Configuration Guide
Page 1
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System December, 2010 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-21851-01
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System December, 2010 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-21851-01
Configuration Guide
Page 2
...is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of Cisco Systems, Inc. All rights reserved. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT...THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. All rights reserved. The use of their respective owners. Any examples, command display output, network topology diagrams,...
...is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of Cisco Systems, Inc. All rights reserved. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT...THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. All rights reserved. The use of their respective owners. Any examples, command display output, network topology diagrams,...
Configuration Guide
Page 3
... ix Obtaining Documentation and Submitting a Service Request x Configuring Cisco Unified Communications Manager for the Cisco TelePresence System 1-1 Contents 1-1 Overview 1-2 Logging into the Cisco Unified CM Administrator 1-2 Configuring the Options File 1-3 Adding a Cisco TelePresence Device 1-4 Creating a New Cisco TelePresence Device 1-5 Adding a New Phone as a Cisco TelePresence Device 1-5 Finding a Phone 1-5 Configuring a Cisco TelePresence Device 1-6 Device Information 1-6 Protocol Specific Information...
... ix Obtaining Documentation and Submitting a Service Request x Configuring Cisco Unified Communications Manager for the Cisco TelePresence System 1-1 Contents 1-1 Overview 1-2 Logging into the Cisco Unified CM Administrator 1-2 Configuring the Options File 1-3 Adding a Cisco TelePresence Device 1-4 Creating a New Cisco TelePresence Device 1-5 Adding a New Phone as a Cisco TelePresence Device 1-5 Finding a Phone 1-5 Configuring a Cisco TelePresence Device 1-6 Device Information 1-6 Protocol Specific Information...
Configuration Guide
Page 4
...and SNMP Traps 1-26 Saving Your Settings 1-26 Configuring Phone Security Profile Information 1-26 Adding a New Phone Security Profile for CTS 1-26 Configuring the Phone Security Profile 1-27 SIP Phone Security Profile Information 1-27 Phone Security Profile CAPF Information 1-29 Parameters Used... Call/Call Waiting Settings on Device X 1-37 Forwarded Call Information Display on Device X 1-37 Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone 1-38 Adding a New Directory Number 1-38 Configuring the Directory Number for a Shared Line 1-38 Directory Number Information 1-39 ...
...and SNMP Traps 1-26 Saving Your Settings 1-26 Configuring Phone Security Profile Information 1-26 Adding a New Phone Security Profile for CTS 1-26 Configuring the Phone Security Profile 1-27 SIP Phone Security Profile Information 1-27 Phone Security Profile CAPF Information 1-29 Parameters Used... Call/Call Waiting Settings on Device X 1-37 Forwarded Call Information Display on Device X 1-37 Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone 1-38 Adding a New Directory Number 1-38 Configuring the Directory Number for a Shared Line 1-38 Directory Number Information 1-39 ...
Configuration Guide
Page 5
... Configuring Additional Settings 1-40 Updating SIP Profile Media Ports 1-40 Where to Go Next 1-40 Configuring the Cisco Unified IP Phone for MIDlets 2-1 Contents 2-1 Important Notes 2-1 Configuring the Cisco Unified IP Phone 2-2 Adding a New Phone 2-2 Managing Cisco Unified IP Phones 2-3 Device Information 2-4 Protocol Specific Information 2-7 Certification Authority Proxy Function (CAPF) Information 2-7 Expansion Module...
... Configuring Additional Settings 1-40 Updating SIP Profile Media Ports 1-40 Where to Go Next 1-40 Configuring the Cisco Unified IP Phone for MIDlets 2-1 Contents 2-1 Important Notes 2-1 Configuring the Cisco Unified IP Phone 2-2 Adding a New Phone 2-2 Managing Cisco Unified IP Phones 2-3 Device Information 2-4 Protocol Specific Information 2-7 Certification Authority Proxy Function (CAPF) Information 2-7 Expansion Module...
Configuration Guide
Page 6
... Screen Background 4-1 Prerequisites 4-1 Checking for TFTP Service 4-2 Checking for Background Files 4-2 Adding Background Files to Cisco Unified Communications Manager 4-3 Setting Background Images on the Cisco TelePresence Phone 4-3 Managing the Speed-Dial Directory 4-4 Speed Dialing on the CTS Cisco Unified IP Phone 4-4 Adding Speed-Dial Numbers 4-4 Speed Dial User Options 4-5 Configuring MIDlets-Enabled Features 5-1 Contents...
... Screen Background 4-1 Prerequisites 4-1 Checking for TFTP Service 4-2 Checking for Background Files 4-2 Adding Background Files to Cisco Unified Communications Manager 4-3 Setting Background Images on the Cisco TelePresence Phone 4-3 Managing the Speed-Dial Directory 4-4 Speed Dialing on the CTS Cisco Unified IP Phone 4-4 Adding Speed-Dial Numbers 4-4 Speed Dial User Options 4-5 Configuring MIDlets-Enabled Features 5-1 Contents...
Configuration Guide
Page 7
...) VPN Security Solution 5-6 Related CCP VPN Feature Information 5-6 Where to Go Next 5-7 Setting Up the Room to Use Cisco TelePresence Manager 6-1 Contents 6-1 Configuring Microsoft Messaging Software for Cisco TelePresence Manager 6-2 Prerequisites 6-2 Configuring Microsoft Exchange for CTS Manager 6-4 Downloading a Microsoft Exchange Certificate 6-4 Deploying Microsoft Exchange 2003 6-5 Deploying Microsoft Exchange 2007 and 2010 EWS 6-5 Migrating...
...) VPN Security Solution 5-6 Related CCP VPN Feature Information 5-6 Where to Go Next 5-7 Setting Up the Room to Use Cisco TelePresence Manager 6-1 Contents 6-1 Configuring Microsoft Messaging Software for Cisco TelePresence Manager 6-2 Prerequisites 6-2 Configuring Microsoft Exchange for CTS Manager 6-4 Downloading a Microsoft Exchange Certificate 6-4 Deploying Microsoft Exchange 2003 6-5 Deploying Microsoft Exchange 2007 and 2010 EWS 6-5 Migrating...
Configuration Guide
Page 8
... A-19 Supported Call States MIBs A-20 SNMP Objects Value Persistence A-21 SNMP Objects Value Persistence CLI A-21 SNMP Special Characters A-22 Satellite Licenses for the Cisco TelePresence System B-1 Contents B-1 Cisco TelePresence over Satellite Networks B-1 Supported CTS Devices B-2 Supported CTS Software B-2 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System vi OL-21851-01
... A-19 Supported Call States MIBs A-20 SNMP Objects Value Persistence A-21 SNMP Objects Value Persistence CLI A-21 SNMP Special Characters A-22 Satellite Licenses for the Cisco TelePresence System B-1 Contents B-1 Cisco TelePresence over Satellite Networks B-1 Supported CTS Devices B-2 Supported CTS Software B-2 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System vi OL-21851-01
Configuration Guide
Page 9
GLOSSARY Supported Satellite Bandwidth B-2 Satellite Security B-2 Ordering a Satellite License B-3 Loading a Satellite License on Cisco Unified CM B-3 Identifying the CTS Satellite Endpoints B-4 Enabling the Satellite Feature B-4 Product Specific Configuration Layout Help C-1 Contents C-1 Contents OL-21851-01 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System vii
GLOSSARY Supported Satellite Bandwidth B-2 Satellite Security B-2 Ordering a Satellite License B-3 Loading a Satellite License on Cisco Unified CM B-3 Identifying the CTS Satellite Endpoints B-4 Enabling the Satellite Feature B-4 Product Specific Configuration Layout Help C-1 Contents C-1 Contents OL-21851-01 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System vii
Configuration Guide
Page 10
Contents Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System viii OL-21851-01
Contents Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System viii OL-21851-01
Configuration Guide
Page 11
... and supporting Cisco Unified IP Phones and the CTS. Audience This guide provides information for network administrators who are responsible for the Cisco TelePresence System i Network engineers, system administrators, and telecom engineers use the Cisco Unified Communications Manager (Cisco Unified CM)... • Related Documentation, page ix • Obtaining Documentation and Submitting a Service Request, page x Objective The Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System provides information to help you use this guide to configure the...
... and supporting Cisco Unified IP Phones and the CTS. Audience This guide provides information for network administrators who are responsible for the Cisco TelePresence System i Network engineers, system administrators, and telecom engineers use the Cisco Unified Communications Manager (Cisco Unified CM)... • Related Documentation, page ix • Obtaining Documentation and Submitting a Service Request, page x Objective The Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System provides information to help you use this guide to configure the...
Configuration Guide
Page 12
... does not support the "$" (currency symbol) in any of participating CTS endpoints to be routed hop by hop across one or more service provider (SP) HTTP proxies to configure its Cisco TelePresence Multipoint Switch (CTMS) using the Cisco Unified CM with the Cisco TelePresence System application are provided in the following features are new...
... does not support the "$" (currency symbol) in any of participating CTS endpoints to be routed hop by hop across one or more service provider (SP) HTTP proxies to configure its Cisco TelePresence Multipoint Switch (CTMS) using the Cisco Unified CM with the Cisco TelePresence System application are provided in the following features are new...
Configuration Guide
Page 13
... Control Protocol (CCP) VPN Security Solution" section on the Cisco Unified Communications Manager TFTP server is configured. To begin using Cisco TelePresence WebEx OneTouch on your Cisco TelePresence System (CTS), you must configure the following documentation: • Cisco TelePresence System Software Feature Guide on Cisco.com. • Cisco TelePresence Administration Software Release Notes for your system in...
... Control Protocol (CCP) VPN Security Solution" section on the Cisco Unified Communications Manager TFTP server is configured. To begin using Cisco TelePresence WebEx OneTouch on your Cisco TelePresence System (CTS), you must configure the following documentation: • Cisco TelePresence System Software Feature Guide on Cisco.com. • Cisco TelePresence Administration Software Release Notes for your system in...
Configuration Guide
Page 14
... the Installation Notes section of the Cisco Unified IP Phone Release Notes for Firmware Release 8.5(3) (SCCP and SIP) for the Cisco TelePresence unit. - CTS and the Cisco Unified IP Phone are available when you click Download Software on the Cisco TelePresence Administration Software page at the ...following format: The characters "SEP" followed by default. 3. Configure the Cisco Unified IP phone as a shared line. CTS uses DHCP by the device MAC address. Check the following : 1. The Cisco TelePresence device name in the software files that it is properly assembled and ...
... the Installation Notes section of the Cisco Unified IP Phone Release Notes for Firmware Release 8.5(3) (SCCP and SIP) for the Cisco TelePresence unit. - CTS and the Cisco Unified IP Phone are available when you click Download Software on the Cisco TelePresence Administration Software page at the ...following format: The characters "SEP" followed by default. 3. Configure the Cisco Unified IP phone as a shared line. CTS uses DHCP by the device MAC address. Check the following : 1. The Cisco TelePresence device name in the software files that it is properly assembled and ...
Configuration Guide
Page 15
... phone or other guides are assumed to be configured on Cisco.com. Cisco Unified CM makes the MAC address a required field for the Cisco TelePresence System v Additional System Information For more information about software and firmware compatibility for the CTS, see the following sections: • Cisco Unified IP Phone Features, page v • Software Compatibility, page...
... phone or other guides are assumed to be configured on Cisco.com. Cisco Unified CM makes the MAC address a required field for the Cisco TelePresence System v Additional System Information For more information about software and firmware compatibility for the CTS, see the following sections: • Cisco Unified IP Phone Features, page v • Software Compatibility, page...
Configuration Guide
Page 16
... Encrypted icon (closed lock) is set to 1 (mixed mode). To configure and verify cluster security mode, see the Cisco TelePresence Network Systems 2.0 Design Guide on the screen only when the Device Security mode is set to configure pauses or ...Phone Security Profile Information field. See Chapter 1, "Configuring Cisco Unified Communications Manager for the Cisco TelePresence System vi OL-21851-01 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System." Table i-1 Supported CTS Characters and Digits Character or Digit Description Where Used ...
... Encrypted icon (closed lock) is set to 1 (mixed mode). To configure and verify cluster security mode, see the Cisco TelePresence Network Systems 2.0 Design Guide on the screen only when the Device Security mode is set to configure pauses or ...Phone Security Profile Information field. See Chapter 1, "Configuring Cisco Unified Communications Manager for the Cisco TelePresence System vi OL-21851-01 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System." Table i-1 Supported CTS Characters and Digits Character or Digit Description Where Used ...
Configuration Guide
Page 17
...the Save icon or the Save button to complete the action. OL-21851-01 Cisco Unified Communications Manager Configuration Guide for that are described; Preface Contents Table i-2 Icon Cisco Unified CM Administration Icons Description Orange Question Mark Information Button Where Found Online Help....the Phone Configuration page, which is initiated, connected calls will be undone. Important notes about configuration tasks are found throughout Cisco Unified CM Administration interface pages. Also indicates system status. A dialog box opens: "Click on the Phone Configuration page....
...the Save icon or the Save button to complete the action. OL-21851-01 Cisco Unified Communications Manager Configuration Guide for that are described; Preface Contents Table i-2 Icon Cisco Unified CM Administration Icons Description Orange Question Mark Information Button Where Found Online Help....the Phone Configuration page, which is initiated, connected calls will be undone. Important notes about configuration tasks are found throughout Cisco Unified CM Administration interface pages. Also indicates system status. A dialog box opens: "Click on the Phone Configuration page....
Configuration Guide
Page 18
Other devices wait until calls are registered on the CTS Unified IP phone during the reset. See Adding ... drops any calls in progress that are complete before restarting or resetting. This action cannot be registered with Cisco Unified Communications Manager in progress that gateway/trunk/media device. Click OK or Cancel to complete the action....Resetting or restarting an H323 device does not physically reset or restart the hardware; Contents Preface Table i-2 Cisco Unified CM Administration Icons Reset Reset Selected Add New Select All Clear All Opens the...
Other devices wait until calls are registered on the CTS Unified IP phone during the reset. See Adding ... drops any calls in progress that are complete before restarting or resetting. This action cannot be registered with Cisco Unified Communications Manager in progress that gateway/trunk/media device. Click OK or Cancel to complete the action....Resetting or restarting an H323 device does not physically reset or restart the hardware; Contents Preface Table i-2 Cisco Unified CM Administration Icons Reset Reset Selected Add New Select All Clear All Opens the...
Configuration Guide
Page 19
... Speed-Dial Directory." See Chapter 5, "Managing the Speed-Dial Directory." Click the Save or Close icons to complete the action. Preface Contents Table i-2 Cisco Unified CM Administration Icons CTS Device Opens the Phone Configuration page for information about configuring your device. Super Copy Configuration Opens the Super Copy Configuration window. View or...
... Speed-Dial Directory." See Chapter 5, "Managing the Speed-Dial Directory." Click the Save or Close icons to complete the action. Preface Contents Table i-2 Cisco Unified CM Administration Icons CTS Device Opens the Phone Configuration page for information about configuring your device. Super Copy Configuration Opens the Super Copy Configuration window. View or...
Configuration Guide
Page 20
... the What's New in the Installation Notes section. Cisco switch support information. • Cisco TelePresence Manager home page on Cisco.com • Cisco TelePresence Multipoint Switch home page on Cisco.com • Cisco TelePresence Recording Server home page on Cisco.com • Cisco Unified Communications Manager Documentation Guide for Release 8.0(1) • Cisco Unified Communications Manager (CallManager) Documentation Roadmaps •...
... the What's New in the Installation Notes section. Cisco switch support information. • Cisco TelePresence Manager home page on Cisco.com • Cisco TelePresence Multipoint Switch home page on Cisco.com • Cisco TelePresence Recording Server home page on Cisco.com • Cisco Unified Communications Manager Documentation Guide for Release 8.0(1) • Cisco Unified Communications Manager (CallManager) Documentation Roadmaps •...