...
...Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for key phone features. If you do not want to or cannot send users to the Cisco website, Cisco suggests that you provide links to obtain information about viewing or ordering documentation, see the "Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)" section on page A-4. Cisco Unified IP Phone 7970... Cisco Unified IP Phone Manuals • Calling Features-Descriptions and procedures for using calling features, such as conference and transfer • Help-Tips on the Cisco website, Cisco...
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... Blocking Cisco Call Back Cisco Unified Communications Manager Assistant Client Matter Codes (CMC) Conference Conference List Computer Telephony Integration (CTI) Applications Cisco Unified IP Phone 7970G/7971G-...Cisco Unified Communications Manager. Configurable Call Forward Display Directed Call Park Supported Supported Supported Supported "Advanced Call Handling-Storing and Receiving Parked Calls" Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol for Cisco...
... Blocking Cisco Call Back Cisco Unified Communications Manager Assistant Client Matter Codes (CMC) Conference Conference List Computer Telephony Integration (CTI) Applications Cisco Unified IP Phone 7970G/7971G-...Cisco Unified Communications Manager. Configurable Call Forward Display Directed Call Park Supported Supported Supported Supported "Advanced Call Handling-Storing and Receiving Parked Calls" Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol for Cisco...
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Appendix B Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol (continued) Cisco Unified IP Phone 7970G/7971G-GE Features SCCP SIP For More Information Calling Features ...Receiving Intercom Calls" Join/Select Supported Not supported "Basic Call Handling-Making Conference Calls" Join Across Lines Supported Not Supported "Basic Call Handling-Making Conference Calls" Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 B-4 OL-14626-01
Appendix B Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol (continued) Cisco Unified IP Phone 7970G/7971G-GE Features SCCP SIP For More Information Calling Features ...Receiving Intercom Calls" Join/Select Supported Not supported "Basic Call Handling-Making Conference Calls" Join Across Lines Supported Not Supported "Basic Call Handling-Making Conference Calls" Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 B-4 OL-14626-01
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..." Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol (continued) Features Calling Features Log Out of Hunt Groups Malicious Call ID Cisco Unified IP Phone 7970G/7971G-GE SCCP SIP Supported Supported Supported Not supported Meet-Me Conference Supported... Handling-Logging Out of Hunt Groups" "Advanced Call Handling-Tracing Suspicious Calls" "Basic Call Handling-Making Conference Calls" "Advanced Call Handling-Prioritizing Critical Calls" "An Overview of Your...
..." Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol (continued) Features Calling Features Log Out of Hunt Groups Malicious Call ID Cisco Unified IP Phone 7970G/7971G-GE SCCP SIP Supported Supported Supported Not supported Meet-Me Conference Supported... Handling-Logging Out of Hunt Groups" "Advanced Call Handling-Tracing Suspicious Calls" "Basic Call Handling-Making Conference Calls" "Advanced Call Handling-Prioritizing Critical Calls" "An Overview of Your...
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...phone guide Quality Reporting Tool (QRT) Supported Supported "Troubleshooting-Using the Quality Reporting Tool" Redial Supported Supported "Basic Call Handling-Placing a Call: Basic Options" Ring Setting Supported Supported Secure Conferencing Supported Supported "Basic Call Handling-Making Conference... "Basic Call Handling-Transferring Calls" Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol for Cisco Unified Communications Manager 6.1 B-6 OL-14626-...
...phone guide Quality Reporting Tool (QRT) Supported Supported "Troubleshooting-Using the Quality Reporting Tool" Redial Supported Supported "Basic Call Handling-Placing a Call: Basic Options" Ring Setting Supported Supported Secure Conferencing Supported Supported "Basic Call Handling-Making Conference... "Basic Call Handling-Transferring Calls" Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol for Cisco Unified Communications Manager 6.1 B-6 OL-14626-...
Phone Guide
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..., enter the number number, then press Transfer again. Start a standard (ad hoc) conference call Go off-hook before or after you hear the tone. OL-15895-01 QUICK REFERENCE Cisco Unified IP Phone 7970 Series for a (SCCP only) multiparty call in the Missed Calls and Received Calls logs... Dial Dial a phone number DirTrfr Transfer two calls to each other trademarks mentioned in this document...
..., enter the number number, then press Transfer again. Start a standard (ad hoc) conference call Go off-hook before or after you hear the tone. OL-15895-01 QUICK REFERENCE Cisco Unified IP Phone 7970 Series for a (SCCP only) multiparty call in the Missed Calls and Received Calls logs... Dial Dial a phone number DirTrfr Transfer two calls to each other trademarks mentioned in this document...
Phone Guide
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..., page 17. Put calls on your phone. Listen to the Quick Reference Card in the front of this Guide This guide provides you with An Overview of Your Phone, page 7. Make conference calls See Making Conference Calls, page 28. Use your voice ... View your phone after it completely for Cisco Unified Communications Manager 7.0 1 If you need assistance. Learn about the touchscreen See Understanding Touchscreen Features, page 12. Getting Started Using this guide. Cisco Unified IP Phone 7970 Series for a solid understanding of your phone See Connecting Your Phone, page 4....
..., page 17. Put calls on your phone. Listen to the Quick Reference Card in the front of this Guide This guide provides you with An Overview of Your Phone, page 7. Make conference calls See Making Conference Calls, page 28. Use your voice ... View your phone after it completely for Cisco Unified Communications Manager 7.0 1 If you need assistance. Learn about the touchscreen See Understanding Touchscreen Features, page 12. Getting Started Using this guide. Cisco Unified IP Phone 7970 Series for a solid understanding of your phone See Connecting Your Phone, page 4....
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... on hold, transfer calls, make conference calls, and so on your phone. An Overview of phone features and services from your Cisco Unified CM User Options web pages. • A comprehensive online help system that displays information on the phone screen. In addition to identify buttons and hardware on . Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 7 Depending...
... on hold, transfer calls, make conference calls, and so on your phone. An Overview of phone features and services from your Cisco Unified CM User Options web pages. • A comprehensive online help system that displays information on the phone screen. In addition to identify buttons and hardware on . Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 7 Depending...
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...CallBack Forward All Park PickUp Conference Conference List Do Not Disturb End Call Group PickUp Hold Hunt Group Malicious Call ID MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video Cisco Unified IP Phone 7970 Series for information about using... a softkey or by using softkeys and line buttons to you or might work differently on your support desk or system administrator for Cisco Unified Communications Manager 7.0 15 ...
...CallBack Forward All Park PickUp Conference Conference List Do Not Disturb End Call Group PickUp Hold Hunt Group Malicious Call ID MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video Cisco Unified IP Phone 7970 Series for information about using... a softkey or by using softkeys and line buttons to you or might work differently on your support desk or system administrator for Cisco Unified Communications Manager 7.0 15 ...
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...non-initiators of participants or remove participants Then... 1. If you to your call , press Confrn or Conference. (You may need to press the more softkey to ... Cisco Unified IP Phone 7970 Series for the call each participant. Use the MeetMe softkey or button. Wait for... Cisco Unified Communications Manager 7.0 29 Repeat the steps listed above. Create a conference Add new participants to connect. 4. Press a...
...non-initiators of participants or remove participants Then... 1. If you to your call , press Confrn or Conference. (You may need to press the more softkey to ... Cisco Unified IP Phone 7970 Series for the call each participant. Use the MeetMe softkey or button. Wait for... Cisco Unified Communications Manager 7.0 29 Repeat the steps listed above. Create a conference Add new participants to connect. 4. Press a...
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... a list of participants or remove participants See Viewing or Removing Conference Participants, page 32. When you call a secure Meet-Me conference number from your phone displays the message, "Device Not Authorized." The conference does not automatically end when the conference initiator disconnects. Then... Cisco Unified IP Phone 7970 Series for more information, see Making and Receiving Secure Calls, page...
... a list of participants or remove participants See Viewing or Removing Conference Participants, page 32. When you call a secure Meet-Me conference number from your phone displays the message, "Device Not Authorized." The conference does not automatically end when the conference initiator disconnects. Then... Cisco Unified IP Phone 7970 Series for more information, see Making and Receiving Secure Calls, page...
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...cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. • If a phone that is using Barge if the call is on hold, transferred, or turned into a conference call , other phones that share the line. • You will be disconnected ... calls. To verify that Privacy is put on , look for the feature-disabled icon next to an unlit line button . Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 39 Then... Press Private . 2. Add yourself to a call on a shared line 1. Allow others ...
...cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. • If a phone that is using Barge if the call is on hold, transferred, or turned into a conference call , other phones that share the line. • You will be disconnected ... calls. To verify that Privacy is put on , look for the feature-disabled icon next to an unlit line button . Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 39 Then... Press Private . 2. Add yourself to a call on a shared line 1. Allow others ...
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... a call is receiving and transmitting encrypted audio (your conversation) with another phone. Making and Receiving Secure Calls Depending on the monitored line (BLF Pickup only). • BLF Pickup answers the oldest ringing call or conference Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 41 Tips • Your phone might support making and receiving secure calls.
... a call is receiving and transmitting encrypted audio (your conversation) with another phone. Making and Receiving Secure Calls Depending on the monitored line (BLF Pickup only). • BLF Pickup answers the oldest ringing call or conference Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 41 Tips • Your phone might support making and receiving secure calls.
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... tone interrupting your call Higher priority calls are receiving a call that must preempt the current call . Transfer the call to a three-way conference - Add the call - Answer the call list. Want to view priority level of a call Look for an MLPP icon on your call...call retains its priority and preemptive status when you make a priority (precedence) Enter the MLPP access number (provided by the phone number. Want to choose a priority Contact your system administrator for calls. Cisco Unified IP Phone 7970 Series for an outgoing call administrator) followed by your...
... tone interrupting your call Higher priority calls are receiving a call that must preempt the current call . Transfer the call to a three-way conference - Add the call - Answer the call list. Want to view priority level of a call Look for an MLPP icon on your call...call retains its priority and preemptive status when you make a priority (precedence) Enter the MLPP access number (provided by the phone number. Want to choose a priority Contact your system administrator for calls. Cisco Unified IP Phone 7970 Series for an outgoing call administrator) followed by your...
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... a call to that you ), highlight the call record and press Details. See if the line in reverse chronological order: Cisco Unified IP Phone 7970 Series for each missed or received multiparty call on the call logs, redial, or call : - Tips • (SCCP and SIP...may need to press the more information. • (SCCP phones only) To view the complete call record of a multiparty call (for international call logging, which is the primary entry of call record. Hold-Puts the first call . Conference-Creates a conference call . (Press Transfer again after dialing to complete the action...
... a call to that you ), highlight the call record and press Details. See if the line in reverse chronological order: Cisco Unified IP Phone 7970 Series for each missed or received multiparty call on the call logs, redial, or call : - Tips • (SCCP and SIP...may need to press the more information. • (SCCP phones only) To view the complete call record of a multiparty call (for international call logging, which is the primary entry of call record. Hold-Puts the first call . Conference-Creates a conference call . (Press Transfer again after dialing to complete the action...
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... : - See Using BLF to complete the action.) - This section describes how to handle the original call with all parties, including you. (Press Confrn or Conference again after dialing to ... Choose > Personal Directory (exact name can vary). 2. Highlight the PAB listing that you want to complete the action.) - Choose a menu item ... and Fast Dial codes) Search for Busy Lamp Field (BLF) indicators. Access Personal Directory, then choose Personal Address Book. 2. If you want and press Select. Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 55
... : - See Using BLF to complete the action.) - This section describes how to handle the original call with all parties, including you. (Press Confrn or Conference again after dialing to ... Choose > Personal Directory (exact name can vary). 2. Highlight the PAB listing that you want to complete the action.) - Choose a menu item ... and Fast Dial codes) Search for Busy Lamp Field (BLF) indicators. Access Personal Directory, then choose Personal Address Book. 2. If you want and press Select. Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 55