Phone Guide
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... to a Shared-Line Call 34 Preventing Others from Viewing or Joining a Shared-Line Call 34 Tracing Suspicious Calls 35 Prioritizing Critical Calls 35 Using Cisco Extension Mobility 37 Using Phone Settings 38 Adjusting the Volume 38 Customizing Rings 39 Using Voice Messaging, Call Logs, and Directories 40 Accessing Voice Messages...on Your Phone 42 Using Personal Directory on Your Phone 42 Customizing Your Phone on the Web 45 Accessing Your User Options Web Pages 45 Configuring Features and Services on the Web 46 Using Personal Directory on the Web 46 Using Your Personal Address Book on the Web 46...
... to a Shared-Line Call 34 Preventing Others from Viewing or Joining a Shared-Line Call 34 Tracing Suspicious Calls 35 Prioritizing Critical Calls 35 Using Cisco Extension Mobility 37 Using Phone Settings 38 Adjusting the Volume 38 Customizing Rings 39 Using Voice Messaging, Call Logs, and Directories 40 Accessing Voice Messages...on Your Phone 42 Using Personal Directory on Your Phone 42 Customizing Your Phone on the Web 45 Accessing Your User Options Web Pages 45 Configuring Features and Services on the Web 46 Using Personal Directory on the Web 46 Using Your Personal Address Book on the Web 46...
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Using the Address Book Synchronization Tool 48 Setting Up Speed Dials on the Web 48 Setting Up Phone Services on the Web 49 Controlling User Settings on the Web 50 Using Cisco WebDialer 51 Understanding Additional Configuration Options 53 Troubleshooting Your Phone 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) v
Using the Address Book Synchronization Tool 48 Setting Up Speed Dials on the Web 48 Setting Up Phone Services on the Web 49 Controlling User Settings on the Web 50 Using Cisco WebDialer 51 Understanding Additional Configuration Options 53 Troubleshooting Your Phone 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) v
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...corresponding phone screen tabs. Works exactly like a traditional handset. Allows the phone to feature options displayed along the bottom of your phone screen. Cisco Unified IP Phone 7905G and 7912G for the handset and speaker. The light strip at a convenient angle on a desk or table. Contact ...Displays a menu that provides access to scroll through text, highlight menu items, and select calls displayed on how your company's phone support team has configured your phone system. Places the active call on hold, resumes a call on hold . Also controls the ringer volume (if on-hook). 9 ...
...corresponding phone screen tabs. Works exactly like a traditional handset. Allows the phone to feature options displayed along the bottom of your phone screen. Cisco Unified IP Phone 7905G and 7912G for the handset and speaker. The light strip at a convenient angle on a desk or table. Contact ...Displays a menu that provides access to scroll through text, highlight menu items, and select calls displayed on how your company's phone support team has configured your phone system. Places the active call on hold, resumes a call on hold . Also controls the ringer volume (if on-hook). 9 ...
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Understanding Lines vs. Your phone support team can configure your Cisco Unified IP Phone. An active call is a connected call or a call in use (for shared lines). Use these tips to avoid confusion: Lines The Cisco Unified IP Phone 7905G and 7912G are single-line phones, which enables you to six calls. Other calls...
Understanding Lines vs. Your phone support team can configure your Cisco Unified IP Phone. An active call is a connected call or a call in use (for shared lines). Use these tips to avoid confusion: Lines The Cisco Unified IP Phone 7905G and 7912G are single-line phones, which enables you to six calls. Other calls...
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... time; The following tips can be placed on how your system administrator has configured your phone. Doing so answers the new call and automatically places the first call on your phone screen. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 19 Selected calls are initially shown on the left...
... time; The following tips can be placed on how your system administrator has configured your phone. Doing so answers the new call and automatically places the first call on your phone screen. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 19 Selected calls are initially shown on the left...
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...certain features or complete a call back notification, press Cancel. Place a call when another call is a special, non-default feature that your Cisco Extension Mobility profile Make sure that your system administrator might vary), then use your system administrator) followed by a distinctive tone. When the ...You will tell you if you need to log in the directory. Press the Menu button and choose Services > EM Service (exact name might configure for a listing by default. Dial from a listing, scroll to it and go to this number is not automatic; Then dial, redial, ...
...certain features or complete a call back notification, press Cancel. Place a call when another call is a special, non-default feature that your Cisco Extension Mobility profile Make sure that your system administrator might vary), then use your system administrator) followed by a distinctive tone. When the ...You will tell you if you need to log in the directory. Press the Menu button and choose Services > EM Service (exact name might configure for a listing by default. Dial from a listing, scroll to it and go to this number is not automatic; Then dial, redial, ...
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Basic Call Handling Tips • If you make a mistake while entering a phone number, press
Basic Call Handling Tips • If you make a mistake while entering a phone number, press
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...to transfer the call . To cancel the transfer, press EndCall. Held calls appear below. • You can be placed on how many calls are configured for your phone support team. If you want to ... If you want to ... Transferring a Connected Call Transfer redirects a connected call . Basic ...phone screen. Transfer a call ringing, hang up to six calls on -hook transfer, you want to put up . When you need more calls configured for Cisco Unified CallManager 5.0 (SCCP) 25 Select the call can put on hold . • When you have multiple calls on hold . If you hear...
...to transfer the call . To cancel the transfer, press EndCall. Held calls appear below. • You can be placed on how many calls are configured for your phone support team. If you want to ... If you want to ... Transferring a Connected Call Transfer redirects a connected call . Basic ...phone screen. Transfer a call ringing, hang up to six calls on -hook transfer, you want to put up . When you need more calls configured for Cisco Unified CallManager 5.0 (SCCP) 25 Select the call can put on hold . • When you have multiple calls on hold . If you hear...
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... did not enable on a single line. Standard conference calling is an optional feature available only for shared lines, and your system administrator must configure it . This is a default feature. • Join-Use this softkey to establish a conference (3-16 participants) among several types of conference... each other (direct transfer) without staying on the line Scroll to highlight any call an established number at a specific time. Your Cisco Unified IP Phone can either hang up or press Trnsfer, then hang up instead of the selected calls highlighted, press DirTrfr. (You...
... did not enable on a single line. Standard conference calling is an optional feature available only for shared lines, and your system administrator must configure it . This is a default feature. • Join-Use this softkey to establish a conference (3-16 participants) among several types of conference... each other (direct transfer) without staying on the line Scroll to highlight any call an established number at a specific time. Your Cisco Unified IP Phone can either hang up or press Trnsfer, then hang up instead of the selected calls highlighted, press DirTrfr. (You...
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... or Joining a Standard Conference Call Some of the selected calls, press more > Confrn to add another party to top. Repeat this process for Cisco Unified CallManager 5.0 (SCCP) 27 For this reason, avoid putting a conference call on hold. • If you get an error stating "No.... From one call . Enter the conference participant's phone number. After the call . Join a conference call on how your system administrator configured your call connects and you want to add to highlight the participant's name at least one of the conference features in the table below...
... or Joining a Standard Conference Call Some of the selected calls, press more > Confrn to add another party to top. Repeat this process for Cisco Unified CallManager 5.0 (SCCP) 27 For this reason, avoid putting a conference call on hold. • If you get an error stating "No.... From one call . Enter the conference participant's phone number. After the call . Join a conference call on how your system administrator configured your call connects and you want to add to highlight the participant's name at least one of the conference features in the table below...
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..., or select a phone screen item to place a call , do one of the following: a. See the "Accessing Your User Options Web Pages" section on configuration, your phone can configure speed-dial features for your phone depending on your User Options web pages. Select a number to ... Set up Fast Dials, you . Press the Menu... • Fast Dials Note To set up speed-dial buttons. Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for you must access your call-handling needs and work environment.
..., or select a phone screen item to place a call , do one of the following: a. See the "Accessing Your User Options Web Pages" section on configuration, your phone can configure speed-dial features for your phone depending on your User Options web pages. Select a number to ... Set up Fast Dials, you . Press the Menu... • Fast Dials Note To set up speed-dial buttons. Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for you must access your call-handling needs and work environment.
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...park number from another phone in the Cisco Unified CallManager system (for you want to... If you or someone else can "park" a call when you want to ringing at a co-worker's desk or in your system administrator might configure for example, at its original destination.... Use Abbreviated Dialing Use Fast Dial Then... 1. See the "Using Personal Directory on the Web" section on your system administrator for Cisco Unified CallManager 5.0 (SCCP) 31 Create a Personal Address...
...park number from another phone in the Cisco Unified CallManager system (for you want to... If you or someone else can "park" a call when you want to ringing at a co-worker's desk or in your system administrator might configure for example, at its original destination.... Use Abbreviated Dialing Use Fast Dial Then... 1. See the "Using Personal Directory on the Web" section on your system administrator for Cisco Unified CallManager 5.0 (SCCP) 31 Create a Personal Address...
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... supports a maximum of five calls on the same shared line, 78888. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 33 Maximum Supported Calls on a Shared Line Your system administrator can configure your shared line to support a different number of four calls on that ... to answer the call. • Multiple people share a line-For example, you have a shared line extension, 78888, and your phone is configured to support a maximum of calls than your co-workers who shares a line and extension number with you cannot make a new call using their phone...
... supports a maximum of five calls on the same shared line, 78888. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 33 Maximum Supported Calls on a Shared Line Your system administrator can configure your shared line to support a different number of four calls on that ... to answer the call. • Multiple people share a line-For example, you have a shared line extension, 78888, and your phone is configured to support a maximum of calls than your co-workers who shares a line and extension number with you cannot make a new call using their phone...
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...established services, and web-based settings. When prompted to temporarily configure a Cisco Unified IP Phone as your system administrator). 1. Enter your user ID and PIN (provided by your own. Your system administrator must configure EM for Cisco Unified CallManager 5.0 (SCCP) 37 If you . Choose Menu ...> Services > EM Service (name can vary). 2. Choose Menu > Services > EM Service (name can vary). 2. Cisco Unified IP Phone 7905G and 7912G for ...
...established services, and web-based settings. When prompted to temporarily configure a Cisco Unified IP Phone as your system administrator). 1. Enter your user ID and PIN (provided by your own. Your system administrator must configure EM for Cisco Unified CallManager 5.0 (SCCP) 37 If you . Choose Menu ...> Services > EM Service (name can vary). 2. Choose Menu > Services > EM Service (name can vary). 2. Cisco Unified IP Phone 7905G and 7912G for ...
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...your system administrator. • Personal Directory-A feature set up and maintained by your call ) 1. If you want to PAB entries for Cisco Unified CallManager 5.0 (SCCP) 41 another call log Press the Menu button and choose Directory > Clear. Highlight a call logs. If you ... the call logs Press the Menu button and select Directory > Missed Calls, Placed Calls, or Received Calls. Directory Dialing Depending on configuration, your phone can provide corporate and personal directory features: • Corporate Directory-A directory of corporate contacts that is set that you ...
...your system administrator. • Personal Directory-A feature set up and maintained by your call ) 1. If you want to PAB entries for Cisco Unified CallManager 5.0 (SCCP) 41 another call log Press the Menu button and choose Directory > Clear. Highlight a call logs. If you ... the call logs Press the Menu button and select Directory > Missed Calls, Placed Calls, or Received Calls. Directory Dialing Depending on configuration, your phone can provide corporate and personal directory features: • Corporate Directory-A directory of corporate contacts that is set that you ...
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...in to access User Settings, Directory, Personal Address Book, and Fast Dials. - The Device Configuration page displays. 2. From the Device Configuration page, you can access all options). - Cisco Unified IP Phone 7905G and 7912G for your User Options web pages, choose User logging in ...a Personal Address Book, and Fast Dials. If you can control features, settings, and services for Cisco Unified CallManager 5.0 (SCCP) 45 Choose toolbar buttons to the Device Configuration page from your personal computer. For example, you have logged in your company, including your User ...
...in to access User Settings, Directory, Personal Address Book, and Fast Dials. - The Device Configuration page displays. 2. From the Device Configuration page, you can access all options). - Cisco Unified IP Phone 7905G and 7912G for your User Options web pages, choose User logging in ...a Personal Address Book, and Fast Dials. If you can control features, settings, and services for Cisco Unified CallManager 5.0 (SCCP) 45 Choose toolbar buttons to the Device Configuration page from your personal computer. For example, you have logged in your company, including your User ...
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...If you log in . Choose New. 3. Search for the entry. 4. Click a name or nickname. 3. Edit the entry as needed and click Save. 1. Configuring Features and Services on the Web The topics in this after logging in ... 1. Enter information for a PAB entry. 2. Search for a PAB entry Edit a ... on the Web The Personal Directory feature set consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified CallManager Address Book Synchronizer Note You can also access PAB and Fast Dials from your PAB from your User Options web pages after you...
...If you log in . Choose New. 3. Search for the entry. 4. Click a name or nickname. 3. Edit the entry as needed and click Save. 1. Configuring Features and Services on the Web The topics in this after logging in ... 1. Enter information for a PAB entry. 2. Search for a PAB entry Edit a ... on the Web The Personal Directory feature set consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified CallManager Address Book Synchronizer Note You can also access PAB and Fast Dials from your PAB from your User Options web pages after you...
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... desired. 5. Click Save. number 2. Select one or more entries. 3. Then do this after you log in the User Options pages and do not display a configurable text label. Choose User Options > Fast Dials. 3. Assign a Fast Dial code to a phone number (without using a PAB entry) 1. Choose User Options >.... 2. Choose User Options > Fast Dials. Tips • You can create a new Fast Dial entry without using a PAB entry. Click Save. Cisco Unified IP Phone 7905G and 7912G for the Fast Dial entry that you want to 500 Fast Dial and PAB entries. • You can create...
... desired. 5. Click Save. number 2. Select one or more entries. 3. Then do this after you log in the User Options pages and do not display a configurable text label. Choose User Options > Fast Dials. 3. Assign a Fast Dial code to a phone number (without using a PAB entry) 1. Choose User Options >.... 2. Choose User Options > Fast Dials. Tips • You can create a new Fast Dial entry without using a PAB entry. Click Save. Cisco Unified IP Phone 7905G and 7912G for the Fast Dial entry that you want to 500 Fast Dial and PAB entries. • You can create...
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Your system administrator must make Cisco Unified CallManager Address Book Synchronizer available to dial it from your phone. Setting Up Speed Dials on the Web Depending on configuration, your phone can these speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials...Address Book (if applicable) with your phone. Enter a number and label for an Abbreviated Dialing code. 4. Set up Fast Dials See the "Configuring Fast Dials on the Web" section on your PAB. Enter the number exactly as 9 or the area code, if necessary. 4. Dialing 2. ...
Your system administrator must make Cisco Unified CallManager Address Book Synchronizer available to dial it from your phone. Setting Up Speed Dials on the Web Depending on configuration, your phone can these speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials...Address Book (if applicable) with your phone. Enter a number and label for an Abbreviated Dialing code. 4. Set up Fast Dials See the "Configuring Fast Dials on the Web" section on your PAB. Enter the number exactly as 9 or the area code, if necessary. 4. Dialing 2. ...
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... your User Options web pages 1. If you to log in ... Tip Your PIN and password allow you want to your User Options web pages and Cisco WebDialer on your password, PIN, and locale (language) settings. Click Save. Then do this after you log in to ... Choose User Options > User Settings. 2. Go... to Personal Directory on the Web User settings include your personal computer. For example, use your PIN to log in to the Device Configuration page by choosing User your PIN 1.
... your User Options web pages 1. If you to log in ... Tip Your PIN and password allow you want to your User Options web pages and Cisco WebDialer on your password, PIN, and locale (language) settings. Click Save. Then do this after you log in to ... Choose User Options > User Settings. 2. Go... to Personal Directory on the Web User settings include your personal computer. For example, use your PIN to log in to the Device Configuration page by choosing User your PIN 1.