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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15299-01
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15299-01
Administration Guide
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... and SIP Environment 2-14 Determining the MAC Address of a Cisco Unified IP Phone 2-14 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7970 Series Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio Quality Subjective to the User 3-4 Connecting a Headset 3-4 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
... and SIP Environment 2-14 Determining the MAC Address of a Cisco Unified IP Phone 2-14 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7970 Series Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio Quality Subjective to the User 3-4 Connecting a Headset 3-4 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
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... Configuration Menu (SIP Phones Only) 4-17 UI Configuration Menu 4-17 Media Configuration Menu 4-19 Power Save Configuration Menu 4-22 Ethernet Configuration Menu 4-23 Security Configuration Menu 4-23 QoS Configuration Menu 4-25 Network Configuration 4-25 Security Configuration Menu 4-29 CTL File Menu 4-30 OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications...
... Configuration Menu (SIP Phones Only) 4-17 UI Configuration Menu 4-17 Media Configuration Menu 4-19 Power Save Configuration Menu 4-22 Ethernet Configuration Menu 4-23 Security Configuration Menu 4-23 QoS Configuration Menu 4-25 Network Configuration 4-25 Security Configuration Menu 4-29 CTL File Menu 4-30 OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications...
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... Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phones • Open Source License Notices for the Cisco Unified IP Phones 7900 Series Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone using the SCCP or SIP...
... Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phones • Open Source License Notices for the Cisco Unified IP Phones 7900 Series Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone using the SCCP or SIP...
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... the SIP protocol that allows communications between two endpoints. Transmission Control Protocol (TCP) TCP is the portion of an end-to use the TLS protocol when securely registering with Other Cisco Unified IP Communications Products, page 2-2 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
... the SIP protocol that allows communications between two endpoints. Transmission Control Protocol (TCP) TCP is the portion of an end-to use the TLS protocol when securely registering with Other Cisco Unified IP Communications Products, page 2-2 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
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... device security mode in Cisco Unified Communications Manager. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for a phone are digitally signed to ensure the authenticity of a configuration file, you configure security-related settings in Table 2-3. These documents provide information about these topics: • Cisco switches that work with the Cisco Unified IP Phone 7970 Series • The Cisco IOS releases that...
... device security mode in Cisco Unified Communications Manager. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for a phone are digitally signed to ensure the authenticity of a configuration file, you configure security-related settings in Table 2-3. These documents provide information about these topics: • Cisco switches that work with the Cisco Unified IP Phone 7970 Series • The Cisco IOS releases that...
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...phone. For SIP phones, the TFTP server generates these SIP configuration files: • SIP IP Phone: - See the "Providing Power to the Phone" section on The Cisco Unified IP Phone has non-volatile flash memory page 9-1. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process A phone...Cisco Unified Communications Manager • The phone has not been added to the VoIP network, the Cisco Unified IP Phone goes through the Ethernet cable that loads a phone... Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the...
...phone. For SIP phones, the TFTP server generates these SIP configuration files: • SIP IP Phone: - See the "Providing Power to the Phone" section on The Cisco Unified IP Phone has non-volatile flash memory page 9-1. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process A phone...Cisco Unified Communications Manager • The phone has not been added to the VoIP network, the Cisco Unified IP Phone goes through the Ethernet cable that loads a phone... Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the...
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... address, see the "Determining the MAC Address of a Cisco Unified IP Phone" section on multiple phones. This section includes these topics: • Converting a New Phone from SCCP to SIP, page 2-13 • Converting an In-Use Phone from SCCP to SIP, page 2-13 2-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for each phone. For complete instructions and conceptual information about determining...
... address, see the "Determining the MAC Address of a Cisco Unified IP Phone" section on multiple phones. This section includes these topics: • Converting a New Phone from SCCP to SIP, page 2-13 • Converting an In-Use Phone from SCCP to SIP, page 2-13 2-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for each phone. For complete instructions and conceptual information about determining...
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..., copy all of these steps. Refer to Cisco Unified Communications Manager Administration Guide for the phone. If you want to convert to a SCCP phone) from Cisco Unified Communications Manager Administration, choose Bulk Administration > Phones > Migrate Phones > SCCP to SIP. OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for detailed information about Cisco Unified Communications Manager configuration. See the "Configuring...
..., copy all of these steps. Refer to Cisco Unified Communications Manager Administration Guide for the phone. If you want to convert to a SCCP phone) from Cisco Unified Communications Manager Administration, choose Bulk Administration > Phones > Migrate Phones > SCCP to SIP. OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for detailed information about Cisco Unified Communications Manager configuration. See the "Configuring...
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... Manager auto_registration_protocol parameter to SIP. 4. Auto-register the SIP phones. For information about accessing the web page, see the "Accessing the Web Page for a Phone" section on page 8-1. 2-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for a phone in which the Cisco Unified Communications Manager Auto-Registration parameter is SCCP, perform these ways: • From the phone, choose Settings > Network...
... Manager auto_registration_protocol parameter to SIP. 4. Auto-register the SIP phones. For information about accessing the web page, see the "Accessing the Web Page for a Phone" section on page 8-1. 2-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for a phone in which the Cisco Unified Communications Manager Auto-Registration parameter is SCCP, perform these ways: • From the phone, choose Settings > Network...
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...IP Phone." Refer to the identity of an LSC from the Security Configuration menu on the phone. Note You can control access to the Settings Menu by using locking and unlocking options.) Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you can use Cisco... on how you enter **#. 3-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified IP Phones" section on page 1-8. Procedure Step 1 Obtain the CAPF authentication code that the appropriate Cisco Unified Communications Manager and the CAPF security...
...IP Phone." Refer to the identity of an LSC from the Security Configuration menu on the phone. Note You can control access to the Settings Menu by using locking and unlocking options.) Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you can use Cisco... on how you enter **#. 3-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified IP Phones" section on page 1-8. Procedure Step 1 Obtain the CAPF authentication code that the appropriate Cisco Unified Communications Manager and the CAPF security...
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...you to enter the next letter. • To enter a period (for "c." Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you enter **#. Press the key one or more times to lock options. Make sure to ...you press **# again. You must unlock these options before you edit the value of a phone. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7970 Series Unlocking and Locking Options Configuration options that could affect the operation of an option...
...you to enter the next letter. • To enter a period (for "c." Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you enter **#. Press the key one or more times to lock options. Make sure to ...you press **# again. You must unlock these options before you edit the value of a phone. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7970 Series Unlocking and Locking Options Configuration options that could affect the operation of an option...
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... to the TFTP Server 2 option. In this case, the phone will be downloaded from a DHCP server. Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-3 IPv4 Configuration Menu Options (continued) Option TFTP Server ...8226; SIP Configuration Menu (SIP Phones Only), page 4-12 • Call Preferences Menu (SIP Phones Only), page 4-14 • HTTP Configuration Menu, page 4-15 • Locale Configuration Menu, page 4-16 • UI Configuration Menu, page 4-17 4-10 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified ...
... to the TFTP Server 2 option. In this case, the phone will be downloaded from a DHCP server. Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-3 IPv4 Configuration Menu Options (continued) Option TFTP Server ...8226; SIP Configuration Menu (SIP Phones Only), page 4-12 • Call Preferences Menu (SIP Phones Only), page 4-14 • HTTP Configuration Menu, page 4-15 • Locale Configuration Menu, page 4-16 • UI Configuration Menu, page 4-17 4-10 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified ...
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... Administration Guide. Indicates that the connection to register with a limited feature set. This menu contains these sub-menus: • SIP General Configuration Menu, page 4-13 • Line Settings Menu (SIP Phones Only), page 4-14 4-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 OL-15299-01 You configure an SRST reference in the...
... Administration Guide. Indicates that the connection to register with a limited feature set. This menu contains these sub-menus: • SIP General Configuration Menu, page 4-13 • Line Settings Menu (SIP Phones Only), page 4-14 4-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 OL-15299-01 You configure an SRST reference in the...
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... Menu, page 4-2 • Device Configuration Menu, page 4-10 OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for media. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu SIP General Configuration Menu The SIP General Configuration menu displays information about the configurable SIP parameters on caller identification or messaging. initiated. Displays the configuration of the...
... Menu, page 4-2 • Device Configuration Menu, page 4-10 OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for media. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu SIP General Configuration Menu The SIP General Configuration menu displays information about the configurable SIP parameters on caller identification or messaging. initiated. Displays the configuration of the...
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... enabled (Yes) or disabled (No) for the phone. Administration, choose Device > Device Settings > SIP Profile. Use Cisco Unified Communications Manager Administration to modify. Administration to modify. or not (No). Use Cisco Unified Communications Manager Administration to SIP phones that are using Cisco Unified Communications Manager. Directory Number. 4-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the line. Related Topics...
... enabled (Yes) or disabled (No) for the phone. Administration, choose Device > Device Settings > SIP Profile. Use Cisco Unified Communications Manager Administration to modify. Administration to modify. or not (No). Use Cisco Unified Communications Manager Administration to SIP phones that are using Cisco Unified Communications Manager. Directory Number. 4-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the line. Related Topics...
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... Communications Manager directory information. URL of the server from which the phone obtains Use Cisco Unified Communications Manager message services. Administration. OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the phone. Stutter Msg Waiting Indicates whether stutter message waiting is enabled Use Cisco Unified Communications Manager (Yes) or disabled (No) for the Administration, choose...
... Communications Manager directory information. URL of the server from which the phone obtains Use Cisco Unified Communications Manager message services. Administration. OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the phone. Stutter Msg Waiting Indicates whether stutter message waiting is enabled Use Cisco Unified Communications Manager (Yes) or disabled (No) for the Administration, choose...
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... Description To Change Indicates whether the phone shifts the call focus to the line with the most recent incoming call lists. OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for call . Supported modes... are Directed Broadcast and Unicast. To Change Display only-Cannot configure. When this option is From Cisco Unified Communications Manager enabled for Cisco Unified Communications Manager 7.0 4-17 Display only-Cannot configure. NTP Configuration (SIP phones...
... Description To Change Indicates whether the phone shifts the call focus to the line with the most recent incoming call lists. OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for call . Supported modes... are Directed Broadcast and Unicast. To Change Display only-Cannot configure. When this option is From Cisco Unified Communications Manager enabled for Cisco Unified Communications Manager 7.0 4-17 Display only-Cannot configure. NTP Configuration (SIP phones...
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.... Unified Communications Manager Features and Services Guide, "Call Pickup" chapter. Connects incoming calls automatically after a ring or two. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone Feature Abbreviated dialing Anonymous Call Block (SIP phones only) Audible Message Waiting Indicator Auto Answer Auto Dial Auto-pickup Description Configuration Reference Allows users to speed dial...
.... Unified Communications Manager Features and Services Guide, "Call Pickup" chapter. Connects incoming calls automatically after a ring or two. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone Feature Abbreviated dialing Anonymous Call Block (SIP phones only) Audible Message Waiting Indicator Auto Answer Auto Dial Auto-pickup Description Configuration Reference Allows users to speed dial...
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... Codes" chapter. For more information, refer to work together more effectively by the assistant. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone (continued) Feature Caller ID Blocking Cisco Unified Communications Manager Assistant Client matter codes (CMC) (SCCP phones only) Computer Telephony Integration (CTI) applications Description Configuration Reference Allows users to block their assistants...
... Codes" chapter. For more information, refer to work together more effectively by the assistant. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone (continued) Feature Caller ID Blocking Cisco Unified Communications Manager Assistant Client matter codes (CMC) (SCCP phones only) Computer Telephony Integration (CTI) applications Description Configuration Reference Allows users to block their assistants...