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Popular Compaq 100-400 Manual Pages
Troubleshooting and Maintenance Guide - Page 2
... the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers and/or software to 1,073,741,824 ...specifications, in the computer window because it shows information about systems configured with a 32-bit operating system, all features are set forth in this document is equal to change without notice. Confirm the Total Installed Memory. No part...
Troubleshooting and Maintenance Guide - Page 3
... (monitor) ...3 Keyboard and mouse (with cable) ...3 Keyboard and mouse (wireless) ...4 Speakers and sound ...5 Internet access ...5 Software troubleshooting ...6
3 System recovery ...8 Choosing a system recovery method 8 System recovery options ...8 Recovery media ...10
4 Maintenance ...12 Schedules and tasks... the keyboard and mouse ...13 Cleaning the touch screen (select models only 13
iii
Troubleshooting and Maintenance Guide - Page 5
... the trial period, purchase an extended update service. Computer security features 1
Review these ...updates Microsoft continually updates the Windows operating system. Unauthorized access to Setup Utility, Administrator password BIOS settings...password
user account
A password is a group of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses...
Troubleshooting and Maintenance Guide - Page 6
... Task Manager. 3. Select the Power icon in properly. disk drive error.
1.
Contact Support, whether it was possible or not to start . Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2.
For more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go...
Troubleshooting and Maintenance Guide - Page 7
...bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are not recognized...or too small, or
the images are Adjust the monitor resolution setting in an exceedingly hot environment.
Mouse (with cable)
Symptom
Possible...make the screen display visible again. Press the Sleep button (select models only), or Esc on the keyboard or move the mouse to...
Troubleshooting and Maintenance Guide - Page 8
... to turn off the computer.
5. Press the Alt+Tab keys simultaneously to navigate to save your models might have a choice, use , and within 30 cm (12 inches) of the computer.
2.... within 30 cm (12 inches) during initial setup or for response on the computer, and then reconnect it .
● Replace the batteries in all -programs).
3. To ensure... flashing.
4 Chapter 2 Troubleshooting
Troubleshooting and Maintenance Guide - Page 9
... computer problems, and then select Troubleshoot audio playback. If you are using the proper cables for your computer (or speaker system).
Ensure that you are using built-in to a better position. start the desired program. Under Network and Internet, select Connect to connect analog speakers. Run the wireless setup wizard:
1. From the Start...
Troubleshooting and Maintenance Guide - Page 10
...follow the on -screen instructions.
6 Chapter 2 Troubleshooting Follow the on -screen instructions.
Select the System protection tab on the System Properties screen.
5. This erases all open programs. 2. Or, to revert to add restore points manually:
1. Software troubleshooting
Symptom To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore...
Troubleshooting and Maintenance Guide - Page 11
... the program you can reinstall it by using the HP Recovery Manager program (select models only). Software troubleshooting 7 Check to reinstall it (for example, discs or the Internet).
From the Start... in the list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows.
NOTE: Some...
Troubleshooting and Maintenance Guide - Page 12
.... 1.
Through recovery media that you created or installed. To perform a System Recovery from a recovery ...software. Disconnect all peripheral devices from HP Support. Through the hard disk drive, by ...see Microsoft System Restore under Software troubleshooting on media included in the ... reinstalls the operating system, programs, and drivers. NOTE: Always use the System Recovery ...
Troubleshooting and Maintenance Guide - Page 13
...computer turns off. 4. As soon as you created or installed. Back up any important data to turn off . ..., follow these steps to display the charms toolbar, select Settings, select the Power icon, and then select Shut down...Follow the on -screen instructions. 7.
Disconnect all peripheral devices, and turn off the computer. Follow the on -screen instructions.
If using recovery ...
Troubleshooting and Maintenance Guide - Page 14
... media can be available on systems that were originally installed on your computer model (typically 1-3 DVD discs).
It is normal for ...powering on the computer.
You will tell you the specific number of recovery media for discs to be created on...you the size of the drive required to create your set depends on -screen instructions. Select Factory Reset.
9. The next time you run...
Troubleshooting and Maintenance Guide - Page 15
..., type recovery, and then select HP Recovery Manager. Follow the on it (for creating recovery media. Recovery media 11 Close all on files on -screen instructions. Click Next. Select Recovery Media Creation, select Create recovery media using blank DVD(s), and then select Next.
4. Follow the on-screen...
Troubleshooting and Maintenance Guide - Page 16
...to check for driver updates for programs you first started your system. See System recovery on page 8 for additional cleaning instructions. You can also move data to install updates. Schedules and ...operating system bugs and improve performance.
Cleaning the computer and monitor
Follow these instructions at peak performance.
Keeping the computer free of dust, dirt, and heat...
Troubleshooting and Maintenance Guide - Page 17
...right corner of the touch screen. Do not use a low setting on the screen; Select the Power icon, and then select ...with soap and warm water. 3. Cleaning the touch screen (select models only)
CAUTION: Do not spray or place the cleaner directly on ...the computer. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Unplug the power to avoid removing...
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